HP Pavilion DV7-4280 Maintenance And Service Manual

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HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide

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Summary of Contents for HP Pavilion DV7-4280

  • Page 1 HP Pavilion dv7 Entertainment PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Revision History

    Revision history Revision Publication date August 2010 December 2010 Description ● Chapter 1 — added new descriptions for the following components: ◦ Hard drive ◦ Processor ◦ WLAN module ● Chapter 3 and Chapter 4 — added new spare part numbers and descriptions for the following components: ◦...
  • Page 4 Revision history...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...
  • Page 7: Table Of Contents

    Table of contents 1 Product description ... 1 2 Components ... 8 Top components ... 8 TouchPad ... 8 TouchPad buttons ... 9 Lights ... 10 Buttons and Fingerprint Reader (select models only) ... 11 Keys ... 12 Front components ... 13 Right-side components ...
  • Page 8 Grounding guidelines ... 46 Component replacement procedures ... 49 Service tag ... 49 Computer feet ... 50 Battery ... 51 Primary hard drive cover ... 52 Hard drive ... 53 Secondary hard drive ... 55 WLAN module ... 58 RTC battery ... 61 Memory module ...
  • Page 9 Setup Utility menus ... 104 Main menu ... 104 Security menu ... 104 System Configuration menu ... 105 Diagnostics menu ... 105 6 Specifications ... 106 Computer specifications ... 106 17.3-inch, HD+ flush glass AntiGlare display specifications ... 107 17.3-inch, HD+ BrightView display specifications ... 108 Hard drive specifications ...
  • Page 10 9 Power cord set requirements ... 128 Requirements for all countries or regions ... 128 Requirements for specific countries or regions ... 129 10 Recycling ... 130 Battery ... 130 Display ... 130 Index ... 136...
  • Page 11: Product Description

    Product description Category Product Name Processors Description HP Pavilion dv7 Entertainment PC Intel® Core™ i7 processors Intel Quad Core i7-2820QM 2.30- GHz processor (SC turbo up to 3.40- GHz), 45W (1600 MHz, 8-MB L2 cache) Intel Quad Core i7-2630QM 2.00- GHz processor (SC turbo up to 2.90-...
  • Page 12 Intel Pentium P6100 2.00-GHz processor (1066-MHz, 3 MB L3 cache) Intel Pentium P6000 processor with 1.86GHz, 1066MHz/3MB L3 Intel HM65 Express Chipset Intel HM55 Express Chipset HP Pavilion dv7 HP Pavilion dv7 Entertainment PC, Entertainment PC, computer model computer model 5000 through...
  • Page 13 (2048-MB × 1 + 1024-MB × 1) ● 2048-MB total system memory (1024-MB × 2, dual-channel) ● 2048-MB total system memory (2048-MB × 1) HP Pavilion dv7 HP Pavilion dv7 Entertainment PC, Entertainment PC, computer model computer model 5000 through...
  • Page 14 Supports all Serial ATA (SATA) 9.5- mm/12.5-mm, 6.35-cm (2.50-in) hard drives Supports up to 2 hard drives Support for solid-state drives (SSD) Support for HP ProtectSmart Hard Drive Protection Dual hard drive configurations: ● 2-TB (1-TB, 5400-rpm × 2) ●...
  • Page 15 2070 Bluetooth 2.1+EDR Combo Adapter Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) Broadcom 4322 802.11a/b/g/n WLAN module HP Pavilion dv7 HP Pavilion dv7 Entertainment PC, Entertainment PC, computer model computer model 5000 through...
  • Page 16 1600 x 1200 external resolution at 75Hz ● 1920 x 1200 external resolution at 75Hz AC Smart Pin adapter 17-in full-size keyboard with numeric keypad HP Pavilion dv7 HP Pavilion dv7 Entertainment PC, Entertainment PC, computer model computer model 5000 through 4000 through...
  • Page 17 Windows 7 Home Basic (32 and 64 bit) AC adapter Battery (system) Hard drives (2) Memory module Optical drive WLAN module HP Pavilion dv7 HP Pavilion dv7 Entertainment PC, Entertainment PC, computer model computer model 5000 through 4000 through 5099 4299 √...
  • Page 18: Components

