Philips HF367X Series Manual page 22

English
22
Problem
I cannot connect my
Wake-Up Light to my
home-Wi-Fi network,
what should I do?
Connecting my
connected Sleep &
Wake-Up Light to a
Wi-Fi guest network
does not work.
Solution
If you cannot connect your Wake-Up Light to your home Wi-Fi
network and still see the flashing icon for access point mode
could be one of following issues:
1. Wrong password. Make sure that you entered the correct Wi-Fi
network password and try again.
2. Is your router suitable for connection with your Wake-up Light?Your
router must have a 2.4 GHz band to communicate with the appliance.
For the first time setup make sure your smartphone and the appliance
are both connected to the same 2,4 GHz Wi-Fi network, otherwise you
will not be able to connect the appliance and your smartphone. The
appliance cannot connect to a 5 Ghz network. Temporarily switch off
the 5 Ghz network to connect the appliance to 2.4 Ghz network.
Afterwards you can switch on the 5 Ghz network again.
3. Check the signal strength of the Wi-Fi. If the signal is weak, the
appliance cannot connect properly. Move the appliance closer to the
router to make sure that a good Wi-Fi signal is available.
4. If the previous steps are not the issue, call 1-866-832-4361 for
assistance.
Within a Wi-Fi guest network, different devices (e.g. your smartphone
and connected Sleep & Wake-Up Light) are often not allowed to
communicate with each other. You will see the flashing icon for
access point mode
If you want to change this setting within your own Wi-Fi guest
network, enable universal Plug and Play (uPnP) on your router.
on the display of the appliance.
, it