NEC Express5800 320Fd-MR User Manual
NEC Express5800 320Fd-MR User Manual

NEC Express5800 320Fd-MR User Manual

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N8800-128F, EXP320J
NEC Express5800/320Fd-LR
N8800-129F, EXP320K
NEC Express5800/320Fd-MR
User's Guide
2nd Edition
9-2008
856-127506-111-B

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Summary of Contents for NEC Express5800 320Fd-MR

  • Page 1 N8800-128F, EXP320J NEC Express5800/320Fd-LR N8800-129F, EXP320K NEC Express5800/320Fd-MR User's Guide 2nd Edition 9-2008 856-127506-111-B...
  • Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 3 Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them;...
  • Page 4 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein.
  • Page 5 Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions.
  • Page 6 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 7 [ ‰ Q h lè a N‹ ˜ 安全標示 請參考本用戶指南中的指示以安全使用NEC Express5800系列伺服器。 本用戶指南說明了設備何處有危險、危險類型、如何避免危險等。在設備可預計到的危險之處或其附近 貼有警告標籤。 用戶指南及警告標籤中,根據危險程度不同,使用“警告”、“注意”等詞,含義如下: 表示如不遵守該指示,可能引發人員傷亡。 WARNING 表示如不遵守該指示,可能發生燒傷等身體損傷或造成物質損失。 CAUTION 對危險的提示表示有如下三種符號,具體含義如下所述: 表示該處可能發生危險。符號為危險內容的圖案。(注意) 表示禁止行為。符號中或其附近的圖案為禁止行為內容。(禁止行為) 表示強制行為。符號中的圖案為強制必須做的行為內容。即為避免危險必需的行為。 (強 制行為) (用戶指南中範例) 注意符號 表示危險程度的用語 CAUTION 注意高溫。 本產品關閉電源後,內置硬碟等內部設備仍然處於高溫狀態。請在充分冷卻之後 進行拆裝。 禁止行為的提示符號(有可能沒 危險提示內容 有此類提示)...
  • Page 8 本書及警告標籤中使用的符號 注意 表示有觸電的危險。 表示有因高溫而負傷的危險。 表示有手指等被夾住的危險。 表示有冒煙或者著火的危險。 表示非特定的一般的提醒警告。 表示有因雷射導致失明的危險。 表示有爆炸的危險。 表示有受傷的危險。 禁止行為 表示非特定的一般禁止。 不要觸摸指定區域。有觸電或著火的危險。 不要用濕手觸摸。有觸電的危險。 遠離火源。有著火的危險。 遠離液體。如果沾到液體,有觸電或著火的危險。 請不要對本設備進行拆卸、修理、改造。有觸電和發生火災的危險。...
  • Page 9 強制行為 請將本設備的電源插頭從伺服器上拔下。有發生火災和觸電的危險。 對非特定的一般使用者的行為進行指示。請按照說明進行操作。 這是CLASS 1 LASER PRODUCT。該標籤貼於系統的內部光碟。 CLASS 1 LASER PRODUCT 注意: 本產品通過多餘的硬體模組提供硬體容錯性能。但是這並不表示能夠保證完全容錯。如,在以 下情況下可能發生宕機: – 軟體發生致命故障。 – 多餘硬體雙方均發生故障,不能運行。 – 時鐘產生器線路或內部連接背板等非多餘元件發生致命故障。 –切斷了整個系統的AC電源...
  • Page 10: Trademarks And Patents

    Trademarks and Patents NEC EXPRESSBUILDER, NEC ESMPRO and NEC DianaScope are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation.
  • Page 11 (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.
  • Page 12 (THIS PAGE IS INTENTIONALLY LEFT BLANK.)
  • Page 13: Preface

    “high performance,” “scalability,” and “general versatility” provided by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure non-stop running; operation will be moved smoothly from one module to the other, minimizing damage to it.
  • Page 14 開始 這次,請購買敝社的 Express5800/ft 服務器,實在謝謝。 Express5800/ft 服務器系列,是 Express5800 系列的「高性能」 , 「擴展性」 , 「通用性」的特長之外又加上, 考慮與耐故障性出色的「高(貴)的可靠性」 ,被開發了的「Fault Tolerant 服務器」 。在要求是把向從不給 予由於在萬一障礙的發生中根據也雙重化,把障礙地方做為瞬間割開的事業務影響繼續做動作,一邊的 組件已經一方的組件業務交待順暢地進行, 業務給予的損壞做為最小限度控制住的事可能的系統的本裝 置,高(貴)的可用性的基幹業務中也可以放心使用。再根據 Windows 操作系統的採用,能適用通用應用 軟件等,開放性也出色。 為了到最大限度拉出本裝置有的機能,很好地變成為變成使用之前正式文本為念,充分 地裝置的對待也請理解。...
  • Page 15: About This User's Guide

    This chapter describes how to make settings of built-in basic input/output system. It also describes factory-shipped parameters. Chapter 5 Installing and Using Utilities This chapter describes features and operating procedures of a standard utility “NEC EXPRESSBUILDER.” It also describes procedures to install and operate various software programs contained in its DVD.
  • Page 16: Additional Symbols

    Something you need to make sure when using the server of software TIPS: Helpful information, something useful to know About our Web Service Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Express5800 Web Site Asia Pacific: http://www.nec.co.jp/express/index.html...
  • Page 17: Accessories

    Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components.  To check NEC EXPRESSBUILDER components, see the attached list.  Be sure to fill out and mail the software registration card that is attached to your operating system.
  • Page 18 關於正式文本 正式文本,是為了確實使用本裝置的輔導。在日常使用上,不知道的發生了事和情形壞事的時候,包含 對待上的安全性請利用。使正式文本與另冊的用戶指南(安裝編輯)一起請經常放置在實體旁邊無論 什麼時候被看。 正式文本,作為所說的關於 Windows Server 2003 和 Windows NT 等的操作系統和鍵盤,鼠標的一般的輸 入輸出設備等的基本的對待有了充分的知識的用戶對象被記載。 關於正式文本的構成 正式文本與 8 個章從附錄被構成。各自的章象下面一樣的說明被記載。再者,卷末有索引。按照必要請 有效的利用。關於有關本裝置的安裝的說明請參照另冊的用戶指南(安裝編輯)。 第 1 章 為了安全確 實辦理使用上的注意本裝置必要的注意事項被記載。處理本裝置之前必定請讀。同時,關於用戶支持也 記載著。保守和各種各樣的服務,請希望支持的時候讀。 第 2 章 想預先知道的事 本裝置的各部分的名稱和那個功能,一般的操作和設備,關於零部件的處理說明著。 第 3 章 關於 Windows 的設 定和在操作 Windows 上的本裝置固有的安裝和操作說明。 第 4 章 關於系統的構成 本裝置內部被容納的基本輸入輸出系統的設定方法說明著。...
  • Page 19 – D 錄 C O Ý [ ˆ g R Ù } ² N ‰ ½ f / NEC [ ˆ P ™ h * _ gy> v „ g RÙ d Ú ž Þ v „ W 0W@ T Œ – û Š q † _ x ¼ v „ N ‰ ½...
  • Page 20 viii 關於附屬品 本產品的捆包箱子的其中, 對實體以外種種的附屬品進入著。 確認參照添加的構成品表全部齊(整)的事, 請各自檢查。萬一不足的如果有東西和損傷的東西,請與購買的銷售店聯繫。 重要: 關於附屬品 - 添加品因為做安裝的時候和選擇的增設,實體成為出現故障了的時候必要最後一幕請保管。 - 關於添加品的「EXPRESSBUILDER」光碟的構成品,請參照包裝中有的構成品表。 - 操作系統添加的軟件登記卡,請所定事項記入之後,必定投進郵筒。 - 如果軟盤被添加, 請採用軟盤的接應。 同時, 作為主人軟盤最後一幕保管添加的軟盤, 請使用備份盤。 - 添加的軟盤再光碟,有在使用方法上犯錯誤的話變更了顧客的系統環境的可能。如果關於使用有不明 的點,不做困難的操作請對購買的銷售店,或保守服務公司詢問。...
  • Page 21: Table Of Contents

    CONTENTS Preface..........................i About This User's Guide....................iii How to Use This Guide ....................iii Additional Symbols ....................iv About Our Web Service ...................iv Accessories ........................v Contents ..........................ix CHAPTER 1 PRECAUTIONS FOR USE ................1-1 Warning Labels ......................1-3 Precautions for Safety ....................1-5 General ........................1-5 Use of Power Supply and Power Cord ..............1-6 Installation, Relocation, Storage and Connection ..........1-7 Cleaning and Handling of Internal Devices ............1-9 During Operation ....................1-10...
  • Page 22 INSTALLING AND USING UTILITIES ............ 5-1 NEC EXPRESSBUILDER ..................... 5-2 Start Menu....................... 5-2 Autorun Menu......................5-4 NEC ESMPRO Agent and Manager ................5-5 Overview ......................... 5-5 Detection of Server Fault .................. 5-7 Prevention of Server Fault ................5-7 Management of Server Operation Status ............5-8 Monitoring (Management) of NEC Express5800/ft series......
  • Page 23 Device ID in Alert Report..................5-13 Supplement .......................5-14 NEC ESMPRO Manager..................5-21 Monitoring by Use of DataViewer ..............5-21 Maintenance of NEC Express5800/ft series ............5-33 Start and Stop of Components................5-35 Check and Clear of MTBF Information ............5-40 Diagnostics .......................5-43 Firmware Update....................5-46 Dump Collection ....................5-53 Refresh of View Based on State Change Alert Setting .........5-56...
  • Page 24 CPU/IO Module ......................8-6 Precautions ......................8-6 Removing CPU/IO Module ..................8-7 Installing CPU/IO Module ..................8-10 DIMM ........................... 8-12 Precautions ......................8-13 Installing DIMM..................... 8-14 Removing DIMM ....................8-17 Replacing DIMM ....................8-19 Processor (CPU) ......................8-20 Installing CPU....................... 8-21 Removing CPU .....................
  • Page 25: Chapter 1 Precautions For Use

    Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
  • Page 26 1-2 Precautions for Use 使用上的注意 本章包含著對服務器恰當安全的操作必要的信息。...
  • Page 27: Warning Labels

    Precautions for Use 1-3 WARNING LABELS Warning label is placed in the certain part of the system so that the user stays alert to possible risks. Do not remove or damage the label. If this label is missing, about to peel off, or illegible, contact your sales agent. The figures below show the location of this label on the server.
  • Page 28 1-4 Precautions for Use 關於警告標籤 隱藏實體內的危險性的零部件和那個週邊警告標籤被粘貼。這個是為了請操縱本裝置的時候, 經常在顧客裡(上)認識能考慮的危險性的東西(揭下標籤,請別弄髒)。如果這個標籤沒被粘貼, 剝落懸掛著,髒等做不能辨認的時候購買的銷售店請聯絡。 Nå N ˆ h sþ ˆ « g , 產 設備前部...
  • Page 29: Precautions For Safety

    This equipment is not intended for use and control in facilities/systems where human lives are involved or high reliability is required, including medical devices or nuclear, aerospace, transportation, and traffic control facilities. NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
  • Page 30: Use Of Power Supply And Power Cord

    1-6 PRECAUTIONS FOR SAFETY Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe.
  • Page 31: Installation, Relocation, Storage And Connection

    PRECAUTIONS FOR SAFETY 1-7 Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment. Be sure to power off the equipment and unplug its power cords from the wall outlet before installation/relocation. All voltage is removed only when the power cords are unplugged.
  • Page 32 Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use a wrong cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.
  • Page 33: Cleaning And Handling Of Internal Devices

    PRECAUTIONS FOR SAFETY 1-9 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the DVD-ROM drive.
  • Page 34: During Operation

    1-10 PRECAUTIONS FOR SAFETY CAUTION Protect the unused connectors with the protective cap. The unused power cord connectors are covered with the protective cap to prevent short circuits and electrical hazards. When removing the power cord connector from the internal devices, attach the protective cap to the connector. Failure to follow this warning may cause a fire or an electric shock.
  • Page 35: Rack-Mount Model

    PRECAUTIONS FOR SAFETY 1-11 Rack-mount Model CAUTION Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack conforming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries.
  • Page 36: For Proper Operation

    When you have just turned off the power, wait at least 30 seconds before turning it on again.  Once you have turned on the server, do not turn it off until the "NEC" logo appears on the screen. ...
  • Page 37  It is recommended to use NEC's genuine option products. Some competitors’ products are compatible with this server. However, servicing for trouble or damage resulting from such a...
  • Page 38: Disposal Of Equipment And Consumables

    1-14 PRECAUTIONS FOR SAFETY DISPOSAL OF EQUIPMENT AND CONSUMABLES  When you dispose of the main unit, hard disk drives, floppy disks, DVDs, optional boards, etc., you need to observe your local disposal rules. Dispose the attached power cable along with the equipment to avoid being used with other equipment.
  • Page 39: If System Trouble Is Suspscted

