Canon TZ-5300 Online Manual
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Canon TZ-5300 Online Manual

Canon TZ-5300 Online Manual

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TZ-30000 TZ-5300
Online Manual
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Summary of Contents for Canon TZ-5300

  • Page 1 TZ-30000 TZ-5300 Online Manual English...

  • Page 2: Table Of Contents

    Contents Using This Online Manual..........22 Trademarks and Licenses.
  • Page 3 Handling and Use of Paper......... 87 Paper.
  • Page 4 Changing Settings from Operation Panel........197 Home Screen Menu Composition.
  • Page 5 Cut to standard size............289 Standard Size Table.
  • Page 6 Registering Printer's Root Certificate to Web Browser for SSL Communication....348 Registering Printer's Root Certificate to Local Computer for SSL Communication....352 Generating Server Certificate.
  • Page 7 Automatic Banding Adjustment........... 431 Manual Banding Adjustment.
  • Page 8 Specifications..........Specifications.
  • Page 9 Printing with ICC Profiles........... . 621 Adjusting Brightness.
  • Page 10 Canon imagePROGRAF Preview........
  • Page 11 Saving Print Jobs in Personal Job Boxes..........771 Priority printing.
  • Page 12 Roll Paper Is not Fed Automatically........... . 832 Paper Source Does Not Switch When Roll Paper Is Used Up.
  • Page 13 Lines or colors are misaligned............888 Borders appear in borderless printing.
  • Page 14 List of Support Code for Error........935 1005.
  • Page 15 121B..............969 121C.
  • Page 16 1481..............1002 1485.
  • Page 17 3250..............1035 3300.
  • Page 18 3421..............1068 3422.
  • Page 19 4812..............1101 4813.
  • Page 20 5B10..............1135 5B16.
  • Page 21 B20A..............1168 B510.

  • Page 22: Using This Online Manual

    Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.

  • Page 23: Trademarks And Licenses

    (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
  • Page 24 NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 25 source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution."...
  • Page 26 of this License, without any additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file.
  • Page 27 PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) ----- Copyright (c) 2001-2003, Networks Associates Technology, Inc All rights reserved.
  • Page 28 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) ----- Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A.
  • Page 29 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 30 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names may not be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 31 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 32 DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS...
  • Page 33 Written by Joel Sherrill <joel@OARcorp.com>. COPYRIGHT (c) 1989-2000. On-Line Applications Research Corporation (OAR). Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software.
  • Page 34 ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 35 `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive.
  • Page 36 Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license. 4. Contacts ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution.
  • Page 37 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: - Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 38 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 39 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 40 * Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation or other materials provided with the distribution. * Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

  • Page 41: Basic Operation

    Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing...

  • Page 42: Printer Parts

    Printer Parts Printer Parts Front Transport Unit Cover (Inside) Roll Cover (Inside) Accessory Drawer (Basket) Roll Paper Indicator Maintenance Cover (Inside) Ink Tank Cover (Inside) Back Top Delivery Tray Inner Cover (Inside) Carriage Operation Panel Optional accessories Roll Holder Set...

  • Page 43: Printer Parts

    Printer Parts Front Transport Unit Cover (Inside) Roll Cover (Inside) Accessory Drawer (Basket) Roll Paper Indicator Maintenance Cover (Inside) Ink Tank Cover (Inside) Back Top Delivery Tray Inner Cover (Inside) Carriage Operation Panel...

  • Page 44: Front

    Front (A) Top Delivery Tray Top Delivery Tray (B) Transport Unit Cover Open this cover to remove jammed paper from inside the printer. Transport Unit Cover (Inside) (C) Front Output Guide Printed documents set to front output are output from here. (D) Roll Cover 1 Open this cover to load rolls in the upper feed slot.
  • Page 45 (H) Maintenance Cover Open this cover to replace the maintenance cartridge and operate the release lever. Maintenance Cover (Inside) (I) USB Flash Drive Port Insert a USB flash drive to this port. (J) Operation Panel Use this screen to operate the printer and check the printer status. Operation Panel (K) Ink Tank Cover Open this cover to replace the ink tank.

  • Page 46: Transport Unit Cover (Inside)

    Transport Unit Cover (Inside) (A) Transport Unit Inner Cover This is the cover inside the transport unit cover. Open this cover to remove jammed paper from inside the printer.

  • Page 47: Roll Cover (Inside)

    Roll Cover (Inside) The upper feed slot and the lower feed slot have the same structure. In this manual, the illustrations on the upper are used. (A) Roll Cover 1 When opened, the cover can be used as a rest for the roll holder being loaded. (B) Roll Cover 2 When opened, the cover can be used as a rest for the roll holder being loaded.
  • Page 48 (D) Roll Holder Load the roll on this holder. Roll Holder Set (E) Holder Stopper Secure the roll on the Roll Holder with this part.

  • Page 49: Accessory Drawer (Basket)

    Accessory Drawer (Basket) (A) Accessory Drawer Store printer manuals, assembly tools, and spare ink tanks. (B) Basket arm Supports the basket cloth. When using the basket, raise the arm. When not using the basket, fold it back into the drawer to store it. (C) Basket Cloth Receives printed documents output from the front.

  • Page 50: Roll Paper Indicator

    Roll Paper Indicator (A) Feed Lamp (blue) • Lit • Roll paper is fed into the printer. When paper feeding to the printer is completed, the lamp of the fed roll lights up. • Off • Roll paper is not fed into the printer. Removing the roll paper or releasing the release lever turns this lamp off.
  • Page 51 (C) Alarm Lamp (orange) Indicates that a remaining amount warning has occurred, there is no remaining roll paper, or the roll holder is not set. • Lit • If a warning occurs in standby the lamp lights up. • Flashing •...

  • Page 52: Maintenance Cover (Inside)

    Maintenance Cover (Inside) (A) Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it is full.) Maintenance Cartridge (B) Release Lever To release paper retainer, lift the lever.

  • Page 53: Ink Tank Cover (Inside)

    Ink Tank Cover (Inside) *1:The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. (A) Ink Color Label Load an ink tank that matches the color and name on this label. (B) Ink Lamp (red) Indicates the state of the ink tank as follows when the ink tank cover is opened.
  • Page 54 (D) Ink Tank Lock Lever A lever that locks the ink tank in place and protects it. Lift and lower the lever when replacing an ink tank. To open it, lift the stopper of the lever until it stops, and then push it down toward the front. To close it, push it down until it clicks into place.

  • Page 55: Back

    Back (A) Carrying Grips Hold here when carrying the printer. (B) USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections.
  • Page 56 (C) Wired LAN Connector Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer. (D) Power Cord Connector Connect the power cord to this connector. (E) Locking Caster A locking caster that, when the lock is in the ON position, immobilizes the printer.

  • Page 57: Top Delivery Tray

    Top Delivery Tray (A) Top Cover Open this cover to remove printed documents. Also, by opening the inner cover, you can attach the print head, load sheet paper, and remove paper jammed inside the printer. Inside Top Cover (B) Guide Arm Holds printed document stacked on the paper output tray to prevent paper jams.
  • Page 58 (D) Top Output Guide When handling the printed document of paper types that are easily curled, hold down the printed document so that it does not curl. Inside Top Cover (A) Paper Output Tray Printed documents output to the top of the printer are stacked here. (B) Inner Cover Pull the handle to open the cover and attach the print head, load sheet paper, and remove paper jammed inside the printer.

  • Page 59: Inner Cover (Inside)

    Inner Cover (Inside) (A) Cleaning Brush When cleaning inside the inner cover, use this brush to sweep away paper dust on the platen.
  • Page 60 (B) Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed. (C) Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing. (D) Platen The print head moves across the platen to print. Vacuum holes on the platen hold paper in place. (E) Carriage Moves the print head.

  • Page 61: Carriage

    Carriage (A) Angle Adjustment Lever Fine-tunes the line misalignment when printing. (B) Print Head Locking Cover Secures the print head. (C) Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. Print Head (D) Print Head Lock Lever Lock print head locking cover.

  • Page 62: Operation Panel

    Operation Panel A: ON button/ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. B: Load button Loads the paper when it is set or replaced. Loading Rolls in the Printer Loading Sheets in the Printer C: Feed button...
  • Page 63 A warning message is displayed. • Flashing (orange) • An error message is displayed. • Off • There are no active print jobs, warnings, or errors. Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen.

  • Page 64: Optional Accessories

    Optional accessories Roll Holder Set...

  • Page 65: Roll Holder Set

    Roll Holder Set Load roll paper on the roll holder and then load the holder in the printer. You can use the roll holder with both 2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-inch paper core attachment.

  • Page 66: Printing Procedure

    Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS...

  • Page 67: Printing Options Using Rolls And Sheets

    Printing Options Using Rolls and Sheets The printer supports both rolls and sheets. This section introduces the main features of each, as well as the main printing methods available. Select rolls or sheets to suit your particular printing application. Note •...
  • Page 68 • Free Layout (Windows) and imagePROGRAF Free Layout (macOS) • Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs, and so on) next to each other. (See "Lining Up and Printing Multiple Documents" (Windows).) (See "Lining Up and Printing Multiple Documents" (macOS).) Note •...

  • Page 69: Turning The Printer On And Off

    1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. When startup is finished, ON button lights up, and printer enters standby mode.
  • Page 70 The printer will not enter standby mode in the following situations. Take action as necessary. • Covers are open. • Close all the covers. • The print head is not installed • Replacing the Print Head • The ink tank is not installed •...
  • Page 71 If the Status lamp is flashing orange, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2.

  • Page 72: Loading And Printing On Rolls

    Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see •...
  • Page 73 4. Select the type of paper. (See "Changing the Type of Paper.") Note • If no barcode has been printed on the roll paper and you have set Manage remaining roll • amount to Barcodes, specify the roll length after selecting the media type. (See "Specifying the Paper Length.")

  • Page 74: Loading And Printing On Sheets

    Loading and Printing on Sheets These are the basic steps for loading sheets and then printing. Follow the steps below to load and print on sheets. Note • For details on paper sizes and types that can be loaded, see •...
  • Page 75 3. Complete settings in the printer driver for the type of paper and other details. How to Open the Printer Driver Setup Window (Windows) How to Open the Printer Driver Setup Dialog (macOS) 4. Send the print job. Printing in Windows Printing from macOS Start printing.

  • Page 76: Printing In Windows

    Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while • printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions.
  • Page 77 You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window"...

  • Page 78: Printing From Macos

    Printing from macOS Print from the application menu after registering the printer. Important • We recommend exiting unnecessary applications before printing. Running several applications while • printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print &...
  • Page 79 As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on.

  • Page 80: Canceling Print Jobs

    Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS...

  • Page 81: Canceling Print Jobs From The Control Panel

    Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. •...

  • Page 82: Canceling Print Jobs From Windows

    Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed.
  • Page 83 Note • The screen may differ slightly depending on the model you are using. •...

  • Page 84: Canceling Print Jobs From Macos

    Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After • transmission, jobs are not displayed even during printing.

  • Page 85: Pausing Printing

    Pausing Printing Pausing Printing...

  • Page 86: Pausing Printing

    Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. In this state, all printing is not executed. To restore normal operation after pausing printing, set Pause printing to Disable.

  • Page 87: Handling And Use Of Paper

    Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
  • Page 88 Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Handling Printed Documents Removing Printed Documents from the Top Delivery Tray Using the Basket on the Front of the Printer Adding/Editing Media Information...

  • Page 89: Paper

    Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...

  • Page 90: Types Of Paper

    • Method of Updating Supported Paper • Paper that is supported by the printer may be newly released on the Canon website. To use newly released paper, register the latest paper information on the printer with the Media Configuration Tool. (See "Updating paper...

