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TROUBLESHOOTING
Check the following points before asking for repair.
Contact your dealer or our customer service centre if the problem still exists after checking.
Symptoms
Not cold
There is no ice
Not cold enough
Ice cream in the
Selectable
Compartments
(when "Freezer"
mode is activated)
is soft.
There is frost,
condensation, or ice
on the inside of the
refrigerator or slide
door frame.
Condensation
adheres to the
outside of the
refrigerator.
There is condensation on
the back of the refrigerator
and the walls.
There is condensation
inside the Refrigerator
Compartment.
66
Checks
Has 24 hours passed since the installation?
Have 24 hours passed since the installation?
Are there any food or package stuck inbetween the
door preventing the door from closing completely?
Are the food squeezed together or is there a
large amount of food store at one time?
Is the case in each compartment
properly installed?
It may be difficult to cool depending on the location
where the refrigerator is installed, the gaps, and
the surrounding conditions.
Is "Energy Saving" mode activated?
Is the "Fridge" or "Veg" mode of the
Selectable Compartments activated?
Is the temperature set to "Cold"?
Is the ambient temperature around the
refrigerator too high, e.g. summer?
Have you left a door open for a long time or
opened or closed it frequently?
Are the indicators on the control panel
switching alternatively?
Is the door or drawer close properly?
Have you left a door open for a long time or
opened or closed it frequently?
Is the air surrounding the refrigerator
humid?
Is the temperature set to "Coldest"?
Is the ambient of the refrigerator humid?
Is there sufficient space between the back
of the refrigerator and the wall?
Have you left a door open for a long time or
opened or closed it frequently?
Possible Cause
Cooling may take 24hours or more. Place food at interval
time and refrain from opening and closing the door within
24hours. Cooling will take a longer time during summer
or when large amount of food is stored.
As the entire refrigerator is not cooled immediately after
installation, it takes more than 24 hours for the first ice to be
made. Place food at appropriate intervals, refrain from
opening and closing the doors as much as possible, and wait.
Remove the food and close the door. Ensure the height of
the food do not exceed the limit.
Allow spaces inbetween the food in each compartment.
Install them properly.
Check if the refrigerator is installed properly.
Deactivate "Energy Saving" mode.
Change the mode of the Selectable Compartments to "Freezer" .
Change the temperature setting of the compartment that is
not cold.
The temperature inside the refrigerator gradually rises while one
of the refrigerator doors is open. Frequently opening and closing
the doors or leaving a door open for a long time makes it difficult
for the temperature in the refrigerator to drop. Reduce the
frequency of opening and closing of door, or open/close the door quickly.
The refrigerator is in the demo mode.
Please deactivate the mode.
Check for any food or package stuck inbetween the door,
and then close it completely.
When a door is opened or closed, water in the air may cling to the
walls or parts in the Freezer in the form of frost or ice. Open and
close the doors quickly, or reduce the frequency of opening and
closing the doors. Wipe off any frost or condensation with a dry cloth.
Condensation may adhere to these parts when the indoor humidity is
high (e.g.: rainy day). Wipe off the condensation with a dry cloth.
When the temperature is set to "Coldest", condensation may be
formed on the surface of the doors. Set the temperature to "Normal".
Wipe off the condensation with a dry cloth.
Make sure there is at least 2 cm of space between the
back of the refrigerator and the wall.
Condensation may form on the walls and/or around
the Cold Air Blowout Port when the doors are opened
and closed frequently or when the humidity is high
around the refrigerator. It does not indicate any fault.
Wipe off the condensation with a dry cloth.
Pg .76
Pg .65
Pg .44
Pg .60
Pg .48, 55
Pg .68
Pg .48, 55
Pg .44
Condensation
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