    If the period is not specified, the repair parts are kept for 5 years after discontinuance of the product. ABOUT OUR WEB SERVICE Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Express5800 Web Site Asia Pacific, at...
  • Page 40 1-16 PRECAUTIONS FOR SAFETY Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor.
  • Page 41 PRECAUTIONS FOR SAFETY 1-17 安全注意事項 本節講述安全使用本伺服器所需的注意事項。為了您正確安全地使用本伺服器,請仔細閱讀該節內容。 符號的相關說明請參考“安全標示(SAFETY INDICATIONS)”說明。 一般注意事項 WARNING 不要用於危及人命和需要高度可靠性的操作上。 本產品不要安裝在醫療設備、原子能設備、航空宇宙機器、運輸設備等會危及人 命以及需要高度可靠性的設備和機器上,也不要使用本產品來控制這些機器。如 果將本產品用於這類系統的設備及機器,造成人身事故及財產損失等後果,本公 司概不負責。 發生冒煙、異味、雜音時不要使用。 發生冒煙、異味、雜音等時,請直接關閉電源POWER,並將電源插頭從插座上拔 下。然後請與經銷商或維護服務公司聯繫。繼續使用會導致火災。 不要插入鐵絲和金屬片。 不要將金屬片和鐵絲等異物插入通氣孔或軟碟機、光碟機的縫隙。有觸電的危險。 不要在未指定的場所使用本產品。 不要在未指定的環境中安裝伺服器機架。 否則,其他系統可能會受到影響,並且機架脫落可能導致火災或者人身傷害。有 關安裝環境和防震技術的詳細事項請參閱附帶的用戶手冊或與經銷商或維護服務 公司聯繫。 CAUTION 設備內不要進水和異物。 設備內不要進入水、針、夾子等異物。有可能導致火災和觸電。一旦進入異物, 請立即關閉電源,將電源插頭從插座上拔下來。不要自行拆卸,請與經銷商或維 護服務公司聯繫。...
  • Page 42 1-18 PRECAUTIONS FOR SAFETY 使用電源及電源線注意事項 WARNING 不要用濕手拿電源插頭。 不要用濕手插拔電源插頭。有觸電的危險。 不要把地線連接到煤氣管道上。 請勿將地線連接到煤氣管道上。有導致煤氣爆炸的危險。 CAUTION 不要插入未指定的插座。 電源請使用指定電壓及電源的壁式插座。使用未指定的電源會造成火災和漏電。 請避免使用延長線安裝設備。如果連接與本產品電源規格不相符的電線,會因過 熱而導致火災。 不要在一個插座上插接多個電源線。 插座如果超過額定電流,會因過熱而導致火災的危險。 不要只插入一半。 請將電源插頭直插到底部。如果插入一半會因接觸不良而發熱,造成火災。另外, 插入部如附著灰塵、水滴等,會因發熱導致火災。 不要使用未指定的電源線。 請使用下列規格的AC電源線。 此外,操作和連接電源線時請遵循以下注意事項。  不要拖拽電源線。  不要夾電源線。  不要彎折電源線。  不要使電源線靠近化學藥品。  不要扭曲電源線。  不要踩踏電源線。  不要在電源線上載入物品。  不要捆綁電源線。  不要對電源線進行改造、加工、修復。...
  • Page 43 PRECAUTIONS FOR SAFETY 1-19 安裝,移動,保管及連接注意事項 WARNING 在安裝或移動設備之前請拔下電源插頭。 在安裝或移動設備之前要切斷設備電源,並拔下電源插頭。只有在拔下電源線後, 設備的電壓才會消除。 CAUTION 不要安裝或存放在未指定的場所。 不要將本設備放置在如下場所和本書未指定的場所,有導致火災的危險。  灰塵較多的場所  熱水器旁等濕氣較高的場所  陽光直射的場所  不平穩的場所 請小心不要夾住或碰傷手指。 將本機器安裝到機架上或者從機架上卸載的時候,請務必小心以免被滑軌劃傷手 指。 不要在腐蝕性環境中使用或存放設備。 不要在有腐蝕性氣體(如二氧化硫、氫化硫、氮、氫、氨或臭氧等)的環境中使 用或存放本產品。 不要將本產品安裝在灰塵較多或含有腐蝕性物質如氯化鈉或硫磺等的地方。 不要將本產品安裝在空氣中含有過量金屬碎末或傳導粒子的地方。 上述環境可能導致本產品腐蝕或短路,因而損壞產品,甚至引起火災。 對產品安裝或存放環境有任何疑問,請與經銷商或維修服務公司聯繫。...
  • Page 44 1-20 PRECAUTIONS FOR SAFETY CAUTION 不要在插入插頭的狀態下進行信號線的連接。 在安裝/拆除可選配件或者拆裝信號線前先將電源線從插座拔下。即使電源已切 斷,在電源線連接的狀態下,可能因接觸信號線和介面產生觸電、或因短路而引 起火災。 不要使用未指定的信號線。 使用NEC指定的信號線,並在確認連接設備和介面後進行連接。使用未指定信號 線或連接錯誤等會造成短路、導致火災。 信號線的操作和連接,須遵守以下注意事項:  不要使用任何損壞的信號線接頭。  不要踩踏信號線。  不要在信號線上載入物品。  信號線接鬆動時不要使用。  不要使用任何損壞的信號線。...
  • Page 45 PRECAUTIONS FOR SAFETY 1-21 整理及操作內部設備時的注意事項 WARNING 不要自行拆卸、修理或改造本伺服器。 除本書記載的情況外,不要進行拆卸、修理、改造。否則,不但可能導致設備不 能進行正常運行,還有發生觸電和火災的危險。 不要看光碟機內部。 光碟機使用了雷射,請不要在電源打開的狀態下觀看內部或插入鏡子等。雷射射 射入眼睛有導致失明的危險(雷射肉眼看不見)。 不要擅自拆除鋰電池。 本產品內部安裝有鋰電池。請不要拆下電池。鋰電池靠近火或浸水均有可能發生 爆炸。 由於電池使用期限而導致設備不能正常運行時,不要自行拆卸、更換、充電等, 請與經銷商或維護服務公司聯繫。 清潔伺服器前請拔下電源插座。 整理或拆裝本設備內部的選購配置時,要切斷設備電源,並拔下電源插頭。即使 已關閉電源,但連接著電源線,接觸到任何內部設備也有觸電的危險。 另外,請經常拔下電源插頭,用乾布擦拭灰塵和附著物。有灰塵或水滴等附著時 會發熱,有導致火災的危險。 CAUTION 注意高溫 本產品關閉電源後,內置硬碟等內部設備仍然處於高溫狀態。請在充分冷卻之後 進行拆裝。 確認安裝完畢。 電源線和信號線、配件板要確實安裝妥當。 安裝不牢有可能引起接觸不良,可能造成冒煙和著火。...
  • Page 46 1-22 PRECAUTIONS FOR SAFETY CAUTION 請用保護蓋保護好未使用的介面。 請用保護蓋保護好未使用的電源線介面以防止短路或觸電。從內部設備上拔下電 源插頭時,用保護蓋蓋好介面,否則有導致火災或觸電的危險。 操作注意事項 CAUTION 不要在設備運行時拔出設備。 不要拔出或拆除運行中的設備。有導致系統故障和損壞的危險。 不要在打雷時觸摸機器。 打雷時請拔下電源插頭。如來不及拔下電源插頭,請不要觸摸設備及線纜等,防 止發生火災或觸電。 不要讓寵物靠近。 寵物的排泄物和毛髮進入設備可能導致火災和觸電。 設備上不要放置物品。 物品倒下可能引起傷亡,破壞硬體或導致火災。 不要將光碟機托盤拉出放置。 防止托盤中進入灰塵引起運轉錯誤。同時防止因碰撞等造成托盤損傷。...
  • Page 47 PRECAUTIONS FOR SAFETY 1-23 機架式伺服器的注意事項 CAUTION 不要將設備安裝在未指定的機架上。 請將設備安裝在符合EIA標準的19英寸機架上。一定要將設備安裝在指定的機架上 才能使用。否則設備可能無法正常使用,並有可能損壞機器零部件或導致人身傷 害。關於合適的機架,請與您的經銷商聯繫。 請不要自行安裝本設備。 為了避免人身傷害,請不要自行將本機器安裝到機架上。應該由受過專業訓練的 維護人員來安裝。 <僅供維護人員閱讀> 安裝機器時不能將機器的所有重量由一個地方來承載。 為了分散重量,應該加裝固定器或者同時安裝兩個或更多的機架,否則機架可能 會傾倒導致人身傷害。 不要擅自組裝零部件。 將前門和托架安裝到機架上至少需要兩人共同完成,否則可能會因為零部件跌落 而導致損壞或者人身傷害。 不要從不牢固的機架中抽出設備。 在抽出設備之前請確認機架已經被穩固器或者通過抗震技術固定。 不要從機架抽出兩個或者兩個以上的設備。 同時抽出兩個或者兩個以上的設備可能導致機架傾倒。一次只能抽出一個設備。 不要裝配過多電線。 為了避免火災和設備損壞,請務必確保不要超過線路的額定負載。有關電力設備 的安裝和電線的更多資訊請聯繫電工或者當地的電力公司。...
  • Page 48 在下列情況下進行操作時,請檢查並調整系統時鐘: 對本設備進行運輸後 對本設備進行一段時間的儲存後 當設備在超出正常環境條件下(溫度 10~35°C, 濕度:20~80%)停止時。 請每月檢查一次系統時鐘。如果系統對時間要求很高的精確度且安裝有時間伺服器 (NTP) 的話, 建議您用時間伺服器來作業系統時鐘。如果即使進行了時鐘調整,但是隨著時間的流逝系統時鐘 仍然顯著偏離正常水平的話,請向經銷商或維護服務公司諮詢。 如果要保存該設備,請將設備保存在以下環境溫度下(溫度: -10 to 55°C,濕度: 20 to 80%,無結露)。   在將 NEC Express5800/ft 系列、內部可選設備或備份媒體設備(盒式磁帶)突然從溫度很低的地方轉移 到溫暖的地方時,會發生結露現象。如果在這種狀態下使用的話,會引起故障或系統崩潰。為了 保證重要資料以及資產不至於受到損壞,請先等候充分時間後,再使用伺服器或其中的元件。 參考:冬季避免結露問題的有效時間長度(當室內與室外溫度差超過 10°C 時) 磁片設備:約 2-3 小時 磁帶媒體:約 1 天  請確認可選設備能安裝或連接在本設備上,否則即便安裝或連接上,不僅設備不能正常運行,還可 能導致設備本身故障。  請確認可選設備與系統可以相容。如果使用了不可相容的可選設備,可能導致設備故障。...
  • Page 49 PRECAUTIONS FOR SAFETY 1-25 設備及消耗品的廢棄  伺服器主機及硬碟驅動器、軟碟、光碟及可選配件板卡等的廢棄方式,請遵守各地方廢棄規定。請 將設備附帶的電源線纜一併廢棄以免用於其他設備。 詳情請諮詢各地方機構。 重要: 伺服器主板電池的廢棄(以及更換)請向經銷商或維護服務公司諮詢。 為防止設備的硬碟、備份光碟、軟碟及其他可寫媒體(CD-R/CD-RW 等)中存儲的資料,可 能被第三者複製或恢復後,被挪作他用,請客戶負責切實刪除這些資料。在廢棄設備時應充 分考慮保護個人隱私及企業的機密資訊。  伺服器的某些部件到使用期限必須更換(風扇、內置電池、內置光碟機、軟盤機、滑鼠等) 。為使 設備穩定運行,建議定期更換這些部件。使用期限及更換相關事宜請與經銷商或維護服務公司聯繫。 WARNING 不要擅自拆開鋰電池。 本設備內裝有鋰電池。請不要拆下電池,防止鋰電池近火、浸水發生爆炸。 用不同型號的電池更換有可能引起爆炸。請根據本書說明來處理舊電池。 電池用完,設備無法正常工作時,不要自行拆卸、更換、充電等,請與維護服務公 司聯繫。...
  • Page 50 1-26 PRECAUTIONS FOR SAFETY 懷疑系統出現故障時 當伺服器不能正常運行時,請在送修之前,先對照下述內容,找出問題所在並進行相應處理: 請檢查電源線和連接線纜連接是否正確。 請參照第七章的“錯誤消息”檢查是否出現相應症狀。如果有,請按提示採取相應的措施。 請確認運行 NEC Express5800/ft 系列伺服器所需的軟體程式是否都已經正確安裝。 請使用市場上銷售的抗病毒程式對伺服器進行檢查。 如果進行了相應的處理之後仍然不能正常運行,請停止使用本伺服器並與經銷商或維護服務公司聯繫。 在這種情況下請檢查伺服器的指示燈顯示並記錄顯示器顯示的資訊,這些提示有助於機器的維護。 部件維修 部件保修期在各個國家不同,請諮詢NEC銷售代表。 如果沒有指定時期,部件維修將在停產後被保留5年。 網路服務 有關NEC Express5800/ft系列以及相關修正模組的資訊,可以參考NEC Express5800 亞太地區網 站: http://www.nec.co.jp/express/index.html...
  • Page 51 PRECAUTIONS FOR SAFETY 1-27 保護健康的建議 長時間連續使用電腦,有時身體各部位會出現異常反應。使用電腦時,請注意 以下幾點,不要給身體造成負擔。 保持良好的坐姿 使用電腦時的基本姿勢是伸直腰背坐在椅子上,將鍵盤放置在與兩手和地板基 本平行的高度,電腦螢幕比視線水平高度略低為宜。如果採用該基本姿勢,身 體的任何部位都不用施加多餘的力,這是最能夠減小肌肉緊張的姿勢。 不好的作業姿勢:如果彎腰曲背,臉離顯示器很近,這種狀態下工作會造成疲 勞和視力下降。 調整顯示器的角度 顯示器角度大多可上下、左右調節。為防止耀眼強光射入畫面、保持顯示內容 清晰,調節顯示器的角度必常重要。如果不調節角度,在不易觀看的角度下工 作,則無法保持良好坐姿,很容易疲勞。因此,使用前,為便於觀看,請調整 好顯示器的角度。 調整畫面亮度和對比度 顯示器具有調節亮度、對比度的功能。根據年齡和個人的差異、周圍的亮度不 同,畫面的最佳亮度、對比度也有所不同,因此請根據具體情況將畫面調節到 易於觀看的狀態。畫面過亮、過暗都會對眼睛產生不良影響。 調整鍵盤角度 有些鍵盤可以調節角度。調節鍵盤角度以便更易於輸入,對於減輕肩、腕和手 指的負擔非常有效。 清潔機器 保持機器的整潔不論從美觀的角度,還是從功能和安全角度來看都是非常重要 的。特別是顯示器的畫面上如果有灰塵等髒物,顯示內容就會看不清楚,所以 定期清潔是很必要的。 疲勞時請注意放鬆 建議您疲勞時停下雙手休息一下,做做輕體操,轉換一下心情。...
  • Page 52 1-28 PRECAUTIONS FOR SAFETY ÿ This page is intentionally left blank.ÿ...
  • Page 53 Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
  • Page 54 2-2 General Description STANDARD FEATURES The NEC Express5800/ft series is the server that has hardware for two servers. High performance   Quad-Core Intel Xeon Processor 2.00GHz/3.00GHz  High-speed Ethernet interface (1000Mbps/100Mbps/10Mbps supported) Expandability  Three slots - Low Profile (PCI-X bus, 133MHz) x 1 ...
  • Page 55: Chapter 2 General Description

