Diagnostics and maintenance
6.5 Processing status of e-mails (CP 1543SP-1)
Status
84xx
8500
8501
8502
8535
8550
8554
85xx
96
Meaning
Other error message from the e-mail server
Apart from the leading "8", the message corresponds to the three-digit error number of the
SMTP protocol.
Syntax error: Command unknown.
This also includes the error of having a command chain that is too long. The cause may be
that the e-mail server does not support the LOGIN authentication method.
Try sending e-mails without authentication (no user name).
Syntax error. Check the following configuration data:
Alarm configuration > E-mail data (Content):
Recipient address ("To" or "Cc").
•
Syntax error. Check the following configuration data:
Alarm configuration > E-mail data (Content):
Email address (sender)
•
SMTP authentication incomplete. Check the "User name" and "Password" parameters in
the CP configuration.
SMTP server cannot be reached. You have no access rights. Check the following configu-
ration data:
CP configuration > E-mail configuration:
•
–
User name
–
Password
–
Email address (sender)
Alarm configuration > E-mail data (Content):
•
–
Recipient address ("To" or "Cc").
Transfer failed
Other error message from the e-mail server
Apart from the leading "8", the message corresponds to the three-digit error number of the
SMTP protocol.
Operating Instructions, 12/2019, C79000-G8976-C426-05
CP 154xSP-1