Canon imageCLASS MF3240 Series Advanced Manual
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Canon imageCLASS MF3240 Series Advanced Manual

Canon imageCLASS MF3240 Series Advanced Manual

Laser multifunction printer - copier - scanner - fax
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See also: Basic Manual
Advanced Fax
Features
1
Advanced Copy
Features
2
Advanced Guide
System Monitor
3
Reports and Lists
4
Troubleshooting
5
Appendix
6
Table of Contents
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place
Index
for future reference.
Series
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ENG
How to Use This Guide

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Summary of Contents for Canon imageCLASS MF3240 Series

  • Page 1 Advanced Fax Features Advanced Copy Features Advanced Guide System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place Index for future reference. Series Back Previous...
  • Page 2 ● Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions. However, as we are constantly improving our products if you need an exact specification, please contact Canon. Table of Contents ●...
  • Page 3 Advanced Fax Features Things You Can Do Advanced Copy Features Specify a recipient with a single key System Monitor Reports and Lists One-Touch Speed Dialing Troubleshooting → Basic Guide Specify a recipient with a Appendix two-digit code Coded Dialing → Basic Guide Specify multiple recipients with a single key Group Dialing...
  • Page 4 Advanced Fax Features Adjust the density level of scanned images Advanced Copy Features System Monitor Density Reports and Lists → Basic Guide Enlarge or reduce copied Troubleshooting images Appendix Zoom Ratio → Basic Guide Sort copies by page order AAAA AAAA BBBB AAAA...
  • Page 5 Advanced Fax Features Table of Contents Advanced Copy Features System Monitor Reports and Lists Troubleshooting 1 Advanced Fax Features... 1-1 Appendix Table of Contents Index Manuals for the Machine ...i Things You Can Do ... ii How to Use This Guide... viii Legal Notices ...

  • Page 6: Table Of Contents

    Advanced Fax Features Advanced Copy Features System Monitor 2 Advanced Copy Features ... 2-1 Reports and Lists Troubleshooting Appendix 3 System Monitor ... 3-1 4 Reports and Lists... 4-1 Table of Contents Index Additional Fax Modes ... 1-11 Broadcasting ... 1-11 Canceling Reservation ...
  • Page 7 Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists 5 Troubleshooting... 5-1 Troubleshooting Appendix Table of Contents Index Printing Reports Automatically ... 4-3 TX RESULT REPORT ... 4-3 RX RESULT REPORT ... 4-4 ACTIVITY REPORT ... 4-5 Printing Reports and Lists Manually ... 4-6 General Problems...
  • Page 8 Advanced Fax Features 6 Appendix... 6-1 Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Glossary ... 6-2 Index ... 6-8 Back Previous Next...
  • Page 9 Advanced Fax Features How to Use This Guide Advanced Copy Features ■ Using the Top Page System Monitor Reports and Lists Troubleshooting Advanced Fax Features Advanced Copy Appendix Features System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Table of Contents Index Back...
  • Page 10 Advanced Fax ■ Features Using the Chapter Topic List Advanced Copy Features System Monitor Reports and Lists Advanced Fax Features Advanced Copy Features Troubleshooting System Monitor Reports and Lists Troubleshooting Appendix Appendix Table of Contents Index Table of Contents Index Back 1 Advanced Fax Features Dialing Features...
  • Page 11 Advanced Fax Features The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should keep in mind when using the machine. Advanced Copy Features WARNING Indicates a warning that may lead to death or serious injury if not observed. System Monitor CAUTION Explains how to avoid actions that could injure you or damage your machine.
  • Page 12 System Monitor Copyright Copyright © 2006 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval Reports and Lists system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
  • Page 13 Advanced Fax Features 1 Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Dialing Features... 1-2 Using Address Book ... 1-2 Redialing... 1-3 Switching Temporarily to Tone Dialing... 1-4 Checking Dialing Line ... 1-5 Dialing an Overseas Number (With Pauses) ...

  • Page 14: Dialing Features

    Advanced Fax Features Dialing Features Advanced Copy Features The machine provides the following dialing features: address book dialing, redialing, temporary tone dialing, checking dialing line, and dialing an overseas number. System Monitor ■ Using Address Book Reports and Lists Address book dialing enables you to search for a particular recipient registered in the machine.

  • Page 15: Redialing

    Advanced Fax Features Use the numeric keys to enter up to 10 first characters of the recipient’s name, then Advanced Copy press [OK]. Features S E A R C H System Monitor C A N O N – When the search is completed, the number of recipients that match the characters you entered is displayed in parentheses.

