Other problems
15. The "Smoothing" on the Setting menu
"Screen" cannot be selected.
16. The auto adjustment function does not
work.
17. No audio output.
18. "ScreenManager Pro for LCD (DDC/CI)"
does not run.
19. Will not change to the power saving mode
Problem
Possible cause and remedy
• Youcannotchoose"smoothing"whenthescreenis
displayedinthefollowingresolutionsorsettings.
- Theresolutionis1920×1080
- ScreenSizeis"Normal"
• Thisfunctiondoesnotworkduringdigitalsignalinput.
• ThisfunctionisintendedforuseontheMacintosh
andonAT-compatiblePCrunningWindows.Itdoes
notworkproperlywhenanimageisdisplayedonly
onapartofthescreen(commandpromptwindow,for
example)orwhenablackbackground(wallpaper,etc.)
isinuse.
• Thisfunctiondoesnotworkcorrectlywithsome
graphicsboards.
• Checkwhetherthestereominijackcableisconnected
properly.
• Checkwhethervolumeissetto0.
• Checkthecurrentexternaldeviceandaudioplayback
softwaretoseewhethertheyareconfiguredcorrectly.
• IfHDMIinputisused,checkthecurrentexternal
deviceandthe"Source"settingintheSettingmenu
(see"3-2.SwitchingsoundsourceforHDMIsignal
input"Source""(page29)).
• "ScreenManagerProforLCD(DDC/CI)"doesnotrun
whenaPCisconnectedtotheHDMIinput.
• Checkthesettingfor"DDC/CI"intheSettingmenu.
(see"3-4.Enabling/DisablingDDC/CIcommunication
"DDC/CI""(page30)).
• Duringthedemomodeof"SmartResolution",the
DDC/CIcommunicationisdisabled."ScreenManager
ProforLCD(DDC/CI)"doesnotrun.
• Whenalltheconditionsbelowaremet,themonitor
doesnotchangetothepowersavingmodeevenif
"PowerSave"issetto"Enable":
-
"PowerSave"forSoundissetto"SoundOn"("Audio
Output"(page34))
-
Inthemutestate("Tomutethesoundtemporarily"
(page29))
Inthesecases,resetthemute.
Chapter6Troubleshooting
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