  • Page 91: Paper Sizes

    Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 6.9 inches (175 mm) or less • • Inner diameter of paper core: 2 or 3 inches • • Printing side out • Roll Paper Width 36.11 in.
  • Page 92 Note • For details on non-standard sizes, see • "Setting Paper Dimensions (Custom Size)" (Windows) or "Setting Paper Dimensions (Custom Size)" (macOS). • Borderless printing is not supported on sheets. •...

  • Page 93: Using Paper Other Than Genuine Paper And Feed Confirmed Paper

    Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List."...
  • Page 94 Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using.
  • Page 95 Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.

  • Page 96: Updating Paper Information

    Media Configuration Tool Guide Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded • automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File.

  • Page 97: Handling Rolls

    Handling rolls Loading Rolls on the Roll Holder Loading Rolls in the Printer Changing the Type of Paper Specifying the Paper Length Removing the Roll from the Printer Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time for Rolls...

  • Page 98: Loading Rolls On The Roll Holder

    Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the Roll Holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment to the Roll Holder and holder stopper. Caution •...
  • Page 99 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly.
  • Page 100 • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be • damaged. 4. If using 3-inch core roll paper, attach 3-Inch Paper Core Attachment to holder stopper. Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and insert firmly. 5.

  • Page 101: Loading Rolls In The Printer

    Loading Rolls in the Printer Follow these steps to load rolls in the printer. When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important • Roll paper cannot be loaded when the basket is being used. Stow the basket and close the accessory •...
  • Page 102 • When selecting Disable in Roll paper auto feed. • 1. Tap area. 2. Tap Load paper or Replace paper, check message that appears, and then tap Yes. Note • When loading in the lower feed slot, tap • area. •...
  • Page 103 Caution • When placing the roll paper, be careful not to drop it and hurt yourself. • • When loading the roll paper, do not set it directly in the printer, but place it on the opened roll • cover once. It may hurt your lower back. Important •...
  • Page 104 5. Hold flanges (A) part and set roll holder shaft so that it aligns with left and right guide grooves (B) of roll holder slot.
  • Page 105 Caution • When setting, be careful not to get your fingers caught between the roll holder and the printer. • Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, •...
  • Page 106 • If the leading edge of the roll paper is cut crooked or folded, it may not be fed correctly. Cut the • leading edge of the roll paper with scissors or the like and straighten it. • Make sure that the roll paper is not slack before loading it. •...
  • Page 107 Important • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper • is separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged.
  • Page 108 • When selecting Enable in Roll paper auto feed. • The roll paper is fed. • When selecting Disable in Roll paper auto feed. • Tap Start feeding, and then the roll paper is fed. Important • Depending on the surrounding environment, the leading edge of roll paper is stuck because of •...
  • Page 109 • When selecting Disable or Auto estimate. • ◦ When selecting Manual or Auto with confirmation in Media type selection method. ◦ A menu for selecting the media type appears on the touch screen. Operate the touch screen and select the media type to be used. ◦...
  • Page 110 Note • If you have selected Auto with confirmation or Auto detect in the Media type selection • method and you are using the barcode to manage the remaining roll paper, the barcode is read first. If it fails to read the barcode, it will detect the media type from the estimated result and display the candidate.

  • Page 111: Changing The Type Of Paper

    Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically, eliminating the need to set the media type.
  • Page 112 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where paper whose type you want to change is loaded. 3. Tap Paper settings. 4. Tap Type.
  • Page 113 5. Tap media type of roll paper loaded in printer. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may • cause feed errors and affect printing quality. Note •...
  • Page 114 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap Paper-related settings. 3. Tap Media type selection method. 4. Tap Use current media type.
  • Page 115 Note • The specified media type setting is updated in the following situations. • When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Barcodes in the operation panel menu, the media type setting is updated to match the media type specified by the barcode.

  • Page 116: Specifying The Paper Length

    Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See • "Keeping Track of the Amount of Roll Paper Left.") 1.
  • Page 117 4. Tap Length. 5. Enter roll paper length. Specify the roll length as follows. 1. Tap the gray numerical input field. 2. Tap the keypad appearing on the touch screen, enter the roll paper length, and then tap OK.
  • Page 118 3. Check the entered length and tap OK.

  • Page 119: Removing The Roll From The Printer

    Removing the Roll from the Printer Remove rolls from the printer as follows. Important • Roll paper cannot be removed when the basket is being used. Stow the basket and close the accessory • drawer. Using the Basket on the Front of the Printer Note •...
  • Page 120 Do not remove the roll before the barcode is printed. You will be unable to keep track of the amount of roll paper left. (See "Keeping Track of the Amount of Roll Paper Left.") 5. Open Roll Cover 1. 6. Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll.
  • Page 121 7. Hold the Roll Holder by its flanges (A), pull it out from inside the printer, and rest it on the open roll cover.
  • Page 122 8. Remove the roll holder from the printer.
  • Page 123 Note • For instructions on removing the Roll Holder from rolls, see • "Removing Rolls From the Roll Holder." 9. Close Roll Cover 1.
  • Page 124 Note • To load new paper in the printer at this point, see • "Loading Rolls in the Printer."...

  • Page 125: Removing Rolls From The Roll Holder

    Removing Rolls From the Roll Holder 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. •...
  • Page 126 Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If • paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.

  • Page 127: Feeding Roll Paper Manually

    Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. Important • If the leading edge of the paper protrudes forward from its original position by using this function, you • may not be able to switch the output location. If you cannot switch the output location, cut the paper before switching the output location.
  • Page 128 5. Tap OK when you have determined position of roll paper.

  • Page 129: Keeping Track Of The Amount Of Roll Paper Left

    Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in Printer settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
  • Page 130 Important • When selecting Enable in Roll paper auto feed, the screen for checking the length of the roll • paper is displayed for only 5 seconds. Note • The length of the roll paper to be displayed can be set in Roll length (change default). •...
  • Page 131 5. Tap Roll length (change default). Managing by Estimating the Amount of Roll Paper Left When you set the Manage remaining roll amount to Auto estimate in Print settings of the home screen, the remaining amount of roll paper is estimated and displayed in the Operation panel. The barcode is not printed.

  • Page 132: Specifying The Amount Of Extension For Borderless Printing

    Specifying the Amount of Extension for Borderless Printing Borderless printing may leave margins on the left and right sides of the paper or soil the back of the paper. Adjusting the amount of extension may improve these problems. Each paper width is shown as being a recommended width for borderless printing ( Paper with recommended width ), or as having sufficient width for borderless printing ( Paper of sufficient width ).
  • Page 133 Specifying Amount of Extension for Paper of sufficient width. In case of Paper of sufficient width, the width of the original is set to be slightly smaller than the paper, and there are margins on the left and right. You can reduce the margins by increasing the amount of extension.
  • Page 134 Check the paper edge (A) of the 1st to 8th on the output pattern and select the number that has the appropriate amount of extension. Note • After setting, we recommend to perform borderless printing to check the margin status. •...

  • Page 135: Specifying The Ink Drying Time For Rolls

    Specifying the Ink Drying Time for Rolls When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
  • Page 136 3. Tap Paper settings. The Paper settings screen appears. 4. Tap Advanced. The Advanced paper settings screen appears. 5. Scroll the screen, tap Pause between scans, and tap Ink drying wait time. Also, Scroll the screen, and tap Pause between pages.
  • Page 137 Pause between scans Specify the wait time between printing one scan on a page and printing the next one. Pause between pages Specify the waiting time from printing one page to ejecting the paper. If there is a next page, it will be printed after the ink drying time has elapsed. 6.
  • Page 138 3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.")
  • Page 139 macOS 1. Choose Print in the application menu. 2. Select Advanced Paper Settings panel. 3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.")

  • Page 140: Specifying The Cutting Method For Rolls

    Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. Note • Refer to the following for details on printer driver. • "Cutting Roll Paper after Printing" (Windows) "Cutting Roll Paper after Printing" (macOS) •...
  • Page 141 After printing, tap Cut paper and cut the roll paper on the cutter blade. ◦ Driver Setting ◦ Automatic Cutting > Yes ◦ Output Location Setting ◦ Front ◦ Printer Setting ◦ Roll Paper 1/Roll Paper 2 > Paper settings > Advanced > Cutting mode > Eject cut Note •...
  • Page 142 Note • Automatic and Eject are valid only when you have selected Automatic Cutting > Yes in the printer • driver. If Automatic Cutting > Yes or Print Cut Guideline is selected, paper is ejected from the front without being cut regardless of the output destination or printer settings. •...
  • Page 143 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6. Tap Eject cut. 7. Print the job. When printing is finished, the printer will stop without cutting. 8. While holding printed document to prevent it from dropping, tap Cut paper to cut roll paper.
  • Page 144 6. Tap User cut. 7. When Do you want to set to detect the leading edge of the paper? is displayed, select Detect (recommended). 8. Print the job. The printer stops advancing the paper after printing. 9. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped.
  • Page 145 Note • Once the following step has been performed, the procedure can be started from step 8 the next time. • Printing the second and subsequent times Printing after replacing with the same type of paper 1. Tap paper settings display area on Home screen of touch screen. Note •...
  • Page 146 9. Tap Feed/cut. 10. Open top cover. 11. Open inner cover.
  • Page 147 12. Tap or touch Advance or Rewind and feed roll paper to a position where the print head does not rub against the paper's leading edge. 13. Close inner cover.
  • Page 148 14. Close top cover.
  • Page 149 15. Print the job. The printer stops advancing the paper after printing. 16. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 17. Cut the roll paper manually with scissors or the like. 18.
  • Page 150 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where roll paper you want to cut is loaded. 3. Tap Feed/cut. 4. Tap or touch Advance or Rewind to feed roll paper to desired cutting position. 5.

  • Page 151: Cutting The Leading Edge Of Roll Paper Automatically

    Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the touch screen menu.
  • Page 152 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. • 2. Tap 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6.

  • Page 153: Reducing Dust From Cutting Rolls

    Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink.
  • Page 154 5. Tap Cut-dust reduction. 6. Tap ON.

  • Page 155: Automatically Switch Rolls

    Automatically Switch Rolls You can load an upper roll (Roll 1) and a lower roll (Roll 2), and automatically change between Roll 1 and Roll 2 depending on the print job. For details on how to switch between Roll 1 and Roll 2, see "How to Switch Paper Rolls"...

  • Page 156: Specifying The Output Location For Rolls

    Specifying the Output Location for Rolls The roll paper output location used for printing depends on the printer settings. Note • Refer to the following for details on setting the paper output location in the printer driver. • Layout Tab Description (Windows) Quality &...
  • Page 157 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Output selection. 6. Select Top or Front.

  • Page 158: Handling Sheets

    Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet...

