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Hawking HNC820G User Manual

Wireless-g pan/tilt/zoom network camera
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  • Page 2 (1) year from the date of purchase. If the product proves defective during this one-year warranty period, call Hawking Customer Service in order to obtain a Return Authorization number. Warranty is for repair or replacement only. Hawking Technology does not issue any refunds.

  • Page 3: Table Of Contents

    Before Using This Product Package Contents Installation Hardware Installation Software Installation Initial Access to the Camera Installing the Plug-in Check Network Settings Add a Password for Security How to Use This Camera Authentication Primary User’s Capabilities Main Screen with Camera View Client Settings Administrator’s Capabilities Configure for Optimal Performance...
  • Page 4 Appendix A. Troubleshooting B. Frequently Asked Questions (FAQ) C. Cleaning the Lens D. Pan/Tilt Zoom Data E. URL Commands for the Network Camera F. How to View Your Camera via the Internet G. Technical Specifications...

  • Page 5: Before Using This Product

    The HNC820G is a network device and those who have a basic understanding of networks and network devices should find this device to be easy to install, use, and manage. If a system error occurs and the device does not recover as a result of configuration, please refer to the "Troubleshooting”...
  • Page 6 These user’s manuals can be found on the CD that is included with the HNC820G’s packaging. When the main page of the CD’s Autorun program loads, click on the “IP Setup & Utility” link.

  • Page 7: Package Contents

    Upon powering up, the device runs through a self-test procedure and the front LEDs will blink between green and red a few times. If self-test passes, the LEDs will shut off and the Network Camera will be on stand-by and ready for software installation.
  • Page 8 The Network Camera provides a general I/O terminal block with one digital input and one relay switch for device control. Pin 1 and Pin 2 can be connected to an external sensor device and the state of voltage can be monitored from the initial state 'LOW'.

  • Page 9: Software Installation

    On the packaging of the product, beneath the UPC code, as well as on the label that appears on the product, you will find a sequence of four letters. Most Hawking network cameras with the sequence “HVVT” that are on standby awaiting software installation will be located by the IP Setup program.
  • Page 10 IP addresses, and its subnet mask would be assigned to 255.255.255.0. If none of the addresses is free, the network camera will try the range from 192.168.0.2 to 192.168.0.98. After an IP address is assigned to the camera, the “Activity”...

  • Page 11: Installing The Plug-In

    Installing the Plug-in In Windows, during the initial access to the network camera, the web browser may prompt you for permission to install a new plug-in for the network camera. Whether or not you are prompted to install the plug-in will depend on the Internet security settings of your PC or notebook.

  • Page 12: Check Network Settings

    “Network” page of the web interface for details. If any of the settings are entered incorrectly and the network camera is non-responsive or freezes as a result, you can easily restore the factory settings by following the steps outlined in the “Troubleshooting”...

  • Page 13: Authentication

    Authentication After opening the Web browser and typing in the network camera’s IP address, a dialogue window may appear, requesting a username and password, unless the administrator has not saved a password. Upon successful authentication, the device’s main page will be displayed.

  • Page 14: Primary User's Capabilities

    Primary User’s Capabilities Main Screen with Camera View The main page layout has three parts: • Configuration functions: The camera can be configured via the user interfaces that can be obtained by clicking on the buttons in the red box on the left-hand side of the figure below. •...
  • Page 15 Configuration Controls Digital Output Click on the “On” or “Off” buttons to enable or disable the digital output. Snapshot Clicking on the “Snapshot” button will open a new window that displays a still image of the current camera view in JPEG format.
  • Page 16 Pan/Tilt/Zoom Control Buttons The directional buttons are for Left, Right, Up, Down, and Home. The Home button centers the camera. Go to Once the Administrator has determined the preset positions, users can direct the camera using this control. Pan speed This selection box sets the speed of the “Left”...
  • Page 17 The CCD control buttons: This set of buttons is used for adjusting the zoom, focus, and iris controls. Click to zoom out for a wider view. Click to adjust the focus. Click to make the IRIS smaller and allow in less light. The “Focus”...

  • Page 18: Client Settings

    UDP protocol is recommended. Generally speaking, the client’s preference should be in the following order: UDP → TCP → HTTP. After the network camera is connected successfully, the “Protocol Options” will indicate the selected protocol. The selected protocol will be recorded in the user's PC and will be used for the next connection.

