Problems Sending Faxes; Repeated Errors Occur When You Receive A Fax; Cannot Send A Fax - Canon PIXMA MP830 User Manual

Repeated Errors Occur When You Receive a Fax

Cause
The telephone line condition or the
connection is poor.
The sender's fax machine is not
operating normally.

Problems Sending Faxes

Cannot Send a Fax

Cause
The machine is not on.
The In Use/Memory Lamp is
flashing.
The telephone line is connected to
the External Device Jack.
The telephone line type is not set
correctly.
<Dial tone detect> is set to <ON>.
The fax number is not correctly
registered in a speed dial.
There was an error during
transmission.
Cannot hear the dial tone.
The document is not loaded
properly.
A fax destination is displayed on the
LCD.
There was a printer error.
186 Troubleshooting
Reduce the reception start speed. See
If there is a poor line or connection, reducing the reception start speed
may correct the error.
Contact the sender and check whether his/her fax machine is operating
normally.
You cannot send faxes if the power is turned off. Press [ON/OFF] to turn
the power on.
After a power failure or disconnecting of the power cord, press [ON/
OFF] to turn the power on.
Another document is being sent from memory. Wait until the machine
finishes sending it.
Reconnect to the Telephone Line Jack. Refer to the Easy Setup
Instructions.
If you still cannot send a fax, there is a problem with the telephone line.
Contact your telephone company and the manufacturer of your terminal
adapter or telephone adapter.
If the telephone line type is not set correctly, you will not be able to send
faxes, but will still be able to receive them. In this case, check the
telephone line type setting and change it as necessary. See
Telephone Line Type" on page
Resend the fax after a while. If you still cannot send the fax, set <Dial tone
detect> to <OFF>.
Make sure that the fax number is correctly registered when speed dialing.
See "Registering One-Touch Speed Dialing" on page
Check the LCD for an error message. See
Displayed on the LCD" on page
Print the Activity report and check for an error. See
Activity Report Manually" on page
Check that the telephone line is connected correctly to the proper jack. If
so, then there is a problem with your telephone line. Contact your
telephone line provider.
Remove the document then reload it on the Platen Glass or ADF. See
"Loading Documents to Copy, Fax, or Scan" on page
Another document is being sent from memory. Wait until the machine
finishes sending it.
Resolve the printer error. If you are out of paper, set the paper.
If you are in a hurry, you can send the fax before resolving the printer error
by pressing [Stop/Reset]. In this case, be sure to press [FAX] to print the
faxes stored in memory once the transmission is complete.
Action
"RX start speed" on page
Action
81.
86.
"An Error Message is
161.
"Printing the
105.
19.
140.
"Setting the
Chapter 11