  • Page 16: Switching Temporarily To Tone Dialing

    Advanced Fax Features Use [ redials the machine will make, then press Advanced Copy [OK]. Features R E D I A L System Monitor You can also enter values with the numeric keys. NOTE Reports and Lists Reagrdless of the number you entered, the machine makes only one redialing attempt if it does not detect a busy signal.

  • Page 17: Checking Dialing Line

    Advanced Fax ■ Features Checking Dialing Line Checking dialing line function enables you to configure the Advanced Copy setting on whether to check for a dial tone. Features Press [Additional Functions]. System Monitor Use [ SETTINGS>, then press [OK]. Reports and Lists Use [ then press [OK].

  • Page 18: Receiving Features

    Advanced Fax Features Receiving Features Advanced Copy Features You can set receive mode that suits your needs. The machine also provides the following receiving features: memory reception, reception restriction, and remote System Monitor reception. ■ Setting Receive Mode Reports and Lists To determine the right mode for you, see “Set the Machine for Receiving Faxes,”...
  • Page 19 Advanced Fax Features Manual Reception Advanced Copy When you select < Features procedure below to receive a fax. System Monitor When the telephone rings, pick up the handset of the external telephone. Reports and Lists Confirm that the modem’s connecting sound is heard, then press [Start].

  • Page 20: Memory Reception

    Advanced Fax Features DRPD: Optional Settings Advanced Copy If required, change the optional settings as follows: Features Press [Additional Functions]. System Monitor Use [ SETTINGS>, then press [OK]. Reports and Lists Use [ then press [OK]. Troubleshooting Use [ then press [OK]. Appendix Use [ press [OK].

  • Page 21: Reception Restriction

    Advanced Fax ■ Features Reception Restriction You can reject incoming faxes without sending their numbers in Advanced Copy the machine. Features Press [Additional Functions]. System Monitor Use [ SETTINGS>, then press [OK]. Reports and Lists Use [ then press [OK]. Troubleshooting Use [ RESTRICTION>, then press [OK].

  • Page 22: Printing Received Documents

    Advanced Fax Features Receiving a Fax Remotely Advanced Copy When you receive a call, pick up the handset Features of the external telephone. System Monitor Use the numeric keys to enter the two-digit remote reception ID to start reception. When the reception is complete, hang up the Reports and Lists telephone.

  • Page 23: Additional Fax Modes

    Advanced Fax Features Additional Fax Modes Advanced Copy Features The machine provides the following additional fax modes: broadcasting and canceling reservation. System Monitor ■ Broadcasting Broadcasting enables you to send the same document to Reports and Lists multiple recipients. Set a document. Troubleshooting Press [Additional Functions].

  • Page 24: Canceling Fax Jobs

    Advanced Fax Features Canceling Fax Jobs Advanced Copy Features Cancel an ongoing job (sending or receiving) as follows. To cancel sending jobs reserved in memory, see “Canceling Reservation,” on p. 1-11. System Monitor Press [Stop/Reset]. Reports and Lists For sending or receiving jobs, press [ select <YES>.

  • Page 25: Collate Copy

    Advanced Fax Features 2 Advanced Copy Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Advanced Copy Features... 2-2 Collate Copy ... 2-2 2 on 1 Combination ... 2-2 Canceling Copy Jobs... 2-3 Back Previous Next...

  • Page 26: Troubleshooting

    Advanced Fax Features Advanced Copy Features Advanced Copy ■ Features Collate Copy You can copy documents collated into sets arranged in page System Monitor order. This feature can be used with “2 on 1 Combination” (see p. 2-2) at the same time. Reports and Lists Set a document.

  • Page 27: Appendix

    Advanced Fax Features Place the next page of the document on the platen glass, then press [Start]. Advanced Copy Two scanned documents will be printed on one paper. Features NOTE – If you press [OK] without scanning the second document, only System Monitor the first document will be printed on the left side of the paper.

  • Page 28: Checking Job And Machine Status

    Advanced Fax Features 3 System Monitor Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Checking Job and Machine Status ... 3-2 Checking Print Status ... 3-2 Checking Print and Scan Counts... 3-2 Checking and Deleting Documents Stored in Memory.. 3-2 Checking and Printing Transmission/Reception Results .

  • Page 29: Reports And Lists

    Advanced Fax Features Checking Job and Machine Status Advanced Copy Features System monitor enables you to view and print the transmission/reception results, check remaining memory, monitor the status of fax, and check print and scan counts. System Monitor ■ Checking Print Status Reports and Lists You can check and delete the print jobs sent from a computer.
  • Page 30 Advanced Fax ■ Features Checking and Printing Transmission/ Reception Results Advanced Copy Features Press [System Monitor]. System Monitor Use [ then press [OK]. Use [ Reports and Lists transmission/reception result. The following items are displayed: Troubleshooting – Transaction number (60 down to 01, from the newest to the oldest) –...
  • Page 31 Advanced Fax Features 4 Reports and Lists Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Summary of Reports and Lists ... 4-2 Printing Reports Automatically ... 4-3 TX RESULT REPORT ... 4-3 RX RESULT REPORT ... 4-4 ACTIVITY REPORT...

