Solving Diskette Problems - HP Compaq dc5700 MT Reference Manual

Solving Diskette Problems

Solving Diskette Problems
Problem
Diskette drive light stays on.
Drive not found.
Diskette drive cannot write
to a diskette.
Cannot format diskette.
Service Reference Guide, dc5700
Cause
Diskette is damaged.
Diskette is incorrectly
inserted.
Drive cable is not
properly connected.
Cable is loose.
Removable drive is not
seated properly.
Diskette is not
formatted.
Diskette is
write-protected.
Writing to the wrong
drive.
Not enough space is
left on the diskette.
Legacy diskette writes
are disabled in
Computer Setup.
Diskette is damaged.
Invalid media reported.
Disk may be
write-protected.
437804-001
Troubleshooting Without Diagnostics
Solution
In Microsoft Windows XP, right-click
Start, click Explore, and select a
drive. Select File > Properties >
Tools. Under Error-checking,
click Check Now.
Remove diskette and reinsert.
Reconnect power cable. Ensure that
all four pins are connected.
Reseat diskette drive data and
power cables.
Reseat the drive.
Format the diskette.
1. From Windows Explorer select
the disk (A) drive.
2. Right-click the drive letter and
select Format.
3. Select the desired options, and
click Start to begin formatting
the diskette.
Use another diskette or remove the
write protection.
Check the drive letter in the path
statement.
1. Use another diskette.
2. Delete unneeded files from
diskette.
Enter Computer Setup and enable
Legacy Diskette Write in
Storage > Storage Options.
Replace the damaged diskette.
When formatting a disk in MS-DOS,
you may need to specify diskette
capacity. For example, to format a
1.44-MB diskette, type the following
command at the MS-DOS prompt:
FORMAT A: /F:1440
Open the locking device on the
diskette.
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