    Components Top components TouchPad Component TouchPad To view or change the pointing device preferences: Select Start > Devices and Printers. Right-click the device representing the computer. Select Mouse settings. Chapter 2 Components Function Moves the pointer and selects or activates items on the screen.
  • Page 19: Touchpad Buttons

    TouchPad buttons Item To view or change pointing device preferences: Select Start > Devices and Printers. Right-click the device representing your computer. Select Mouse settings. Description TouchPad On/Off button Left TouchPad button Right TouchPad button Function Turns the TouchPad on and off. Press and hold the button for two seconds to turn the TouchPad on and off.
  • Page 20: Lights

    Lights Item Description Caps Lock light Power light Volume Mute light Wireless light TouchPad light Fingerprint Reader light Chapter 2 Components Function On—The Caps Lock is on. ● On—The computer is on. ● Flashing—The computer is in Sleep. ● Off—The computer is off or in Hibernation. Amber—The computer sound is off.
  • Page 21: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and Fingerprint Reader (select models only) Item Description Power button Fingerprint Reader (select models only) This table describes the factory settings. For information about changing the factory settings, see Help and Support. Function Press the Power button to: ● Turn on the computer.
  • Page 22: Keys

    Keys Item Description Windows Logo key Windows Applications key Integrated numeric keypad Function keys Chapter 2 Components Function Press the esc and keys at the same time to display system information. Press the at the same time as a function key or the execute frequently used system functions.
  • Page 23: Front Components

    Front components Description Speakers Right-side components Item Description Power light Hard Disk Drive light USB ports (2) Optical Drive light Optical drive AC Adapter light Power connector Security Cable slot Function Produce sound. Function ● On—The computer is on. ● Flashing—The computer is in Sleep.
  • Page 24: Left-Side Components

    Left-side components Item Description Vents (2) External Monitor port RJ-45 (network) jack HDMI port eSATA/USB port (select models only) USB port Audio-in (microphone) jack Audio-out (headphone) jack SD card reader Chapter 2 Components Function Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 25: Bottom Components

    Bottom components Item Description Battery bay Battery Release latch Vents (7) Primary Hard Drive bay Integrated subwoofer Function Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 26: Display Components

    Display components Item Description Internal microphones (2) Webcam light Webcam Chapter 2 Components Function Record sound. On—The webcam is in use. Records video, and captures still photographs.
  • Page 27: Wireless Antennas (Select Models Only)

    Wireless antennas (select models only) On select computer models, at least two antennas (1, 2) send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.
  • Page 28: Additional Hardware Components

    Additional hardware components Item Description Power cord* AC adapter Battery* * Batteries and power cords vary in appearance by region and country. Chapter 2 Components Function Connects an AC adapter to an AC outlet. Converts AC power to DC power. Provides power when the computer is not connected to an external power source.
  • Page 29: Illustrated Parts Catalog

    Illustrated parts catalog...
  • Page 30: Service Tag

    Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components.
  • Page 31: Computer Major Components

    Computer major components Item Description 17.3-in display assembly: For use only with HP Pavilion dv7 Notebook PC 50xx computer models For use only with HP Pavilion dv7 Notebook PC 40xx computer models: Spare part number 634867-001 Computer major components...
  • Page 32 Power button board (includes cable) Top cover (includes TouchPad and TouchPad buttons): Top cover with aluminum finish for use only with HP Pavilion dv7 Notebook PC 50xx computer models (includes fingerprint reader) For use only with HP Pavilion dv7 Notebook PC 40xx computer models:...
  • Page 33 Item Description For use only with HP Pavilion dv7 Notebook PC 40xx computer models: Intel Quad Core i7-840QM 1.86-GHz processor, SC turbo up to 3.06-GHz, 45W Intel Quad Core i7-820QM 1.73-GHz processor, SC turbo up to 3.06-GHz, 45W Intel Quad Core i7-740QM 1.73-GHz processor, SC turbo up to 3.06-GHz, 45W Intel Dual Core i7-720QM 1.60-GHz processor, SC turbo up to 2.80-GHz, 45W...
  • Page 34 Item Description With ATI Mobility Radeon HD 6370 discrete graphics subsystem and 512-MB of dedicated memory (Quad Core), but without subwoofer With ATI Mobility Radeon HD 6370 discrete graphics subsystem, 512-MB of dedicated memory (Dual Core), and subwoofer v.1.2 With ATI Mobility Radeon HD 6370 discrete graphics subsystem and 512-MB of dedicated memory (Dual Core), but without subwoofer With ATI Mobility Radeon HD 5650 discrete graphics subsystem, 1-GB of dedicated memory (Quad Core), and subwoofer v.1.1...
  • Page 35 (18) Subwoofer (19) Battery: 9-cell, 93-Wh, 2.80-Ah Li-ion battery for use only with HP Pavilion dv7 Notebook PC 50xx computer models For use with all computer models: 9-cell, 93-Wh, 2.80-Ah Li-ion battery for use with all computer models 6-cell, 62-Wh, 2.80-Ah Li-ion battery for use with all computer models 6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models...
  • Page 36 Item Description Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,...
  • Page 37 Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators) For use only with HP Pavilion dv7 Notebook PC 50xx computer models: 750-GB, 7200-rpm (includes left and right bracket rails, connector cable, Mylar...
  • Page 38: Display Assembly Components

