Grandstream Networks GXP 2100 Series Quick Reference Manual

Call Handling
Blind Transfer
1. During an active call, press the Transfer button. The call is placed
on hold.
2. Dial the number/extension you would like to transfer the call to.
3. Press the Send button
Attended Transfer
1. During an active call, press an idle Line Key and the call is placed
on hold.
2. Dial the second party (press Send).
3. When the second party answers, announce the call then press
the Transfer button.
Park
1. To Park: During an active call, press a Park soft key that is not
occupied and the call will be transferred to that Lot number. An
occupied Parking Lot will have a solid red light on.
2. To Resume: Press the Parking Lot key where the call was placed.
Three-Way Conference Call
1. During an active call, press the Three Way Call button.
2. Enter the extension or external number of the second party,
then press the Send key.
3. Press the ConfCall soft key when the second party answers. All
parties are now joined in the conference.
Do Not Disturb (DND)
1. To activate or deactivate DND: Press the Menu/OK button in
the center of the directional pad and select Preference using the
directional pad and OK button
2. Select Do Not Disturb and press the OK button again.
3. Use the directional pad to enable or disable DND.
Grandstream GXP 2100 Series
Quick Reference Guide
For Models 2130, 2140, 2160, 2135 & 2170
1
Contact us at: 813.655.5100, Option 2 or support@televoips.com
Keys
Press this key to use the speakerphone.
Press this key to activate headset mode.
Press this key to mute the microphone or a
call.
Press this key to transfer a call
Press this button to send a call after dialing or
to redial
Press this key to place an active call on a local
hold or pick it back up
Press this key to start a three-way call
Press this button to access voicemail
Press during a call to adjust receiver volume
of the handset/speakerphone/headset.
Press when the phone is idle or ringing to
adjust the ringer volume.
Key Description