    NEC Express5800/ft series detects status changes, errors and other events and notifies the Windows Event Log of these events. If you use an alarm notification tool, you can configure NEC Express5800/ft series to notify you when certain events occur.
  • Page 56 NEC Express5800/ft series automatically maintains data as the current data.  Automatic detection and notification of faults NEC Express5800/ft series detects and sorts out all events such as general status changes and faults, and notifies Windows Event Log of these events. ...
  • Page 57 NEC Express5800/ft series. We recommend you to use Express Report Service for prompt action upon failure. For details, contact your sales agent.  Online repairing You can repair or replace a failed module even if NEC Express5800/ft series is operating online.  ESX Server and media Although ESX Server media used on NEC Express5800/ft series are specifically processed for it, the standard operating methods of ESX Server are same as general.
  • Page 58: Names And Functions Of Components

    2-6 General Description NAMES AND FUNCTIONS OF COMPONENTS Appearance Names and functions of components are shown below: (1) LEDs For more information see the description on the front view (page 2-7) and rear view (page 2-9). (2) Front bezel The cover to protect devices in the front.
  • Page 59: Front View

    General Description 2-7 Front View With the front bezel removed (1) CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit. (2) POWER switch This switch is used to power on/off the server. The in-built LED illuminates for the primary CPU/IO module, showing that it is primary.
  • Page 60 2-8 General Description (8) CPU/IO module 1 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit. (9)-1 CPU/IO module status LED 1 (amber) This LED indicates the status of the CPU/IO module. When the module is successfully running, the LED is powered off.
  • Page 61: Rear View

    General Description 2-9 Rear View...
  • Page 62 2-10 General Description (1) CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, and cooling fan unit. (2)-1, 2 PCI slots 1, 2, 3 (2)-1: A Low Profile type PCI board is mounted on this slot (64 bit 133MHz 3.3V PCI). (2)-2: This is not used with this server model.
  • Page 63 General Description 2-11 (11)-2 CPU/IO module status LED 2 (green) This LED indicates the status of the CPU/IO module. When both modules are operating, the LED illuminates in green. When one module is operating, the LED blinks in green or is powered off. (12) CPU/IO module POWER LED (green) This LED illuminates in green when the system is powered on.
  • Page 64: Optical Disk Drive

    2-12 General Description Optical disk drive Status LED The LED that illuminates while accessing the loaded DVD/CD-ROM Tray eject button The button to eject the tray. Manual release hole When the eject button does not work, insert a metal pin into this hole to forcefully eject the tray.
  • Page 65: Cpu/Io Module

    General Description 2-13 CPU/IO Module CPU/IO module...
  • Page 66: Mother Board

    2-14 General Description Mother Board CPU/IO module mother board (1) Lithium battery (2) DIMM slot ((2)-1 from the bottom) (2)-1 DIMM CH0 Slot 0 (2)-2 DIMM CH0 Slot 1 (2)-3 DIMM CH0 Slot 2 (2)-4 DIMM CH1 Slot 0 (2)-5 DIMM CH1 Slot 1 (2)-6 DIMM CH1 Slot 2 (3) Processor 0 socket (CPU0) (4) Processor 1 socket (CPU1)
  • Page 67: Leds

    General Description 2-15 LEDs POWER LED The POWER switch of the CPU/IO module has an in-built LED. If the AC power is supplied, the LED of the primary POWER switch illuminates (only the primary POWER switch functions). Also, the CPU/IO module has the POWER LED to show the status of the module power status. POWER LED LED indication Description...
  • Page 68: Pci Slot Status Led 1, 2

    2-16 General Description PCI Slot status LED 1, 2 There are two kinds of LEDs that indicate the PCI slot status on the back of the CPU/IO module. The PCI slot status is indicated by the display combination of the two LEDs. Status Status LED2 Description...
  • Page 69: Access Led On The Optical Disk Drive

    General Description 2-17 Access LED on the Optical Disk Drive This LED illuminates when the installed DVD or CD-ROM is being accessed. LAN Connector LED  LINK/ACT LED The LINK/ACT LED shows the status of a standard network port. It is green if power is supplied to the main unit and hub, and they are connected correctly (“LINK”).
  • Page 70: Expressscope

    2-18 General Description EXPRESSSCOPE Corresponding EXPRESSSCOPE LEDs (amber) illuminate when modules have failures. The LEDs on the upper line correspond to the upper names, and the LEDs on the lower line correspond to the lower names. CPU (CPU module error LED) Amber LED illuminates when failure occurs on CPU of CPU/IO module.
  • Page 71 General Description 2-19 FAN0 (Fan 0 error LED) Amber LED illuminates when failure occurs on the cooling fan for CPU0 of CPU/IO module. FAN1 (Fan 1 error LED) Amber LED illuminates when failure occurs on the cooling fan for CPU1 of CPU/IO module. FAN2 (Fan 2 error LED) Amber LED illuminates when failure occurs on the disk cooling fan of CPU/IO module.
  • Page 72: Basic Operation

    2-20 General Description BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series. Installing/removing the front bezel When you power on/off the server or remove/install CPU/IO module, remove the front bezel. IMPORTANT: The front bezel can only be removed by unlocking the lock with the security key attached.
  • Page 73: Power On

    General Description 2-21 Power ON To power on NEC Express5800/ft series, press the POWER switch (the one whose in-built LED is illuminating). Follow the steps below to turn on the power. Power on the display unit and other peripheral devices connected to the server.
  • Page 74: Power Off

    2-22 General Description Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. Perform a normal shutdown from Windows Server 2003.
  • Page 75: Flow Of Post

    General Description 2-23 Flow of POST This section walks you through how POST is performed. When you power on the system, one selected CPU/IO module will start up. POST will be performed on this selected CPU/IO module. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted.
  • Page 76: Behavior At Occurrence Of Error

    2-24 General Description have set a password in the BIOS setup utility “SETUP.” You can enter a password up to three times. If you enter an incorrect password three times, the startup will be unsuccessful. In this case, turn off the power and then turn it on again after waiting 30 seconds to boot the server.
  • Page 77 General Description 2-25 However, those are not for duplication, which requires attention upon operation.  VGA (display)  USB device (keyboard, mouse, floppy disk drive) Also, only the optical disk drive on primary CPU/IO module can be used. Notes on VGA (display) VGA is connected to the primary CPU/IO module by the hardware switch upon starting.
  • Page 78: Floppy Disk Drive (Option)

    To format a floppy disk, see your OS manual.  If you power on or restart NEC Express5800/ft series with a floppy disk left in the drive, the server will access the floppy disk to start the system. Unless a system exits on the FD, the server will be unable to start.
  • Page 79: Use Of Floppy Disk

    Data loss could also be caused by faulty operation and computer trouble. To avoid such possible data loss, it is recommended that you back up important data regularly. (Be sure to make back-up copies of the floppy disks that are included with NEC Express5800/ft series.)
  • Page 80: Optical Disk Drive

    2-28 General Description Optical Disk drive NEC Express5800/ft series has an optical disk drive on the front panel. It is a device used to read data from an optical disk (compact disc read-only memory). Compared to a floppy disk, an optical disk allows for larger volume and fast data readout.
  • Page 81: When You Cannot Eject A Dvd/Cd-Rom

    General Description 2-29 To remove the optical disk, press the tray-eject button as you did in setting the optical disk. When the access LED illuminates in green, it indicates the optical disk is being accessed. Make sure the access LED is not illuminating in green before you press the tray-eject button.
  • Page 82: Handling Optical Disks

    2-30 General Description Handling Optical Disks Observe the following when you use an optical disk on NEC Express5800/ft series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that  you can use a CD player to play it with this server.
  • Page 83: Chapter 3 Esx Server Operation And Configuration

    Chapter 3 ESX Server Operation and Configuration This chapter describes setup and operation specific to NEC Express5800/ft series on ESX Server. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred to as CPU module and IO function part PCI module.
  • Page 84: Dual Lan Configuration

    If an uplink adapter fails, it switches to another adapter to continue the operation. Operable Network Configuration For NEC Express5800/ft series, network interface names are based on the naming convention as described in the table below. Network duplication is achieved by pairing network interfaces of PCI slots in CPU/IO module 0 and network interfaces in the same PCI slots in CPU/IO module 1 (i.e.
  • Page 85: Check The Duplicating Operation Of Modules

    ESX Server Operation and Configuration 3-3 CHECK THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after system installation or reinstallation. CPU/IO module has a processor function part and IO function part. Each part is monitored and managed by the module.
  • Page 86 3-4 ESX Server Operation and Configuration Stop the operation of a PCI module using the ft server utility. Move to the directory where the ft server utility of NEC ESMPRO Agent is installed. # cd /opt/nec/esmpro_sa/bin/ Start the ft server utility.
  • Page 87 ESX Server Operation and Configuration 3-5 When you stop the PCI module and a failover occurs, the following event or change will occur: The screen of the server turns black and nothing is displayed thereafter (this is not a failure). The DVD-ROM drive becomes unable to use (this is not a failure).
  • Page 88: Evaluate Start And Stop Of Cpu Modules

