Page 2
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Revision...
Use the Wizard Setup for Quick Configuration ... 28 Benefits of Using the Wizard Setup ... 28 Save & Restart Button Under Menu Bar ... 33 Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Contents Table of Contents...
Page 4
Statistics & Logs > Packet Filter Log ... 81 Statistics & Logs > IPSec Live Log ... 82 Statistics & Logs > PPTP Live Log ... 82 Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Table of Contents...
Page 5
Antenna... 94 Appendix C – Warranty and Repairs... 95 Appendix D – Waste Electrical and Electronic Equipment Directive (WEEE) ... 97 Glossary ... 98 Index ... 104 Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Table of Contents...
Chapter 1 – Introduction and Product Description Welcome to the world of Internet security. Your Multi-Tech RouteFinder SOHO Internet security appliance, model RF825-C/E, and the RouteFinder wireless Internet security appliance, model RF825-C/E-AP, are ideal for the small office or home office (SOHO) that needs secure access to a corporate LAN.
For LAN connectivity, the RouteFinder SOHO security appliance utilizes the IPSec protocol to provide up to 15 tunnels with strong 3DES or AES encryption using IKE and PSK key management. For Client-to-LAN connectivity, Multi-Tech provides optional IPSec client software allowing road warriors secure access to the company’s internal network.
AT commands for the CDMA and EDGE wireless modem are published in separate Reference Guides and included on the RouteFinder CD as well as being posted on the Multi-Tech web site. SIM commands for EDGE are included in the EDGE AT Commands Reference Guide.
The modem is not designed for, nor intended to be, used in applications within 20 cm (8 inches) of the body of the user. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 1 – Introduction and Product Description...
Indicates the wireless signal strength. See the Signal Strength Chart on the next page. (For EDGE only) Location of the SIM card. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 1 – Introduction and Product Description cellular module. At all other times, the light will be off.
1 Bar and 2 Bar LEDs are lit -65 to -51 1 Bar, 2 Bar, 3 Bar LEDs are lit Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 1 – Introduction and Product Description Signal Strength LED Bars...
802.11 2.4 GHz 5dBi SWI-Reverse-F antenna connector. Note: Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 1 – Introduction and Product Description The antenna must be attached in order for the RouteFinder to be operational. the antenna must be attached in order for the AP to be operational.
Chapter 1 – Introduction and Product Description Application Example Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Firewall Other Features Power Dimensions Weight Operating Temperature Humidity Certifications and Approvals Warranty Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 1 – Introduction and Product Description Description 10/100BaseT LAN: 4 Ports 10/100BaseT WAN: 1 Port 10/100BaseT...
The SocketModem EDGE meets the following specifications: Category Standards Data Speed Bandwidth Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 1 – Introduction and Product Description Description CDMA2000 1xRTT Dual-band 800/1900 MHz CDMA Serial interface supporting DTE speeds to 230K Packet data up to 153.6K bps forward and reverse channels...
If a DSL or cable modem is desired, connect a network cable from the DSL modem or cable modem to the WAN port on the RouteFinder. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) RouteFinder Chapter 2 – Cabling the RouteFinder...
Note: Units shipped with the universal AC power supply are not suited for installation in hazardous locations. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 2 – Cabling the RouteFinder This part of the power supply cable varies by the region of the...
The Network Connections screen displays. Right-click the Local Area Connection icon and choose Properties from the drop down list. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 3 – Setting Up a Workstation and a Wireless Account...
Page 20
Close out of the Control Panel. Repeat these steps for each PC on your network. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 3 – Setting Up a Workstation and a Wireless Account Once you click the Properties button, the following screen displays (below).
Your provider will charge you for your data usage. Please check with your provider to make sure you are aware of the charges. If you plan to use the router for large amounts of data transfers, Multi-Tech recommends an unlimited data plan with your account. Multi-Tech will not be responsible for any charges relating to your cellular bill.
Page 22
Once you are logged in, you must setup the PPP functionality. Select Network Setup from the Menu bar, and then select PPP Cellular/Analog Backup when the Network Setup screen displays. The PPP Cellular/Analog Backup screen displays. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Type Telnet 192.168.2.1 5000 (Note: 5000 is the port number). See the CDMA and EDGE AT Commands Reference Guides for other commands. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 3 – Setting Up a Workstation and a Wireless Account Check this box to enable PPP.
