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Service
Manual
LIMITED WARRANTY
This product is warranted to be free from defects in material and/or workmanship
for a period of 3 years (repair parts) and 2 years (service labor) from date of origi-
nal installation, not to exceed 30 months from the date of manufacture.
Any component which proves to be faulty in material and/or workmanship will be
replaced or repaired (at the option of Prince Castle LLC) without cost to the cus-
tomer for parts and labor. This warranty covers on location service (i.e. trip charges
and or mileage). Travel mileage is limited to 100 miles (200 Kilometers) round trip
(one trip warranty) from an authorized service agency or its sub-service agency.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this warranty.
• All labor to be performed during regular work hours. Overtime premium
(the incremental amount) will be charged to the customer.
• Damage caused by carelessness, neglect and/or abuse
(e.g., dropping, tampering or altering parts, equipment damaged in shipment,
by fire, flood or an act of nature) is not covered under this warranty.
• All problems due to operation at voltages other than that specified on equipment
nameplates are not covered by this warranty. Conversion to correct voltage is the
customer's responsibility.
• This equipment must be serviced by Prince Castle Authorized Service Agency
or a Prince Castle Service Technician during the warranty period.
Note: When connected to the Kitchen Minder or Sicom CHEF, the program-
ming functions are disabled on the button bar.
540-577revC-EN
CAUTION:
Read the instructions before using the machine.
355 EAST KEHOE BLVD. ~ CAROL STREAM, IL, 60188, USA
PHONE: 630-462-8800 ~ TOLL FREE: 1-800-PCASTLE
FAX 630-462-1460 ~ WWW.PRINCECASTLE.COM
TABLE OF CONTENTS
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Serial Number Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Information . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .3
Model Specifications . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .3
Installation . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . 3
Tools Required......................................................................4
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Setting the Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Calibrating the Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Changing the Hold and Cook More Times . . . . . . . . . . . . . . . . . . . .9
Changing Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Changing Temperature Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Changing Product/Timer Alternating Time . .. . . . . . . . . . . . . . . . . . .12
Changing Alarm Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........13
Loading Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........14
Dayparts/Cleaning............................................................... 15
Default Menu/Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Error Code Matrix.................................................................18
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...19
How to Change.....................................................................20
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Exploded Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..28
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
1
Extend Holding Bin
EHB34-2 Series
Printed in USA 10/19 © 2019
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Related Manuals for Prince Castle EHB34-2 Series
Summary of Contents for Prince Castle EHB34-2 Series
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Page 1: Table Of Contents
Any component which proves to be faulty in material and/or workmanship will be Tools Required…………………………………………………………..4 replaced or repaired (at the option of Prince Castle LLC) without cost to the cus- tomer for parts and labor. This warranty covers on location service (i.e. trip charges Operation . -
Page 2: Model Identification
Extend Holding Bin EHB34-2 Series Model Identification Model Suffix Plug <None>, -CA 6-20P Type I, 15P BR3-20P Type L, 16P CE, -EAC IEC 309 Serial Number Matrix SERIAL NUMBER MATRIX 2016 2017 2018 2019 2020 2021 2022 2023 The manufacture date is encoded in the unit’s serial number. -
Page 3: Safety Information
Weight (kgs) is product weight. Safety Information Important WARNING Prince Castle reserves the right to change specifications and product design without notice. Indicates information important to the proper operation of the Such revisions do not entitle the buyer to unit. Failure to observe may result in damage to the equip- corresponding changes, improvements, additions or ment and/or severe bodily injury or death. -
Page 4: Tools Required
Extend Holding Bin EHB34-2 Series Tools Required SCREWDRIVER- #2 PHILLIPS SCREWDRIVER– FLAT HEAD (STUBBY) PLIERS-LONG NOSE NUTDRIVER– 10mm WIRE CUTTER NUTDRIVERS– 7/32”, 1/4”, 5/16”,11/32” HEX ALLEN KEYS– 9/64”, 5/32” 540-577revC-EN Printed in USA 10/19 © 2019... -
Page 5: Operation
Extend Holding Bin EHB34-2 Series Product Identification PAN LIDS, ONLY used with broiled products. (Fried products DO NOT require lids) DISPLAY Control Panel Button Bar Power ON/OFF Switch LED TIMERS ( tri-color) TRANSFER Button UP and DOWN ARROW BKFT LED... - Page 6 Extend Holding Bin EHB34-2 Series Operation LED Timing Status LED TIMERS BLANK (steady) = Ready for product RED (flashing) = Discard product GREEN (steady) = Oldest product, use first GREEN (flashing) = Cook more product YELLOW (steady) = Newer product, use green first YELLOW (flashing) = Cook more product When LED is BLANK, load product and press the Pan Arrow button.