    Display assembly components Flush glass display assembly spare parts Item Description Display enclosure (includes wireless antenna transceivers and cables and logo LED board and cable) Webcam/microphone module Display Hinge Kit (includes right and left hinges) Flush glass display assembly (includes display panel cable) Display Cable Kit (includes display panel cable, and Webcam cable) Display hinge cover Display Screw Kit (not illustrated)
  • Page 39: Standard Display Assembly Spare Parts

    Display Hinge Kit (includes left and right hinges) Display panel (includes display panel cable) For use only with HP Pavilion dv7 Notebook PC 50xx computer models For use only with HP Pavilion dv7 Notebook PC 40xx computer models Webcam/microphone module...
  • Page 40 Item Description Display enclosure For use only on computer models with black finish For use only with computer models with silver finish For use only with computer models with white finish Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) Display Screw Kit (not illustrated) Chapter 3 Illustrated parts catalog Spare part number...
  • Page 41: Mass Storage Devices

    Mass storage devices Item Description Optical drive (includes bezel and bracket) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Blu-ray ROM DVD±R/RW SuperMulti DL Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Hard drive: For use with all computer models: 1-TB, 5400-rpm (includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators) 750-GB, 7200-rpm (includes left and right bracket rails, connector cable, Mylar cover...
  • Page 42 Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators) For use only with HP Pavilion dv7 Notebook PC 50xx computer models: 750-GB, 7200-rpm (includes left and right bracket rails, connector cable, Mylar cover...
  • Page 43: Miscellaneous Parts

    For use in the United Kingdom and Hong Kong Remote control (full-function, with teletext) For use only with HP Pavilion dv7 Notebook PC 50xx computer models: For use only with HP Pavilion dv7 Notebook PC 40xx computer models: Rubber Feet Kit...
  • Page 44: Sequential Part Number Listing

