Table of Contents
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Cleaning the Print Head
•
• From the computer
◦ For Windows:
◦
Clean the print head
◦ For macOS:
◦
Clean the print head
If it still does not improve, go to the next step.
Clean the print head again.
Step3
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Clean the print head deeply.
Step4
After cleaning the print head deeply, print the nozzle check pattern and check the result.
•
• From the printer
Deep Print Head Cleaning
•
• From the computer
◦
◦ For Windows:
Clean the print head deeply
◦ For macOS:
◦
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours without unplugging the power supply, and go to the next step.
Clean the print head deeply again.
Step5
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
Is Faint or
Uneven.
When using paper with one printable surface, check the correct printable side
Check3
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray, load paper with the printable side facing up.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
• When copying, see also the sections below:
•
Is platen glass dirty?
Check4
Clean the platen glass.
Cleaning Platen and Document Cover
Make sure original is properly loaded on platen.
Check5
When you load the original on the platen, load it with the side to be copied facing down.
Loading Originals
520
If Printing
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