48
ACD Configuration – Operation Interface
48
Table 20: DMS-100 CompuCALL Message Size
Message Type
DV_CALL_OFFERED_U
DV_CALL_QUEUED_U
DV_CALL_RELEASED_U
DV_CALL_ANSERED_U
DV_CALL_RECEIVED_U
DV_CALL_REDIRECT
DV_SET-FEATURE
DV_AGENT_READY_U
DV_AGENT_NOT_READY_U
DV_CALL_CONSULT_ORIGINATED_U
DV_CALL_CONFERENCED_U
DV_CALL_TRANSFER_U
DV_SET_OFFHOOK_U
DV_MAKE_CALL
DV_ANSWER_CALL
DV_HOLD_CALL
DV_RELEASE_CALL
DV_UNHOLD_CALL
DV_ADD_PARTY
DV_CONFERENCE_PARTY
DV_TRANSFER_PARTY
DV_DROP_PARTY
Note: The size of each CompuCALL message sent from the switch
includes 12 bytes of overhead for X.25. The size of each
CompuCALL message sent to the switch by the DMS-100 PG
includes 24 bytes of overhead for X.25.
There are two ways to calculate TotalBytesPC. The first is to do a
calculation based on the statistics data from the XTable 20: DMS-100
CompuCALL Message SizeX.
Bytes
98
75
70
64
72
85
70
45
45
60
73
59
44
90
69
69
69
69
76
72
60
67