Troubleshooting - Bissell SPOTCLEAN 2513 Series Manual

Troubleshooting

Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, visit support.BISSELL.ca.
Problem Possible Cause
Spray nozzle clogged.
Clean Water Tank empty.
Clean Water Tank insert
Reduced clogged.
Spray or No
Pump needs priming.
Spray
Clean Water Tank not fully
seated.
Poor tool position.
Dirty Water Tank is full.
Carpet
Excess solution in Flex Hose.
Cleaner
Won't Pick
Incorrect cleaning formula.
Up Cleaning
Solution
Dirty Water Tank is
improperly seated onto base.
Dirty tank plug is unplugged.
Formula trigger is being
Deep Reach
pulled when tool is above
Tool is Over-
carpeting.
Spraying
Formula
(Formula is
Deep Reach Tool is being
Spraying Out
used on upholstery.
the Sides)
Duckbill valve is dirty.
Dirty Water
Float stack not fully locked
Tank Leaking
on Dirty Water Tank.
Dirty Water Tank not properly
seated onto machine.
Note: Any other servicing should be performed by an authorized service representative.
NOTICE
To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal
components may result.
WARNING
performing maintenance or troubleshooting.
10 BISSELL.ca
To reduce the risk of electric shock, turn power OFF and disconnect from electrical outlet before
Remedies
Clean spray nozzle using an unfolded paper clip.
Check/fill tank.
Clean insert at bottom of Clean Water Tank.
Gently lift Clean Water Tank while pressing the
spray trigger OR gently squeeze clean tank while
pressing spray trigger.
Remove and reseat Clean Water Tank.
Reposition on surface, follow recommended
cleaning procedures.
Empty Dirty Water Tank.
Lift tool and point upwards to allow water in hose
to flow into the Dirty Water Tank.
Use BISSELL® 2X Portable Machine formulas only.
Remove and reseat tank.
Push in Dirty Water Tank plug until properly
sealed.
Make sure the Deep Reach Tool's formula injection
needles are burrowed deep in your carpeting
before pressing the formula spray trigger. To avoid
over-spraying, make sure the tool stays in direct
contact with the carpet at all times.
The Deep Reach Tool is designed for high-pile
carpets and rugs. Switch to the 3" Tough Stain Tool
for upholstery cleaning.
Clean the duckbill valve located at the bottom of
the Dirty Water Tank. Once cleaned, make sure it is
placed securely back in place.
Remove float stack and twist until arrow is aligned
with lock symbol on Dirty Water Tank.
Remove and reseat onto machine.