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Kia Sorento 4wd Workshop Manual (V6-3.5L (2011))
Kia Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Tire Monitoring System > Low Tire Pressure
Indicator > Component Information > Technical Service Bulletins > Tire Monitoring System - Low Pressure Warning Lamp
On
Low Tire Pressure Indicator: Technical Service Bulletins Tire Monitoring System - Low Pressure
Warning Lamp On
Model All Model
Group Suspension System(21)
Number KT2009021301
Date Friday, February 13, 2009
Area N.America
Subject Handling Customer Complaints of TPMS Low Pressure Warning Lamp On
- Description
A recent review of warranty claim data has indicated that many dealers are writing repair orders
and entering unnecessary claims related to normal TPMS system operation. The Tire Pressure
Monitoring System was developed as an important safety feature to alert customers to low air
pressure in one or more of their tires, prompting them to check and adjust their tire pressure at the
nearest service station or other similar facility. Occasionally, due to a customer's lack of familiarity
with the TPMS system and a conditioned response to bring the vehicle in to their serviceing dealer
for any warning lamp concern, you may be presented with a vehicle which has the Tread Lamp
illuminated due to low tire pressure on a normally operating TPMS system. Service advisers and
other dealership personal should screen for all such types of customer complaints and not begin
writing a repair order due to a low tire pressure warning lamp (Tread Lamp) in the absence of any
TPMS Malfunction Indicator Lamp (TPMS Lamp) illuminated. Assist the customer in checking and
adding air to the tires as necessary during their first visit for the low air pressure light on and
provide them with a copy of the tri-fold Kia TPMS Brochure P/N UN050-KU-001.
A warranty claim should not be filed for any complaint related to low tire pressure and may result in
a debit being applied to your dealership during the normal claims review process.
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