  • Page 159: Loading Sheets In The Printer

    Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • Remove any printed documents from the top delivery tray. • Removing Printed Documents from the Top Delivery Tray • Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it. •...
  • Page 160 Note • If any paper has been advanced that will not be used, a message is shown requesting you to • remove it. Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open top cover. 3.
  • Page 161 Important • Do not touch Linear Scale (A), carriage shaft (B), or Ink Tube Stabilizer (C). Touching these parts • may damage them.
  • Page 162 4. Open maintenance cover. 5. Lift release lever.
  • Page 163 6. Place cut sheet with the print side up, insert the back edge of the cut sheet between the platen (A) and the paper retainer (B). When you insert the sheet, it will adhere automatically to the surface of the platen.
  • Page 164 Important • Even if you insert a sheet between the platen and the paper retainer, it is not fixed to the printer. • If you release the sheet, it may fall inside the printer. Do not release the sheet until you lower the release lever.
  • Page 165 9. Send the inserted sheet to the front side and pull out the front edge of the sheet from the front output guide.
  • Page 166 Note • The sheet will hang down from the front output guide. • 10. Adjust the position of the sheet while inserting it into the paper retainer. 1. Align with right side paper alignment line (A). 2. Align far edge of inserted sheet with paper alignment line for paper retainer (B).
  • Page 167 Important • Load the sheet so that it is parallel to the right paper alignment line (A). Loading paper askew will • cause an error. Note • You can also align the cut sheet based on its near edge. In this case, load the cut sheet aligning •...
  • Page 168 • Sheets are held in place by suction through holes on the platen. Although the suction may • produce a noise when paper is loaded in some positions, it does not indicate a problem. 11. Lower release lever.
  • Page 169 12. Close maintenance cover. 13. Close inner cover.
  • Page 170 14. Close top cover.
  • Page 171 15. Attach the basket. The printed sheet is ejected from the front of the printer. After loading the sheet, attach the basket before you start printing. Using the Basket on the Front of the Printer 16. Check the touch screen display and tap OK. •...

  • Page 172: Printing From A Desired Starting Point

    Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Important • Remove any printed documents from the top delivery tray. • Removing Printed Documents from the Top Delivery Tray Setting Detect paper width to Disable 1.
  • Page 173 Note • If a print job was received before the paper was fed, the media type and size specified by the • job are shown on the touch screen. Go to step 2. 2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?"...
  • Page 174 5. Open maintenance cover. 6. Support the sheet as you lift the release lever.
  • Page 175 Important • When lifting the release lever, the loaded sheet is unlocked. If you release the sheet, it may fall • inside the printer. Do not release the sheet until you lower the release lever. If the sheet falls, go to the back of the printer and remove it.
  • Page 176 8. Lower release lever.
  • Page 177 9. Close maintenance cover. 10. Close inner cover.
  • Page 178 11. Close top cover.
  • Page 179 12. Attach the basket. The printed sheet is ejected from the front of the printer. After loading the sheet, attach the basket before you start printing. Using the Basket on the Front of the Printer 13. When screen for selecting paper size appears, select size of paper loaded. Start printing.

  • Page 180: Removing Sheets

    Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. • 2. Tap area. 3. Tap Remove paper. 4.
  • Page 181 6. Support the sheet as you lift the release lever. Important • When lifting the release lever, the loaded sheet is unlocked. If you release the sheet, it may fall • inside the printer. Do not release the sheet until you lower the release lever. If the sheet falls, go to the back of the printer and remove it.
  • Page 182 Important • If a sheet cannot be removed from the front, open the inner cover and remove it from the top. • For the steps for opening the inner cover, see "Loading Sheets in the Printer". 8. Lower release lever. 9.

  • Page 183: Handling Printed Documents

    Handling Printed Documents Removing Printed Documents from the Top Delivery Tray Using the Basket on the Front of the Printer...

  • Page 184: Removing Printed Documents From The Top Delivery Tray

    Removing Printed Documents from the Top Delivery Tray You can remove the printed documents loaded on the top delivery tray by the following procedure. Removing Printed Documents by Opening the Top Cover Removing Printed Documents from between the Guide Arms Important •...
  • Page 185 2. Hold both ends of the printed document and remove the printed document from the top delivery tray. Remove all printed documents.
  • Page 186 3. Close top cover.
  • Page 187 Removing Printed Documents from between the Guide Arms You can remove the printed documents quickly as you are not required to open the top cover. 1. Put your hands in the opening of the top cover and hold both ends of the printed documents.
  • Page 188 3. Pull it upwards and remove the printed documents from the top delivery tray. Remove all printed documents.
  • Page 189 Important • When removing printed documents, the guide arms and the printed surface may rub against • each other depending on the pulling direction. For fragile paper types and large printed documents, it is recommended that you open the top cover and remove the documents. •...

  • Page 190: Using The Basket On The Front Of The Printer

    Using the Basket on the Front of the Printer With the printer, sheets and some paper types are output toward the front. Also you can specify the output destination to the front by setting the printer driver or printer. Printed documents that are output from the front must be received by the basket attached on the front of the printer.
  • Page 191 2. Stand the basket arm up.
  • Page 192 3. Lift basket support bar. Note • The basket support bar is attached on the opposite side of the basket cloth from the basket • arm. 4. Insert the left and right hooks of the basket support bar into the left and right protrusions in the groove on the upper surface of the roll cover 1.
  • Page 193 Storing the Basket When not using the basket, store it in the accessory drawer. 1. Remove the basket support bar from the groove on the top of the roll cover 1. 2. Fold the basket cloth so that it does not wrinkle, and tilt the basket arm.
  • Page 194 3. Close accessory drawer.

  • Page 196: Changing Printer's Setting

    Changing Printer's Setting Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk HP-GL/2 Settings Status Print Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI...

  • Page 197: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk HP-GL/2 Settings Status Print...

  • Page 198: Home Screen Menu Composition

    Home Screen Menu Composition After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations Icons on Touch Screen A: Printer Information Display Area Displays the printer status, messages, and other information.
  • Page 199 I: Printer information Displays various printer information. Note • By default, menu settings apply to all print jobs. However, for settings that are also available in the • printer driver, the values specified in the printer driver take priority. Basic Touch Screen Operations You can select various functions and settings by gently touching and swiping the touch screen with your fingertip.
  • Page 200 Flick Drag and release your finger up, down, left, or right. Use this to quickly scroll through a menu or list. Drag Move your finger up, down, left, or right while gently keeping it in contact with the touch screen. Use this to move a menu or list while viewing it.
  • Page 201 Icons on Touch Screen While operating on the touch screen, some icons are displayed on the touch screen. (HOME) The HOME screen appears. (Back) Displays the screen before the current screen. Stop Cancels print jobs in progress and ends the ink drying period.

  • Page 202: Menu Structure

    Menu Structure The * on the right side of an item indicates the default value. Values may vary depending on your model and firmware version. • Ink information • This menu is displayed by tapping Ink icon. Current estimated ink levels Replace Order ink now •...
  • Page 203 Cleaning All colors / Pattern 1 / Pattern 2 Deep Cleaning All colors / Pattern 1 / Pattern 2 System Cleaning All colors / Pattern 1 / Pattern 2 Print Head Alignment Auto (standard) Roll paper 1 / Roll paper 2 / Manual Auto (advanced) Roll paper 1 / Roll paper 2 / Manual Manual...
  • Page 204 Replace Head Replacement Start head replacement. Platen cleaning Top output cleaning Prepare to move Move indoors on the same floor Move indoors to a different floor Transport outdoors • • Job management Print job List of print jobs Saved job Job box list Job list Print the job list...
  • Page 205 • • LAN settings Wi-Fi Connection Network name (SSID) Communication mode Channel Wi-Fi security IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1...
  • Page 206 IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service name Settings Enable/disable Wi-Fi Enable / Disable Wi-Fi setup Easy wireless connect Manual connect WPS (Push button method)
  • Page 207 IPsec settings Printer name Bonjour service name Settings Enable/disable Wireless Direct Yes / No Update SSID/password Yes / No Wireless Direct network (SSID) Connection request confirmation ON* / OFF Advanced Wired LAN Connection IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name...
  • Page 208 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC address...
  • Page 209 Prioritize paper size Enable / Disable* Magnification level for borderless Large / Medium* / Small / Minimum PDF print settings Print quality settings Color mode Color (perceptual)* / Color (saturation) / Color (correct off) / Mono- chrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution...
  • Page 210 Line & pen manager Width correction Black/gray Color Processing options Warning display Enable / Disable* JPEG print settings Print quality settings Color (perceptual) Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job...
  • Page 211 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi* / 300 dpi Input resolution Photo / Line drawing* Paper settings...
  • Page 212 Enable / Disable* Mirror ON / OFF* Line & pen manager Merge ON / OFF* Pen setup Select palette Software* / Palette A / Palette B / Default Define palette Palette A Pen 0 to Pen 15 *Pen 0 to Pen 15 have the same menu structure.
  • Page 213 Default Here to Defaults Reset palette All palettes Palette A Palette B Smoothing Software* / Smoothing Thicken fine lines ON / OFF* Adjust faint lines ON / OFF* Width correction Black/gray Color Print color list for palettes Processing options Warning display Enable / Disable* Detect image size OFF* / Command priority / Detected size...
  • Page 214 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* AirPrint print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Mono-...
  • Page 215 600 dpi* / 300 dpi / Specify print job Print target Photo / Line drawing* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable...
  • Page 216 Width correction Black/gray Color Print color list for palettes Processing options Warning display Enable / Disable* Detect image size OFF* / Command priority / Detected size Frame control Enable / Disable* Print settings 2 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High)
  • Page 217 Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Mirror ON / OFF* Line & pen manager Merge ON / OFF* Smoothing Software* / Smoothing Thicken fine lines ON / OFF* Adjust faint lines...
  • Page 218 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi* / 300 dpi / Specify print job Print target Photo / Line drawing* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm...
  • Page 219 Adjust faint lines ON / OFF* Width correction Black/gray Color Print color list for palettes Processing options Warning display Enable / Disable* Detect image size OFF* / Command priority / Detected size Frame control Enable / Disable* Print settings 4 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct...
  • Page 220 Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Mirror ON / OFF* Line & pen manager Merge ON / OFF* Smoothing...
  • Page 221 Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo / Line drawing* Print the print settings LAN settings The lower items of this menu are the same as the lower items of settings.
  • Page 222 Keep margin at cut sheet end Enable / Disable* Print advanced paper settings Add priority roll paper width Setting 1 Setting 2 Setting 3 Reset all detection priority data Reset paper settings for all paper Auto maintenance settings Auto nozzle check Standard* / 1 page / 10 pages / Disable Nozzle check error display Enable / Disable*...
  • Page 223 Communication test Communication log Warning notification settings Enable* / Disable Other printer settings Energy saving settings Auto power off 5 minutes / 10 min. / 30 min. / 1 hour / 4 hours / 8 hours / 12 hours / OFF Sleep timer 5 minutes* / 10 min.
  • Page 224 Proxy server setup Use / Do not use* Security settings Administrator password settings Remote UI and other tools / LCD, Remote UI, and other tools Operation restrictions Job history Restrict / Do not restrict* Remote UI Restrict / Do not restrict* Print from USB flash drive Restrict / Do not restrict* IEEE802.1X settings...
  • Page 225 • • Printer information System information Hard disk information Error history Hardware error Recoverable error Paper feed/transfer error Usage Total print area Ink consumed Duty counter Head information Head alignment performance log Values applied with auto settings Paper thickness (head height) Transport unit vacuum strength...

