Running View System Information (Inspect) - HP ProSignia 120 Maintenance And Service Manual

Error Code Description
3301-xx CD-ROM drive read test failed.
3305-xx CD-ROM drive seek test failed.
6600-xx ID test failed.
6605-xx Read test failed.
6608-xx Controller test failed.
6623-xx Random read test failed.

2.5.3 Running View System Information (INSPECT)

The View System Information (INSPECT) utility provides information about the
computer and installed or connected devices. You can display, print, or save the
information.
In order to access the INSPECT utility, follow the instructions below:
1. Connect a printer if you want to print the INSPECT information.
2. Turn on or restart the computer.
3. Access Compaq Utilities by pressing F10 when the cursor blinks in the upper-right
corner of the display.
4. If prompted, select a language.
5. Click View System Information (INSPECT).
6. Click the item you want to view. The list includes the following:
System
ROM
Keyboard
System ports
System storage
Graphics
Memory
7. Follow the instructions on the screen to cycle through the screens, to return to the
list and choose another item, or to print the information.
8. Select Exit Inspect.
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The Compaq Prosignia is only supported by Convenience Base II. It is not supported by any prior convenience bases.
2-14 Troubleshooting
Table 2-15
CD-ROM Test Error Codes
Recommended Action
1. Replace the CD and retest.
2. Verify that drivers are loaded and properly
installed.
3. Replace the CD-ROM drive and retest.
4. Replace the system board and retest.
Audio
Operating system
System files
Windows files
Miscellaneous
Network - Applicable only if
computer is docked in the
Convenience Base II
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