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Page 7: Setting The Temperature
The SET PRODUCT TEMP menu is used to change the Hold and Cook-More times. Press and hold the PRINCE CASTLE LOGO button on the button bar, then immediately press and hold the MENU/ENTER button on the button bar until the display shows one of six programming menus…..(hold for about 5 seconds) Use the UP or DOWN Arrow button to scroll to the SET TEMP ↑... -
Page 8: Calibrating The Heaters
NOTE: Changing the profile on one bar in a linked system of bin (s) is enough, it does not need to be changed on all bars in the system. Press PRINCE CASTLE LOGO BUTTON to save the setpoints. Repeat steps 2-5 for all necessary profile upgrades. -
Page 9: Changing The Hold And Cook More Times
The display will show BISCTIME ↑ ↓ENTR. Repeat Steps 2 – 4 for any other product. Press and release the PRINCE CASTLE LOGO button at any time to exit the Program Mode and return to the Run Mode. NOTE: If the MENU/ENTER button has not been pressed to save any changes, the program will revert to the original values. -
Page 10: Changing Product Names
The display will show PROD NAME ↑↓ ENTR. Repeat Steps 2 – 4 for any other product. Press and release the PRINCE CASTLE LOGO button at any time to exit the Program Mode and return to the Run Mode. NOTE: If the MENU/ENTER button has not been pressed to save any changes, the program will revert to the original names. -
Page 11: Changing Temperature Scale
Bar will display SET DEGR F/C ↑ ↓ ENTR and either the F or C will be blinking. Use the UP and DOWN arrows to select the desired temperature mode (the selected mode will blink) Press the MENU/ENTER button to confirm the selection. Press the PRINCE CASTLE LOGO button to save the setting. 540-577revC-EN... -
Page 12: Changing Product/Timer Alternating Time
Bar will display ALT 01 ↑ ↓ ENTR as the default of 1-second alternating frequency. Use the UP and DOWN arrows to increase or decrease the desired alternating frequency. Press the MENU/ENTER button to confirm the selection. Press the PRINCE CASTLE LOGO button to save the setting. 540-577revC-EN... -
Page 13: Changing Alarm Volume
Bar will display SET VOL3 ↑ ↓ ENTR and the number will be blinking. Use the UP and DOWN arrows to increase or decrease the desired alarm volume. Press the MENU/ENTER button to confirm the selection. Press the PRINCE CASTLE LOGO button to save the setting. 540-577revC-EN... -
Page 14: Loading Factory Presets
Extend Holding Bin EHB34-2 Series Loading Factory Presets Loading factory presets undoes any changes made in Recipe Modification Mode (PROD TIME, PROD NAME, ALT TIME, SET VOL, or SET F/C). Turn power off to the unit. Flip the power button on “—” and immediately press and hold the black UP and DOWN arrows on the button bar. -
Page 15: Dayparts/Cleaning
3 seconds, the current day part will begin flashing on the screen. Use the up/down arrows to select day part 1 through 6 and the Prince Castle Crown button to confirm your se- lection. NOTE: Whenever a bin is powered ON it defaults to DAY PART 1 no matter what time of day it is. -
Page 16: Default Menu/Zones
Extend Holding Bin EHB34-2 Series Default Menu Items* BREAKFAST PRODUCTS HOLD TIME COOK MORE TIME DISPLAY NAME PRODUCT NAME (MINUTES) (MINUTES) TOP TEMP (°F) BOTTOM TEMP (°F) EGGS SCRAMBLED EGGS FREG FRIED EGG PCAK PANCAKES BISC BISCUITS FTST FRENCH TOAST... -
Page 17: Troubleshooting
Refer to Kitchen Minder setup manual COMM DOWN Kitchen Minder For all technical support in North America, please contact PRINCE CASTLE LLC 1-800-722-7853 For technical support worldwide, contact your local service representative / installer. 540-577revC-EN Printed in USA 10/19 © 2019... -
Page 18: Error Code Matrix
Extend Holding Bin EHB34-2 Series Error Code Matrix This list contains all Error Codes that might be found during unit operation, display on Timer Bars or Display panel. WARNING: ABRV. STATUS MESSAGE ABRV. STATUS MESSAGE Bootloader running - - - P... -
Page 19: Diagnostics
BN04 (4 timer bars detected and done with programming) 7. You can check the version number on the timer bars by pressing the Prince Castle logo button and the down button on timer bar. *EHB34-2 requires seven files. The two additional to those listed are mainbar2.hex and auxbar2.hex. -
Page 20: How To Change
Extend Holding Bin EHB34-2 Series How to change Timer Bar 540-577revC-EN Printed in USA 10/19 © 2019... - Page 21 Extend Holding Bin EHB34-2 Series How to change Heater Panel 540-577revC-EN Printed in USA 10/19 © 2019...
