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Troubleshooting Tools and Utilities: Dell OptiPlex 320 User's Guide
Results
Displays the results of the test and any error conditions encountered.
Errors
Displays error conditions encountered, error codes, and the problem description.
Help
Describes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and
various internal tests, and it displays the information in the device list in the left pane of the screen. The
device list may not display the names of all the components installed on your computer or all devices
attached to your computer.
Parameters
Allows you to customize the test by changing the test settings.
4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.
5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close
the Main Menu screen.
System Lights
Your power button light and hard-drive light may indicate a computer problem.
Power Light
Solid green
Blinking green
Blinks green several
times and then turns off
Solid yellow
Blinking yellow
Solid green and a beep
code during POST
Solid green power light
and no beep code and
no video during POST
Solid green power light
and no beep code but
the computer locks up
during POST
Diagnostic Lights
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in
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Problem Description
Power is on, and the computer is
operating normally. On the desktop
computer, a solid green light indicates
a network connection.
The computer is in a power-saving
mode (Microsoft® Windows® XP).
A configuration error exists.
The Dell Diagnostics is running a test,
or a device on the system board may
be faulty or incorrectly installed.
A power supply or system board failure
has occurred.
A problem was detected while the BIOS
was executing.
The monitor or the graphics card may
be faulty or incorrectly installed.
An integrated system board device may
be faulty.
Suggested Resolution
No corrective action is required.
Press the power button, move the mouse, or press a
key on the keyboard to wake the computer.
Check the diagnostic lights to see if the specific problem
is identified (see
Diagnostic
If the Dell Diagnostics is running, allow the testing to
complete.
If the computer does not boot, contact Dell for technical
assistance (see
Contacting
See
Power
Problems.
See
Beep Codes
for instructions on diagnosing the beep
code. Also, check the diagnostic lights to see if the
specific problem is identified (see
Check the diagnostic lights to see if the specific problem
is identified (see
Diagnostic
Monitor
Problems.
Check the diagnostic lights to see if the specific problem
is identified (see
Diagnostic
not identified, contact Dell for technical assistance (see
Contacting
Dell).
Lights).
Dell).
Diagnostic
Lights).
Lights). See
Video and
Lights). If the problem is
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