Samsung MC28H5135 Series Owner's Instructions & Cooking Manual page 217

Problem
Oven
The oven does not The door is open.
heat.
Smoke comes out During initial
during preheating. operation, smoke may
come from the heating
elements when you
first use the oven.
Food is on the heating
elements.
There is a Plastic or non heat-
burning or plastic resistant cookware is
smell when using used.
the oven.
There is a bad smell Food residue or plastic
coming from inside has melted and stuck to
the oven. the interior.
The oven does not The oven door is
cook properly. frequently opened
during cooking.
The oven controls are
not correctly set.
The grill or other
accessories are not
correctly inserted.
The wrong type or size
of cookware is used.
MC28H5135CK_BA_DE68-04441A-00_EN.indd 41
Cause Action
Close the door and try
again.
This is not a
malfunction, and if you
run the oven 2-3 times,
it should stop.
Let the oven cool
and then remove the
food from the heating
elements.
Use glass cookware
suitable for high
temperatures.
Use the steam function
and then wipe with a dry
cloth.
You can put a lemon slice
inside and run the oven
to remove the odour more
quickly.
If you open the door
often, the interior
temperature will be
lowered and this may
affect the results of your
cooking.
Correctly set the oven
controls and try again.
Correctly insert the
accessories.
Use suitable cookware
with flat bottoms.
Problem
Steam
I can hear water Water is heated using
boiling during
the steam heater.
Vapour cooking
There is an unusual Water is being removed
sound when I stop
from inside the steam
Vapour cooking.
heater after Vapour
cooking has finished.
Steam does not The water supply tank is
come out.
not installed.
There is no water in the
water supply tank.
If the above guidelines do not enable you to solve the problem, then
contact your local SAMSUNG customer service centre.
Please have the following information read;
• The model and serial numbers, normally printed on the rear of the
oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
English - 41
Cause Action
This is not an oven
malfunction.
This is not an oven
malfunction.
Make sure the water
supply tank is correctly
installed.
Fill the tank with water
and try again.
6/17/2016 12:19:15 PM