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Unplugging the Printer
Writing Error/Output Error/Communication Error (Windows)
If the ON lamp is off, make sure printer is plugged in and turn on.
Check 1
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Make sure printer is properly connected to computer.
Check 2
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Make sure MP Drivers are installed correctly.
Check 3
Refer to
Updating the Driver
When printer is connected to your computer with a USB cable, check device
Check 4
status from your computer.
Follow the procedure below to check the device status.
1.
1. Select Control Panel > Hardware and Sound > Device Manager.
Note
• If the User Account Control screen is displayed, select Yes.
2.
2. Open USB Printing Support Properties.
Double-click Universal Serial Bus controllers and USB Printing Support.
Note
• If the USB Printing Support Properties screen is not displayed, make sure the printer is
•
correctly connected to the computer.
Check 2
3.
3. Click General tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
to unplug the printer correctly.
to uninstall unnecessary drivers and install the latest drivers.
Make sure printer is properly connected to computer.
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