  • Page 32: Reports And Lists

    Advanced Fax Features Summary of Reports and Lists Advanced Copy Features The machine can generate the following reports and lists. For how to print reports, see “Printing Reports Automatically,” on p. 4-3, and “Printing Reports and Lists Manually,” on p. 4-6. System Monitor Report/List TX RESULT REPORT...

  • Page 33: Printing Reports Automatically

    Advanced Fax Features Printing Reports Automatically Advanced Copy Features TX RESULT REPORT, RX RESULT REPORT, and ACTIVITY REPORT can be set to print automatically. System Monitor ■ TX RESULT REPORT Reports and Lists Press [Additional Functions]. Use [ Troubleshooting SETTINGS>, then press [OK]. Use [ then press [OK].

  • Page 34: Rx Result Report

    Advanced Fax Features ● RESULT: Result of transaction – OK: Transmission successful Advanced Copy – NG: Transmission failed Features – STOP: Transmission manually canceled before completion System Monitor – MEM.FULL: Memory became full during transmission – NO ANSWER: Call not answered ●...

  • Page 35: Activity Report

    Advanced Fax Features ● RESULT: Result of transaction – OK: Reception successful Advanced Copy – NG: Reception failed Features – STOP: Reception manually canceled before completion System Monitor – MEM.FULL: Memory became full during reception ● Error code: For descriptions of error codes, see Chapter 11, “Troubleshooting,”...

