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HP Kayak XU04 Supplementary Manual

Pc workstations upgrade and configuration guide
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HP Kayak XU & XW PC Workstations

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  • Page 1 HP Kayak XU & XW PC Workstations...
  • Page 2 Intel Corporation. SoundBlaster is a trademark of Creative Technology Limited. SCSISelect is a trademark of Adaptec Incorporated. (Wake on LAN) is a trademark of IBM. Hewlett-Packard France Performance Desktop Computing Operation 38053 Grenoble Cedex 9 France 1998 Hewlett-Packard Company...
  • Page 3 Upgrade and Configuration Guide...

  • Page 4: Important Safety Information

    PC Workstation before switching it on again. To avoid electric shock, do not open the power supply. There are no user-serviceable parts inside. This HP PC Workstation is a class 1 laser product. Do not attempt to make any adjustment to the laser units. English...
  • Page 5 It is strongly recommended that you read the ergonomic information before using your PC Workstation. If you are using Windows NT 4.0, open the menu in the task bar and select . Then Start Programs —HP Info double-click the help topic “ ”. Working in Comfort English...
  • Page 6 Downloadable Documentation HP’s web site lets you download additional documentation for your PC Workstation. This documentation is provided in Adobe Acrobat (PDF) format and is available free of charge on the HP Web site at: http://www.hp.com/go/kayaksupport This includes: Upgrade and Configuration Guide —describes in detail how to •...

  • Page 7: Table Of Contents

    1 How to Install Accessories In Your HP PC Workstation Supported HP Accessories ........2 Removing and Replacing the Cover .
  • Page 8 System Connectors and Switches ......The HP Summary Screen and Setup Program ....

  • Page 9: How To Install Accessories In Your Hp Pc Workstation

    How to Install Accessories In Your HP PC Workstation This chapter explains in detail how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC Workstation.

  • Page 10: Supported Hp Accessories

    1 How to Install Accessories In Your HP PC Workstation Supported HP Accessories Supported HP Accessories Internal Mass Storage Devices 5 Pairs of Rails for Front Access Devices: - 3.5-inch disk drive rails - 5.25-inch disk drive rails Up to six accessory boards...

  • Page 11: Removing And Replacing The Cover

    4 Lift the two latches on the front sides of the computer upwards. 5 Grasp the cover on the sides at the back of the computer and slide it forwards and off the computer. 1 How to Install Accessories In Your HP PC Workstation Removing and Replacing the Cover English...
  • Page 12 1 How to Install Accessories In Your HP PC Workstation Removing and Replacing the Cover Replacing the Cover 1 Ensure that you have installed all your accessories and that all internal cables are properly connected and safely routed. 2 Ensure that the two latches on the front sides of the cover are lifted up, and that the lock is unlocked.

  • Page 13: Removing And Replacing The Airflow Guide

    2 Align the airflow guide with the retaining slots on the PC Workstation’s case and push firmly down into the case until it clicks into place. 1 How to Install Accessories In Your HP PC Workstation Removing and Replacing the Airflow Guide English...

  • Page 14: Installing Memory

    2 Remove the computer’s cover (refer to page 3). 3 Remove the HP UltraFlow airflow guide (refer to page 5). Remove the Ultra wide 16-bit SCSI cable from the system board. 5 Remove the floppy disk drive data cable from the system board.
  • Page 15 Replace the cover (refer to page 4) and the airflow guide (refer to page 5). 10 Check the HP Summary Screen to verify the new configuration (for more information refer to “The HP Summary Screen and Setup Program”...