If the modem indicates that it is not registered, verify the signal strength to determine if the problem is the strength of the received signal. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 3 – Setting Up a Workstation and a Wireless Account...
It is recommended that you change the default password. Create your own password. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) RouteFinder Use a safe password! Your first name spelled backwards is not a sufficiently...
Before using the software, you may find the following information about navigating through the screens and the structuring of the menus helpful. Menu Menu Menu Bar See menu categories and their submenus below. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 4 – Configuring the RouteFinder Other Options Screen Name...
WLAN Fixed Addresses display when you go to Network Setup > Wireless LAN and select Independent Subnet Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 4 – Configuring the RouteFinder Network Setup Packet Filters IP Settings Packet Filter Rules...
Additional features and functions can be set up using the complete Web Management software program, described in Chapter 7. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 4 – Configuring the RouteFinder Configuring the RouteFinder Using the Wizard Setup...
Page 29
The following settings should be acceptable for your site: IP Address – 192.168.2.1 defaults into this field. Subnet Mask – 255.255.255.0 defaults into this field. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 4 – Configuring the RouteFinder Configuring the RouteFinder Using the Wizard Setup...
Page 30
Enter the Default Gateway, the Primary DNS address and the Secondary DNS address for the IP address provided. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Configuring the RouteFinder Using the Wizard Setup If the DHCP client is not enabled, the following message displays:...
Page 31
Network Setup > Interface screen. The details of the address/subnet mask obtained from the ISP are displayed as the Present Status on this screen. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Configuring the RouteFinder Using the Wizard Setup user1@xyz.com...
Page 32
Click Save at the bottom of the screen to save these entries. Use Reset if you want to change the entries you have just made. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Configuring the RouteFinder Using the Wizard Setup http://en.wikipedia.org/wiki/Maximum_transmission_unit...
Your Basic Configuration Using the Setup Wizard is now Complete. Testing Your Workstation Test your workstation by trying to access the Internet. If a connection is established, then the settings have been entered correctly. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Enter the port number on which the mail server listens. Server Authentication Some mail servers accept connection only after a user name and password are authenticated. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Administration > System Setup...
Enter the number of hours you want the RouteFinder to automatically reboot. Then click the Save button. Note: Setting the value to zero, disables the feature. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Administration > System Setup...
RouteFinder. You can do this by defining a network with the address of a single computer from the Networks and Services > Network Configuration screen. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Logo and Version on Logon Page Check this box if you want the logo and version number to display on the logon page. Click Save. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
On the remote host, syslog should be invoked with the “-r” option to enable the host to receive log messages from the other machines. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Administration >...
Enter the polling time at which the SNTP client requests the server to update the time. Default is 300 minutes. Time must be entered in minutes. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Page 40
Click the Save button to save these settings. You must click Save and Restart once you have completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Specify the number of data bytes to be sent. Start Button After clicking Start, a new window opens with the PING statistics accumulating. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Administration > Tools...
Reset to Factory Defaults Factory Defaults Click the Factory Defaults button to load the default settings. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software A Sample Trace Route Log Administration >...
AP Network Configuration Screen Note that the AP build will show the additional networks: WLAN and WLANInterface. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Networks & Services > Network Configuration...
Page 44
SNAT or DNAT, the changed will not be performed. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Networks &...
Network Setup > SNAT, DNAT Service Configuration Screen This is an example of screen with the TCP protocol selected. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Networks & Services > Service Configuration...
Page 46
Values below 256 are reserved by the Internet Assigned Numbers Authority (IANA). Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Networks & Services > Service Configuration...
Chapter 5 – Using the RouteFinder's Web Management Software Network Setup > IP Settings Network Setup Network Setup > IP Settings Network > IP Settings Screen Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Page 48
Secondary DNS In this field, enter a secondary domain server name. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software (the time that the DHCP client should begin to contact its (time at which the DHCP client must stop using the lease if it has Network Setup >...
Page 49
In this field, enter a secondary domain server name. The servers are consulted in the order in which they are configured. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software user1@xyz.com...
Specify the IP Address of the WLAN Interface. WLAN Subnet Mask Specify the WLAN Subnet Mask. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Network Setup > Wireless LAN...
64 bit (5 ASCII characters) 128 bit (26 Hex number) 128 bit (13 ASCII characters) Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Network Setup > Wireless LAN > WLAN Security...