  • Page 36: Printing Reports And Lists Manually

    Advanced Fax Features Printing Reports and Lists Manually Advanced Copy Features For information on each report or list, see “Summary of Reports and Lists,” on p. 4-2. System Monitor Press [Additional Functions]. Use [ Reports and Lists SETTINGS>, then press [OK]. Use [ Troubleshooting then press [OK].
  • Page 37 Advanced Fax Features 5 Troubleshooting Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index General Problems ... 5-2 Paper Feeding Problems... 5-3 Faxing Problems... 5-4 Sending Problems ... 5-4 Receiving Problems... 5-8 Copying Problems ... 5-13 Printing Problems...
  • Page 38 Is the power cord plugged in securely? Unplug the machine and wait for 5 seconds, then plug it back in. If the LCD still remains blank, contact Canon Customer Care Center. Is the machine in sleep mode? Press [Energy Saver] on the operation panel to cancel sleep mode.
  • Page 39 Advanced Fax Features Paper Feeding Problems Advanced Copy Features Paper does not feed properly. System Monitor Reports and Lists Troubleshooting Appendix Multiple sheets feed together into the machine. Table of Contents Index Is the paper loaded correctly? Make sure the paper is correctly loaded. (See “Set Up the Paper Cassette and Load Paper,”...
  • Page 40 Advanced Fax Features Faxing Problems Advanced Copy Features ■ Sending Problems System Monitor Cannot send a fax. Reports and Lists Troubleshooting Appendix Table of Contents Index Is the machine overheated? Unplug the machine and let it cool for about 5 minutes.
  • Page 41 Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Did you dial the correct number? Check that you have the correct number. Is the machine in Sleep mode? The machine does not scan documents, if it is in Sleep mode.
  • Page 42 Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Memory fills up immediately when you try to send. Appendix Table of Contents Index Did the recipient’s machine answer within 35 seconds (after all automatic redialing attempts)? Ask the recipient to check the machine. For an overseas call, add pauses to the registered number.
  • Page 43 Advanced Fax Features Documents are printed out in a reduced size on the recipient’s machine. Advanced Copy Features System Monitor Reports and Lists The documents you sent are too light. Troubleshooting Appendix Table of Contents Index Is the recipient’s paper smaller than the size of the documents you sent? If the recipient is using small-size paper, your machine automatically reduces the size of the...
  • Page 44 Advanced Fax Features Errors occur frequently while sending. Advanced Copy Features System Monitor ■ Reports and Lists Receiving Problems Part of the documents you receive are cut off. Troubleshooting Appendix Table of Contents Index Are the telephone lines in poor condition, or do you have a bad connection? Check if there is a device nearby that interferes with signal transmission (e.g., microwave oven).
  • Page 45 Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists No automatic switching between telephone and fax calls. Troubleshooting Appendix Table of Contents Index Is paper loaded in the machine? Make sure paper is loaded in the machine. (See “Set Up the Paper Cassette and Load Paper,”...
  • Page 46 Advanced Fax Features Advanced Copy Features System Monitor Cannot receive a document manually. Reports and Lists Troubleshooting Appendix Table of Contents Index Can the sender’s machine send the CNG signal, which tells your machine that the incoming call is a fax call? Some machines cannot send this signal.
  • Page 47 Advanced Fax Features Faxes do not print. Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Have you removed the sealing tape from the toner cartridge? Make sure you remove the sealing tape from the cartridge.
  • Page 48 Advanced Fax Features Advanced Copy Features System Monitor Receiving of documents is too slow. Reports and Lists Troubleshooting Appendix Table of Contents Index Is the toner low or unevenly distributed? Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge. (See Chapter 10, “Maintenance,”...
  • Page 49 Advanced Fax Features Copying Problems Advanced Copy Features Cannot make copies. System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Have you removed the sealing tape from the toner cartridge? Make sure you remove the sealing tape from the cartridge.
  • Page 50 Advanced Fax Features Printing Problems Advanced Copy Features Nothing prints. System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Is the power cord plugged in securely? Check that the power cord is securely plugged into the machine and into the wall outlet. If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on.
  • Page 51 Advanced Fax Features Paper jams occur. Advanced Copy Features System Monitor Reports and Lists Printout is not clear. Troubleshooting Appendix Table of Contents Index Is the correct type of paper loaded in the machine? Make sure you load paper that meets the requirements for use.
  • Page 52 Advanced Fax Features Telephone Problems Advanced Copy Features Cannot dial. System Monitor Reports and Lists Troubleshooting Appendix Telephone disconnects while you are talking. Table of Contents Index Is the telephone cable connected properly? Make sure the cable is connected properly. (See “Connect Telephone Cables,”...
  • Page 53 Appendix http://www.canontechsupport.com/ ■ Customer Support (Canada) Canon Canada Inc., offers a full range of customer technical support options*: – For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently asked questions, visit http://www.canon.ca/ –...
  • Page 54 Advanced Fax Features 6 Appendix Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Glossary ... 6-2 Index ... 6-8 Back Previous Next...
  • Page 55 Advanced Fax Features Glossary Advanced Copy Features System Monitor Activity Report A journal of the machine’s fax transactions, both sent and received. Reports and Lists Automatic redialing When the receiving fax machine is busy or does not answer, or when an error occurs while sending, the machine waits a specified time and then automatically redials the number.
  • Page 56 Advanced Fax Features Document Advanced Copy The sheet of paper containing the data that you send to, or Features receive from a machine. DRPD System Monitor This receive mode allows the machine to distinguish fax and voice calls depending on the distinctive ring patterns assigned to different numbers.
  • Page 57 Advanced Fax Features G3, Group 3 fax machine Advanced Copy Defined by CCITT/ITU-T. Uses encoding schemes to transmit Features image data while reducing the amount of data that needs to be transmitted, thus reducing transmission time. G3 fax machines System Monitor can transmit one page in less than one minute.
  • Page 58 Advanced Fax Features One-Touch Speed Dialing Advanced Copy An automatic dialing method that allows you to dial a fax or Features telephone number by pressing a single one-touch speed dial key. One-Touch Speed Dial keys System Monitor The numbered keys on the operation panel that may be registered as single or a group of fax numbers.
  • Page 59 Advanced Fax Features Remote reception Activating fax reception by answering an external telephone that Advanced Copy is not located near the machine. You need to dial a remote receiving ID number to start remote reception. Features Report A document printed by the machine and containing information System Monitor about the faxes it has sent or received.
  • Page 60 Advanced Fax Features Tone Advanced Copy A key that allows you to temporarily switch to touch-tone from Features pulse dialing. In some countries, on-line data services may require that you use tone dialing. System Monitor Toner A black, resin coated powder contained in the toner cartridge. The machine applies the toner to the surface of the photosensitive drum inside the machine via an Reports and Lists...
  • Page 61 Advanced Fax Features Index Advanced Copy Features Symbols & Numerics System Monitor 1-TOUCH LIST 4-2 Reports and Lists ACTIVITY REPORT 4-2 Printing automatically 4-5 Additional fax modes 1-11 Troubleshooting Address Book 1-2 AnsMode 1-6 Appendix Broadcasting 1-11 Canceling Current job 1-12 CODED DIAL LIST 4-2 coded dialing 1-2 DRPD 1-8...
  • Page 62 System Monitor CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Reports and Lists CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. Troubleshooting 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V.

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