Troubleshooting
Collated printing does not work
Action
Step 1
a
From the control panel, touch Settings > Print > Layout >
Collate > On [1,2,1,2,1,2].
b
Print the document.
Are the pages collated correctly?
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select Collate.
b
Print the document.
Are the pages collated correctly?
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
Paper curl
Action
Step 1
a
Adjust the guides in the tray to the correct position for the paper
loaded.
b
Print the document.
Is the paper curled?
Yes
No
The problem is
Go to step 2.
solved.
The problem is
Go to step 3.
solved.
The problem is
Contact your dealer.
solved.
Yes
No
Go to step 2.
The problem is
solved.
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