Viewing Conference Station Administration Data; Using The Quality Reporting Tool - Cisco 7937G Manual

Viewing Conference Station Administration Data

Your system administrator might ask you to access administration data on the conference station for
troubleshooting purposes.
If you are asked to...
Access network
configuration data
Access status data
Access conference station
model information

Using the Quality Reporting Tool

Your system administrator may temporarily configure the conference station with the
Quality Reporting Tool (QRT) to troubleshoot performance problems. You can press QRT to submit
information to your system administrator. Depending on your configuration, use the QRT to:
• Immediately report an audio problem on a current call.
• Select a general problem from a list of categories and choose reason codes.
Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0
Then...
Choose > Settings > Network Configuration, and then navigate to
the item that you want to view.
Choose > Settings > Status, and then navigate to the item that you
want to view.
Choose > Settings > Model Information, and then navigate to the
item that you want to view.
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