    Power cord for use in Israel 490371-D61 Power cord for use in India 537921-001 Bluetooth module for use only with HP Pavilion dv7 Notebook PC 40xx computer models (does not include a Bluetooth module cable) 581222-001 DVB-T TV tuner 581223-001...
  • Page 45 Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe 583053-001 Intel Quad Core i7-820QM 1.73-GHz processor, SC turbo up to 3.06-GHz, 45W for use only with HP Pavilion dv7 Notebook PC 40xx computer models (select models only) 586170-001 Intel Dual Core i7-720QM 1.60-GHz processor, SC turbo up to 2.80-GHz, 45W for use only with HP...
  • Page 46 Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, USA, Uzbekistan, US Virgin Islands, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, Zimbabwe 594187-002 Intel Dual Core i5-520M 2.40-GHz processor, SC turbo up to 2.93-GHz, 35W for use only with HP Pavilion dv7 Notebook PC 40xx computer models 594188-002 Intel Dual Core i5-540M 2.53-GHz processor, SC turbo up to 3.06-GHz, 35W for use only with HP...
  • Page 47 603781-001 160-GB solid-state drive 603783-001 320-GB, 7200-rpm hard drive for use only with HP Pavilion dv7 Notebook PC 40xx computer models (includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators) 603784-001...
  • Page 48 LED board and cable) 605339-001 Display enclosure for use only with HP Pavilion dv7 Notebook PC 40xx computer models equipped with a standard display assembly with white finish (includes wireless antenna transceivers and cables and logo...
  • Page 49 Top cover with silver finish for use only with computer models equipped with a fingerprint reader (includes fingerprint reader board and TouchPad and TouchPad buttons) 605347-001 Top cover with black finish for use only with HP Pavilion dv7 Notebook PC 40xx computer models not equipped with a fingerprint reader 605348-001...
  • Page 50 17.3-inch HD+ standard display assembly with white finish for use only with HP Pavilion dv7 Notebook PC 40xx computer models equipped with webcam and 2 microphones 609789-001 Top cover with white finish for use only with HP Pavilion dv7 Notebook PC 40xx computer models not equipped with a fingerprint reader 609941-001...
  • Page 51 512-MB of dedicated memory (Dual core) and subwoofer v.1.1 (includes replacement thermal material) 615442-001 Display bezel for use only with HP Pavilion dv7 Notebook PC 40xx computer models equipped with a standard display assembly 615443-001 Base enclosure for use only with with silver finish (includes rubber feet) 616978-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive...
  • Page 52 512-MB of dedicated memory (Dual Core) and subwoofer v.1.2 (includes replacement thermal material) 631254-001 Intel Quad Core i7-2820QM 2.30-GHz processor (SC turbo up to 3.40-GHz), 45W for use only with HP Pavilion dv7 Notebook PC 50xx computer models (1600 MHz, 8-MB L2 cache; includes replacement thermal material)
  • Page 53 500-GB, 5400-rpm hard drive only (does not include bracket rails, connector cable, Mylar cover, screws, or rubber isolators) 635500-001 Intel Pentium P6300 2.26-GHz processor for use only with HP Pavilion dv7 Notebook PC 40xx computer models (1066-MHz, 3 MB L3 cache; includes replacement thermal material) 635501-001 17.3-inch HD+ Brightview display panel for use only with HP Pavilion dv7 Notebook PC 50xx computer...
  • Page 54: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 55: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
  • Page 56: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
  • Page 57: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 58: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 59: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 78 screws, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
  • Page 60: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 605644-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures...
  • Page 61: Battery

    Battery Description 9-cell, 93-Wh, 2.80-Ah Li-ion battery for use only with HP Pavilion dv7 Notebook PC 50xx computer models For use with all computer models: 9-cell, 93-Wh, 2.80-Ah Li-ion battery for use with all computer models 6-cell, 62-Wh, 2.80-Ah Li-ion battery for use with all computer models 6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models...
  • Page 62: Primary Hard Drive Cover

    To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated. The battery release latch automatically locks the battery into place. Primary hard drive cover Description Primary hard drive cover Before removing the primary hard drive cover, follow these steps:...
  • Page 63: Hard Drive

    Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators) For use only with HP Pavilion dv7 Notebook PC 50xx computer models: 750-GB, 7200-rpm (includes left and right bracket rails, connector cable, Mylar cover with tab, 4...
  • Page 64 Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 65: Secondary Hard Drive

    Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators) For use only with HP Pavilion dv7 Notebook PC 50xx computer models: 750-GB, 7200-rpm (includes left and right bracket rails, connector cable, Mylar cover with tab, 4...
  • Page 66 500-GB, 5400-rpm (does not include bracket rails, connector cable, Mylar cover, screws, or rubber isolators) For use only with HP Pavilion dv7 Notebook PC 40xx computer models: 640-GB, 5400-rpm (includes left and right bracket rails, connector cable, Mylar cover with tab, 4...
  • Page 67 Disconnect the hard drive by sliding it to the left (2), and then remove the hard drive (3) from the computer. Reverse this procedure to install the secondary hard drive. Component replacement procedures...
  • Page 68: Wlan Module

    Ralink 8190BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter for use only with HP Pavilion dv7 Notebook PC 50xx computer models For use only with HP Pavilion dv7 Notebook PC 40xx computer models: Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto Rico, St.
  • Page 69 Description Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,...
  • Page 70 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Remove the primary hard drive cover (see Remove the primary hard drive (see Remove the WLAN module: CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless...
  • Page 71: Rtc Battery