  • Page 19: Administrator's Capabilities

    Administrator’s Capabilities Configure for Optimal Performance Optimal performance means obtaining the fastest image refresh rate and highest video quality, while utilizing the lowest possible network bandwidth. Six items in the “Video” configuration page will control the performance: a. size, b. maximum frame rate, c.
  • Page 20 Select for Motion JPEG The HNC820G features a dual video codec for both MPEG-4 and MJPEG compression formats. If MJPEG is selected, the camera will transmit video data in JPEG format. This will require higher bandwidth to view smooth video. Generally speaking, each normal-sized JPEG image should be 3k-12k bytes, depending on the selected video quality and content.

  • Page 21: Opening Accounts For New Users

    (including the configuration section) as long as the IP address is known. It is necessary to assign a password if other users will need to have access to the network camera. Type a new word twice in (1) to enable protection.

  • Page 22: Building A Multimedia Web Attraction Site

    Product demo for e-business – Large-scale Service If the number of visitors has exceeded the limit, the Network Camera can allow the extra viewers to see snapshots in JPEG mode on the homepage. They will be still images and will be refreshed periodically and automatically.
  • Page 23 If the web server space has FTP service, set the network camera up as an FTP client to upload the pictures. Access to the network camera will be independent of the number of viewers and the picture quality will remain constant.
  • Page 25 Define the refresh interval according to your network bandwidth for best results. If the refresh rate is too fast and there are a large number of visitors, this may overload the network camera and slows the response.

  • Page 26: Building A Security Application

    Building a Security Application Note: For this section, please refer to the figure on Page 23. The Administrator can combine options on the application page to perform many useful security applications. There are two trigger sources coming from attached devices, such as for motion detection. There are also two kinds of actions responding to such events, including uploading snapshots over the Internet and driving other attached devices.

  • Page 28: Definitions In Configuration

    URL below the figure to directly enter the frame page for configuration. To set certain options through the URL, read the reference appendix for details. <url> http://<Network Camera>/setup/config.html <Network Camera> is the domain name or original IP address of the Network Camera. <url> http://<Network Camera>/setup/system.vspx <Network Camera> is the domain name or original IP address of the Network Camera.

  • Page 29: System Parameters

    “off” after the specified number of seconds. Keep current date and time: Click on this to keep the network camera’s current date and time. An internal real-time clock maintains the date and time even when the power of the system is turned off.

  • Page 30: User Group Administration

    “I/O access”: Allows the user to control the digital output (DO) and obtain the status of the digital input (DI). “Camera control”: Allows the user to aim/direct the Network Camera at different targets. “Talk”: Allows the user to talk to the server.
  • Page 31 Edit User Type the new password, change the privileges, and press to modify the account. <url> http://<Network Camera>/setup/edituser.vspx <Network Camera> is the domain name or original IP address of the Network Camera.

  • Page 32: Network Settings

    The network camera can automatically restart and operate normally after a power outage. Users can run IP Setup to check the IP address assigned to the network camera if the IP address is forgotten, or they can use the UPnP function provided by the network camera (MS Windows XP provides the UPnP function at Network Neighborhood).
  • Page 33 <url> http://<Network Camera>/setup/network.vspx <Network Camera> is the domain name or original IP address of the Network Camera. Some invalid settings may cause the system to fail to respond. Change the configuration only if necessary and consult with your network supervisor or experienced users for correct settings. If the system loses...

  • Page 34: Wireless

    “Infrastructure”: Makes the Network Camera connect to the WLAN via an Access Point. (This is the default setting.) “Ad-Hoc”: Makes the Network Camera connect directly to a host equipped with a wireless adapter in a peer-to- peer environment. “Channel”: While in infrastructure mode, the channel is selected automatically to match the channel setting for the selected Access Point.
  • Page 35 <url> http://<Network Camera>/setup/wireless.vspx <Network Camera> is the domain name or original IP address of the Network Camera.

  • Page 36: Ddns & Upnp

    Network Camera will be shown with bracketed IP address in the Network neighbors section. Ex: “Network Camera with Pan/Tilt” (xxx.xxx.xxx.96). That is, the hostname of the Network Camera is “Network Camera with Pan/Tilt”, and the IP address of the Network Camera is xxx.xxx.xxx.96 (depending on the last value of the IP address assigned to the Network Camera).

  • Page 37: Mail & Ftp

    FTP may be prohibited. By selecting passive mode, the FTP can bypass the rule and allow snapshot upload to proceed. If the passive mode is selected, the network camera can automatically make an attempt for active mode, if the external FTP server does not support passive mode.
  • Page 38 <url> http://<Network Camera>/setup/mailftp.vspx <Network Camera> is the domain name or original IP address of the Network Camera.