  • Page 16: Installing Mass Storage Devices

    1 How to Install Accessories In Your HP PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables.
  • Page 17 Depending on your operating system, you may need to set a SCSI ID for Plug and Play devices (SCSI devices that support the SCAM protocol). If HP FastRAID is installed, you will need to set a SCSI ID. You should assign an unused SCSI ID to the second SCSI hard disk drive (for example, SCSI ID 1).
  • Page 18 2 Remove the computer’s cover (refer to page 3). 3 Remove the HP UltraFlow airflow guide (refer to page 5). 4 Slide the drive into position in the first internal shelf and align the screw holes in the drive with the four self-retaining screws in the drive shelf.
  • Page 19 (The connectors are shaped to go in one way only.) Data Cable 8 Replace the HP UltraFlow airflow guide (refer to page 5). 9 Install any other accessories before completing the installation. 10 Turn to page 14 to complete the installation.
  • Page 20 1 Disconnect the computer’s power cord and any LAN or telecommunications cable. 2 Remove the computer’s cover (refer to page 3). 3 Remove the HP UltraFlow airflow guide (refer to page 5). 4 Unscrew and remove an unused drive tray. English...
  • Page 21 5 Mount the drive on the tray as shown below. Set the drive on the tray 6 Slide the drive tray into the drive shelf and secure it. 1 How to Install Accessories In Your HP PC Workstation Installing Mass Storage Devices Fix the drive to the tray...
  • Page 22 8 Connect the data and power cables to the rear of the device. (The connectors are shaped to go in one way only.) Data Cable 9 Replace the HP UltraFlow airflow guide (refer to page 5). 10 Install any other accessories before replacing the cover and completing the installation.
  • Page 23 SCSI Device 1 Disconnect the computer’s power cord and any LAN or telecommunications cable. 2 Remove the computer’s cover (see page 3). 1 How to Install Accessories In Your HP PC Workstation menu, and the Advanced IDE Devices item, check that the details for the device have been to save and exit Setup.
  • Page 24 1 How to Install Accessories In Your HP PC Workstation Installing Mass Storage Devices 3 If installing a drive in a 5.25-inch shelf, remove the drive tray and put it in a safe place. Secure the drive in position 4 If necessary, mount the drive onto the drive rails provided.
  • Page 25 Store the panel in a safe place. 10 Install any other accessories before replacing the cover and completing the installation. 1 How to Install Accessories In Your HP PC Workstation Installing Mass Storage Devices Unclip and lift out the plastic panel...
  • Page 26 1 How to Install Accessories In Your HP PC Workstation Installing Mass Storage Devices Completing the Installation of a Drive When an IDE CD-ROM 1 Switch on the computer and press or CD-RW Drive Is 2 In the Setup program, select the Advanced menu, the IDE Devices Installed submenu.

  • Page 27: Installing Accessory Boards

    (ISA or PCI). Some boards may have preferred locations and special installation instructions detailed in their manuals. 1 How to Install Accessories In Your HP PC Workstation Installing Accessory Boards connector with HP FastRAID adapter ™...
  • Page 28 1 How to Install Accessories In Your HP PC Workstation Installing Accessory Boards 4 Unscrew and remove the slot cover. Store it in a safe place. If the slot cover is tight, loosen the screws on the adjacent slots. Unscrew and remove the slot cover 5 Hold the board horizontally by its “top”...
  • Page 29 4 Press NOTE You should always leave at least one IRQ available for use by the integrated PCI devices. 1 How to Install Accessories In Your HP PC Workstation Secure the board in position Advanced submenu. A list of IRQs and the devices that use them is...

  • Page 30: Installing A Processor

    1 Disconnect the computer’s power cord and any LAN or telecommunications cable. 2 Remove the computer’s cover (refer to page 3). 3 If installing a second processor, remove the HP UltraFlow airflow guide (refer to page 5). 4 Remove the metal retaining plate that secures the processor(s) by releasing the four self-retaining screws.
  • Page 31 If only one processor is installed (in the boot processor socket), insert a VRM into VRM1 and VRM2. b If two processors are installed, insert a third VRM into VRM3. 1 How to Install Accessories In Your HP PC Workstation Dual Processor 2 Boot Processor 1 Installing a Processor...
  • Page 32 1 How to Install Accessories In Your HP PC Workstation Installing a Processor 7 Replace the metal retaining plate. 8 Replace the HP UltraFlow airflow guide (refer to page 5). Completing the 1 Verify that the system board bus speed switches are correctly configured for the processor.
  • Page 33 1 How to Install Accessories In Your HP PC Workstation Installing a Processor 3 Replace the cover (see page 4). 4 Turn on the computer and check that the new processor is recognized by the power-on system-test. NOTE To fully benefit from dual processing, you will need to re-install Windows NT 4.0 on your PC Workstation.
  • Page 34 1 How to Install Accessories In Your HP PC Workstation Installing a Processor English...

  • Page 35: Troubleshooting Your Hp Pc Workstation

    Troubleshooting Your HP PC Workstation This chapter deals with problems you may encounter when using your PC Workstation.

  • Page 36: Using Hp Maxilife To Diagnose Problems

    2 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor working properly.