  • Page 226: Advanced (Paper Settings)

    Advanced (Paper settings) Tap the paper information area and tap Paper settings to display this menu. Advanced Roll length (change default) Head height Auto / -4(Low) / -3 / -2 / -1 / 0(Standard) / +1 / +2 / +3(High) Skew detection accuracy Standard / Loose / OFF Cutting mode...
  • Page 227 Overall / Leading edge Pause between pages Front OFF / 15 seconds / 30 seconds / 45 seconds / 1 minute / 3 minutes / 5 minutes / 10 minutes / 30 minutes / 60 minutes Top output (small paper) OFF / 15 seconds / 30 seconds / 45 seconds / 1 minute / 3 minutes / 5 minutes / 10 minutes / 30 minutes / 60 minutes Top output (large paper)

  • Page 228: Advanced (Lan Settings)

    Advanced (LAN settings) Flick HOME screen and tap LAN settings, Wi-Fi / Wireless Direct / Wired LAN > Settings > Advanced. The * on the right side of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address Auto setup* / Manual setup...
  • Page 229 Use / Do not use* DNS server DNS server setup Auto setup* / Manual setup Dynamic update settings IPv6 DNS dyn. update: manual Enable / Disable* IPv6 DNS dyn. update: stateless Enable / Disable* IPv6 DNS dyn. update: stateful Enable / Disable* IPv6 Use IPv4 host/domain name Enable / Disable* IPv6 DNS host name...
  • Page 230 NTP server address Polling interval Spanning tree settings Enable / Disable* LPR protocol settings Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps full duplex Use Dedicated Port ON* / OFF...

  • Page 231: Setting Items On Operation Panel

    Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing • settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Maintenance Job management...
  • Page 232 LAN settings Printer settings • • Test print • • Print settings • • LAN settings • • Paper-related settings • • Auto maintenance settings • • Hard disk settings • • Monitoring service settings • • Other printer settings •...

  • Page 233: Maintenance

    Maintenance Select this setting item from Home screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Print Head Cleaning • Select this to clean the print head. Cleaning the Print Head • Print Head Alignment •...
  • Page 234 Preparing to Transfer the Printer...

  • Page 235: Job Management

    Job management Select this setting item from HOME screen. • Print job • Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job • Displays the saved print job list. You can print / delete saved jobs and print job list on each job box. Note •...

  • Page 236: Lan Settings

    LAN settings Select this setting item from HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Wi-Fi • The following setting information on the Wi-Fi connection is displayed. (Some items are not displayed depending on printer settings.) Items Setting...
  • Page 237 IPv6 stateless prefix length 2 XXX (up to 3 digits) IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 3 XXX (up to 3 digits) IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 4 XXX (up to 3 digits)
  • Page 238 Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) ("XX" represents alphanumeric characters.) To change the setting, tap Settings. ◦ Enable/disable Wi-Fi ◦ Select Enable to wirelessly connect via wireless router. ◦...
  • Page 239 Communication mode Wireless Direct Channel Wi-Fi security WPA2-PSK (AES) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv4 DNS dynamic settings Enable / Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name...
  • Page 240 Advanced • Wired LAN • The following setting information on the Wired LAN connection is displayed. (Some items are not displayed depending on printer settings.) Items Setting Connection Enabled (connected) / Enabled (disconnected) / Disa- IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX.
  • Page 241 IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters)
  • Page 242 For the items that can be set, see the following. Advanced • Print details • Prints out the LAN setting information of the printer with Wi-Fi connection, wired LAN connection, wireless direct connection. For the items that can be checked, see the following. Printing Network Settings Important •...
  • Page 243 Specifies the communication speed and communication method when using Gigabit Ethernet. ◦ Use Dedicated Port ◦ Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port. ◦ IPP settings ◦...
  • Page 244 Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN. ◦ Reset SSL certificates ◦ Initializes SSL certificate information. ◦ Reset LAN settings ◦ Initializes the network settings on the printer. After resetting, perform setup again as necessary.

  • Page 245: Test Print

    Test print Select this setting item from Printer settings. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print • Prints out the printer status and setting value information. Note • Status print (administrator) is also displayed if the administrator password is enabled for changing settings using the operation panel.

  • Page 246: Print Settings

    Print settings Select this setting item from Printer settings. • Print head movable width setting • Adjusts the print head movable width. • Prioritize paper size • This is a setting item for roll paper. Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or images in the margin are not printed.
  • Page 247 • Direct print settings from FTP • Performs print settings when printing directly from FTP. You can perform four settings individually. • Default print settings • Prints out the default values of print settings. • Print the print settings • Prints out the print settings list.

  • Page 248: Paper-Related Settings

    Paper-related settings Select this setting item from Printer settings. • Roll paper auto feed • Enables/disables feeding roll paper automatically when you load it on the roll unit. Selecting Enable detects the paper edge automatically and paper is loaded automatically only by putting roll paper on the roll unit.
  • Page 249 • If the created custom paper does not appear as a candidate in the paper information list even if it is • fed many times, perform Paper feed adjustment again. • Errors may occur in the estimation results. • • Manage remaining roll amount •...
  • Page 250 ◦ Disable ◦ Switches the roll paper for printing by estimating the remaining amount based on the roll amount value you entered. In addition, if the roll length is not specified properly, paper may remain when switching, or it may have run out while printing is in progress.
  • Page 251 ◦ Roll paper setting 7 ◦ Select whether 600 mm or 24 in. is applied when a roll of an intermediate size is detected. • Keep margin at cut sheet end • When printing on the sheet using AirPrint, selecting Enable sets the trailing edge of the paper to 20 mm. Select Enable if printing on the trailing edge of the paper is disturbed.

  • Page 252: Auto Maintenance Settings

    Auto maintenance settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check • Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic nozzle checking.

  • Page 253: Hard Disk Settings

    Hard disk settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method • Selects the printing method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer driver.
  • Page 254 It is virtually impossible to recover the overwritten data. Conforms to the DoD5220.22-M standard of the U.S. Department of Defense. Secure (VSITR) Overwrites the entire hard disk with 00 next overwrites with FF after the data encryption key specified for the hard disk drive is erased. After repeating this process three times, the entire hard disk is overwritten with AA.

  • Page 255: Monitoring Service Settings

    Monitoring service settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service • Selecting Enable allows the printer to send error details to the service center. When selecting Enable, perform a communication test.

  • Page 256: Other Printer Settings

    Other printer settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings • To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed.
  • Page 257 • Job history sending settings • Select Send to send the information to the printer management and job management systems. • Menu row height • Adjusts the line spacing of some setting items displayed on the touch screen.

  • Page 258: Language Selection

    Language selection Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.

  • Page 259: Firmware Update

    Firmware update Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server.

  • Page 260: Security Settings

    Security settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Administrator password settings • You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password.

  • Page 261: Printer Information

    Printer information Select this setting item from HOME screen. • System information • Displays printer's system information. • Hard disk information • Displays the total or free space of the printer hard disk. • Error history • Displays the error history. ◦...

  • Page 262: Setting Administrator Password On Operation Panel

    Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Auto maintenance settings •...
  • Page 263 Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.

  • Page 264: Erasing Data On Printer's Hard Disk

    Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk.
  • Page 265 It is virtually impossible to recover the overwritten data. Conforms to the guidelines of German Federal Government (VS-ITR). 6. Confirm displayed message and tap Yes. Data on the hard disk are erased.

  • Page 266: Hp-Gl/2 Settings

    HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations...

  • Page 267: Menus On Hp-Gl/2 Print Settings

    Menus on HP-GL/2 print settings Color mode Print quality Input resolution Print target Paper src Margin Oversize Save paper Rotate Auto rotation Enlarge/Reduce Print centered Cut to standard size Use nesting function Nesting WaitTime Print cut lines Mirror Merge Select palette Define palette Pen 0 to Pen 15 Reset palette...
  • Page 268 Print color list for palettes Warning display Detect image size Frame control...

  • Page 269: Color Mode

    Color mode Lets you specify the color(s) to use when printing HP-GL/2 data. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • Color (perceptual) •...

  • Page 270: Print Quality

    Print quality Lets you specify print quality. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • 5 (Fast) • Select this setting for faster printing. •...

  • Page 271: Input Resolution

    Input resolution Specifies the resolution for internal rendering process. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • 600 dpi (Initial setting) • Specifies 600 dpi for internal rendering resolution. This setting raises the accuracy of internal processes for finer printing.

  • Page 272: Print Target

    Print target Specifies the print target of HP-GL/2 data. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • Photo • Select this setting to print a data which includes illustration or photo. •...

  • Page 273: Paper Src

    Paper src Specifies the paper type (sheet or roll) for HP-GL/2 data printing. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • Auto select (Initial setting) •...

  • Page 274: Margin

    Margin Specifies the margins for HP-GL/2 data printing. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings Note • If the Leading edge margin (roll) and/or Leading edge margin (sheet) settings on Advanced paper settings are different from the settings here, the larger of the settings is given priority.

  • Page 275: Oversize

    Oversize Specifies whether margins are within or outside the HP-GL/2 data image drawing range. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • Enable (Initial setting) •...
  • Page 276 B. Image drawing range C. Margins If the actual drawing image is smaller than the specified image drawing range, the image is not cut off by the margins. • When Enable is selected: • Printing is performed based on the image drawing range. The origin is specified on the upper left of the paper.
  • Page 277 D. Paper for printing E. Image drawing range with margins If you select the paper size which cannot cover the margins, the image may be cut off.
  • Page 278 F. Range which cannot be printed G. Paper for printing...

  • Page 279: Save Paper

    Save paper When printing on roll paper, eliminates blank space (margins) above and/or below the image (if there is any) to save paper. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings •...

  • Page 281: Rotate

    Rotate Rotates the image according to the specified setting. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • 0 degrees (Initial setting) • Image is not rotated. •...

  • Page 282: Auto Rotation

    Auto rotation Printing on paper while Auto rotation is set to ON causes the image to be rotated automatically in accordance with the most efficient image layout in order to save paper and avoid images running off the edges of the paper. This setting item is displayed by tapping in the following order.
  • Page 283 • Even if the image runs off the edge of the paper, it is rotated to expand the print range. •...

  • Page 284: Enlarge/Reduce

    Enlarge/Reduce Enlarges or reduces images This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • Fit paper size • Enlarges or reduces the image for printing to fit to the paper loaded in the printer. Note •...
  • Page 285 A. Output object area B. 200% post-processing size ENLARGE/REDUCE Fit paper size SETTING EXAMPLE Fit paper size expands or reduces the long side of the print data's output object area so it matches the long side of the output page size output object area. The origin is in the upper-left corner. Margin widths are not enlarged or reduced.
  • Page 286 A. Output object area B. Fit to long side post-processing size...

  • Page 287: Print Centered

    Print centered Prints the output object area in the center of the paper. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • ON • ◦ For cut sheet paper ◦...
  • Page 288 • ON is selected when printing on roll •...

  • Page 289: Cut To Standard Size

    Cut to standard size Specifies standard size as the output page size when printing on roll paper. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings •...
  • Page 290 A. Position of cut when OFF B. Position of cut when ON...

  • Page 291: Standard Size Table

    Standard Size Table The table below shows the standard sizes supported by Cut to standard size. For details on the page size supported by your printer, refer to Paper Sizes. Roll paper width Standard Size (Landscape) Standard Size (Portrait) 841.0 mm A1 (841.0 mm x 594.0 mm) A0 (841.0 mm x 1189.0 mm) 594.0 mm...
  • Page 292 685.8 mm – ARCH E3 (685.8 mm x 990.6 mm) 609.6 mm ARCH C (609.6 mm x 457.2 mm) ARCH D (609.6 mm x 914.4 mm) 457.2 mm ARCH B (457.2 mm x 304.8 mm) ARCH C (457.2 mm x 609.6 mm) 304.8 mm ARCH A (304.8 mm x 228.6 mm) ARCH B (304.8 mm x 457.2 mm)

  • Page 293: Use Nesting Function

    Use nesting function When printing on roll paper, this function can be used to print multiple pages sequentially across the side of the paper. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings > Nesting •...
  • Page 294 • When Enable is selected: •...