  • Page 39: Video Codec Parameters

    Text on video: The text will be displayed in the black bar above the video window with a timestamp. The timestamp is captured from the date and time of the network camera that is maintained by a built-in real-time clock.
  • Page 40 <url> http://<Network Camera>/setup/video.vspx <Network Camera> is the domain name or original IP address of the Network Camera.
  • Page 41 Image Settings Click on “Image Settings” and a window will pop up that allows you to tune the "Brightness", “Contrast”, “Hue” and "Saturation" for video compensation. Each field has a range of eleven levels from -5 to +5. You can press “Preview” to help fine-tune the image. When the image is at the desired quality, press “Save”...
  • Page 42 CCD Settings Click on “CCD Settings” and the CCD settings window will pop up. By default, the CCD Setting is on auto-IRIS mode. Therefore the “Auto electronic shutter” (AES) option will be fixed at 1/60 (1/50) second. When the shutter is selected as “Auto”, the IRIS of the CCD will become fixed. There are several selectable items for AES.
  • Page 43 The picture above illustrates the corresponding areas of the selection window in the video window. “Select All” will check all of the areas in the windows and “Clear All” will do the reverse. The “Save” button will confirm the selected areas for BLC.

  • Page 44: Audio

    “Improve audio quality in low bandwidth environment”: If the Network Camera works in versatile or low network bandwidth environment, the User can check this option to improve audio quality by sacrificing some real-time synchronization.

  • Page 45: Motion Detection

    Percentage: This sets the space ratio of moving objects in the monitoring window. A higher sensitivity and smaller percentage will allow easier motion detection. The following figure shows the screen when is clicked. <url> http://<Network Camera>/setup/motion.vspx <Network Camera> is the domain name or original IP address of the Network Camera.

  • Page 46: Camera Control

    1. The stop time of each preset location during the camera’s auto patrol cycle. 2. The stay time at the left-most and right-most positions when the Network Camera is going through the auto-pan cycle. “Enable IR control”: Checking this box allows the Administrator to enable the IR controller (remote control) to change the direction of the camera.
  • Page 47 Camera control area Preset function area <url> http://<Network Camera>/setup/camctrl.vspx <Network Camera> is the domain name or original IP address of the Network Camera.

  • Page 48: Application

    Reset output: Select and save this option to reset the external device at the digital output to return to the original state. Sequential operation Snapshot every _ second(s): The network camera will send snapshots at the specified intervals to the external server using the method selected below. Remember: This operation is still subject to the conditions set in the weekly schedule.
  • Page 49 <url> http://<Network Camera>/setup/app.vspx <Network Camera> is the domain name or original IP address of the Network Camera.

  • Page 50: View Log File

    Recalibrate the home position to the default center to recover the tolerance caused by some external forces. This function is the same as the “Center” button on the Remote Controller. Please note that confirmation message will appear after clicking on the “Calibrate” button. The Network Camera will simply begin calibrating immediately.

  • Page 51: Remote Controller

    Remote Controller The network camera comes with a remote controller to command its pan/tilt and other functions. The direction control area provides the same functions as you find on the camera’s homepage. The Pan/Patrol/Stop functions are also the same as on the homepage.

  • Page 52: Troubleshooting

    Status LED After powering up, the network camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal errors, the LED will blink in a pattern other than those below.

  • Page 53: Frequently Asked Questions (Faq)

    Q Why is the timestamp different from the system time of my PC or notebook? A The timestamp is based on the system time of the network camera. It is maintained by a real-time clock inside and can be automatically synchronized with the time-server if the network camera is connected to the Internet and the function is enabled.
  • Page 54 A If only “V" is shown below the image, check the sound card in your PC and make sure the selected media option in the client settings page contains audio. If "AV" is shown, check the audio source of the Network Camera to see whether you are using the internal or external microphone.

  • Page 55: Cleaning The Lens

    C. Cleaning the Lens The network camera has a high quality lens. When you need to clean the lens, please follow these instructions: 1. Prepare cotton swabs and alcohol. 2. Moisten the cotton swab with alcohol. 3. Gently clean the lens using the cotton swab.

  • Page 56: D. Pan/Tilt/Zoom Data

    D. Pan/Tilt/Zoom Data unit tilt angle: 0.918 degrees The tilt speeds of different auto pan/tile speeds. auto tilt speed 1: 1.65 degree/sec auto tilt speed 2: 6.59 degree/sec auto tilt speed 3: 8.24 degree/sec auto tilt speed 4: 10.98 degree/sec auto tilt speed 5: 16.47 degree/sec auto tilt speed 6: 32.95 degree/sec tilt speed...

