Creating A Service Request With Jtac; Revision History - Juniper ACX Series Quick Start Manual

Search technical bulletins for relevant hardware and software notifications:
https://kb.juniper.net/InfoCenter/
Join and participate in the Juniper Networks Community Forum:
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Create a service request online:
To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool:
https://entitlementsearch.juniper.net/entitlementsearch/

Creating a Service Request with JTAC

You can create a service request with JTAC on the Web or by telephone.
Visit https://myjuniper.juniper.net.
Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see
https://support.juniper.net/support/requesting-support/.

Revision History

January 2015—530-062128. Revision 1. Minor updates.
July 2013—Additional grounding information.
April 2013—Updated grounding information.
December 2012—530-048742. Revision 1. Added ACX2100 router.
June 2012—530-042107. Revision 1. Initial release.
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