- Page 22 Extend Holding Bin EHB34-2 Series How to change PC Board 540-577revC-EN Printed in USA 10/19 © 2019...
- Page 23 Extend Holding Bin EHB34-2 Series How to change USB Cord 540-577revC-EN Printed in USA 10/19 © 2019...
- Page 24 Extend Holding Bin EHB34-2 Series How to change Ethernet cable 540-577revC-EN Printed in USA 10/19 © 2019...
- Page 25 Extend Holding Bin EHB34-2 Series How to change Display Assembly 540-577revC-EN Printed in USA 10/19 © 2019...
- Page 26 Extend Holding Bin EHB34-2 Series How to diagnose RELY SHRT or RELY OPEN 540-577revC-EN Printed in USA 10/19 © 2019...
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Page 27: Wiring Diagrams
Extend Holding Bin EHB34-2 Series Wiring Diagram 540-577revC-EN Printed in USA 10/19 © 2019... -
Page 28: Exploded Views
Extend Holding Bin EHB34-2 Series Exploded View - EHB34-2, 34A-2 Model Suffix Power Cord <None>, -CA 72-476S 72-675S 72-671S 72-684S CE, -EAC 72-404S *Recommended spares for stocking ITEM PART ITEM PART ITEM PART DESCRIPTION DESCRIPTION DESCRIPTION NUMBER NUMBER NUMBER 197-232S... - Page 29 Extend Holding Bin EHB34-2 Series Exploded View - EHB34-CE-2 Series Model Suffix Power Cord <None>, -CA 72-476S 72-675S 72-671S 72-684S CE, -EAC 72-404S *Recommended spares for stocking ITEM PART ITEM PART ITEM PART DESCRIPTION DESCRIPTION DESCRIPTION NUMBER NUMBER NUMBER 197-232S...
- Page 30 Extend Holding Bin EHB34-2 Series Exploded View - EHB34-CA-2 Series Model Suffix Power Cord <None>, -CA 72-476S 72-675S 72-671S 72-684S CE, -EAC 72-404S *Recommended spares for stocking ITEM PART ITEM PART ITEM PART DESCRIPTION DESCRIPTION DESCRIPTION NUMBER NUMBER NUMBER 197-232S...
- Page 31 Extend Holding Bin EHB34-2 Series Exploded View - EHBTH34 Model Power Cord EHBTH34 72-476S ITEM PART ITEM PART ITEM PART DESCRIPTION DESCRIPTION DESCRIPTION NUMBER NUMBER NUMBER 197-232S FOOT (4 PACK) 510-371S* BB 8CH MAIN TOP 78-184S POWER SWITCH 540-1072S HTR, BOTTOM SHELF, LOWER...
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Page 32: Appendix
Extend Holding Bin EHB34-2 Series Appendix - Default Menu Items Burger Products CE, AU, Product Name Kitchen Minder Name Hold Time Cook-More Time Upper Temp (C) Lower Temp (C) 1.7 Burg HAMB BR, CL, Whopper WHOP Chicken Products EAC Series... - Page 33 Extend Holding Bin EHB34-2 Series Appendix - Default Menu Items EHBTH34 Hold Time Cook-More Product Names Display Name Upper Temp Lower Temp (Minutes) (Minutes) English French English French Group 1 Eggs Oeufs EGGS OEUF Bacon Bacon BACN Veggies Legumes Sausage...