    RTC battery Description RTC battery Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 72: Memory Module

    Memory module Description 1-GB memory module 2-GB memory module 4-GB memory module Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 73: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and bracket. Description Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Blu-ray ROM DVD±R/RW SuperMulti DL Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Before removing the optical drive, follow these steps: Shut down the computer.
  • Page 74 Remove the optical drive (2). Reverse this procedure to reassemble and install the optical drive. Chapter 4 Removal and replacement procedures...
  • Page 75: Keyboard

    Keyboard Description Keyboard (includes keyboard cable) NOTE: For a detailed list of available keyboards, see on page Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 76 Lift (1) and release (2) the keyboard until the keyboard connector on the system board is accessible. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and disconnect the cable (2) from the system board. Reverse this procedure to install the keyboard.
  • Page 77: Top Cover

    Top cover Description Top cover with aluminum finish for use only with HP Pavilion dv7 Notebook PC 50xx computer models (includes fingerprint reader) For use only with HP Pavilion dv7 Notebook PC 40xx computer models: For use only with computer models with silver finish equipped with a fingerprint reader (includes...
  • Page 78 Remove the following screws: ● 3 Phillips 2.5×2.0 screws (in the optical drive bay) ● 2 Phillips 2.5×1.5 screws (in secondary hard drive bay) ● 3 Phillips 2.5×6.5 screws (battery bay) Turn the computer display-side up, with the front toward you. Open the computer as far as possible.
  • Page 79 Remove 2 Phillips 2.5×6.5 screws (under keyboard). Disconnect the fingerprint reader ribbon cable (1), TouchPad ribbon cable (2), and power button ribbon cable (3) from the system board. Component replacement procedures...
  • Page 80 Lift the top cover (1) and remove from the computer (2). Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...
  • Page 81: Power Button Board

    Power button board Description Power button board (includes cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 82 Remove the power button board (2) and cable. Reverse this procedure to install the power button board. Chapter 4 Removal and replacement procedures...
  • Page 83: Display Assembly

    Display assembly Description For use only with HP Pavilion dv7 Notebook PC 50xx computer models For use only with HP Pavilion dv7 Notebook PC 40xx computer models: HD+ AntiGlare display assembly with webcam and 2 microphones for use on computer models...
  • Page 84 Remove the display assembly: Disconnect the WLAN cables (1) from under the system board and the display panel cable (2) from the system board. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 85 Remove the display assembly (2). NOTE: Steps 4 through 17 provide component removal information for computer models equipped with a flush glass display assembly. See steps 18 through 29 for component removal information for computer models equipped with a standard display assembly. If it is necessary to replace the display enclosure or any of the display assembly internal components, remove the following screw covers and screws: (1) Two rubber screw covers on the display bezel bottom edge.
  • Page 86 Turn the display assembly upside down, with the bottom toward you. Lift and release the bottom of the display enclosure (1). Disconnect the display logo cable (2) from the display panel cable. Route the webcam cable and antenna cables (3) through the hinge channel. Remove the display enclosure (4).
  • Page 87 Disconnect the webcam/microphone module cable (3) and remove the webcam/microphone module. The webcam/microphone module is available using spare part number 603660-001. Disconnect the display panel cable from the display panel. The display panel cable is available in the Display Cable Kit using spare part number 605333-001. If it is necessary to replace the display hinges, remove the six Phillips PM2.5×5.0 screws (1) that secure the display hinges to the top of the display panel.
  • Page 88 Remove the display hinge assembly (3) by lifting it straight up. The Display Hinge Kit is available using spare part number 605334-001. The Display Screw Kit is available using spare part number 611251-001. The left and right sides of the display hinge assembly are secured using four PM 2.5×4.0 screws (1) to a bracket (2) as shown in the following image.
  • Page 89 If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Display Rubber Kit, spare part number 605341-001.
  • Page 90 Disconnect the display panel cable (3) from the back of the panel. The display panel is available using spare part numbers 635501-001 (for use only with HP Pavilion dv7 Notebook PC 50xx computer models) and 605337-001 (for use only with HP Pavilion dv7 Notebook PC 40xx computer models).
  • Page 91 Remove the display hinges (2). The display hinges are available in the Display Hinge Kit, spare part 605342-001. The display hinge screws are available in the Display Screw Kit, spare part number 605332-001. If it is necessary to remove the webcam/microphone module, lift the module (1) and then disconnect the module cable (2).
  • Page 92 If it is necessary to remove the wireless antennas, remove two Phillips PM2.0×3.0 screws (1) and lift (2) the antennas and cables to remove from the display enclosure. The wireless antennas are available using spare part number 605359-001. If it is necessary to remove the display power panel which includes display panel cable and Webcam cable, remove the adhesive plastic strip (1) from the display panel cable, and lift the cable (2).
  • Page 93: System Board

