Lexmark CS827 User Manual page 84

Troubleshooting
Internal solutions port does not operate correctly
Action
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Step 2
Remove, and then install the ISP. For more information, see
"Installing an internal solutions port" on page
Note: Use a supported ISP.
Does the ISP operate correctly?
Step 3
Check the cable and the ISP connection.
a
Use the correct cable, and then make sure that it is securely
connected to the ISP.
b
Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Does the ISP operate correctly?
Parallel or serial interface card does not operate correctly
Action
Step 1
Print a menu settings page, and then check if the parallel or serial
interface card appears in the Installed Features list.
Is the parallel or serial interface card listed in the Installed Features
list?
Step 2
Remove, and then install the parallel or serial interface card.
For more information, see
page 118.
Does the parallel or serial interface card operate correctly?
Step 3
Check the connection between the cable and the parallel or serial
interface card.
Does the parallel or serial interface card operate correctly?
118.
"Installing an internal solutions port" on
Yes No
Go to step 3. Go to step 2.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
Yes No
Go to step 3. Go to step 2.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
84
customer
customer