  • Page 37: Other Features

    Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase: Other Features HP MaxiLife can also be configured to: Display the configuration details of your PC Workstation required to •...
  • Page 38 2 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems System Info. System information is displayed on the LCD one screen at a time and should detail the following: • Bios version • Number & speed of processors To view these details, use the information screens.
  • Page 39 Diagnostics: Done FAIL Exit System errors were detected. You can exit the test session by pressing the 2 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems Error! Power CPU 1 Diagnostics: Done Exit No errors were detected.

  • Page 40: Hp Diagtools

    The latest version of this utility can be obtained from HP Electronic Information Services, available 24 hours per day, 7 days per week. To access these services you should connect to the HP World Wide Web Site at http://www.hp.com/go/kayaksupport. English...
  • Page 41 To produce a complete record of your system’s configuration and test results, you will need to create a Support Ticket. This can then be sent, via email or fax, to your local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the Vectra\ Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site, at http://www.hp.com/go/kayaksupport.

  • Page 42: If Your Pc Workstation Does Not Start Properly

    If your display is blank and there are no error messages when you turn on your PC Workstation, follow this procedure: 1 Check the LCD screen (refer to “Using HP MaxiLife to Diagnose Problems” on page 28). 2 Check external items.
  • Page 43 Fan CPU, Fan disk Fan IO slot Power supply Power No video 2 Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly Action Check all internal cables. Check that the processors and VRMs are correctly installed.
  • Page 44 Check that either a processor or terminator is installed in the processor slot. to ignore the message and continue. to run Setup and correct a system configuration error. HP to accept (validate) the change and update Setup’s Reference Refer to “Installing a Processor” on page...
  • Page 45 After viewing to accept the change and update Setup’s On your monitor: Incorrect PC Configuration 2 Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly to ignore the to run Setup and correct a On your PC Workstation’s LCD:...
  • Page 46 2 Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly 4 Run Setup by pressing automatically downloaded and saved. 5 Make any other changes you want and press configuration and exit from Setup. English . CMOS default values will be...

  • Page 47: If You Cannot Turn Off Your Pc Workstation

    If you press the On/Off button for four seconds, the system will be automatically turned off. Note that this does not shut down the operating system properly. 2 Troubleshooting Your HP PC Workstation If You Cannot Turn Off Your PC Workstation menu in the HP Setup program).

  • Page 48: If Your Pc Workstation Has A Hardware Problem

    Check your PC Workstation’s LCD screen to help you diagnose the • problem. For more information, refer to "Using HP MaxiLife to Diagnose Problems", on page 28. Make sure that the display is plugged in and switched ON. •...
  • Page 49 HP CD-ROM (in the \keyboard If you have difficulties using the • need to install the sound driver provided on the HP CD-ROM (in the \audio If you have difficulties using the •...
  • Page 50 2 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If Your Mouse Does Not Work Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software • is installed correctly.
  • Page 51 SCSI, Utility (Symbios). For more information, refer to the SCSI Administrator’s Guide available from HP’s web site. If the Hard Disk Activity If the hard disk activity light does not flicker when the PC Workstation is accessing the hard disk drive:...
  • Page 52 2 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If the CD-ROM Drive Has a Problem The CD-ROM Drive Does not Work Check that the cables have been properly connected. • Check that the CD-ROM is inserted in the drive.
  • Page 53 (for example, when the power comes back on). 5 If required, replace the drive’s front bezel. 2 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem English...
  • Page 54 2 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If an Accessory Board Does not Work Carry out the following checks: Check that the accessory board has been firmly installed in the slot. • Check that the accessory board has been correctly configured.

  • Page 55: If Your Pc Workstation Has A Software Problem

    (refer to page 3). Refer to page 59 for the switch location. PC Workstation. Allow it to complete its startup routine. 2 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Software Problem Setup submenu, and set a new User...
  • Page 56 If You Have a Network Problem If you have a problem with your PC Workstation’s network, run the HPIEDIAG utility provided on the HP CD-ROM that contains the LAN drivers, supplied with your PC Workstation. This utility should be run from a minimal DOS system, without any LAN drivers loaded—achieve...
  • Page 57 If Your PC Workstation Has an Audio Problem If you encounter problems with the audio on your PC Workstation, refer to the Using Sound guide preloaded onto your PC Workstation. 2 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Software Problem CD\LAN\DIAG .
  • Page 58 2 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Software Problem English...

  • Page 59: Technical Information

    Technical Information This chapter provides technical information about your PC Workstation and includes information on the HP Setup program.