  • Page 295: Nesting Waittime

    Nesting WaitTime Can be used to set the wait time until printing starts after nesting wait page receipt is paused. Time can be specified in the range of 1 to 99 minutes. (The initial value is 2 minutes.) The wait time is counted from the point the last page was completed, and counted from the beginning every time new nesting job is received.

  • Page 296: Print Cut Lines

    Print cut lines Prints cut lines to separate nested data. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings > Nesting • Enable • Cut lines that separate pages are printed. •...

  • Page 297: Mirror

    Mirror Flip the image horizontally and print. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Paper settings • ON • Flip the image horizontally and print. Depending on the paper to be printed, the position where the horizontally flipped image is printed varies. •...
  • Page 298 • When ON is selected when printing on cut paper or roll paper cut to standard size: • Flip the image horizontally for each position where you print the image on the paper.

  • Page 299: Merge

    Merge Specifies how colors should be processed when lines overlap. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager Note • The data is given priority when a specification command is included in the HP-GL/2 data. •...

  • Page 300: Select Palette

    Select palette Selects a palette to use when printing HP-GL/2 data. According to the setting of the selected palette, the line width, line color, and line attributes are specified. This setting item is displayed by tapping in the following order. Printer settings >...

  • Page 301: Define Palette

    Define palette Specifies each pen setting in Palette A and Palette B. The pen setting in Default cannot be changed. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager > Pen setup •...

  • Page 302: Pen 0 To Pen 15

    Pen 0 to Pen 15 Specifies Width, Color, and Line attributes settings for each of the 16 pens (numbered 0 to 15) that make up each palette. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager > Pen setup > Define palette >...

  • Page 303: Reset Palette

    Reset palette Resets palette pen parameters configured using Define palette. This setting item sets the palette pen parameters back to the default. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager > Pen setup •...
  • Page 304 12.0 110 (168, 0, 115) No setting No setting Miter...

  • Page 305: Smoothing

    Smoothing Makes arc drawing smoother. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager • Software (Initial setting) • Draws arcs using HP-GL/2 data settings. Default value of the central angle of an arc in HP-GL/2 is 5°...

  • Page 306: Thicken Fine Lines

    Thicken fine lines Performs correction to avoid breaks in fine lines. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager • ON • Corrects line widths so fine lines are drawn more sharply, without breaking. The line color is not changed.

  • Page 307: Adjust Faint Lines

    Adjust faint lines Performs correction so that bright colored fine lines are printed more clearly. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager •...

  • Page 308: Width Correction

    Width correction Corrects pen widths in accordance with a specific correction setting. Correction settings can be configured for two groups: Black/gray and Color. Select and apply the correction amount according to the pen color when performing a line drawing command of HP-GL/2 data. This setting item is displayed by tapping in the following order.

  • Page 310: Print Color List For Palettes

    Print color list for palettes Prints out the sample (256 colors) of the color specified in each pen number. The coloring also changes depending on the paper type to be printed. This setting item is displayed by tapping in the following order. Printer settings >...

  • Page 311: Warning Display

    Warning display Displays HP-GL/2 warnings. The display is switched when two GL/2 warnings below occur. • Warnings when the printer's parameter setting specification does not support the parameter settings of created HP-GL/2 data • HP-GL/2 warning commands when the printer does not support the created HP-GL/2 data This setting item is displayed by tapping in the following order.

  • Page 312: Detect Image Size

    Detect image size Specifies the output object area method that provides efficient printing, which avoids parts of images being cut off when a HP-GL/2 data does not include image drawing range information. This setting item is displayed by tapping in the following order. Printer settings >...
  • Page 313 DETECT IMAGE SIZE EXAMPLE A. Image drawing range specified by the command B. Graphic data range Though the image drawing range is specified for this kind of drawing image above, the part of the image may be cut off if you do not specify the image drawing range. Select Detected size if the image drawing range is not specified.
  • Page 314 The printed image is the same as "When Detected size is selected:" on "When the image drawing range is not specified:". • When the image drawing range is not specified: • ◦ When OFF is selected: ◦ The maximum roll paper width is applied as the width of printed area, and the 1.5 times of the maximum roll paper width is applied as the length of it.

  • Page 315: Frame Control

    Frame control Perform this setting to print the HP-GL/2 data including the FR command. This setting item is displayed by tapping in the following order. Printer settings > Print settings > HP-GL/2 print settings > Processing options • Enable • Images are printed side by side on the same page.

  • Page 316: Menu Setting Combinations

    Menu Setting Combinations Save paper and Auto rotation Enlarge/Reduce (Scaling) and Auto rotation Print centered and Cut to standard size Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) Use nesting function and Auto rotation Paper switching on a DOUBLE-roll printer model and Auto rotation Paper switching on a DOUBLE-roll printer model and Enlarge/Reduce (Specify scaling) Detect image size and Oversize...

  • Page 317: Save Paper And Auto Rotation

    Save paper and Auto rotation When Save paper and Auto rotation are both specified, Auto rotation is performed first, followed by the Save paper process. After Auto rotation is applied to the print data, the image is printed with upper and lower blank areas removed.
  • Page 318 Printed without upper/lower blank area.

  • Page 319: Enlarge/Reduce (Scaling) And Auto Rotation

    Enlarge/Reduce (Scaling) and Auto rotation When both Enlarge/Reduce (Scaling) and Auto rotation are specified, Enlarge/Reduce (Scaling) is done first and then Auto rotation is done to determine if printing is possible. Printing is done without Auto rotation if the size of the image after doing Enlarge/Reduce (Scaling) would cause the image to run off the edge of the paper were Auto rotation executed.

  • Page 320: Print Centered And Cut To Standard Size

    Print centered and Cut to standard size When both Print centered and Cut to standard size are specified, first the optimum standard size is determined based on the HP-GL/2 data and the roll paper loaded on the printer. Next, Print centered is performed in accordance with the standard size. Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size.
  • Page 321 A. Position of cut • Printed image when ON is selected for Print centered and ON is selected for Cut to standard size • A. Position of cut for A3 size (portrait)

  • Page 322: Cut To Standard Size And Auto Rotation And Enlarge/Reduce (Fit Paper Size)

    Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) When Cut to standard size, Auto rotation, and Enlarge/Reduce (Fit paper size) are all specified, first suitable standard size candidates are determined based on the roll paper loaded on the printer. Next, it decides the optimum standard size and rotation direction from the matching result between the data to which Auto rotation is applied and all candidate sizes.
  • Page 323 A. Position of cut for A4 size LARGE IMAGE EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size. Next, Auto rotation is performed in accordance with the A3 portrait. Finally, the image is reduced and printed to match A3 size paper.
  • Page 324 • Printed image after reduced • A. Position of cut for A3 size...

  • Page 325: Use Nesting Function And Auto Rotation

    Use nesting function and Auto rotation When both Use nesting function and Auto rotation are specified, Auto rotation is performed as each page is received and then the nesting process is performed. The image on each received page is rotated as required to achieve an efficient layout that save paper or to prevent the image from running off the edges of the paper, the images are laid out to fill the width of the roll paper, and then printing is performed.
  • Page 326 If an image is running off the edge of the paper as shown above, the subsequent images are printed on the next sheet.

  • Page 327: Paper Switching On A Double-Roll Printer Model And Auto Rotation

    Paper switching on a DOUBLE-roll printer model and Auto rotation When ON is selected for Auto rotation, first a decision is made about performing Auto rotation and the paper with less margin in the width direction is selected and starts printing. At this point, it is decided whether to apply Auto rotation and then the paper source is selected considering the condition such as whether the image is cut off or not, margin of paper width, and paper consumption.
  • Page 328 Image printed on lower roll paper already fed (Actually printed) If the lower roll of paper has smaller margins than the upper roll of paper, from which the paper has been fed, then paper is switched automatically, and the image is printed on the lower roll paper.

  • Page 329: Paper Switching On A Double-Roll Printer Model And Enlarge/Reduce (Specify Scaling)

    Paper switching on a DOUBLE-roll printer model and Enlarge/ Reduce (Specify scaling) The example below shows printing when Enlarge/Reduce (Specify scaling) is specified on a double-roll printer model. This function is available when the paper settings of the printer are specified. •...

  • Page 330: Detect Image Size And Oversize

    Detect image size and Oversize Operation is as described below when both Detect image size and Oversize are specified. • When OFF or Command priority is selected for Detect image size and Disable is selected for • Oversize: Oversize is disabled in accordance with the command-specified image drawing range. Margins are added within the command-specified image drawing range.
  • Page 331 • When OFF or Command priority is selected for Detect image size and Disable is selected for • Oversize: C: Position of cut Cut at length of command-specified image drawing range. • When OFF or Command priority is selected for Detect image size and Enable is selected for •...
  • Page 332 • When Detected size is selected for Detect image size and Enable is selected for Oversize: • F: Position of cut Cut at length of upper and lower margins added to length of minimum image range detected.

  • Page 333: Detect Image Size And Print Centered

    Detect image size and Print centered Operation is as described below when both Detect image size and Print centered are specified. • When OFF or Command priority is selected for Detect image size and ON is selected for Print • centered: Print centered is performed in accordance with the command-specified image drawing range.
  • Page 334 Printed image A. Position of cut Prints the minimum image range in the horizontal center of the paper.

  • Page 335: Status Print

    • If you specify the administrator password, tap Status print (administrator). 5. Tap Yes. The printer starts printing. The print result is output from the front of the printer. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version...
  • Page 336 Printer settings Print settings Setting values of Print head movable width setting and Prioritize paper size Paper-related settings Setting values of Paper-related settings Device settings Auto maintenance settings Setting values of Auto maintenance settings Hard disk settings Each setting value of Hard disk settings Device user settings Setting values of Other printer settings Language selection...

  • Page 337: Changing Printer's Setting Using Web Browser

    Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E-mail...

  • Page 338: Start Up Remote Ui

    Start up Remote UI You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
  • Page 339 When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer. Note • If you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it. Registering Printer's Root Certificate to Web Browser for SSL Communication •...
  • Page 340 Changeable Setting Items Using Remote UI When you finish checking printer status and changing printer settings, select Log out.

  • Page 341: Changeable Setting Items Using Remote Ui

    Changeable Setting Items Using Remote UI Note • The item which can be used is different in administrator mode or in standard user mode. Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information.
  • Page 342 Note • When you are logging on in administrator mode, you can restrict this function in standard user mode. Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, the operation restrictions, and SSL/TLS settings of certificate for encrypted communication. System info and LAN settings •...

  • Page 343: Security

    Security • Administrator password setting • Setting Passwords Using Remote UI • Operation restrictions • Restricts the following operations. ◦ Job history ◦ Restricts to display or print the print job history. ◦ Print from USB flash drive ◦ Restricts to print data on USB flash drive. •...

  • Page 344: Lan Settings

    LAN settings • Wi-Fi • Enables/Disables Wi-Fi. • Wireless Direct • Enables/Disables Wireless Direct. • Wired LAN • Enables/Disables Wired LAN. • Confirm LAN settings • The LAN setting information is displayed. • Advanced setup • ◦ Set printer name ◦...
  • Page 345 To use CHMP for encrypted communication, you need to register the printer's root certificate to your computer. Registering Printer's Root Certificate to Local Computer for SSL Communication CHMP is a Canon proprietary protocol. ◦ Network interface settings ◦ To connect to a hub that supports STP, select Enable.

  • Page 346: Setting Password Using Remote Ui

    Setting Password using Remote UI Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
  • Page 347 Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.

