Aiphone IXG Series Quick Start Programming Manual
Ip multi-tenant video intercom
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Also See for IXG Series:
- Operation manual (40 pages) ,
- Installation manual (28 pages) ,
- Quick start programming manual (25 pages)
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01/23
IP Multi-Tenant Video Intercom
Quick Start Programming Guide
ATTENTION:
This is an abbreviated programming manual addressing basic program settings for an IXG Series system using
the IXG Support Tool. A complete set of instructions
found at www.aiphone.net. In North America, visit
IXG SERIES
for Commercial Applications
Table of Contents
Page 2
General Overview
Page 3-7
Creating a New System
Page 8
Uploading Settings
Page 9-10
Mobile App Integration
Page 11-12
Advanced Settings
Page 13-14
IXW-MA Configuration
Page 15-17
Network Security Summary
www.aiphone.com/IXG
If updating dimensions, be sure to update the GLC layer too.
Please refer to the Product Dimensions Master located here:
H:\Engineering Services\Product Dimensions Master Document\Product Dimensions Master.xlsx
(IXG Operation Manual / IXG Support Tool Setting Manual)
for additional literature and media.
IX-DV
IX-DV
4-1/2"
1-3/4"
can be
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Summary of Contents for Aiphone IXG Series
- Page 1 Page 15-17 Network Security Summary ATTENTION: This is an abbreviated programming manual addressing basic program settings for an IXG Series system using the IXG Support Tool. A complete set of instructions can be (IXG Operation Manual / IXG Support Tool Setting Manual) found at www.aiphone.net.
- Page 2 The IXG Support Tool is designed to batch configure all stations simultaneously, finding each station on the network by its MAC address. The IXG Series is designed to function on a managed network, however, the broadcast method used to find stations during the programming process may require advanced network configuration or routing to function properly in this environment.
- Page 3 CREATING A NEW SYSTEM Launching Support Tool There are two login options for Support Tool, Administrator and Property Manager. For the purposes of this guide, login as Administrator. The default ID and Password is admin/admin. Getting Started If this is the first time launching Support Tool, the Create a New System screen will automatically appear.
- Page 4 Site Settings From the side menu, expand Site Settings. From the top setting option, Site Information, configure and customize the system. Site Information Site, Installer and End User information that is set when creating a new system can be found and edited here. Building Information Name the building (or buildings) in which the units and their stations will reside.
- Page 5 Site Settings (cont.) Units / Stations - Adding Units Units and their stations will be added to the system here. First, look to the top of the screen for the Display Settings section. By default, each Unit is set to have one Master/Tenant Station, one Entrance/Door Station, and one Mobile App.
- Page 6 It is recommended to enable and configure NTP settings for each station when possible. For systems with the IXGW-GW Gateway Adaptor, it will have NTP enabled and an Aiphone NTP server address set by default. Adjusting this default server address is possible and recommended for sites with their own server.
- Page 7 Association Settings From the top menu, select Connection and click Association Settings. Here, stations created in the previous steps will be associated to stations found on the network. Select a station from the Station Settings List and one from the Station List below.
- Page 8 Door Release Settings Option Input/Relay Output - Relay Output Scroll to the right until the Door Release Key column, then change the 20 digit key as needed. The Door Release Key can be 1-20 digits long. Function Settings - Door Release If the Door Release Key on a door station is changed, this change will also need to be made for any master station that will interact with that door station.
- Page 9 Downloading the IXG Mobile App Before registering the IXG Mobile App to a Unit, it will need to be downloaded to the mobile device. Search for "Aiphone IXG" in the Apple App Store for iOS devices, or Google Play™ store for Android™ devices. Once ®...
- Page 10 IXG Portal Once the IXG settings have been uploaded to the cloud, the IXG mobile app licenses will need to be activated through the IXG Portal at portal.ixg.aiphone-app.net/. For additional information on this process, please refer to the IXG Management guide.
- Page 11 Advanced Settings The IXG Support Tool has a collection of optional features accessed by changing the top menu option View from the default Basic to Advanced. Option Input Calling When an additional call button is being used with a door station, it uses an option input on that door station to initiate the call.
- Page 12 Additional Settings The following are simple feature or function settings that can be quickly adjusted, enabled, or disabled. Each of the following are found under the Advanced View in Support Tool. Click View on the top menu and select Advanced to switch views. Always click the button in the top left corner to save the setting changes in Support Tool, and Upload Settings to each Save...
- Page 13 IXW-MA Configuration Use the following steps for configuring the IXW-MA for use with the IXG Series. The IXW-MA has 10 configurable relay outputs than can be used for several functions, including remote door release and external signalling. Note that the IXW-MA is not compatible with the IXG-DM7-HID Entrance Panel, only IX Series door stations.
- Page 14 IXW-MA Configuration Cont. Configuring the IXW-MA The IXW-MA will now need to be configured, which is done via web browser. Open any modern browser (Aiphone recommends Microsoft Edge or Google Chrome) and enter the following: https://192.168.1.160/webset.cgi?login Depending on the chosen browser, a certificate warning or error may be given.
- Page 15 IXG Series Network Security Summary Stations and Devices IX and IXG Series stations are PoE-powered and require a wired connection and must reside on the same logical network. with the exception of the Aiphone IXG Mobile App. Entrance Station: IXG-DM7-HID...
- Page 16 Addressing The IXG Series offers Batch IP addressing or can be manually set for each device using the ‘IXG Support Tool’. Each IXG station is set to the same default static IP address (192.168.1.160) that can be manually changed or set to DHCP during the programming process.
- Page 17 Ports and Protocols The information below contains the most common and critical ports and protocols for the IXG Series. Some are used only during the initial programming process, others during general use and optional feature functions. Port Type Service or Protocol...