Solving Problems
Cannot Select Paper Type or Paper Source in Printer
Driver
A genuine Epson printer driver has not been installed.
If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are limited. We
recommend using a genuine Epson printer driver.
Related Information
"Checking if a genuine Epson printer driver is installed - Windows" on page 75
&
"Checking if a genuine Epson printer driver is installed - Mac OS" on page 76
&
Checking Lights and Printer Status
Lights on the control panel indicates the status of the printer.
Normal Status
: On
Light
Status
The printer is connected to a wireless (Wi-Fi) network.
The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
Error Status
When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.
: On
: Flashing
Light
Status
Wi-Fi connection error has occurred.
No paper is loaded or more than one sheet
has been fed at a time.
>
Checking Lights and Printer Status
Solutions
Press the
button to clear the error and try again.
If this indicator light is on when printing a disc or PVC
ID card, insert the disc/ID card tray correctly.
After loading paper or inserting the disc/ID card tray
correctly, press the
118
button to continue printing.