  • Page 60: Features

    • 512 MB Registered ECC SDRAM memory modules Your PC Workstation may be supplied with an alternative graphics solution to the ones documented here. Refer to HP’s web site for more up-to-date information. ELSA GLoria Synergy Graphics Accelerator installed on the AGP slot...
  • Page 61 One CD-IN audio connector AUX connector Multimedia front panel connector Front panel MIC-IN connector Internal speaker connector One HP network start connector One WOL connector External battery connector One LCD panel connector One status panel connector Two power supply connectors...
  • Page 62 One AGP (Accelerated Graphics Port) slot • Four 32-bit PCI slots • one with a combined SCSI\LAN interface board installed • an HP RAIDport with the HP FastRAID2 accessory installed • One combination ISA or PCI slot • HP enhanced keyboard with mini-DIN connector •...

  • Page 63: System Specifications

    Maximum Loads Available for Accessory Slots The load limits for the ISA and PCI accessory slots are compliant with ISA and PCI specifications. More details of permitted loads are provided on HP’s web site (in the support documentation section for your PC Workstation) at: http://www.hp.com/go/kayaksupport...
  • Page 64 3 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your PC Workstation The IRQ, DMA, and I/O address mappings shown here are for a basic configuration. The resources used by your PC Workstation may vary, depending on which accessory boards are bundled with the PC Workstation.
  • Page 65 I/O Addresses used by 0000 - 000F PC Workstation 0020 - 0021 002E - 002F 0040 - 0043 0060, 0064 0061 0070 0070 - 0071 0080 0081 - 0083, 008F 0092 00A0 - 00A1 00C0 - 00DF 00F0 - 00FF 0130 - 013F 0170 - 0177 01F0 - 01F7...

  • Page 66: System Connectors And Switches

    Dual Processor 2 AGP Slot PCI Slots 1 ISA/PCI (5) Combination Slots English System Board Switches 16-bit Wide SCSI Memory Modules HP Network Start Wake On Lan Fan (I\O) RAIDport Power Supply Mic In Connectors Multimedia Front Panel Connector Fan (HDD)

  • Page 67: System Board Switches

    System Board Switches Your PC Workstation’s system board switches may look like either of the examples documented here. UP=OFF DOWN=ON Switches 2 through 5 are used for processor settings (see page 22) and should be changed if the processor supplied with the PC Workstation is replaced with a faster one.

  • Page 68: The Hp Summary Screen And Setup Program

    PC Workstation. 2 While the start-up logo appears on your display, press takes you to the HP Summary Screen. (To go immediately into the Setup program, and bypass the Summary Screen, press ). The Summary Screen is displayed for only a short time. To...

  • Page 69: Configuring Your Network Connection

    Configuring Your Network Connection Use the information in this section if your PC Workstation comes with an HP-supplied integrated network solution. You must use the PC Workstation's Setup program (described on page 60) to change the integrated Ethernet interface settings. The following table summarizes which network options you can set using the Setup program.
  • Page 70 3 Technical Information Configuring Your Network Connection Controlling the Network Security Features The Security Features allow you to enable starting from the network if you want the PC Workstation to start from a LAN server. To enable starting from the network: 1 With the Setup program running (see page 60), use the key to select the Security...
  • Page 71 42 hard disk drive cables, 11, 14 completing installation, 14 HP DiagTools, 32 HP MaxiLife, 28 HP Setup program, 60 HP Summary screen, 60 HP TopTools, 41 I/O addresses used by PC Workstation, 56 IDE drive cables, 11, 14, 16...
  • Page 72 47 specifications, 55–57 starting changing the boot device, 62 status panel connector, 58 summary screen, 60 supported HP accessories, 2 switches on system board, 59 System, 55 system board, 58 CD connector, 58 connectors, 58 FastRAID port, 58...
  • Page 73 Your HP PC Workstation’s Physical Characteristics Characteristics: Weight (excl. keyboard and display) — XU Models — XW Models Dimensions Footprint Storage temperature Storage humidity Operating temperature Operating humidity Acoustic noise emission: Sound Power — with 10 krpm SCSI hard disk drive...
  • Page 74 HP FastRAID Installation and Configuration Guide SCSI Administrator’s Guide, downloadable from: http://www.hp.com/go/kayaksupport Troubleshooting and Support HP User’s Guide HP Support and Information Services HP VISUALIZE Fx6 Configuration and Troubleshooting Guide, downloadable from: http://www.hp.com/go/kayaksupport Part Number D6339-UPG-ABA Created in France - 07/98...

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