    Green Green Use the ft server utility to stop the operation of the CPU module to be removed. Move to the directory where the ft utility of NEC ESMPRO Agent is installed. # cd /opt/nec/esmpro_sa/bin/ Start the ft server utility.
  • Page 89 ESX Server Operation and Configuration 3-7 Select [ftServer] - [CPU Module] - [(primary)CPU Module(*)]. The screen of the CPU Module(to be removed) will appear. Select [CPU Module Start/Stop] - [Stop] to the stop of the CPU Module. *As for the CPU module to be stopped, select [CPU Module(ID:0)] to stop CPU module 0, select [CPU Module(ID:1)] to stop CPU module 1.
  • Page 90 3-8 ESX Server Operation and Configuration [Indications of status LEDs during diagnosis] CPU module 0 CPU module 1 (Started) (Operating) CPU/IO module status LED1 CPU/IO module status LED2 Green blinking [Indications of status LEDs after completion of duplication] CPU module 0 CPU module 1 (Operating) (Operating)
  • Page 91: Chapter 4 System Configuration

    Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the NEC Express5800/ft series for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
  • Page 92: System Bios -Setup

    4-2 System Configuration SYSTEM BIOS – SETUP – The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. IMPORTANT:  Change the setting of the SETUP if needed referring to this chapter since the status of SETUP by factory default is not most typical and appropriate for the server.
  • Page 93: Starting Setup Utility

    System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration.
  • Page 94: Description Of On-Screen Items And Key Usage

    4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Online help window Shows the current menu. Options to be ft Ser ver Set up configured M ai n...
  • Page 95 System Configuration 4-5 Shows the following: If you select “Yes” and then press the Enter key, all items in the setup are set to default values. If you select “No” and then press Enter either the key, the status before pressing the key is restored.
  • Page 96: Configuration Examples

    4-6 System Configuration Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. To link power supply with the UPS  To power on the server when power is supplied from the UPS Select [Server] - [AC-LINK] - [Power On].
  • Page 97 Select [Boot] and specify the boot order. To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC logo is on the screen to display POST check results. To control from the HW console ...
  • Page 98: Menu And Parameter Descriptions

    4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus:  Main  Advanced  Security  Server  Boot  Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu.
  • Page 99 System Configuration 4-9 Available options in the Main and descriptions are listed below. Option Parameter Description System Time HH:MM:SS Specify the system time. System Date MM/DD/YYYY Specify the system date. CPU Speed XXXX MHz Displays the processor clock frequency. Physical CPUs Displays the number of processor installed.
  • Page 100: Advanced

    Parameter Description Boot-time [Disabled] Specify whether to display the Power On Self-Test (POST) screen at start-up. If “Disabled” is selected, the NEC logo Diagnostic Screen Enabled appears while POST is in progress. (To display POST check results, press Esc.) ]: factory default...
  • Page 101: Advanced Processor Configuration

    System Configuration 4-11 Advanced Processor Configuration When you select “Advanced Processor Configuration” in the Advanced menu, the following screen appears. ft Ser ver Set up M ai n A dvanced Secur i t y Ser ver B oot Exi t It em Speci f i c H el p Ad vanced Pr ocessor C onf i gur at i on Ex ecut e D i sabl e B i t :...
  • Page 102 4-12 System Configuration I/O Device Configuration When you select “I/O Device Configuration” in the Advanced menu, the following screen appears. If you select a menu with the “►” mark and press Enter, its submenu appears. ft Ser ver Set up M ai n Advanced Secur i t y...
  • Page 103 System Configuration 4-13 Keyboard Features Display only. NumLock Specify whether or not to enable NumLock at AUTO system startup. [Off] ]: factory default...
  • Page 104 4-14 System Configuration Option ROM Configuration When you select “Option ROM Configuration” in the Advanced menu, the following screen appears. ft Ser ver Set up M ai n Advanced Secur i t y Ser ver Boot Exi t Op t i on R O M C onf i gur at i on It em Speci f i c H el p Em bedded SA S O pt i on R O M : Enabl...
  • Page 105 System Configuration 4-15 Option Parameter Description If “Enabled” is selected, the extended ROM of Embedded PXE#1 Option ROM [Enabled] Disabled LAN #1 embedded in the motherboard is initialized. If “Enabled” is selected, the extended ROM of Embedded PXE#2 Option ROM [Enabled] Disabled LAN #2 embedded in the motherboard is...
  • Page 106: Advanced Chipset Control

    4-16 System Configuration Advanced Chipset Control When you select “Advanced Chipset Control” in the Advanced menu, the following screen appears. ft S er ver S et up M ai n A dvanced S ecur i t y S er ver B oot E xi t Ad vanced P r ocessor C onf i gur ati on...
  • Page 107: Security

    System Configuration 4-17 Security Move the cursor onto “Security” to display the Security menu. ft Ser ver Set up M ai n A dvanced Secur i t y Ser ver B oot Exi t It em Speci f i c H el p Super vi sor Passw or d I s: U nset Us er Passw or d I s:...
  • Page 108 4-18 System Configuration Select “Set Supervisor Password” or “Set User Password” and press Enter to display the following pop-up screen. The screen below shows when “Set Supervisor Password” is selected. Set a password on this pop-up screen. Enter a password of up to seven alphanumeric characters and symbols from the keyboard.
  • Page 109 System Configuration 4-19 Option Parameter Description Password on [Disabled] Specify whether to request a password entry at boot boot-up. User password setup is required Enabled beforehand. ]: factory default IMPORTANT: If you have logged in SETUP by using the Supervisor Password, you can check and change all settings.
  • Page 110: Server

    4-20 System Configuration Server Move the cursor onto [Server] to display the Server menu. The following describes options you can configure in the Server menu and their functions. Select an option with the “►” mark and press Enter to display its submenu. ft Ser ver Set up M ai n A dvanced...
  • Page 111: System Management

    System Configuration 4-21 The table below lists how selections for “AC-LINK” determine the power status of the server when the power supply to the server restarts. Parameter State before powered off Stay Off Last State Power On In service Out of service (DC power: Off) Forced shutdown * Pressing the POWER switch for over four seconds shuts down the power to the server.
  • Page 112 4-22 System Configuration Option Parameter Description  Chassis Serial Number Displays the chassis information.  BMC Device ID Displays the BMC information.  BMC Device Revision Displays the BMC information.  BMC Firmware Revision Displays the BMC information.  SDR Revision Displays the revision of SDR (sensor device information).
  • Page 113: Console Redirection

    System Configuration 4-23 Console Redirection Select “Console Redirection” on the Server menu and press Enter to display the following screen. ft Ser ver Set up M ai n A dvanced Secur i t y Ser ver B oot Exi t Co nsol e R edi r ect i on It em Speci f i c H el p Co m Por t A ddr ess...
  • Page 114: Event Log Configuration

    4-24 System Configuration Event Log Configuration Select “Event log Configuration” on the Server menu and press Enter to display the following screen. ft Ser ver Set up M ai n A dvanced Secur i t y Ser ver B oot Exi t Ev ent Log C onf i gur at i on It em Speci f i c H el p...
  • Page 115: Monitoring Configuration

    Select whether or not to enable the function to monitor [Enabled] OS boot-up. If you are starting up from an OS with no NEC ESMPRO Agent installed, disable this option. If you use Disaster Recovery Option for ARCServe, select [Disabled].
  • Page 116 4-26 System Configuration Option Parameter Description POST Pause Monitoring 60-[180]-1200 Set the time for POST monitoring during boot pause. Time-out (unit: second) ]: factory default...
  • Page 117: Boot

    You can change the boot device order using  or  and + or –. Move the cursor to select the device by  or , and then change the priority using + or –. IMPORTANT: Move to set “CD-ROM Drive” above “Hard Drive” when you boot the NEC EXPRESSBUILDER.
  • Page 118: Exit

    4-28 System Configuration Exit Move the cursor onto “Exit” to display the Exit menu. ft Ser ver Set up M ai n A dvanced Secur i t y Ser ver B oot Exi t It em Speci f i c H el p Ex i t Savi ng C hanges Ex i t D i scar di ng C hanges Ex i t Syst em Set up and...
  • Page 119 System Configuration 4-29 The following describes each option on the Exit menu: Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. Select “Exit Saving Changes” to display the screen below. Select “Yes” to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility.
  • Page 120 4-30 System Configuration Exit Discarding Changes Select this option to exit the SETUP utility without saving the current configuration data into the CMOS (non-volatile memory). If you select “Yes” here, the “SETUP Warning” dialogue box appears. If you select “No” in the “SETUP Warning” dialogue box, you can exit SETUP without saving the changes you have made.
  • Page 121 System Configuration 4-31 Load Setup Defaults Select this option if you want to reset all values in SETUP to default (factory-set values). When you select Load Setup Defaults, the dialogue box as shown below appears. If you select “Yes” in the dialogue box, default values are restored. If you select “No”, you will see the Exit menu screen.
  • Page 122 4-32 System Configuration Discard Changes Select this option if you want to restore previous values before saving values in CMOS. When you select “Discard Changes”, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are discarded and previous settings are restored.
  • Page 123 System Configuration 4-33 Save Changes Select this option if you want to save changes you have made in CMOS (non-volatile memory) without exiting SETUP. When you select the Save Changes, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are saved in CMOS (non-volatile memory).
  • Page 124: Emulex Bios

    4-34 System Configuration Emulex BIOS Emulex BIOS Configuration utility makes settings of the standard implemented Fibre Channel controller. You can start it up by simple key operation during POST execution without using any special startup disk. IMPORTANT:  When setting up the system or replacing Fibre channel controller, configure the setting referring to Chapter 4 of User’s Guide (Setup).
  • Page 125: Forced Shutdown And Clear

    System Configuration 4-35 FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work.
  • Page 126: Clear Cmos/Password