Page 52
Enter a sequence of digits to be used for your preshared key. The WPA preshared key should be a random sequence of hexadecimal digits between 8 and 63 digits. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Page 53
This is called the rekey interval. Select either No Rekeying, Rekeying Every (number of seconds and enter the number of seconds desired), or Rekeying Every (number of packets and enter the number of packets desired). Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
The maximum number of devices allowed on the Access Control List is 20. You can Edit and Delete clients from the list at the bottom of the screen. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Click the Save button when finished. An IP alias is deleted by highlighting it in the table and then clicking the Delete button. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Enter the amount of time in seconds that you want to elapse before the link will disconnect. The link will stay connected as long as there is traffic. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Page 57
Keep-Alive function. These URLs can either be a valid domain or a valid Public IP address. Example: www.google.com. Click the Save button. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Update Interval Enter the interval in days after which the IP Address will be updated by the DDNS server. Default: 28 days. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Page 59
Check IP Port Enter the number of the port which the Check IP utility connects to the server. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Network Setup > Dynamic DNS...
A Masqueraded network route can be edited or deleted. When deleting a Masqueraded network route, the interface adapts accordingly. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Network Setup > Static Routes...
The entry is confirmed by clicking the Add button. Existing entries can be deleted or edited by clicking the Edit or the Delete buttons. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software From the drop down lists, select IP packet characteristics to be translated.
Edit or Delete button listed under Command. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Network Setup > DNAT...
You can move the new rule within the table with the Move function in the Command column. You can also Edit and Delete rules. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Page 64
The logged messages are routed to the Remote Syslog Server if enabled in the Administration section. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Packet Filters > Packet Filter Rules...
• Action – Select the Action to be taken on this packet (Accept, Reject, Drop Log) Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Packet Filters > Advanced Filters...
Check this box to enable the logging of all access requests from private (LAN) and public (WAN) network clients to send traffic to the RouteFinder itself on the administrative access port. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Important Note About Activating a Connection: at the bottom of this screen. Be sure to check the box in the Status column to activate the connection. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Once connection information is entered, it will display VPN >...
Page 68
The duration for which the ISAKMP SA should last is from successful negotiation to expiration. The default value is 3600 seconds and the maximum is 28800 seconds. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Page 69
Check this option to enable broadcasts over the connection. It will allow computers on the network to share Microsoft file and printer sharing information. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Page 70
0xhex (0x100 through 0xfff is recommended). If you have more than one manual connection, then the SPI Base must be different for each one. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Page 71
If the remote end is a host, this should be configured as None. NetBIOS Broadcast Check this option to enable broadcasts over the connection. It will allow computers on the network to share Microsoft file and printer sharing information. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Range – Displays the range of IP addresses that can be assigned to remote clients. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Displays the private LAN IP Address, which is NOT modifiable.
Page 73
Authentication Type – RADIUS Server Address – RADIUS Server Secret – Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Enter the user’s name in lowercase. Enter the user’s password (in lowercase).
This defines the allowed network/host for access to the HTTP. To select the networks you want to be available for the HTTP proxy, highlight the network name and click the Add button. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software...
Users from net2 trying to access google.com will not be allowed to access the site. • Users from any other network will be allowed/denied access based on default action. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Proxy > Custom URL Filters...
WLAN Status With AP build, you can select WLAN Status to enable DNS proxy. Click the Save button. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Proxy > DNS Proxy...
Click the Add Range button when you have finished entering your parameters. Delete You can delete a range by selecting it and clicking Delete. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software DHCP Server > LAN Subnet Settings...
Following the same directions for these screens as for the LAN Subnet Settings and LAN Fixed Addresses. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software DHCP Server >...
Utilities > Firmware Upgrade The firmware on the RouteFinder can be upgraded to the latest version using this feature. All Multi-Tech firmware upgrades are posted on the Multi-Tech Web site from which they can be downloaded.
Live Details • Date and Time • System Uptime • Memory Utilization • Free Memory Blocks Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Statistics & Logs > System Information...
All access requests from the private (LAN) and public (WAN) network clients to send traffic to the RouteFinder on the administrative access port. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Statistics &...
User Name, Local IP Address and Remote IP Address assigned, Bytes Received, and Bytes Sent. Statistics & Logs > DHCP Server Live Log The DHCP Server Live Log gives information for a sub network: Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Statistics & Logs > PPP Cellular/Analog Log The PPP Cellular/Analog Log gives information about the modem connection: Statistics & Logs > WLAN Client Live Log The WLAN Client Live Log lists current WLAN connections. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
IPSec Log Traces Click the Show button to view IPSec connection events and key negotiations. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 5 – Using the RouteFinder's Web Management Software Statistics & Logs > Log Traces...
