Computer Checkup (Test) - HP ProSignia 120 Maintenance And Service Manual

2.5.2 Computer Checkup (TEST)

Computer Checkup (TEST) determines whether the various computer components and
devices are recognized by the computer and are functioning properly. You can display,
print, or save the information that Computer Checkup generates.
NOTE: Compaq Utilities are intended for testing only Compaq-supplied components.
Testing of non-Compaq components may be inconclusive.
Running Computer Checkup (TEST)
1. Plug the computer into an external power source. A low battery condition can
interrupt the program.
2. Connect a printer if you want to print a log of error messages.
3. Turn on the external devices that you want to test.
4. Turn on or restart the computer.
5. Access Compaq Utilities by pressing F10 when the blinking cursor appears in the
upper-right corner of the display.
6. Click Computer Checkup
If the list of installed devices is correct, click OK.
If the list is incorrect, ensure that any new devices are installed properly.
7. Select one of the following from the Test Option menu:
Quick Check Diagnostics
Automatic Diagnostics
Prompted Diagnostics
8. Follow the instructions on the screen as the devices are tested.
9. Click Exit Diagnostics
Computer Checkup (TEST) Error Codes
Computer Checkup (TEST) error codes occur if the system recognizes a problem while
running Computer Checkup. These error codes help identify possible defective
assemblies. Table 2-5 through Table 2-15 list Computer Checkup error codes, a
description of the error condition, and the recommended action for resolving the
condition. For removal and replacement procedures, refer to Chapter 5.
IMPORTANT: Run Computer Checkup each time you complete a recommended action
step. If the problem is resolved when POST and Computer Checkup are rerun (i.e.,
with no error codes), do not perform the remaining recommended action steps.
NOTE: The error codes in the following tables are listed in an "AYE-XX" format,
where:
A or AA
YY
XX
View the Device List.
Exit from this utility.
= Number that represents the faulty assembly
= Test or action that failed
= Specific problem
Troubleshooting 2-9