  • Page 348: Registering Printer's Root Certificate To Web Browser For Ssl Communication

    Registering Printer's Root Certificate to Web Browser for SSL Communication If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
  • Page 349 Certificate Import Wizard screen is displayed. 5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10.
  • Page 350 Note • You can also add the certificate by selecting Show Certificate, checking certificate name to add, and then selecting the same certificate on Keychain access. 5. Make sure that fingerprint of certificate detail information matches printer's thumbprint. The printer's thumbprint is displayed in Root cert. thumbprint (SHA-1) column or Root cert. thumbprint (SHA-256) column when tapped in the following order.
  • Page 351 The list of downloaded certificates appears. 2. Select downloaded certificate. The certificate information appears. 3. Make sure that thumbprint of certificate information matches printer's thumbprint. The printer's thumbprint is displayed in Root cert. thumbprint (SHA-1) column or Root cert. thumbprint (SHA-256) column when tapped in the following order. (Printer information) >...

  • Page 352: Registering Printer's Root Certificate To Local Computer For Ssl Communication

    Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer.
  • Page 353 The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8.
  • Page 354 Important • Be sure to create a certificate snap-in before importing a root certificate. • The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key.
  • Page 355 2. Select For secure communication. Note • You can download a certificate from Status Monitor. • 1. Open status monitor. Open the Printing Preferance, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3.
  • Page 356 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and Select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list. Note •...
  • Page 357 Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer.

  • Page 358: Generating Server Certificate

    Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
  • Page 359 Note • If you specify the administrator password, enter the password. 3. Select Security. 4. Select SSL/TLS settings. 5. Select Generate key and certificate. 6. Select Generate self-signed cert. 7. Specify each setting item. • Signature algorithm • Select SHA256. •...
  • Page 360 Checking Generated Server Certificate 1. Select Security on Remote UI. 2. Select SSL/TLS settings. 3. Select Check key and certificate. Make sure the issuer of the root certificate is displayed on Issued by, and the value you entered is displayed on Common name on Subject.

  • Page 361: Setting Mail Server

    Setting Mail Server To use mail function, specify the mail server settings. *This function may not be available depending on the country or region of purchase. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you •...
  • Page 362 Outgoing password To set / change the password for sending in order to perform the authentication, check the Set/change password and then enter the password. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Then select OK, and then make the following settings. Incoming mail server (POP3) Enter the address of your POP3 server.

  • Page 363: Receiving Printer Status By E-Mail

    Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. *This function may not be available depending on the country or region of purchase. Note • Specify the mail server settings in advance. •...
  • Page 364 3. Select OK. The resending setting is completed.

  • Page 365: Migrating Printer's Setting

    Migrating Printer's Setting Migrates the printer settings to another one of the same model. This operation is available using Remote UI or USB flash drive. Using Remote UI Using USB Flash Drive Note • The printers must be running the same firmware version. •...
  • Page 366 1. Insert a USB flash drive to USB flash drive port. 2. Tap Printer settings on Home screen. Home Screen Menu Composition 3. Tap Import/export settings. If you specify the administrator password, enter the password. 4. Tap Export. 5. Enter password and Tap OK. 6.

  • Page 367: Initializing Printer's Setting

    Initializing Printer's Setting Initializes the following settings. • Paper setting information • Detection priority data of paper • SSL certificate • LAN setting • Administrator password • Hard drive data • Job history • Operation panel lock This operation is available using the operation panel or Remote UI. Using operation panel Using Remote UI Using operation panel...

  • Page 368: Network Setting

    Network Setting Network Connection Tips Printer Connection Methods Connecting Smartphone/Tablet to Printer via Wireless Router Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection...

  • Page 369: Network Connection Tips

    Network Connection Tips Printer Connection Methods Connecting Smartphone/Tablet to Printer via Wireless Router Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection...

  • Page 370: Printer Connection Methods

    Printer Connection Methods 4 connection methods are available on the printer. Wi-Fi Connection • • Using Wi-Fi Router • • Without Using Wi-Fi Router (Wireless Direct) LAN Connection USB Connection...
  • Page 371 Different types of network connections cannot be used at the same time. When connecting another device while the devices are already connected to the printer, connect it using the same connection method as the connected device or connect via USB connection. If you connect using a different connection method, the connection to the devices in use will be disabled.
  • Page 372 • Connection without Using a Wireless Router (Wireless Direct) • ◦ Connect the printer and a device without using a wireless router. Connect the device and the printer directly using the printer's wireless direct. ◦ In the wireless direct, you can connect up to five devices at the same time. If you try to connect another device while five devices are already connected, disconnect a device you do not use and configure settings again.
  • Page 373 What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer. Note • You can connect the printer to a computer via USB even when the printer is already connected to another one via wired LAN.

  • Page 374: Connecting Smartphone/Tablet To Printer Via Wireless Router

    Connecting Smartphone/Tablet to Printer via Wireless Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices via a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes Wi-Fi connection via a wireless router.
  • Page 375 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. For iOS device 1. Open "Settings" menu on your device. 2.

  • Page 376: Connecting Smartphone/Tablet To Printer Directly (Wireless Direct)

    Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices using a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes wireless direct, which allows you to print by connecting the devices to the printer directly.
  • Page 377 By flicking the touch screen, you can check various settings of wireless direct. Connecting Smartphone/Tablet to Printer 1. Turn on wireless communication on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on wireless communication, see your device's instruction manual. 2.
  • Page 378 3. Tap Wireless Direct. 4. Tap Settings. 5. Change settings as necessary. Note • Tap Advanced, open the detailed settings of the network. LAN settings • To update the identifier (SSID) and the password for wireless direct • Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tap Yes.
  • Page 379 • To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting • to the printer Tap C to display the confirmation screen. If you want the printer to display the screen to inform you a Wi-Fi direct compatible device is connecting to the printer, tap Yes. Important •...

  • Page 380: Default Network Settings

    Enable/disable WSD Disable Timeout settings 15 minutes Enable/disable Bonjour Enable Service name Canon TZ-NNNNN *2 LPR protocol settings Enable Wi-Fi DRX settings Enable Wired LAN DRX settings Enable ("XX" represents alphanumeric characters.) *1 Default value depends on printer. To check value, use operation panel.
  • Page 381 *1 "ab" is specified at random and "XX" represents last two digits of printer's wireless MAC address. NNNNN means your printer model. *2 The password is specified automatically when the printer is turned on for the first time.

  • Page 382: Another Printer Found With Same Name

    Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...

  • Page 383: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection

    Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from Setup Guide. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from Setup Guide.

  • Page 384: Printing Network Settings

    Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Check that printer is turned on. 2. Load plain paper. Loading Rolls in the Printer If you use sheets, prepare at least 11 sheets (A4 or Letter-sized).
  • Page 385 Link Active Operation status Active/Inactive Gigabit Ethernet Settings Communication speed and communication Auto/10M half duplex/10M full du- method when using Gigabit Ethernet plex/100M half duplex/100M full du- plex/1G full duplex IP Address IPv4 IP address XXX.XXX.XXX.XXX Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask...
  • Page 386 IP Filtering Prohibit Address IP filtering prohibit address Start Address 1 Start address 1 XXX.XXX.XXX.XXX End Address 1 End address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2...
  • Page 387 Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4...
  • Page 388 IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Link local address prefix length XXX (0 to 128) Use Manual Mode Operation status of IPv6 manual address On/Off Manual Address Manual address IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode...
  • Page 389 XXXX:XXXX:XXXX:XXXX Prefix Length 2 Prefix length 2 XXX (0 to 128) IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode...
  • Page 390 XXXX:XXXX:XXXX:XXXX IP Filtering End Address 3 IP filtering end address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 3 Use single on 3 On/Off IP Filtering Start Address 4 IP filtering start address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4...
  • Page 391 IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5...
  • Page 392 IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5...
  • Page 393 XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off MAC Info MAC address setting information (Wired/ Wi-Fi) MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of MAC address filtering On/Off MAC Filtering Select MAC address filtering method...
  • Page 394 Wireless LAN Setting Wi-Fi setting information Channel Channel (infrastructure) XXX (0 to 255) SSID SSID Wi-Fi (infrastructure) SSID (up to 32 characters) Security Type Security type for Wi-Fi (infrastructure) Disabled/WEP 64bit/WEP 128bit/WPA PSK TKIP/WPA PSK AES/WPA2 PSK TKIP/WPA2 PSK AES/MIXED WEP1 WEP key 1 for Wi-Fi (infrastructure) XXXXXXXX (up to 32 characters)
  • Page 395 Use Spanning Tree Use spanning tree On/Off Use Dedicated Port Dedicated port setting On/Off SNMP Setting SNMP setting information Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMPv1 community name 2 XXXXXXXX (up to 32 characters)
  • Page 396 Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Algorithm Encryption algorithm Null/AES/DES User4 User 4 User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off MIB Access Restriction MIB access restriction Disable/Read Only/Read Write Security Setting...
  • Page 397 SNTP Setting SNTP setting information Use SNTP Use SNTP On/Off SNTP Polling Interval SNTP polling interval 1 to 48 [hrs] SNTP Server Name SNTP server name XXXXXXXX (up to 256 characters) FTP Setting FTP setting information Use FTP Use FTP On/Off Use FTP Authority Use FTP authority...
  • Page 398 Verify Authentication Server Verify Authentication Server Name On/Off Name Verify Authentication Server Verify Authentication Server Certificate On/Off Certificate IPsec Setting IPsec setting information Use IPsec Use IPsec On/Off Phase2 Protocol IPsec phase2 protocol AH/ESP/AH & ESP IPP Setting IPP confirmation setting Enable/disable IPP Enable/disable IPP Enable/Disable...
  • Page 399 User10 User 10 User Name User name XXXXXXXX (up to 32 characters) Email Setting E-mail setting information Retry Count E-mail retry count 0 to 5 Retry Interval E-mail retry interval 1 to 60 (min) Use Email Notification Use E-mail notification On/Off Use SSL Use SSL...
  • Page 400 ("XX" represents alphanumeric characters.)

  • Page 401: Reconfiguration Method Of Lan Connection/Reconfiguration Method Of Wi-Fi Connection

    Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Changing LAN Connection Method Changing Wi-Fi Connection Method Changing LAN Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: • ◦ Redo setup using the Setup CD-ROM or from Setup Guide. ◦...
  • Page 402 6. Check message and select OK. Follow instructions on your smartphone or tablet. 7. If message saying setup is completed appears, select OK. • For macOS: • Redo setup from Setup Guide.

  • Page 403: Reconfiguration Of Network Settings Using The Remote Ui

    Reconfiguration of Network Settings using the Remote UI You can use Remote UI on the following OS and the web browser. • iOS device • OS: iOS 12.0 or later Web browser: iOS standard Web browser (Mobile Safari) • Android device •...

  • Page 404: Countermeasures Against Unauthorized Access

    Countermeasures against Unauthorized Access This section describes countermeasures against an unauthorized access to the printer from outside. When you use the printer via a network or you are an administrator, we recommend you read this section before using the printer. Four countermeasures below can be helpful against an unauthorized access.
  • Page 405 Restrict Communication Using Firewall or Wi-Fi Router Firewall is a system which prevents an unauthorized access from an external network user to protect an inhouse network against attack or intrusion. Firewall enables your network to be protected against an unauthorized access by restricting a communication from the specific external IP address which seems to have a risk.

  • Page 406: Network Status And Troubleshooting

    Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Printing Network Settings Network Status What to Do Connected normally. 1. If you are unable to print, check the items below: If you are unable to •...
  • Page 407 Enter the correct security key. Make sure wireless • Make sure the printer is not placed too far away from the wireless router. • signal is strong. • Monitor signal status and move the printer and wireless router as necessary. •...

