Aiphone IXG Series Quick Start Programming Manual page 17

Ports and Protocols
The information below contains the most common and critical ports and protocols for the IXG Series. Some are
used only during the initial programming process, others during general use and optional feature functions.
Port
5060
8740
8620
65011
65030
123**
53**
25
443
22*
8883**
8700*
55550
59900
65000
55552 - 56552
10000-20000**
20000 - 21000
30000 - 31000
22000 - 23000
32000 - 33000
* IXG Support Tool function / ** IXG App functionality
Additional IXG App Information
A reachable DNS and NTP server must be assigned to the IXGW-GW Mobile App Gateway. A generic DNS
server, such as 8.8.8.8, may be used. Note that the IXG Support Tool has an preset NTP server for the IXGW-
GW Gateway. However, this NTP server is located outside of the United States and using a local NTP server is
suggested.
Reference the following Hostnames if firewall white-listing is required for external network communication.
*.ixg.aiphone-app.net :
iot.us-east-1.amazonaws.com :
*.compute-1.amazonaws.com :
Type
Internal SIP communication between
UDP
UDP Keep-alive during door release
TCP
TCP Option Relay Output control
UDP Lift Control Adaptor control
UDP
UDP
TCP
TCP
TCP SFTP over an SSH session
TCP
UDP
UDP
TCP
UDP Multicast Paging Delivery
UDP RTP Range used when paging
UDP SRTP/SRTCP, DTLS, ICE(STUN)
RTP Audio and Video ranges for
UDP
RTP Audio and Video ranges for
UDP
443
8883
10000-20000
Service or Protocol
Aiphone devices
Door release command
NTP
DNS
SMTP
HTTPS (TLS 1.2)
Secure MQTT
Broadcast
Paging Delivery
Message Page Delivery
Encoder 1
Encoder 2
*:
wildcard representing multiple subdomains
Notes
SSL Door Release
IXGW-GW Gateway must have an as-
signed NTP server address to function
IXGW-GW Gateway must have an as-
signed DNS server address to function
Email notifications
Secure Web Access for certification server
control
Setting File Upload for Support Tool
Call control server
connection to Cloud Server
Station Search and
Association functions with Support Tool
IXG-GW and IXG Mobile App cloud
server communication
Intercom to Intercom communication
Intercom to 3rd Party Streaming
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