Lexmark CS827 User Manual page 103

Troubleshooting
Action
Step 3
a
Depending on your operating system, specify the paper type,
texture, and weight from the Printing Preferences or Print
dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Resend the print job.
Is the print still too light?
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Resend the print job.
Is the print still too light?
Step 6
Replace the imaging unit or imaging kit, and then resend the print
job.
Warning—Potential Damage: Do not expose the imaging unit or
imaging kit to direct light for more than 10 minutes. Extended
exposure to light can cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch the
underside of the imaging unit or imaging kit.
Is the print still too light?
Mottled print and dots
ABC
DEF
Yes No
Go to step 4. The problem is
solved.
Change the texture Go to step 5.
settings to match the
paper you are
printing on.
Go to step 6. The problem is
solved.
Contact customer The problem is
support. solved.
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