Installation Troubleshooting - Garmin GMR FANTOM OPEN ARRAY Series Installation Instructions Manual

Installation Troubleshooting

Symptom
The radar does not turn
on. The status LED is not
on.
The radar is not available
on the Garmin device
or on devices connected
to the Garmin Marine
Network.
The status LED is located on the product label, and can help troubleshoot installation problems.
Status LED Color and Activity Radar Status
Solid red
Flashing green
Flashing orange
Flashing red
Contacting Garmin Support
• Go to support.garmin.com
videos, and customer support.
• In the USA, call 913-397-8200 or 1-800-800-1020.
• In the UK, call 0808 238 0000.
• In Europe, call +44 (0) 870 850 1241.
© 2018 Garmin Ltd. or its subsidiaries
Garmin ® and the Garmin logo are trademarks of Garmin Ltd. or its subsidiaries, registered in the USA and other countries. GMR
trademarks of Garmin Ltd. or its subsidiaries. These trademarks may not be used without the express permission of Garmin.
© 2018 Garmin Ltd. or its subsidiaries
Possible Causes
• The power cable may not be connected correctly to the device or to the battery.
Check all connections.
• The inline fuse may have blown. Check the fuse and replace it if necessary.
• The wire gauge used to extend the power cable may be too small for the length
of the extension. Check the table provided in the Power Cable Extensions section
of these instructions to make sure the correct wire gauge is used
Extensions, page 9).
• The radar may not be powering on. Check the status LED.
• The device software may not be up-to-date. Update the software on the device or
on the Garmin Marine Network.
• The network cable may not be connected correctly to the device or to the Garmin
Marine Network. Check all connections.
• If a field-installable network connector was used, it may have been installed
improperly. Check the connector.
The radar is getting ready for use. The LED should be solid red briefly and
change to flashing green.
The radar is operating properly.
The radar software is being updated.
The radar has encountered an error. Contact Garmin product support for assis­
tance.
for help and information, such as product manuals, frequently asked questions,
(Power Cable
, Fantom , and MotionScope are
™ ™ ™
support.garmin.com