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Chapter 1 Maintenance
8.10
Problems with Optical Disk Drive and Flash FDD
[?]
Unable to access or play optical disks such as CD-ROMs
Is the CD-ROM properly set in the optical disk drive tray?
→ There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the
holder.
Is the ft control software installed?
→ The DVD drive of the server is available only when ESXi OS is installed for the first time. If you
want to use DVD with the guest OS, connect the DVD drive of the machine on which vSphere
Client is running to guest OS.
Is the DVD/CD-ROM supported by the server?
→ For a disk such as a CD with copy guard which does not conform to the CD standard, the playback
of such a disk with the optical disk drive is not guaranteed.
→ The DVD/CD-ROM for Macintosh is not supported.
[?]
Unable to eject a disk using the eject button
→ Eject the disk in the following procedure.
1. Press the POWER switch to turn off the server (POWER LED is off).
2. Use a 100 mm long metal pin that is 1.2 mm in
diameter (or uncoil a thick paper clip) and insert it
into the forced eject hole at the front of the tray.
Keep pressing slowly until the tray comes out.
3. Pull the tray out with your hands.
4. Remove the disk.
5. Push the tray back to its original position.
[?]
Fail to access (read or write) to the Flash FDD:
Is the Flash FDD write-protected?
→ Place the write-protect switch on the Flash FDD to the "Write-enabled" Position.
Is the Flash FDD formatted?
→ Use a formatted Flash FDD. Refer to the manual that comes with the OS for formatting.
Is another Flash FDD or a floppy disk drive connected to this server besides this Flash FDD?
→ One Flash FDD can only be connected to a USB connector of this server.
If another Flash FDD or a floppy disk drive connected to this server, use it after removing this.
[?]
The Flash FDD doesn't operate normally after failover.
Reconnect Flash FDD once after removing.
→ When the server process failover with the Flash FDD connected, the Flash FDD is not normally
recognized. In that case, once remove the Flash FDD, and reconnect it to this server.
78
•
Do not use anything that easily breaks such as toothpicks or plastic.
Important
•
If you still cannot eject the disk, contact the maintenance service
company.
Express5800/R320d-E4, R320d-M4 Maintenance Guide (VMware 5.5)
8. Troubleshooting
Forced eject hole
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