Compaq Diagnostics - Compaq Presario,Presario 18XL191 User Manual

Models: XL180, XL181, XL182, XL183, XL184, XL185,
Probable Cause
Hard drive controller failure

Compaq Diagnostics

Compaq Diagnostics utilities come pre-installed on 1800XL Series Notebook. Run the
Diagnostic utilities to view or test system information and external devices. If Compaq
Diagnostics is run from a diskette, ensure that the diagnostic program is version 10.11
or later.
The Diagnostics menu includes the following utilities:
Checkup (TEST)
•
View System Information (INSPECT)
•
Prepare Notebook for a Compaq Service Call (RemotePaq)
•
Customers are encouraged to run the Diagnostics utilities to try to solve a problem before
calling for support. Checkup (TEST)
to a file and printing or saving the error log. The
should also be run with the option for printing or saving the information. Customers should
have these files or the printed information available when calling for support.
6 T
ROUBLESHOOTING
Presario 1800 Series
and XL190, XL191, XL192
1782-Hard Drive Controller
Recommended Action
1. Run Setup.
2. Replace the hard
should be run with the options for saving the device list
drive.
View System Information (INSPECT)
P N M
RESARIO OTEBOOK AINTENANCE AND
utility
S G 1800 S
ERVICE UIDE ERIES