HP c8000 Hardware And Software Setup Manual

Hp c8000: software guide
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Getting Started

Hardware and Software Setup
HP workstation c8000
Document Part Number: AB629-90001
January 2004
This guide provides an overview of the system front and rear panel
connectors, instructions on how to set up and configure your system,
troubleshooting tips, and a list of available documentation.

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Summary of Contents for HP c8000

  • Page 1: Getting Started

    Getting Started Hardware and Software Setup HP workstation c8000 Document Part Number: AB629-90001 January 2004 This guide provides an overview of the system front and rear panel connectors, instructions on how to set up and configure your system, troubleshooting tips, and a list of available documentation.
  • Page 2 The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    Recovering the OS........... . 4–10 HP workstation c8000 — Getting Started...
  • Page 4 Contents Index HP workstation c8000 — Getting Started...
  • Page 5: Preface

    Return used batteries either to the shop from which you bought them, to the dealer from whom you purchased your system, or to HP so that they can either be recycled or disposed of in the correct way. Returned batteries will be accepted free of charge.
  • Page 6 “Safety and Comfort Guide”, before using your system. This guide is available on the Documentation and Utility CD provided with your system, and at www.hp.com/ergo. HP workstation c8000 — Getting Started...
  • Page 7: Finding Information

    Your HP system has been designed to respect the environment as much as possible. HP can also take back your old system for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to HP recycling facilities in Europe or the U.S.A.
  • Page 8: Additional Documentation

    For complete and current information on supported accessories and components, visit: Subscriber’s Choice Subscriber's Choice is an HP program that allows you to sign up to receive driver and software alerts, proactive change notifications (PCNs), the HP newsletter, and more. Sign up today at: viii Getting Started Guide —...
  • Page 9: Hardware Setup

    Hardware Setup This section provides instructions on: attaching the pedestal choosing a location connecting devices identifying features of the front and rear panel HP workstation c8000 — Getting Started 1–1...
  • Page 10: Attaching The Pedestal (Tower Configuration Only)

    Hardware Setup Attaching the Pedestal (tower configuration only) CAUTION: Before operating the HP workstation c8000, you must attach the Ä pedestal to the base of the system to ensure that the system is stable. To attach the pedestal: 1. Place the system on its side with the bottom of the chassis at the 2.
  • Page 11: Connecting Devices

    The connectors are shaped to go in one way only. Refer to the label on the back of the workstation for the position of each connector. Cables and connectors Connect the devices as shown. Connecting devices HP workstation c8000 — Getting Started Hardware Setup 1–3...
  • Page 12: Power, Keyboard, And Mouse

    Locate the equipment close to an easily accessible power outlet to ensure that the equipment can be unplugged quickly, if necessary. Graphics Cards The c8000 workstation is available with a range of graphics cards. 1–4 computer. systems, or to a power distribution unit (PDU) on the rack, for racked systems.
  • Page 13: Front Panel Features

    Front Panel Features The HP workstation c8000 front panel has the features identified in the following figures. Also note that: Front panel, tower configuration 1 System speaker 2 Three optical drive bays 3 System status LED 4 Power button 5 Disk activity LED HP workstation c8000 —...
  • Page 14 2 Three optical drive bays 3 System status LED 4 Power button 5 Disk activity LED 1–6 6 LAN activity LED 7 Two USB connectors 8 Headphone (option) 9 Microphone (option) - IEEE-1394 FireWire (option) HP workstation c8000 — Getting Started...
  • Page 15: Rear Panel Features

    Rear Panel Features The HP workstation c8000 rear panel has the following connectors and features: Rear panel, tower configuration 1 Power supply LED 2 Power cord connector 3 PCI/AGP retention release 4 External SCSI connector 5 Security cable slot 6 Monitor connector HP workstation c8000 —...
  • Page 16 (on graphics card) 7 LAN connector and LEDs 8 Three USB connectors 9 Two serial connectors (left connector is serial port A; right connector is serial port B) - Diagnostic LEDs q Transfer-of-control (TOC) button HP workstation c8000 — Getting Started...
  • Page 17: Software Setup

    The HP workstation c8000 comes in several different configurations. Please pay careful attention to the directions in this chapter and make the selections that match the options you purchased. This section provides instructions on: HP workstation c8000 — Getting Started...
  • Page 18: Starting The System

    This is normal. The following should occur: a. System status LED on the front panel turns on and blinks green. b. Diagnostic LEDs 1-4 on the rear panel create a scrolling pattern. Enter HP workstation c8000 — Getting Started...
  • Page 19: Initializing The Software

    Initializing the Software The c8000 workstation can be configured with the operating system (OS) pre-installed or packaged separately. CAUTION: Do NOT turn off the system while the software is being initialized, Ä as this could cause unexpected results. HP workstation c8000 — Getting Started...
  • Page 20: Locating Your Product And Serial Number

    The product and serial numbers are located on the Pull-out Information Tab on the side of your workstation. These numbers are required to initialize your system at first boot. Pull-out information card (tower) Pull-out information card (rack-mounted) 2–4 HP workstation c8000 — Getting Started...
  • Page 21: Turning Off The System