  • Page 57: Url Commands For The Network Camera

    E. URL commands for the Network Camera For some customers who already have their own web sites or web control applications, the Network Camera can easily integrated through convenient URLs. This section lists the commands in URL format corresponding to the basic functions of the Network Camera.
  • Page 58 Example: Setting digital output #1 to high http://mywebserver/cgi-bin/setparam.cgi?do1=h Get Server Parameter Values Note: This request require administrator access Method: GET/POST Syntax: http://<servername>/cgi-bin/admin/getparam.cgi?[<parameter>] [&<parameter>…] Where the <parameter> should be <group>[_<name>] or <group>[.<name>] If you do not specify the any parameters, all the parameters on the server will be returned. If you specify only <group>, the parameters of related group will be returned.
  • Page 59 <group>_<name>. value to assigned <return page> return Example: Set the IP address of server to 192.168.0.123 http://myserver/cgi-bin/admin/setparam.cgi?Network_IPAddress=192.168.0.123 Available Parameters on the Server Group: System NAME VALUE hostname <text string shorter than 15 (r/w) characters> ledoff (r/w) date <yyyy/mm/dd> (r/w) <keep> <auto>...
  • Page 60 scriptversion <text string shorter than 10 characers> Group: Security NAME VALUE username_<1~10> <text string shorter than 15 (r/w) characters> userpass_<0~10> <text string shorter than 15 (r/w) characters> userattr_<1~10> [dido][|talk][|listen][|camctrl] (r/w) [|conf] usercount 1 ~ 11 Group: Network NAME VALUE resetip (r/w)(restart) ipaddress <IP address>...
  • Page 61 (r/w) ftpport1 <number less than 65535> (r/w) ftpuser1 <user account on 1 (r/w) server> ftppass1 <password for ftpuser1> (r/w) ftpfolder1 <target folder on 1 (r/w) server> ftppassmode1 (r/w) ftp2 <domain name or IP address> secondary FTP server (r/w) ftpport2 <number less than 65535> (r/w) ftpuser2 <user account on 2...
  • Page 62 preamble Long (r/w) Short encrypt (r/w) authmode Auto (r/w) Open Shared keylength (64, 128) for 802.11g (r/w) keyformat (r/w) ASCII keyselect 1 ~ 4 (r/w) key1 <text string shorter than 58 (r/w) characters> (depends on keyformat & keylength) key2 <text string shorter than 58 (r/w) characters>...
  • Page 63 (r/w) quant (r/w) bitrate 64000 (r/w) 128000 256000 384000 512000 768000 1000000 1200000 maxframe (r/w) flip (r/w) mirror (r/w) Group: Audio NAME VALUE bitrate 8000 (r/w) 24000 32000 transfermode (r/w) sendclientaudio (r/w) source (r/w) lowbandwidth (r/w) enableaec (r/w) fix quantization lowest quality of video lower quality of video normal quality of video...
  • Page 64 Group: Image NAME VALUE brightness <-5 ~ 5> (r/w) saturation <-5 ~ 5> (r/w) contrast <-5 ~ 5> (r/w) <-5 ~ 5> (r/w) mode Preview Restore Save Group: Motion NAME VALUE enabled (r/w) win<1~3>_enabled (r/w) win<1~3>_name <text string shorter than 15 (r/w) characters >...
  • Page 65 update 0, 1 Group: UPNP NAME VALUE enable 0, 1 (r/w) Group: CAMCTRL NAME VALUE panspeed -5 ~ 5 (r/w) tiltspeed -5 ~ 5 (r/w) zoomspeed -5 ~ 5 (r/w) autospeed -5 ~ 5 (r/w) dwelling 0 ~ 9999 (r/w) enableir 0, 1 (r/w)
  • Page 66 blcarea(2) 0~255 (r/w) blcarea(3) 0~255 (r/w) blcarea(4) 0~255 (r/w) blcarea(5) 0~255 (r/w) Drive the Digital Output Note: This request requires the privilege of I/O access control. Method: GET/POST Syntax: http://<servername>/cgi-bin/setdo.cgi?do1=<state>[&do2=<state>] [&do3=<state>][&do4=<state>][&return=<return page>] Where state is H, L. H means NC (normal close) connected with COMMON and L means NO (normal open) connected with COMMON.
  • Page 67 Response: HTTP/1.0 200 OK\r\n Content-Type: image/jpeg\r\n Content-Length: 7\r\n \r\n di1=H\r\n Capture Single Snapshot Note: This request require normal user privilege Method: GET/POST Syntax: http://<servername>/cgi-bin/video.jpg Server will return the most up-to-date snapshot in JPEG format. The size and quality of image will be set according to the JPEG settings on the server.
  • Page 68 talk camctrl conf return <return page> System Logs Note: This request require administrator privilege Method: GET/POST Syntax: http://<servername>/cgi-bin/admin/syslog.cgi Server will return the up-to-date system log. Return: HTTP/1.0 200 OK\r\n Content-Type: text/plain\r\n Content-Length: <syslog length>\r\n \r\n <system log information>\r\n Configuration File Note: This request requires administrator privilege Method: GET/POST Syntax:...
  • Page 69 To do auto focus To focus on farer distance To focus on nearer distance Let the Network Camera control iris size Manually control the iris for bigger size Manually control the iris for smaller size Redirect to the page <return page> after the parameter is assigned.
  • Page 70 Recall Note: This request requires camera control access privilege Method: GET Syntax: http://<servername>/cgi-bin/recall.cgi? recall=<value>[&return=<return page>] parameter value recall Text string less than 30 characters return <return page> System Information Note: This request requires normal user privilege Method: GET/POST Syntax: http://<servername>/cgi-bin/sysinfo.cgi Server will return the system information.
  • Page 71 parameter value addpos <Text string less than 30 characters> delpos <Text string less than 30 characters> return <return page> description Add one preset location to preset list. Delete preset location from preset list. Redirect to the page <return page> after the parameter is assigned.