  • Page 408: Sharing The Printer On A Network (Windows)

    Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...

  • Page 409: Setting Up A Shared Printer

    Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Display the Devices and Printers window Select the Control Panel ->...
  • Page 410 Note • If the printer server is 32-bit, specify it as "xxxxxxx3.INF". If it is 64-bit, specify it as "xxxxxxx6.INF". 8. Select the printer to be used, and click Next. Note • If an error message is displayed, select the other printer. 9.

  • Page 411: Restrictions On Printer Sharing

    • If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...

  • Page 412: Adjustments For Better Print Quality

    Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...

  • Page 413: Adjusting The Print Head

    Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images...

  • Page 414: Adjusting The Print Head

    Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • If printing is faint or affected by banding in different colors • Execute Nozzle Check in the touch screen menu to check for print head nozzle clogging. Checking for Nozzle Clogging •...

  • Page 415: Adjusting Line Misalignment

    Adjusting Line Misalignment If printed lines are misaligned, execute Print head angle adjustment to adjust the print head angle. Print head angle adjustment requires you to examine a printed test pattern and adjust the angle using the angle adjustment lever. Always adjust the print head angle after replacing the print head.
  • Page 416 Important • Do not open or close the cover until the instruction is displayed. 6. Open the top cover. 7. Open the inner cover.
  • Page 417 8. Align the angle adjustment lever with the red square. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may • cause malfunction.
  • Page 418 9. Close the inner cover.
  • Page 419 10. Close the top cover.
  • Page 420 A test pattern is printed for adjustment. The printing result is output from the front. 11. Examine the test pattern for adjustment. Determine the straightest set of lines. Example 1: Select "+2" in pattern (D). Example 2: Move the angle adjustment lever to a position between the numbers or between the number and the square (E) of the two sets of lines that are least misaligned.
  • Page 421 Note • If the problem, such as misaligned lines or color unevenness, is not solved after adjustment, execute Print head angle adjustment and move the angle adjustment lever in the front or the rear of the last position. When finished, execute Print Head Alignment again.

  • Page 422: Automatic Adjustment To Straighten Lines And Colors

    Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Choose from Auto (standard) or Auto (advanced) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
  • Page 423 Perform adjustment as follows. 1. Load paper. When loading cut sheets, set them in landscape orientation. Loading Rolls in the Printer Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings.

  • Page 424: Manual Adjustment To Straighten Lines And Colors

    Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (advanced), try Manual.
  • Page 425 A confirmation message appears. Note • If you do not execute Auto (advanced), a confirmation message prompting you to execute Auto • (advanced) appears. In this case, tap Yes and execute Auto (advanced). 6. Tap Yes. The paper source setting screen appears. 7.

  • Page 426: Troubleshooting Paper Abrasion And Blurry Images

    Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
  • Page 427 Note • When set to Auto, the printer automatically adjusts the print head height during printing to the • level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information •...

  • Page 428: Adjusting Feed Amount

    Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...

  • Page 429: Adjusting Feed Amount

    Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length...

  • Page 430: Selecting Feed Amount Adjustment Method

    Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target.

  • Page 431: Automatic Banding Adjustment

    Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. •...
  • Page 432 6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished. Adjusting Feed Amount (Front) Items to Prepare When Using Rolls An unused roll at least 254.0 mm (10.00 in) wide When Using Sheets One sheet of unused paper of at least A4/Letter size Follow the procedure below to adjust.

  • Page 433: Manual Banding Adjustment

    Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
  • Page 434 6. Tap paper to adjust. Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 7. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note •...

  • Page 435: Fine-Tuning Paper Feed Amount

    Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. •...

  • Page 436: Adjusting Line Length

    Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. • This can be adjusted for each output destination. • Adjusting Feed Amount (Top) Adjusting Feed Amount (Front) Note •...
  • Page 437 A test pattern is printed. 7. Examine the test pattern to measure the scale and calculate the discrepancy. The scale bar prints "Millimeter" in 50 mm increments and "Inch" in 1-inch increments. 8. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.
  • Page 438 4. Tap Adjust feed length (front). 5. Tap Print alignment pattern or Change adjustment values. • If you tap Print alignment pattern: • The test pattern is printed for you to measure the scale and calculate the discrepancy. The scale bar prints "Millimeter" in 50 mm increments and "Inch" in 1-inch increments. •...

  • Page 439: Adjusting Vacuum Strength

    Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the Print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled.

  • Page 440: Maintenance And Consumables

    Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Performing Maintenance Functions from Your Computer (Windows)
  • Page 441 Cleaning Inside the Transport Unit Cover Cleaning Inside the Printer Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...

  • Page 442: Ink Tanks

    Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks...

  • Page 443: Ink Tanks

    Ink Tanks The printer supports the following ink tanks. When purchasing, check the Model number. • 330 ml (11.2 fl oz) • • 700 ml (23.7 fl oz) • Checking Ink Model Number Checking Using Web Browser 1. Start up Remote UI. Start up Remote UI 2.
  • Page 444 Checking Using Canon IJ Status Monitor ( Windows ) 1. Start up Canon IJ Status Monitor. Canon IJ Status Monitor 2. Click Estimated ink levels. 3. Click Ink Model Number. Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks.

  • Page 445: Replacing Ink Tanks

    Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see Tanks. You can replace ink tanks in 11.2 fl oz (330 ml) and 23.7 fl oz (700 ml) capacities. Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
  • Page 446 Note • Ink tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced. Selecting Ink Tank Replacement from Menu 1. Tap ink display area on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears.
  • Page 447 Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks. Jarring the printer during printing may affect printing quality. 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B.
  • Page 448 3. Pull out ink tank lock lever. 1. Pull ink tank lock lever straight up. 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return. Note • Check that the ink tank lock lever does not return. 4.
  • Page 449 Important • Do not turn off the power of the printer with the ink tank removed except in the case of the • preparation for transportation. Otherwise, inside of the ink tank cover may be stained. • Store the removed ink tank with ink remaining with the ink holes (D) facing up. Otherwise, ink •...
  • Page 450 Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks. Jarring the printer during printing may affect printing quality. 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B.
  • Page 451 3. Pull out ink tank lock lever. 1. Pull ink tank lock lever straight up. 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return. Note • Check that the ink tank lock lever does not return. 4.
  • Page 452 Important • Do not turn off the power of the printer with the ink tank removed except in the case of the • preparation for transportation. Otherwise, inside of the ink tank cover may be stained. • Store the removed ink tank with ink remaining in the box with the ink holes (D) facing up. •...
  • Page 453 Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note •...
  • Page 454 • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. •...
  • Page 455 5. Push handle part of ink tank lock lever firmly all the way in. 6. Make sure ink lamp is lit.
  • Page 456 Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover. Loading ink tank (23.7 fl oz (700 ml)) 1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and right as shown, shaking it gently seven or eight times.
  • Page 457 • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note • If the ink tank is at a low temperature, allow it to warm up to room temperature before installing. 2.
  • Page 458 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. • If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
  • Page 459 6. Make sure ink lamp is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.

  • Page 461: Checking Ink Tank Levels

    Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap ink display area on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks.
  • Page 462 Note • Tap Order ink now to view the ink supplier information. • When the ink tank is replaced, the sub-ink tank will be filled with ink. • During this time, is displayed above the ink level.

  • Page 463: When To Replace Ink Tanks

    When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen • If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.

  • Page 464: Print Head

    Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head...

  • Page 465: Print Head

    Print Head When purchasing, check the Model number. Model number: PF-06 Note • For instructions on replacing the print head, see Replacing the Print Head.

  • Page 466: Checking For Nozzle Clogging

    Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. •...
  • Page 467 If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head...

  • Page 468: Cleaning The Print Head

    Ink may leak or an error may occur. • If printing is not improved after System Cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle check pattern and select an ink group for which to perform cleaning as needed. You •...
  • Page 469 • By default, nozzles are checked at fixed intervals. • Auto maintenance settings Perform cleaning as follows. 1. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 2. Tap Print Head Cleaning. 3. Tap Cleaning, Deep Cleaning, or System Cleaning. 4.

  • Page 470: Replacing The Print Head

    Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head.
  • Page 471 • When using a roll, rewind it. • Removing the Roll from the Printer • When using sheets, remove the sheet. • Removing Sheets 2. Clean inside top cover. Cleaning Inside the Top Cover 3. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears.
  • Page 472 7. Open the inner cover.
  • Page 473 8. If the print head locking cover and print head lock lever are dirty, use a damp cloth that you have wrung out completely to wipe them clean. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these •...
  • Page 474 • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 9. If ventilation duct (D) is dirty, use damp cloth that you have wrung out completely to wipe it clean.
  • Page 475 10. Put your finger on center part (E) of print head lock lever and tilt it toward the front. 11. Grab grip (F) and open print head locking cover. 12. Remove print head by grabbing grip (G), and then tap OK.
  • Page 476 Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 13.
  • Page 477 Important • Always handle the print head by the right and left grips. Never touch nozzle (K) or metal contacts (L). This may damage the print head and affect printing quality. • Never touch the ink holes (M). This may affect printing quality. •...
  • Page 478 16. Grasp tab (F) of print head locking cover and lower it to front to lock print head. 17. While holding center part (K) of print head lock lever, lower it toward back. 18. Adjust angle adjustment lever to the position of the red square.
  • Page 479 19. Close the inner cover. 20. Close top cover.
  • Page 480 Ink now fills the print head. It takes about 12 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. •...

  • Page 481: Maintenance Cartridge

    Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge...

  • Page 482: Maintenance Cartridge

    Maintenance Cartridge When purchasing, check the Model number. Model number: MC-30 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge.

  • Page 483: Replacing The Maintenance Cartridge

    Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
  • Page 484 Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. • 5. Open maintenance cover.
  • Page 485 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out. Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal.
  • Page 486 The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge. The maintenance cartridge may become damaged. 10. Close maintenance cover.

  • Page 487: Checking The Remaining Maintenance Cartridge Capacity

    Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears.

  • Page 488: When To Replace The Maintenance Cartridge

    When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen • When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification message will appear on the touch screen.

  • Page 489: Performing Maintenance Functions From Your Computer (Windows)

    Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Printing a Nozzle Check Pattern...

  • Page 490: Cleaning The Print Heads

    Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for print head cleaning is as follows: Print Head Cleaning 1.

  • Page 491: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Print Nozzle Check Pattern 1.
  • Page 492 Related Topic Cleaning the Print Heads...

  • Page 493: Cleaning The Printer

    Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning Inside the Roll Cover Cleaning Inside the Transport Unit Cover Cleaning Inside the Printer Cleaning the Print Head...

  • Page 494: Cleaning The Printer Exterior

    Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. 1. Turn printer off. Turning the Printer On and Off 2.
  • Page 495 4. After cleaning, dry with a soft dry cloth. 5. Clean the front output guide (A) with a completely wrung out damp cloth. Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.

  • Page 496: Cleaning Inside The Top Cover

    Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
  • Page 497 5. Clean the paper output tray (A) under the top cover with a completely wrung out damp cloth.
  • Page 498 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Wipe in the direction of the bristles to remove dirt from the brush part (B) of the paper output tray. •...
  • Page 499 • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 6. Open the inner cover.
  • Page 500 7. If paper dust has accumulated in vacuum holes (C) on platen or in borderless printing ink grooves (D), use cleaning brush (E), provided with printer, to wipe it away.
  • Page 501 Important • Do not touch the linear scale (F), carriage shaft (G), or ink tube stabilizer (H). Touching these may • cause malfunction.
  • Page 502 Note • If the cleaning brush is dirty, rinse it in water. 8. Clean the inside of the inner cover with a completely wrung out damp cloth. Wipe away any ink residue and paper dust (debris from cutting) on paper retainer (I), entire platen (J), borderless printing ink grooves (K), periphery of left and right ink suction holes (L, M), and so on.
  • Page 503 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the inner cover. This may create a static charge, which may attract dust and affect the printing quality.
  • Page 504 10. Close the top cover.

