Page 1
640m Installation Guide Verifone Part Number DOC570-001-EN-A, Revision A...
Page 2
Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
This guide is organized as follows: Chapter 1, Overview. Provides an overview of the 640m device. Chapter 2, Setup. Explains how to set up and install the 640m device, select a location and establish a connection with other devices. Chapter 3, Specifications. Discusses power requirements and dimensions of the 640m device.
NOTE The pencil icon is used to RS-232-type devices do not work highlight important information. on the 640m communication port. CAUTION The caution symbol indicates The unit is not waterproof or hardware or software failure, or dustproof and is intended for loss of data.
Page 7
Conventions and Acronyms Table 2 Acronym Definitions (continued) Acronym Definitions Liquid Crystal Display Light-Emitting Diode PIN Entry Device Personal Identification Number Point-of-Sale RS-232 Serial Communication Protocol Secure Access Module Trans Flash Underwriters Laboratories Universal Serial Bus Verifone Part Number NSTALLATION UIDE...
Page 8
REFACE Conventions and Acronyms THIS PAGE IS INTENTIONALLY LEFT BL ANK NSTALLATION UIDE...
Bluetooth BLE, Wi-Fi and meets PCI 6.1 SRED and AES DUKPT requirements for maximum security. The 640m’s small and sleek design makes it easily pocketable while supporting payment methods - EMV and NFC/CTLS, including Apple Pay, Google Pay, and Samsung Pay mobile wallets.
The primary smart card reader and the MSAMs safeguard sensitive financial data and support multiple smart card schemes. • 640m units are certified for ISO 7816-1 and ISO 7816-3 standards for smart card solutions, and ISO 14443 type A & B and ISO 18092 standards for CTLS operations.
The lightweight, compact, stylish, and ergonomic balance provides a convenient payment experience for the user. • Easy to hold, easy to carry. The 640m unit’s compact size allows it to easily fit in your pocket. • Capacitive touch-screen UI access for merchant and customer.
Page 12
VERVIEW Features and Benefits THIS PAGE IS INTENTI ONALLY LEFT BLANK NSTALLATION UIDE...
HAPTER Setup This chapter describes the setup procedure for the 640m in the following sections: • 640m Installation Safety Instructions • Inside the Shipping Carton • Device Features • SAM/SIM and TF Cards • Examining Connection Port • Using the Battery •...
ETUP 640m Installation Safety Instructions Electrical • Avoid using this product during electrical storms. Considerations • Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment).
Do not use a tampered or damaged unit. The unit comes equipped with tamper- WARNING evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately. NSTALLATION UIDE...
Familiarize yourself with the features before continuing with the installation process: Figure 2 640m Device • The 640m device has a color touch screen display. • A smart card reader, Contactless Reader and EMV. • A 3.5 mm audio jack to facilitate accessibility for the visually impaired.
Figure 3. Figure 3 TF Slots CAUTION Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. Installing or To install or change SIM or SAM card: Changing SAM/SIM Turn off the terminal.
NOTE Insert the card with the card’s gold contacts facing away from you, towards the unit. Examining The 640m device has one primary USB-C port used for power and download. Connection Port Figure 5 640m Primary USB-C Port Power Supply Not all configurations and device contexts require the use of a power supply –...
Li-Polymer and Li-Ion batteries must be recycled or disposed off properly as per local guidelines/regulations. Connecting the Connect the 640m device to the provided USB cable and insert the other end into Terminal Power any USB charger head for initial charging.
ETUP Smart Card Reader To Connect the Insert the USB-C to the 640m and USB-A port to the power supply or Desktop. Terminal Power Figure 5. Supply To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector.
An activated LED visual on the display accompanied by a short beep sound indicates a successful transaction. Contactless Transactions for more information. Wi-Fi/BT The 640m device includes an integrated WLAN RF transceiver for Wireless LAN Support systems with advanced power management, and an integrated radio transceiver for Bluetooth wireless systems. Bluetooth Support Supports 4.2 BLE(Bluetooth Low Energy).
HAPTER Specifications This chapter discusses power requirements, dimensions and other specifications of the 640m device. Unit Power 640m device has the following power requirements: Requirements • 5V DC, 2A Input power rating: • 3000 mAh Li-Polymer Rechargeable battery: • Charging via USB-C or charging base Temperature •...
HAPTER Maintenance and Cleaning The 640m device has no user-maintainable parts. It can, however, be cleaned. General Care Your device is a product of superior design and craftsmanship and should be treated with care. The following suggestions will help you protect your warranty coverage.
If the unit shows no presence of foreign objects, test the SCR function and record results. Proceed to Step Send your device to a Verifone authorized repair center if foreign objects are CAUTION found in the SCR at any time during SCR inspection, test diagnostics, or cleaning process.
AINTENANCE AND LEANING Additional Safety Information Decommissioning/ The decommissioning procedure applies to 640m series PCI PTS version 6.1 Removal from POI-approved devices. Service NOTE Failure to use this decommission procedure causes non-compliance to the PCI PTS POI Modular Security Requirements version 6.0 approval of the device.
Page 28
AINTENANCE AND LEANING Additional Safety Information THIS PAGE IS INTENTIONALLY LEFT BL ANK NSTALLATION UIDE...
NOTE For international customers, please contact your local Verifone representative for assistance with your service, return, or replacement. Get the following information from the printed labels at the back of each 640m to be returned: • Product ID, including the model and part number. For example, “640m”...
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each 640m you return to Verifone, even if you are returning several of the same models. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned.
HAPTER Troubleshooting Guidelines This chapter lists malfunctions that may occur while operating a 640m device and the appropriate corrective action. If the problem persists – even after performing the outlined guidelines, or if the problem is not described, contact your local Verifone representative for assistance.
Page 32
ROUBLESHOOTING UIDELINES Transactions Fail to Process THIS PAGE IS INTENTIONALLY LEFT BLANK NSTALLATION UIDE...
Page 33
Verifone, Inc. 1-800-Verifone www.verifone.com 640m Installation Guide Verifone Part Number DOC570-001-EN-A, Revision A...