  • Page 72: How To View Your Camera Via The Internet

    F. How to View Your Camera via the Internet The steps outlined below will help you install your camera behind a router: Camera Identification Open the camera’s web page by typing its IP address in your web browser, and click on “System”. If you intend to install multiple cameras, it is recommended that you give each camera a unique “Host name”...
  • Page 73 Internet). In some instances when installing behind a router, Port 80 may not be available; please check your network settings or with your ISP to confirm. In the “Network” section of the network camera’s homepage, the “HTTP” and “Streaming” fields allow for the opening of ports for the network camera. This will permit users’...
  • Page 74 10.1.1.128 10.1.1.129 You can open the HTTP port for each network camera, from port 81 to Port 85, as illustrated below: Internet Camera 1 – IP 10.1.1.125, second “Web Server” port 81 Internet Camera 2 – IP 10.1.1.126, second “Web Server” port 82 Internet Camera 3 –...
  • Page 75 Locate, Make a Note of Your Router’s WAN (Public) IP Address You will need to go to the router’s web page (by typing in its local IP address in the web address bar) and find the “Status” (or similar) page. On this page, you should be able to locate the router’s IP address. This IP address is the router’s public IP address and will be different from its local IP address.
  • Page 76 Use Port Mapping to Assign Virtual Server Ports Typically, there is an “Advanced Setup” (or similar) section on the router’s web page where you can find a “Virtual Server” or “Port Mapping” sub-section. To enable remote viewing over the Internet for your camera, you will need to open virtual server ports on your router.
  • Page 77 Viewing the Camera from Outside the Network Once the settings have been correctly entered and saved, authorized users can access the camera from outside the local area network as well as from within. To access the camera from outside the local area network in a remote location via the Internet, type (in sequence) the router’s public IP address, a colon, and the port number assigned to the camera, in the address bar of your web browser.

  • Page 78: Technical Specifications

    G. Technical Specifications System CPU: Trimedia PNX1300 RAM: 16MB SDRAM ROM: 4MB FLASH ROM Networking Protocol - TCP/IP, HTTP, SMTP, FTP, Telnet, NTP, DNS, uPnP, DDNS, and DHCP Physical - 10BaseT Ethernet or 100BaseT Fast Ethernet Wireless LAN - 2.4GHz 802.11g/b - 54/48/36/24/18/12/9/6/11/5.5/2/1Mbps Coverage: - 54Mbps:64m, 48Mbps:70m,...
  • Page 79 Audio - 32Kbps, 24Kbps, 8Kbps - Acoustic echo cancellation - Full duplex audio communication Microphone - Omni-directional - Frequency: 20 – 20,000Hz - S/N ratio: more than 58dB General I/O - 1 sensor input(max. 12VDC 50mA) - 1 relay output(max. 24VDC 1A, 125VAC 0.5A) LED indicator - Dual color system status indicator Dimension...

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