    4-36 System Configuration CLEAR CMOS/PASSWORD With the pre-installed SETUP utility, you can set desired passwords to protect data stored on the server from unauthorized user access. If you forget the password, you can clear them by following the procedure described in this section. You can also use the same procedure to clear the CMOS data in the server.
  • Page 127: How To Clear Cmos

    How to Clear CMOS Power off the NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-7). Make setting of jumper switch for clearing CMOS of CPU/IO module 0.
  • Page 128 4-38 System Configuration By referring to “Removing CPU/IO Module” on page 8-7, remove the CPU/IO module 0 from the server. Restore the previous CMOS clear jumper switch settings. Remove the jumper pins (J20) 9-10 of the CPU/IO module 0 and install them on the jumper pins (J57) 2-3. By referring to “Installing CPU/IO Module”...
  • Page 129: How To Clear Passwords

    HOW TO CLEAR PASSWORDS Power off NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-7). Make setting of jumper switch for clearing the password of CPU/IO module 0.
  • Page 130: How To Clear The Bmc Configuration

    HOW TO CLEAR THE BMC CONFIGURATION Power off NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-7). Make setting of jumper switch for clearing the BMC configuration of module 0.
  • Page 131: Chapter 5 Installing And Using Utilities

    Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred...
  • Page 132: Nec Expressbuilder

    The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation.
  • Page 133 Installing and Using Utilities 5-3 Tool menu If you select this item after choosing the display language, the Tool menu appears. You can use the below functions for maintenance. Maintenance Utility Starts up the Offline Maintenance Utility. BIOS/FW Updating Updates the system BIOS. ROM-DOS Startup FD Creates Startup FD is used for starting the ROM-DOS system.
  • Page 134: Autorun Menu

    5-4 Installing and Using Utilities Autorun Menu The Master Control Menu automatically appears when the “NEC EXPRESSBUILDER” DVD is loaded on a computer running Windows (Windows XP, Vista or Windows Server 2003 or later). IMPORTANT: This is not used on this server.
  • Page 135: Nec Esmpro Agent And Manager

    “NEC ESMPRO Agent” is stored in “NEC ESMPRO Agent for VMware Infrastructure 3” CD-ROM. This section describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations. These applications are necessary for continuous operation of NEC Express5800/ft series.
  • Page 136: Detection Of Server Fault

    5-6 Installing and Using Utilities  Effects of using NEC ESMPRO Manager and NEC ESMPRO Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. – Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems.
  • Page 137 Installing and Using Utilities 5-7 Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real-time.  Early detection of error If a fault occurs, NEC ESMPRO Agent detects the fault and reports the occurrence of the fault to NEC ESMPRO Manager (alert report).
  • Page 138 5-8 Installing and Using Utilities Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in the server. You can view the information managed and monitored by NEC ESMPRO Agent on the DataViewer of NEC ESMPRO Manager.
  • Page 139: Monitoring (Management) Of Nec Express5800/Ft Series

    Installing and Using Utilities 5-9 Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions.
  • Page 140 5-10 Installing and Using Utilities The report of a fault occurrence in the NEC Express5800/ft series (alert) is immediately sent to the NEC ESMPRO Manager. When the NEC ESMPRO Manager receives the alert, a popup message appears. The alert contains the detailed information of the fault and the proper countermeasures. You can...
  • Page 141: Collective Management Of Distributed Servers

    Installing and Using Utilities 5-11 Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management.
  • Page 142 5-12 Installing and Using Utilities  DataViewer The DataViewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion.  AlertViewer The AlertViewer manages fault reports sent from servers together.
  • Page 143: Nec Esmpro Agent

    Installing and Using Utilities 5-13 NEC ESMPRO Agent NEC ESMPRO Agent is a utility which acts as an agent (proxy) between NEC Express5800/ft series and NEC ESMPRO Manager (management PC). For details on the operating environment, the setting required before the setup, and the installation procedure, see the separate volume “User’s Guide (Setup).”...
  • Page 144: Supplement

    NEC ESMPRO Agent uses the library which ft Server Control Software installs. By the restrictions of the library, it use cron and have to restart the NEC ESMPRO Agent-related service every day. When you performed the life and death monitor of the server, there is the case that a report of "No response from the server"...
  • Page 145 Each Sensor Monitoring Setting Dataviewer can show information on temperature, fan and voltage sensor, but it cannot change monitoring status itself or the threshhold level. The threshhold level is appropriately set for NEC ESMPRO Agent. Update Interval Setting of DataViewer Update interval setting of DataViewer must be 60 seconds as the default setting or more.
  • Page 146 Run the following command and reboot NEC ESMPRO Agent, and reconfigure the tree on dataviewer. # /opt/nec/esmpro_sa/bin/ESMRestart...
  • Page 147 [ESMPRO] tree in the DataViewer is set to enable and cannot be changed to disable by default. Change of SNMP Community If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed, is changed from the default “public” to a community name, change the community settings of the NEC ESMPRO Agent, too.
  • Page 148 If the server status monitoring by NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of snmpd Service increases temporarily.
  • Page 149 At the time when a temperature or voltage error occurs on CPU/PCI module, necessary actions will differ depending on their status as shown below. You can check the status of each module from the data viewer of NEC ESMPRO Manager or ftServer Utility. Status...
  • Page 150 Ethernet Adapters You Do Not Use When the Ethernet adapter is unused (i.e. cables are not connected to its port), NEC ESMPRO Agent determines that the port is faulty (does not have any media), and the status color of [ft] – [PCI module] –...
  • Page 151: Nec Esmpro Manager

    To monitor the state of the NEC Express5800/ft series on a management computer with installation of NEC ESMPRO Manager, the DataViewer is used. If you click each of the modules and items to be checked sequentially on the tree view in the Windows Explorer format, the DataViewer indicates their states on the right side of the screen.
  • Page 152 Allows the configuration and other information on the CPU modules to be viewed.  Maintenance Allows the start/stop, MTBF information clear, dump acquisition, and diagnosis of the CPU modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules.
  • Page 153 Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See “Maintenance of NEC Express5800/ft series” described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO] tree[Hardware]...
  • Page 154 5-24 Installing and Using Utilities  DIMM Allows the information of DIMM on the CPU modules to be viewed.
  • Page 155 Installing and Using Utilities 5-25 Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target PCI module from [PCI Module] in the [ft] tree.
  • Page 156 5-26 Installing and Using Utilities  Maintenance Allows the start/stop, MTBF information clear, and diagnosis of the PCI modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules.  Update Allows the device identification information of the PCI modules to be viewed.
  • Page 157 Installing and Using Utilities 5-27 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module][PCI module (containing PCI slot to be seen)][PCI slot] of the [ft] tree.
  • Page 158 5-28 Installing and Using Utilities PCI Device – General  Allows the information of devices on the PCI slot to be viewed. PCI Device – Detail  Allows the detailed information of a device on the PCI slot to be viewed. PCI Bridge –...
  • Page 159 Ethernet adapters in the [Ethernet Board] tree. IMPORTANT: When the Ethernet adapter is unused (i.e. cables are not connected to its port), NEC ESMPRO Agent determines that the port is faulty (does not have any media), and the status color of [ft] – [PCI module] –...
  • Page 160 5-30 Installing and Using Utilities  General Allows the Ethernet adapter configuration information to be viewed.  Detail Allows the received/transmitted information of the Ethernet adapter to be viewed.
  • Page 161 Installing and Using Utilities 5-31  Maintenance Allows the MTBF information of Ethernet adapters to be viewed and cleared. See "Maintenance of NEC Express5800/ft series" described later for the MTBF information clear of the Ethernet adapter.
  • Page 162 5-32 Installing and Using Utilities Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [ft] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. ...
  • Page 163: Maintenance Of Nec Express5800/Ft Series

    NEC Express5800/ft series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800/ft series for local maintenance.
  • Page 164 – – – – CPU module R: Remote. Executable from remote management PC by using NEC ESMPRO Manager L: Local. Executable on local server by using ft server utility : Supported –: Not supported Bus reset Change of primary SCSI bus Component –...
  • Page 165: Start And Stop Of Components

    Installing and Using Utilities 5-35 Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [ft] tree of the DataViewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree.
  • Page 166 A certain time is required for the start. The start result can be verified by “State” on the target component screen. The result of the start operation is reported by the NEC Express5800/ft series as an alert. Stop Perform the procedure below before replacing a component.
  • Page 167 Installing and Using Utilities 5-37 Sample screen of NEC ESMPRO Manager 1 [Maintenance] screen of PCI module [CPU Module] – [CPU Module] - [Maintenance]...
  • Page 168 5-38 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of PCI module [PCI Module] - [Maintenance]...
  • Page 169 Installing and Using Utilities 5-39 Procedure in the ft server utility Start Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. Click the [Up] button of the target component. A certain time is required for the start.
  • Page 170: Check And Clear Of Mtbf Information

    NEC Express5800/ft series manages the MTBF (mean time between failure) of each component. If a fault occurs in a component, the NEC Express5800/ft series calculates the MTBF of the component again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the component to be used.
  • Page 171 SCSI Electronics – – SCSI Slot Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft server utility –: Not support Procedure in NEC ESMPRO Manager Perform the procedure below before replacement of a component.
  • Page 172 5-42 Installing and Using Utilities Procedure in the ft server utility Perform the procedure below before replacement of a component. Select the target component by using the ft server utility. Check the current state of the target component with the LEDs and event log. Click the [Clear] button in [MTBF Clear] of the target component.
  • Page 173: Diagnostics

    Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fault occurs in a component, the NEC Express5800/ft series can diagnose the component to detect the fault. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the DataViewer.
  • Page 174 Click the [Diagnostics] button in the [Maintenance] screen for the target component. The diagnosis result can be verified by “Result” of the diagnosis on the target component screen. The result of the diagnosis is reported by the NEC Express5800/ft series as an alert.
  • Page 175 Installing and Using Utilities 5-45 Procedure in the ft server utility Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. If the component is operating, stop the component. Click the [Diagnostics] button in the [Diagnosis Information] on the target component.
  • Page 176: Firmware Update

    (in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the DataViewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
  • Page 177 Procedure in NEC ESMPRO Manager This function is not supported in the current version. Save the image data of the update firmware in an arbitrary directory of the NEC Express5800/ft series. Save the image data in any way. Write down the path to the directory in which the image data is saved.
  • Page 178 The update result can be verified by the state on the target component screen (indication of “Firmware update completed”). The result of the update processing is reported by the NEC Express5800/ft series as an alert. After the BIOS for a single CPU module is completed, click the [Jump Switch] button.
  • Page 179 Installing and Using Utilities 5-49 Even if you do not have the image data of firmware for update, the firmware can be copied from the other module. By starting the module, the firmware will be updated automatically. However, when the [Enable automatic firmware update] property is disabled, follow the steps below to update the firmware: Start the system using the module of the firmware copy source.
  • Page 180 5-50 Installing and Using Utilities Procedure in ft server utility Save the image data of the update firmware in /etc/opt/ft/BIOS.ROM of the NEC Express5800/ft series. Select the target component in the [ft] tree. Check the current state of the target component with the LEDs. If the component is operating, stop the component.
  • Page 181 Installing and Using Utilities 5-51 Select [Specify new firmware for update], and click the [Activate] button. File path cannot be modified by the path (/etc/opt/ft/BIOS.ROM) in procedure 1. Perform the firmware update. Check the update result with the syslog.
  • Page 182 5-52 Installing and Using Utilities After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely updated is started and the module under operation is stopped. [Jump Switch] function is not supported in the current version. Start the other inactive module.
  • Page 183: Dump Collection

    Installing and Using Utilities 5-53 Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] [Maintenance] tree in the DataViewer. To collect the dump with the ft server utility, use the utility screen of the component.
  • Page 184 A certain time is required for the dump saving. The dump is stored under the directory of /var/crash/ on the managed server. The result of the dump saving is reported by the NEC Express5800/ft series as an alert. Sample screen of NEC ESMPRO Manager [Maintenance] screen of CPU module [CPU Module] –...
  • Page 185 Installing and Using Utilities 5-55 Procedure in ft server utility This function is not supported in the current version. Select the target CPU module by using the ft server utility. Check the current state of the target CPU module with the LEDs. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button.
  • Page 186: Refresh Of View Based On State Change Alert Setting

    Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON.
  • Page 187: Chapter 6 Maintenance

    Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server.
  • Page 188: Daily Maintenance

    Data Viewer Checking STATUS LEDs Check the LED indication on the front of the NEC Express5800/ft series when the server is powered on or powered off by the shut down operation. The functions and indications of LEDs are described in Chapter 2. If any indication that shows an error, contact your sales agent.
  • Page 189: Cleaning

     Do not look into the DVD-ROM drive.  Disconnect the power plug before cleaning the server. Cleaning the NEC Express5800/ft series For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: ...
  • Page 190: Cleaning The Keyboard And Mouse

    6-4 Maintenance Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them. Disconnect the keyboard from the server while the devices in the system (the server and the peripheral devices) remain turned on.
  • Page 191: Cleaning The Floppy Disk Drive

    Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis.
  • Page 192: System Diagnostics

    6-6 Maintenance SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tool menu] - [Test and Diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics.  Memory ...
  • Page 193 Maintenance 6-7 Select [Test and diagnostics]. Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title Test result Test summary...
  • Page 194 Reboots the system. Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the DVD from the DVD-ROM drive. Power off the server and unplug the power cord from the receptacle.
  • Page 195: Off-Line Maintenance Utility

    Maintenance 6-9 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in the following ways.
  • Page 196 6-10 Maintenance Select [Tool menu]. Following Language selection menu appears. Japanese: Menu is displayed in Japanese from now English: Menu is displayed in English from now Return to previous menu: Boot selection menu is displayed IMPORTANT: Default menu selection is [Japanese]. When there is no key operation for five second after Language menu appears, [Japanese] starts automatically.
  • Page 197 The Off-line Maintenance Utility is started in “Maintenance Utility.” The Off-line Maintenance Utility is an Os-independent maintenance program. When you are unable to start the Os-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: –...
  • Page 198 BIOS/FW Updating This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from floppy disk, and the various BIOS and firmware programs are updated.
  • Page 199: Relocationg/Storing The Nec Express5800/Ft Series

    Maintenance 6-13 RELOCATING/STORING THE NEC Express5800/ft series Follow the procedure below to relocate or store the server. CAUTION Observe the following instructions to use the server safely. There are risks of fire, personal injury, or property damage. See “PRECAUTIONS FOR SAFETY”...
  • Page 200 6-14 Maintenance IMPORTANT: Check and adjust the system clock before operating the server again after relocating or storing If the server and the built-in optional devices are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
  • Page 201: Chapter 7 Troubleshooting

    Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.
  • Page 202: To Locate The Errors

    Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, DataViewer, or AlertViewer of NEC ESMPRO Manager.
  • Page 203: Error Messages

    Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing.
  • Page 204: Post Error Messages

    7-4 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and in some cases, advice as well on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX CPU=Pentium III XXX MHz 0640K System RAM Passed...
  • Page 205 Troubleshooting 7-5 On-screen error message Cause Action  Password is cleared. 0252 Password checksum Reconfigure by using BIOS bad -Password cleared setup.  Clear password using hardware jumper. 0260 System Timer error System Timer is faulty. Reconfigure by using BIOS setup. If the error cannot be solved after 0270 Real time clock error RTC is faulty.
  • Page 206 7-6 Troubleshooting On-screen error message Cause Action 0B95 BMC FRU device failure NVRAM within BMC is faulty. Replace the CPU/IO module. 0B96 BMC SDR Repository SDR repository within BMC failure is faulty. 0B97 BMC SEL device failure SEL repository within BMC is faulty.
  • Page 207 Troubleshooting 7-7 On-screen error message Cause Action 8130 Mismatch DIMM DIMM group do not match. Check supported DIMMs and detected in DIMM Replace them. If replacing the group#1 DIMMs does not help, replace the 8131 Mismatch DIMM CPU/IO module. detected in DIMM group#2 8132 Mismatch DIMM detected in DIMM...
  • Page 208: Troubleshooting

     Make sure the POWER switch on the power unit is on.  Did you press the POWER switch?  Press the POWER switch on the front of the NEC Express5800/ft series to turn on the power (the POWER LED lights). ...
  • Page 209  Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order.  Is that device compliant with NEC Express5800/ft series?  Operation of the server with unauthorized devices is not guaranteed. ...
  • Page 210  Make sure that the cable is connected to the correct connector on the rear of the server.  Are the keyboard and mouse are compliant with NEC Express5800/ft series?  Operation of the server with unauthorized devices is not guaranteed. ...
  • Page 211 Troubleshooting 7-11  Is the floppy disk write-protected?  Place the write-protect switch on the floppy disk to the "Write-enabled" position.  Is the floppy disk formatted?  Use a formatted floppy disk or format the floppy disk in the floppy disk drive. Refer to the manual that comes with the OS for formatting a floppy disk.
  • Page 212 7-12 Troubleshooting  Operation of any device that is not authorized by NEC is not guaranteed.  Is the storage properly installed?  Make sure to check the storage is completeley connected. Fail to start the OS:  Is a floppy disk in the floppy disk drive? ...
  • Page 213  Isn’t the OS boot monitoring function enabled for reset?  When you are using the NEC Express5800/ft series, the OS boot monitoring function must be disabled in the following cases. For information on disabling the OS boot monitoring, see “Step 4 Invalidate OS Boot Monitoring function” in User’s Guide (Setup).
  • Page 214 7-14 Troubleshooting component does not reach the threshold and the reinstallation cannot be performed as it is determined that repair is needed. Typically, device replacement is required. Contact your maintenance service engineer. If the integration needs to be done with the current devices, you can forcibly reinstall the currenlty used device through consultation with the maintenance service engineer.
  • Page 215: Problems With Nec Expressbuilder

    Did you set the NEC EXPRESSBUILDER DVD during POST and restart the server?  If you set the NEC EXPRESSBUILDER DVD during POST but do not restart the server, an error message will appear or the OS will boot. ...
  • Page 216: Problems With Nec Esmpro

    Problems with NEC ESMPRO NEC ESMPRO Manager  See page 5-8 and the later in “Chapter 5 Procedures after Completion of Installation”. See also online document in NEC EXPRESSBUILDER DVD-ROM for troubleshooting and other supplementary information. NEC ESMPRO Agent  See page 5-3 and the later in “Chapter 5 Procedures after Completion of...
  • Page 217: Collecting Trouble Logs

    The collected data is created in the following directory. /home/BugPool/ Collection of ESMPRO Agent When you collect NEC ESMPRO Agent log in the NEC Express5800/ft series, log in as the root user and run the following command. # cd /opt/nec/esmpro_sa/tools/ # ./collect.sh...
  • Page 218: Collection Of The Memory Dump

    7-18 Troubleshooting Collection of the Memory Dump If a failure occurs, the memory data should be dumped to acquire the required information. IMPORTANT:  Collect memory dump through consultation with a maintenance service engineer of your maintenance service company. Collecting memory dump while the system is running successfully can result in a problem in system operation.
  • Page 219: Chapter 8 System Upgrade