    System board NOTE: The system board spare kit includes replacement thermal material. Description With ATI Mobility Radeon HD 6550 discrete graphics subsystem, 1-GB of dedicated memory (Quad Core), and subwoofer v.1.2 With ATI Mobility Radeon HD 6550 discrete graphics subsystem and 1-GB of dedicated memory (Quad Core), but without subwoofer With ATI Mobility Radeon HD 6550 discrete graphics subsystem, 1-GB of dedicated memory (Dual Core), and subwoofer v.1.2...
  • Page 94 Description With ATI Mobility Radeon HD 5470 discrete graphics subsystem and 512-MB of dedicated memory (Dual Core) With Intel HM55 HD UMA graphics subsystem and shared memory and v.1.1 subwoofer With Intel HM55 HD UMA graphics subsystem and shared memory and v.1.0 subwoofer Before removing the system board, follow these steps: Shut down the computer.
  • Page 95 Remove the system board: Disconnect the following cables from the system board: (1) USB board cable (2) Power connector cable (3) Subwoofer cable (4) Speaker cable Remove the two Phillips PM2.5×5.0 screws (1) that secure the system board to the base enclosure.
  • Page 96: Usb Board

    USB board Description USB board (includes cable) Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 97: Bluetooth Module

    605323-001. Description For use only with HP Pavilion dv7 Notebook PC 50xx computer models For use only with HP Pavilion dv7 Notebook PC 40xx computer models Before removing the Bluetooth module, follow these steps: Shut down the computer.
  • Page 98 Optical drive (see Keyboard (see Top cover (see Display assembly (see Remove the Bluetooth module: Disconnect the Bluetooth module cable (1) from the system board. Slide the Bluetooth module out of the slot and remove the module (2) from the computer. Reverse this procedure to install the Bluetooth module.
  • Page 99: Speaker Assembly

    Speaker assembly Description Speaker assembly Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 100: Optical Drive Connector

    Remove the speaker assembly (3). Reverse this procedure to install the speaker assembly. Optical drive connector Description Optical drive connector Before removing the optical drive connector, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 101: Subwoofer

    Top cover (see Display assembly (see USB board (see Remove the optical drive connector: Remove the two Phillips PM2.5×3.0 screws (1) that secure the optical drive connector to the base enclosure. Remove the optical drive connector (2) . Reverse this procedure to install the optical drive connector. Subwoofer Description Subwoofer...
  • Page 102 Remove the primary hard drive cover (see Remove the following components: Hard drive (see Secondary hard drive (see Optical drive (see Keyboard (see Top cover (see Display assembly (see USB board (see Remove the subwoofer: Disconnect the subwoofer cable from the system board (1). Remove the three Phillips PM2.5×4.0 broadhead screws (2) that secure the subwoofer to the base enclosure.
  • Page 103: Power Connector Cable

    Power connector cable Description Power connector and cable Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 104: Fan/Heat Sink Assembly

    Remove the power connector cable (3). Reverse this procedure to install the power connector cable. Fan/heat sink assembly NOTE: The fan/heat sink assembly spare kit includes replacement thermal material. Description For use only with computer models equipped with graphics subsystems with UMA memory For use only with computer models equipped with ATI Mobility Radeon HD 5470 graphics subsystems with discrete memory For use only with computer models equipped with ATI Mobility Radeon HD 5650 graphics...
  • Page 105 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page Remove the primary hard drive cover (see Remove the following components: Hard drive (see Hard drive on page Secondary hard drive (see...
  • Page 106 Remove the fan/heat sink assembly (2). Disconnect the fan cable (3) from the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
  • Page 107 Loosen the four Phillips PM2.5×3.0 captive screws (1) that secure the fan/heat sink assembly to the system board. Remove the fan/heat sink assembly (2). Disconnect the fan cable (3) from the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
  • Page 108: Processor