Web browser management interface to set the baud rate to a lower rate and retry the connection. • If your connection still doesn’t work, contact your ISP. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 6 – Troubleshooting...
Page 86
The system has detected the IP address of the RouteFinder you are configuring is in conflict with another device. Power off the conflicting device and configure the RouteFinder with a different Ethernet LAN IP address. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 6 – Troubleshooting...
Check signal and registration: ‘AT+CSQ’ (10-31 is good), ‘AT+CREG?’ (0,1 is registered & 0,5 is roaming). • Check NO CARRIER reason with ‘AT+CEER’. Look up error code in Reference Guide. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 6 – Troubleshooting...
ISP. Does the RouteFinder support any operating system other than Windows? Yes, but Multi-Tech does not, at this time, provide technical support for setup, configuration or troubleshooting of any non-Windows operating systems.
Page 89
Flash the firmware again to the RouteFinder to ensure that it was successfully written to the unit. How will I be notified of new RouteFinder firmware upgrades? All Multi-Tech firmware upgrades are posted on the Multi-Tech Web site at www.multitech.com, where they can be downloaded for free.
Two major carriers in the US are Sprint and Verizon. Does this modem support High-Speed Circuit-Switched Data (HSCSD)? • No, our CDMA modems do not support HSCSD. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Chapter 7 – Frequently Asked Questions...
Humidity: -10°C to +55°C at 95% R.H. 4 cycles (IEC 68-2-30 standard Nb test) Mandatory: No mechanical or visible damage tolerated. Guaranty of functionalities during and after test. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Appendix B – Antenna for the Wireless RouteFinder Non-operating during test.
Typical Radiated Gain Antenna An antenna that meets the requirements for use with the wireless product is included with your purchase. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Appendix B – Antenna for the Wireless RouteFinder E-GSM 900...
Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
Page 96
Repair Procedures for International Distributors International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech product(s). Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763)717-5863.
WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products being sold into the EU as of August 13, 2005. Manufacturers, distributors and retailers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
IP address of your ISP’s DNS Server. Domain Name The textual name assigned to a host on the Internet. The Domain Name Service (DNS) protocol translates between domain names and numerical IP addresses. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Page 99
Software that has been has been permanently or semi-permanently written to the RouteFinder’s memory. Your RouteFinder supports flash ROM which means you can upgrade the firmware in your network device very easily by downloading a copy of the new firmware from the Multi-Tech Web site and using the RouteFinder Web browser management Firmware function.
Page 100
If someone on the Internet tries to access your network, the firewall function of the RouteFinder stops the request. The device will not reverse translate network addresses unless you have specifically allowed this feature using the Virtual Server function (IP Mapping). Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Page 101
SSID in order to communicate with each other. SSIDs are case sensitive, consist of a sequence of alphanumeric characters (letters and numbers), and have a maximum length of 32 characters. Example: Multi-Tech. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Page 102
802.11 WEP encrypts data only between 802.11 stations. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Page 103
Pre-Shared Key mode (PSK, also known as personal mode) is designed fro home and small networks that cannot afford the cost and complexity of an 802.1x authentication server. Each user must enter a passphrase to access the network. Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B)
Data Encryption Standard (DES) Definition ...98 Data Key Definition ...98 Daylight Savings Time configuration...40 DDNS authentication...58 DDNS Client...41 Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Index DDNS force update... 42 DDNS Server ... 58 DDNS Status... 42 DHCP Definition...
Page 105
MP or MPPP Definition ...100 NAT Technology Definition ...100 Navigating the screens...26 Network Address Definition...101 Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) Network Configuration ... 43 Network Interface Details Log... 81 Network Registration ... 24 Network Setup > Advanced IP Settings... 55 Network Setup >...
Page 106
Subnet Addresses...91 Subnet Definition...102 Subnet Mask Definition ...102 Supported Subnet Addresses ...91 System Information Log ...80 Multi-Tech Systems, Inc. RouteFinder RF825/RF825-AP User Guide (Document Number S000422B) System Logs ... 38 System Setup... 34 TCP/IP Communication ... 19 TCP/IP Definition ... 102 Temperature ...