    CAUTION: If the system is in the process of starting up, do not power off the system, as this can corrupt or compromise the operating system and require you to reinstall the OS. HP workstation c8000 — Getting Started /etc/shutdown fsck...
  • Page 22: Configuring The System

    You can access the BCH directly or via a serial console connection. For details on accessing the BCH, refer to “System Configuration” in the HP c8000 workstation Technical Reference Guide. 2–6 It lets the system know which path to boot from.
  • Page 23: New Component Setup

    You do not need any tools for basic system setup tasks. However, you may need tools for adding some components. See the HP workstation c8000 Technical Reference Guide for more information. To prevent possible damage from static electricity, you will need: WARNING: For hardware installation procedures, you must power off Å...
  • Page 24 Rotate the panel and lift it off a. Press the two clips on the inside of the case to release the front panel b. Rotate the panel and lift it off Removing the system access panels HP workstation c8000 — Getting Started...
  • Page 25 HP workstation c8000 — Getting Started The following diagram shows the location of internal components. For detailed instructions on installing hardware components, see the HP c8000 Technical Reference Guide. Location of Internal Components 1 PCI and AGP slots 2 Power supply...
  • Page 26: Updating Firmware And Drivers For New Hardware

    New hardware devices may require an upgrade to the system firmware or drivers. To download the latest drivers and firmware for your system, go to the HP support site: Follow the menu prompts to navigate to the support page: 1. Select 2.
  • Page 27: Troubleshooting

    For online access to technical support information and tools, go to http://www.hp.com/support troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and proactive notification services. HP workstation c8000 — Getting Started Troubleshooting System does not start properly Keyboard problems Mouse problems...
  • Page 28: General Troubleshooting

    Check the system status LED on the front panel. If it is blinking orange or red, see Troubleshooting in the HP workstation c8000 Technical Reference Guide for additional information. HP workstation c8000 — Getting Started...
  • Page 29: Keyboard Problems

    The keyboard is free of debris. The keyboard itself is not defective. HP workstation c8000 — Getting Started Plug the cable into any USB port. Ports are labeled for easy identification. Reboot the workstation. Ensure that all keys are at the same height, and none are stuck down.
  • Page 30: Mouse Problems

    Plug the cable into any USB port. Ports are labeled for easy identification. Clean the mouse ball as shown below. Replace the mouse with unit that is known to work or try the mouse with another system. on page 4-9. HP workstation c8000 — Getting Started “Software...
  • Page 31: Monitor Remains Blank When System Is On

    Diagnostics Tools” You Forgot the BCH Password(s) If you forget your passwords, they can be reset using a jumper on the system board. See the HP workstation c8000 Technical Reference Guide. HP workstation c8000 — Getting Started Ensure the power cord is plugged into a working grounded power outlet and into the monitor.
  • Page 32: Troubleshooting With The System Leds

    Blinking orange Blinking red information on warnings and faults. 4–6 State System is off System is running normally System is booting System WARNING System FAULT “Diagnostic LEDs (rear panel)” on page 4-8 for additional HP workstation c8000 — Getting Started...
  • Page 33 The two LAN LEDs on the rear panel of the system provide additional information about LAN activity. These LEDs are part of the LAN connector. LAN LED Activity Gbit HP workstation c8000 — Getting Started State Off or no current disk/drive activity Disk/drive is being accessed Location Color...
  • Page 34: System Event Log

    System Event Log If the LEDs indicate an error, the system event log (SEL) will provide a more detailed explanation of the failure. For information on accessing and reading the SEL, see the HP workstation c8000 Technical Reference Guide. 4–8...
  • Page 35: Software Diagnostics Tools

    Environment (ODE). Before you run the HP diagnostic software, note any Diagnostic LED codes. Offline Diagnostics Environment For instructions on how to run ODE from the HP IPF Offline Diagnostics and Utilities CD, refer to the HP workstation c8000 Technical Reference Guide.
  • Page 36: Recovering The Os

    Instructions for your HP Recovery CD or DVD for HP-UX are located on the sleeve. For additional information, go to: CAUTION: Using the Recovery CD permanently erases the contents of your Ä...
  • Page 37 1–7 1–8 graphics card 4–5 graphics cards 1–4 help 4–1 keyboard connecting 1–4 troubleshooting 4–3 HP workstation c8000 — Getting Started LAN LED 4–7 LEDs troubleshooting 4–6 location for workstation 1–2 log, system event 4–8 monitor connecting 1–4 troubleshooting 4–5 mouse connecting 1–4...
  • Page 38 2–3 software diagnostic toolstroubleshooting software diagnostics tools 4–9 start 2–2 system board LEDs 4–8 system event log 4–8 HP workstation c8000 — Getting Started system LEDs troubleshooting 4–6 Technical Reference Guide –viii technical support –viii tools 3–1 troubleshooting 4–1 keyboard 4–3...
  • Page 39 Index HP workstation c8000 — Getting Started Index–3...
  • Page 40 Index Index–4 HP workstation c8000 — Getting Started...

Table of Contents