    NOTE: The processor spare part kit includes thermal material. Description For use only with HP Pavilion dv7 Notebook PC 50xx computer models: Intel Quad Core i7-2820QM 2.30-GHz processor (SC turbo up to 3.40-GHz), 45W (1600 MHz, 8-MB L2 cache) Intel Quad Core i7-2630QM 2.00-GHz processor (SC turbo up to 2.90-GHz), 45W (1600...
  • Page 109 Before removing the processor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 110 Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket. Reverse this procedure to install the processor. Chapter 4 Removal and replacement procedures...
  • Page 111: Setup Utility (Bios)

    Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility is used even when the Windows operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.
  • Page 112: Using Setup Utility

    Using Setup Utility Changing the language of Setup Utility To change the language of Setup Utility: NOTE: If Setup Utility is not running, begin at step 1. If Setup Utility is running, begin at step 2. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu screen appears, press the –...
  • Page 113: Displaying System Information

    Displaying system information Use Setup Utility to view the system time and date and information that identifies the computer. To display the system information using Setup Utility: NOTE: If Setup Utility is running, begin at step 1. If Setup Utility is not running, begin at step 2. Open Setup Utility by turning on or restarting the computer.
  • Page 114: Exiting Setup Utility

    Exiting Setup Utility Exit Setup Utility with or without saving changes. ● To exit Setup Utility and save the changes from the current session: If the Setup Utility menus are not visible, press the arrow keys to select Exit > Exit Saving Changes, and then press the ●...
  • Page 115: System Configuration Menu

    System Configuration menu Select Language Support Virtualization Technology (select models only) LAN Power Saving (select models only) Fan Always On Action Keys Mode Boot Options Diagnostics menu Select Primary Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test Function Change the language of Setup Utility.
  • Page 116: Specifications

    Specifications Computer specifications Dimensions Width Depth Height (front to back) Weight (with optical drive, hard drive, and battery) Second hard drive adds: Camera adds: Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating...
  • Page 117: Inch, Hd+ Flush Glass Antiglare Display Specifications

    Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.3-inch, HD+ flush glass AntiGlare display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration...
  • Page 118: Inch, Hd+ Brightview Display Specifications

    17.3-inch, HD+ BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pitch resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Chapter 6 Specifications Metric 23.3 cm 39.8 cm 43.9 cm Up to 16.8 million 200:1 200 nits typical 0.23868 ×...
  • Page 119: Hard Drive Specifications

    Hard drive specifications 1-TB* Dimensions Height 12.5 mm Length 100.2 mm Width 69.85 mm Weight 152 g Interface SATA( 3 type GB/sec) Transfer rate Synchronous 97 MB/ (maximum) Security security Seek times (typical read, including setting) Single track 2 ms Average (read/ 12/16 ms write)
  • Page 120: Blu-Ray Rom With Lightscribe Dvd±R/Rw Supermulti Dl Drive

    Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read Transfer mode...
  • Page 121: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive With Lightscribe Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Standard disc Mini disc Access time Random Full stroke Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM...
  • Page 122: System Dma Specifications

    Intel 5 Series 4 Port SATA AHCI Controller Intel® 5 Series/3400 Chipset Family USB Enhanced Host Controller - 3B34 High Definition Audio Controller HP Mobile Data Protection Sensor Microsoft ACPI-Compliant System ATI Mobility Radeon HD 5470 Intel WiFi Link 1000 BGN...
  • Page 123: System Interrupt Specifications (Switchable Graphics)

    Intel 5 Series 4 Port SATA AHCI Controller - 3B29 Intel Turbo Boost Technology Driver Intel 5 Series/3400 Chipset Family USB Enhanced Host Controller - 3B34 High Definition Audio Controller HP Mobile Data Protection Sensor Microsoft ACPI-Compliant System Relatek PCIe GBE Family Controller ATI Mobility Radeon HD 5650...
  • Page 124: System Interrupt Specifications (Uma)

