Sharp MX-C607P User Manual page 142

Troubleshooting
Print jobs do not print
Action
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Print the document.
Is the document printed?
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Print the document.
Is the document printed?
Step 3
a
Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b
Print the document.
Is the document printed?
Step 4
a
Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b
Print the document.
Is the document printed?
Step 5
a
Remove, and then reinstall the print driver.
b
Print the document.
Is the document printed?
Job prints from the wrong tray or on the wrong paper
Action
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Go to step 4.
solved.
The problem is Go to step 5.
solved.
The problem is Contact your dealer.
solved.
Yes No
Go to step 2. Load the correct
paper size and paper
type.
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