Philips HF367X Series Manual page 24

English
24
Problem
The lamp does not go
on when the alarm
goes off.
The lamp does not go
on right away when I
switch it on.
I do not hear the alarm
sound when the alarm
goes off.
The FM radio does
not work or makes a
crackling sound.
The alarm went off
yesterday, but it did
not go off today.
I wanted to snooze,
but the alarm did not
go off again after 9
minutes.
Solution
Perhaps you set a light intensity level that is too low. Increase the
light intensity level in your wake-up profile.
Perhaps you turned off the alarm function. The alarm icon is visible
on the display when the alarm is active (see 'Set wake-up profile').
It may take between 1 to 5 seconds for the lamp to go on, depending
on the set light intensity level.
Perhaps you set a sound level that is too low. To set a higher sound
level, increase the volume level of the wake-up sound in your wake-
up profile.
When you have set an alarm, you will first see the light of the wake-
up curve. The alarm sound only starts playing when the set alarm
time has been reached. You can change the duration of the wake-up
light curve.
If you selected the FM radio as the alarm sound, turn on the FM radio
after you turn off the alarm to check if the FM radio works.
Check if your FM radio is correctly tuned to a radio station. If
necessary, adjust the frequency. If the radio still does not work, call
1-866-832-4361 for assistance.
Check if the FM radio is correctly tuned to a radio station. If necessary,
adjust the frequency.
Change the position of the antenna by moving it around. Make sure
that you have unwound the antenna completely.
Perhaps the broadcast signal is weak. Adjust the frequency and/or
change the position of the antenna by moving it around. Make sure
you have unwound the antenna completely.
Perhaps you turned off the alarm function or only set the alarm for
one day. The alarm icon is visible on the display when the alarm is
due within 24 hours.
In the Philips SleepMapper app you have several options to set
alarms; perhaps the alarm was not set correctly. Check if you have set
the alarm in the app correctly. Make sure your appliance and the app
are connected to the same home Wi-Fi network when you set an
alarm.
You might have accidentally pressed the icon on the display to
dismiss the alarm
top of the appliance to snooze (see 'Snoozing').
. This deactivates the alarm for that day. Tap the