    Intel 5 Series/3400 Chipset Family PCI Express Root Port 1 -3B42 Intel Turbo Boost Technology Driver Intel 5 Series/3400 Chipset Family USB Enhanced Host Controller - 3B34 High Definition Audio Controller HP Mobile Data Protection Sensor Microsoft ACPI-Compliant System Intel Graphics Media Accelerator HD...
  • Page 125: System I/O Address Specifications

    System I/O address specifications I/O address (hex) 00-1F 20 - 21 24 - 25 28 - 29 2C - 2D 2E -2F 30 - 31 34 - 35 38 - 39 3C - 3D 40 - 43 4E - 4F 50 - 53 70 - 77 81 - 91...
  • Page 126 I/O address (hex) A8 - A9 AC - AD B0 - B1 B2 - B3 B4 - B5 B8 - B9 BC - BD C0 - DF 380 - 38E 3B0 - 3BB 3C0 - 3DF 400 - 47F 4D0 - 4D1 500 - 57F 680 - 69F 800 - 80F...
  • Page 127: System Memory Map Specifications

    System memory map specifications Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System memory map specifications System function Base memory...
  • Page 128: Backup And Recovery

    To check for the presence of a recovery partitions, select Start > Computer. If the partition is present, an HP recovery drive is listed in the Hard Disk Drives section of the window.
  • Page 129: Creating Recovery Discs

    Creating recovery discs HP recommends creating recovery discs so that the system can be restored to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
  • Page 130: Backing Up Your Information

    Backing up your information As you add new software and data files, back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.
  • Page 131: Using Windows Backup And Restore

    Using Windows Backup and Restore To create a backup using Windows Backup and Restore: NOTE: Be sure that the computer is connected to AC power before starting the backup process. NOTE: The backup process might take over an hour, depending on file size and the speed of the computer.
  • Page 132: Restore To A Previous Date And Time

    Performing a recovery NOTE: Recover only files that you have previously backed up. HP recommends using HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer. Recovery Manager software repairs or restores the system if you experience system failure or instability.
  • Page 133: Recovering From The Dedicated Recovery Partition (Select Models Only)

    Recovery discs are included for computers that do not have a partition. Use these discs to recover the operating system and software. To check for the presence of a recovery partitions, select Start > Computer. If the partition is present, an HP recovery drive is listed in the Hard Disk Drives section of the window.
  • Page 134: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) Chapter 8 Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground...
  • Page 135: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor...
  • Page 136: Hdmi

    HDMI Chapter 8 Connector pin assignments Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- Not connected DDC clock...
  • Page 137: Network)

    RJ-45 (network) Universal Serial Bus Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data - Data + Ground RJ-45 (network)
  • Page 138: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 139: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country or region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • Page 140: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 141 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 142 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 143 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 144 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! backlight to avoid damaging this component and causing exposure to the mercury. Chapter 10 Recycling The backlight contains mercury.
  • Page 145 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
  • Page 146: Index

    Index AC adapter identifying 18 spare part numbers 33 AC adapter, spare part numbers administrator password 104 antennas 17 applications key, Windows 12 audio, product description 5 audio-in (microphone) jack pin assignments 124 audio-out (headphone) jack pin assignments 124 backing up customized window, toolbar, and menu bar settings 120 personal files 120...
  • Page 147 display hinge cover spare part numbers 29, 37, display hinge cover, spare part numbers 28 Display Hinge Kit spare part numbers 37, 38 Display Hinge Kit, spare part numbers 28, 29, 78 display panel illustrated 29 spare part number 28 spare part numbers 29, 37, 43, 80 display panel, flush glass...
  • Page 148 removal 62 spare part numbers 25, 36, memory module compartment, identifying 15 memory test 105 microphone (audio-in) jack pin assignments 124 microphone, product description model name 1 monitor port pin assignments 125 monitor port, external 14 mute light, identifying 10 navigating in Setup Utility 102 network jack, pin assignments operating system, product...
  • Page 149 security, product description 7 selecting in Setup Utility 102 service considerations 44 service tag 20, 49 serviceability, product description slots, security cable 13 solid-state drive spare part number 37 solid-state drive (SSD) 118, 122, speaker assembly removal 89 spare part number 22, 39, 89 speakers 13 specifications Blu-ray Disc ROM Drive 110...

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