     Be sure to use only optional devices and cables designated by NEC. Repair of the server due to malfunctions, failures, or damage resulted from installing undesignated devices or cables will be charged.
  • Page 220: Safety Precautions

    8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY”...
  • Page 221: Anti-Static Measures

    System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices.  Wearing wrist straps (arm belts or anti-static gloves). Wear wrist straps around your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
  • Page 222: Pre-Upgrade Verification

    Confirm the required ft server control software’s version by referring to the sever-accessory User’s Guide, check the NEC website, or contact your sales representative. Verify the version of the ft control software on your system. After confirming the version as the available one for the device, add the device onto the server.
  • Page 223: Preparing Your System For Upgrade

    To remove the CPU/IO module during the continuous operation, disable the intended module (place the module off-line) by using the ftServer Utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network. After a new module is installed to the server, enable the module using the ftServer Utility or the NEC ESMPRO Manager.
  • Page 224: Cpu/Io Module

     Removing the module under operation may cause unexpected trouble. Use the management software (e.g., ftServer Utility or NEC ESMPRO Manager) to identify the module to be removed so that the module is removed when it is stopped, without fail.
  • Page 225: Removing Cpu/Io Module

    Follow the procedure below to remove the CPU/IO module. Stop the CPU/IO module you want to remove. To this end, use the ftServer Utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager.
  • Page 226 8-8 System Upgrade Hold the stopper, and disconnect the power cable of the module to be removed. The stopper will return to the vertical position when you release it. CHECK: Leave your hands and make sure that the stopper returned to the vertical position. If you disconnect the cable and the stopper does not go back to this position, you cannot pull out the CPU/IO module in the next step.
  • Page 227 System Upgrade 8-9 Hold the black levers of the CPU/IO module and pull it out. Pull it off until it is locked and stopped. IMPORTANT:  Do not hold part other than the handle to pull the module.  Handle the CPU/IO module carefully. Do not drop the module or bump it against parts in the device when you remove it.
  • Page 228: Installing Cpu/Io Module

    8-10 System Upgrade Installing CPU/IO Module Follow the procedure below to install the CPU/IO module: IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” (page 8-3) and “PREPARING YOUR SYSTEM FOR UPGRADE” (page 8-5). Insert the black lever slowly and fasten the screws tightly. Be careful not to cause a shock to the device at this time.
  • Page 229 In some system statuses or settings, auto start up or integration does not take place when the module is connected. In such a case, check the status by using the ftServer Utility or NEC ESMPRO Manager data viewer, and then start up the CPU/IO modules. Connect the cables for connecting the peripheral devices and network.
  • Page 230: Dimm

    For more information on static electricity, see “ANTI-STATIC MEASURES.”  Make sure to use the DIMM authorized by NEC. Installing a third-party DIMM may cause a failure of the DIMM as well as the server. Repair of the server due to failures or damage resulted from installing such unauthorized products will be charged.
  • Page 231: Precautions

    System Upgrade 8-13 Precautions Note the following to install or replace DIMM.  The DIMMs with the same slot number are linked between the CH1 and CH0.. When a DIMM is added to one CH, another identical DIMM should be installed to the slot with the same number in another CH.
  • Page 232: Installing Dimm

    8-14 System Upgrade Installing DIMM Follow the procedure below to install the DIMM. Shut down the OS. The sever turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-7. Remove the screw, and remove the top cover of the CPU/IO module. Remove the memory duct.
  • Page 233 System Upgrade 8-15 Remove the DIMM connector cover from the socket in which the DIMM is installed. A DIMM connector cover is installed to the open socket. When the levers on both ends of the connector are opened, the DIMM connector cover is unlocked and you can remove the cover.
  • Page 234 8-16 System Upgrade Verify that POST displays no error message. If POST displays an error message, write it down and see the POST error message list on page 7-4..
  • Page 235: Removing Dimm

    System Upgrade 8-17 Removing DIMM Follow the procedure below to remove the DIMM. IMPORTANT: This server works only when there are at least two DIMMs installed. Shutdown OS. The system turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-7.
  • Page 236 8-18 System Upgrade Release the levers attached on both sides of the socket of the DIMM to be removed. It will be unlocked and the DIMM can be removed. Attach the memory duct. Attach the top cover of the CPU/IO module and secure it with screws. Refer to page 8-100 and install the CPU/IO module.
  • Page 237: Replacing Dimm

    System Upgrade 8-19 Replacing DIMM Follow the procedure below to replace a failed DIMM. Identify the failed DIMM using the Data Viewer of NEC ESMPRO Manager. Remove the CPU/IO module referring to page 8-77. Replace the DIMM. Install the CPU/IO module referring to page 8-10.
  • Page 238: Processor (Cpu)

    Do not use the system before checking to see it works correctly.  Make sure to use the CPU specified by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server. Repairing the server due to failures or damage resulting from these products will be charged even if it is under guarantee.
  • Page 239: Installing Cpu

    System Upgrade 8-21 Installing CPU Follow the steps below to install a CPU (model with air-cooling kit). Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-7. Remove the cable connected to the CPU duct cover. Remove the CPU duct cover.
  • Page 240 8-22 System Upgrade Detach the socket cover on the CPU socket. Lift the socket lever. IMPORTANT: Keep the socket cover. Lift the CPU socket holder. IMPORTANT: Open the lever fully. It can be opened 120° or more Place the CPU on the socket carefully. After pressing the CPU softly against the socket, place the CPI socket holder back to its original place.
  • Page 241 System Upgrade 8-23 Return the socket lever back to its original place. Place the heat sink on the CPU and secure it with 4 screws. Loosely fasten the screws in the cross-coupling way, and then fasten them tightly. IMPORTANT: Place the heat sink so that its corners will not bump against the parts on the motherboard.
  • Page 242: Removing Cpu

    8-24 System Upgrade Check that the heat sink is attached to the mother board horizontally. IMPORTANT  If the heat sink is tilted, remove the heat sink and then attach it again. If the heat sink is not attached horizontally, it may be caused by the following. - The CPU is not attached correctly.
  • Page 243: Pci Board

    System Upgrade 8-25 PCI BOARD Up to three PCI boards can be installed to the CPU/IO module. IMPORTANT:  The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board. Do not touch the PCI board terminals or onboard parts by a bare hand or place the PCI board directly on the desk.
  • Page 244 8-26 System Upgrade List of option PCI boards and installable slots: Product name N-code PCI-1 Remarks PCT slot performance PCI-X 133MHz/64bit Slot size Low Profile PCI board type 3.3V Mountable board size MD2 Mount exactly the N8804-002 1000BASE-T 1ch board set same board into the same slot on each...
  • Page 245: Installing Pci Board

    System Upgrade 8-27 Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector.
  • Page 246: Removing Pci Board

    8-28 System Upgrade Removing PCI Board To remove PCI board card, follow the reverse procedure of the installation and install the expansion slot cover. Replacing PCI Board Follow the procedure below to replace the failed PCI board. Check the failed board from the event log. Remove the CPU/IO module referring to the page 8-7.
  • Page 247: Setup Of Optional Pci Board

    System Upgrade 8-29 Setup of Optional PCI Board IMPORTANT:  To enable the fault-tolerant feature of the optional device, the identical PCI boards must be installed to the slots with the same number in CPU/IO module 0 and CPU/IO module 1. ...
  • Page 248 8-30 System Upgrade (This page is intentionally left blank.)
  • Page 249: Appendix A Specifications

    Appendix A Specifications Express5800/320Fd-LR Express5800/320Fd-MR Item N8800-128F N8800-129F Factory-set model Install model Type Quad-Core Intel Xeon Quad-Core Intel Xeon Processor 2.00GHz Processor 3.00GHz 1333MHz/6MB  2 Clock/second cache Standard Up to 1 processors (the number of processors installed per module) Maximum Up to 2 processors (the number of processors installed per module)
  • Page 250 Temperature -10 to 55°C Humidity 20 to 80% RH (non-condensing) Bundled OS Vmware ESX Server Supported OS VMware ESX Server Standard enclosure Power code, EXPRESSBUILDERTM(DVD), Package list, User’s Guide(this codument), User’s Guide(Setup), Guarantee card, Customer registration card, NEC ESMPRO Agent...
  • Page 251: Appendix B I/O Port Addresses

    Appendix B I/O Port Addresses The factory-set I/O port addresses for the server are assigned as follows: Address Chip in Use 0x00000000 - 0x00000CF7 Direct memory access controller 0x00000010 - 0x0000001F Motherboard resources 0x00000020 - 0x00000021 Programmable interrupt controller 0x00000024 - 0x00000025 Motherboard resources 0x00000028 - 0x00000029 Motherboard resources...
  • Page 252 B-2 I/O Port Addresses Address Chip in Use 0x000003B0 - 0x000003BB Stratus Fault Tolerant Core 0x000003B0 - 0x000003BB Intel(R) 82801 PCI Bridge - 244E 0x000003B0 - 0x000003BB Stratus Virtual ATI Video 0x000003C0 - 0x000003DF PCI standard PCI-to-PCI bridge Stratus Fault Tolerant North PCI to PCI Bridge 0x000003C0 - 0x000003DF 0x000003C0 - 0x000003DF Stratus Fault Tolerant East/West PCI to PCI Bridge...
  • Page 254 N8800-128F, EXP320J NEC Express5800/320Fd-LR N8800-129F, EXP320K NEC Express5800/320Fd-MR User's Guide 2nd Edition 9-2008 856-127506-111- B...

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