Nortel CallPilot Mini Quick Reference Manual page 7

Sending a message to an external recipient
CallPilot supports two types of voice files: wav and vbk.
If you want to send messages to external recipients who are not on your CallPilot system, you can
configure CallPilot to use the format that is appropriate for the recipient.
To configure CallPilot to automatically use the format that is appropriate for your recipients
1 On the Tools menu click Services.
The services dialog box opens.
2 In the list select CallPilot Desktop Messaging.
3 Click the Properties button.
The CallPilot dialog box opens with the General tab open.
4 Select the Use CallPilot form check box.
5 Click the OK button.
Now when you send messages to CallPilot and non-CallPilot recipients, CallPilot automatically sends
the message in the format that is appropriate for the recipient.
Welcome to CallPilot Desktop Messaging 5