Lexmark CS827 User Manual page 88

Troubleshooting
Paper curl
Action
Step 1
Move the paper guides in the tray to the correct position for the
paper loaded.
Is the paper still curled?
Step 2
a
Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Resend the print job.
Is the paper still curled?
Step 3
a
Remove paper from the tray, and then turn it over.
b
Resend the print job.
Is the paper still curled?
Step 4
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Resend the print job.
Is the paper still curled?
Tray linking does not work
Action
Step 1
a
Check if the trays contain paper of the same size and type.
b
Check if the paper guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 4. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
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