  • Page 506: Cleaning Inside The Roll Cover

    Cleaning Inside the Roll Cover About once a month, clean inside the roll cover to ensure optimal operation. Also, clean inside the roll cover in the following situations. • When a roll paper runs out • After changing the roll paper This explanation uses roll cover 1 as an example.
  • Page 507 5. Clean the inside (A) of the roll cover with a completely wrung out damp cloth.
  • Page 508 Important • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 6. After cleaning, dry with a soft dry cloth. 7. Wipe away any residue and paper dust from areas (B, C) that come in contact with paper and sensor (D) with a completely wrung out damp cloth.
  • Page 509 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with internal electrical components, there is a risk of fire or electrical shock. 8. After cleaning, dry with a soft dry cloth. 9.

  • Page 510: Cleaning Inside The Transport Unit Cover

    Cleaning Inside the Transport Unit Cover About once a month, clean inside the transport unit cover to ensure optimal operation. 1. Open the transport unit cover. 2. Open the transport unit inner cover.
  • Page 511 3. Clean the inside (A) of the transport unit inner cover with a completely wrung out damp cloth.
  • Page 512 Important • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 4. After cleaning, dry with a soft dry cloth. 5. Close the transport unit inner cover.
  • Page 513 6. Close the transport unit cover.

  • Page 514: Cleaning Inside The Printer

    Cleaning Inside the Printer Clean the inside of the printer. If the printed document is dirty, cleaning the inside of the printer may improve print results. Important • Cleaning cannot be performed if there is paper in the paper output tray. Remove the paper. •...

  • Page 515: Other Maintenance

    Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...

  • Page 516: Preparing To Transfer The Printer

    Prepare to move. Important • Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you tip the printer without enabling Prepare to move. • When moving the printer without using Prepare to move, store the basket and close the accessory drawer.
  • Page 517 • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance. 8. Open ink tank cover to remove all ink tanks.
  • Page 518 10. Close ink tank cover. Ink is now drawn into the maintenance cartridge. A confirmation message will appear when the process is finished. Important • Do not remove the maintenance cartridge except when the message indicating replacement is • displayed. If you remove the maintenance cartridge while ink is being removed, the ink may leak out.
  • Page 519 3. Open inner cover.
  • Page 520 4. Grasp Belt and insert Belt Stopper into position shown. Important • Attach the Belt Stopper that was removed and stored after initial installation. Neglecting to attach the Belt Stopper may damage the printer. • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these •...
  • Page 521 5. Close inner cover.
  • Page 522 6. Close top cover.
  • Page 523 7. Open accessory drawer. 8. Refer to the Setup Guide to remove the basket cloth and basket support bar from the basket arm.
  • Page 524 Important • Take out the removed basket cloth and basket support bar from the accessory drawer. When moving the printer, it may fall from the accessory drawer. 9. Remove all items stored in accessory drawer, if any. 10. Close accessory drawer.
  • Page 525 11. Refer to the Setup Guide to remove the top output guide and paper output support.
  • Page 526 12. Secure each part of printer so that it will not open while moving. Secure the following parts. • Transport unit cover • Roll cover 1 • Roll cover 2 • Accessory drawer • Maintenance cover • Ink tank cover •...
  • Page 527 13. Pack printer body and parts such as ink tank, roll paper, and roll holder removed from printer. Important • Remove the holder stopper and roll paper from the roll holder before packing. • Removing Rolls From the Roll Holder...

  • Page 528: Reinstalling The Printer

    Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Install the printer 1. Unpack printer body and parts such as ink tank, roll paper, and roll holder removed from printer.
  • Page 529 4. Open accessory drawer.
  • Page 530 5. Refer to the Setup Guide to attach the basket cloth and basket support bar to the basket arm.
  • Page 531 Important • After this, load roll paper. After attaching basket cloth, fold basket cloth and fold down basket arm. 6. Close accessory drawer.
  • Page 532 7. Open top cover.
  • Page 533 8. Open inner cover. 9. Remove the belt stopper.
  • Page 534 Important • Keep removed belt stopper so that it will not be lost until the next move. Neglecting to attach the belt stopper may damage printer. • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction.
  • Page 535 10. Close inner cover.
  • Page 536 11. Close top cover.
  • Page 537 12. Connect the power cord to the power cord connector on the back of the printer. 13. Plug the power cord into the outlet. 14. Press the power button to turn the printer on. When "Install the printer here? Do not install the ink tanks yet." appears, tap Yes. 15.
  • Page 538 16. Attach the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.") 17. Load the Roll Media in the printer. (See "Loading Rolls in the Printer.")
  • Page 539 18. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).)

  • Page 540: Firmware Update

    Firmware update Important • When you use this function, make sure the printer is connected to the Internet. • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Using Operation Panel 1.

  • Page 541: Specifications

    Specifications Specifications Print Area...

  • Page 542: Specifications

    Specifications Important • The following values may vary depending on the operating environment. Printer specifications Power supply 100-240 V AC (50/60 Hz) Power consumption When printing: 157 W max. *1 In Sleep mode: 2.0 W max. *1 When power is off: 0.3 W max. *2 *1 Wired LAN connection *2 The printer uses a trace amount of power even when turned off.
  • Page 543 Hard disk capacity 500 GB Personal mail boxes (Permanent storage area): 180 GB Print job storage capacity Common Box: 100 jobs Personal Boxes: 100 jobs Interface USB and the network can be used at the same time. You cannot use Wi-Fi and wired LAN at the same time. Hi-Speed USB * * To use Hi-Speed USB, your computer must support Hi-Speed USB.
  • Page 544 Easy wireless connect Operating Conditions If operating conditions of the operating system are high, follow those. Windows Compatible Operating System (Standard sup- Windows 10 plied printer driver) Windows 8.1 Windows 7 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Use the latest Service Pack available.
  • Page 545 For details on the paper size supported by the printer, see Paper Sizes. For details about Print Area, see Print Area.

  • Page 546: Print Area

    Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
  • Page 547 Rolls Printable Area: A margin of 0.2 in. (3 mm) on top and bottom and 0.2 in. (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see Paper Information List.

  • Page 548: Appendix

    Appendix Manuals and Their Contents Safety Online Manual Using This Online Manual Trademarks and Licenses...

  • Page 549: Manuals And Their Contents

    Manuals and Their Contents Quick Guide Replacing paper, ink tanks, and print head. Setup Guide Setup procedure after unpacking and installation. Installation Manual Unpacking and installation.

  • Page 550: Safety

    Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer...

  • Page 551: Safety Precautions

    Safety Precautions Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specifications.
  • Page 552 • Never touch the electrical contacts on a print head after printing. The metal parts may be very hot and could cause burns. • Do not throw ink tanks and maintenance cartridges into fire. • Do not attempt to disassemble or modify the print head, ink tanks, and maintenance cartridges. •...

  • Page 553: Regulatory Information

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
  • Page 554 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.

  • Page 555: Weee (Eu&Eea)

    Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
  • Page 556 Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco- organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery.
  • Page 557 Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
  • Page 558 Per a més informació sobre el reciclatge d’aquest producte, contacteu amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery.
  • Page 559 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
  • Page 560 Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery.
  • Page 561 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
  • Page 562 Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery.
  • Page 563 Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
  • Page 564 įranga. Bendradarbiaudami ir teisingai utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery.
  • Page 565 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
  • Page 566 Vaša suradnja u pravilnom zbrinjavanju ovog proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery.
  • Page 567 EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.

  • Page 568: When Repairing, Lending, Or Disposing Of The Printer

    When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.

  • Page 569: Online Manual

    Online Manual This manual has been confirmed to be displayed on the following web browsers (latest version). • Windows device Microsoft Edge and Google Chrome • macOS device Safari • iOS device OS default browser • Android device OS default browser * Set your browser to allow cookies and enable JavaScript.

  • Page 570: Enhanced Printing Options

    Enhanced Printing Options Printing from Your Computer (Windows) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Printing Photos and Business Documents...
  • Page 571 Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a Custom Size Roll Width Printing without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents...
  • Page 572 Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Changing the Print Quality and Correcting Image Data Adjusting Color Balance...
  • Page 573 Cutting Roll Paper after Printing Printing Using AirPrint HP-GL/2 Printing Printing from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone/Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint) Enlarging Copy with imageRUNNER ADVANCE...

  • Page 574: Printing From Your Computer (Windows)

    Printing from Your Computer (Windows) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Use 2-Level Rolls Printing Photos and Business Documents Printing CAD Drawings Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a Custom Size Roll Width Printing without Edges Based on the Scenarios...

  • Page 575: Printing With Easy Setup

    If Auto (Use Printer Settings) is selected, the paper configured in printer settings is printed. Important • See "Paper Information List" for Canon authentic paper or Canon output check paper. Note • Click Get Information... to display the Paper Information on Printer dialog box. The Paper Information on Printer dialog box allows you to get the paper information from the printer and to set the paper source and the media type on the printer driver.
  • Page 576 • For instructions on changing the media type from the printer's operation panel, see "Changing the Type of Paper." 5. Select print target From the pull-down menu, select Easy Settings, and then select the setting that matches your purpose from the Print Target list. 6.
  • Page 577 7. Select the paper size From the Page Size list on the Page Setup tab, select the same size as that of the document that was created with the application software. 8. Select the paper source For Paper Source, select the setting that matches your purpose. 9.
  • Page 578 10. Complete the setup Click OK. When you print, the document is printed with settings that match your purpose. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can execute Print, but you may not obtain the correct printing result.
  • Page 579 2. Click Get Information... on Main tab The Paper Information on Printer dialog box appears. 3. Select the paper source From Paper Source, check the setting or select a new paper source. The current printer settings appear in Media Type and Roll Paper Width. 4.

  • Page 580: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Layout tab, specify the number of copies to be printed. 3.

  • Page 581: Use 2-Level Rolls

    Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls...

  • Page 582: About 2-Level Roll Switching

    About 2-Level Roll Switching This printer allows you to load roll paper in two levels. The upper level (Roll 1) and the lower level (Roll 2) can be automatically switched depending on the print job. Printing by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching." •...

  • Page 583: Setting The Paper Rolls In The Printer According To The Intended Use

    Setting the paper (Example 1) Paper-feeding tray Roll Width Media Type Upper-level A1/A2 Roll (594.0mm) Plain Paper Lower-level A1/A2 Roll (594.0mm) Canon Coated Paper Setting the paper (Example 2) Paper-feeding tray Roll Width Media Type Upper-level 36 in Roll (914.4mm)
  • Page 584 it is recommended that, instead of using 2-level roll switching, you specify which one is best between paper roll 1 and paper roll 2 and print. Document Roll 1: Roll 2: Size: A3 ISO A1/A2 ISO A3/A4 Media Type: Plain Paper Plain Paper Glossy Paper •...

  • Page 585: Printing By Automatically Switching Upper-Level And Lower-Level Roll Papers

    Printing by Automatically Switching Upper-level and Lower- level Roll Papers You can print by automatically switching Roll 1 and Roll 2 depending on the media type or your purpose. The procedure for printing by switching the roll papers is as follows: Load roll papers in upper and lower levels of printer 2.
  • Page 586 6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Selecting the printing method for the roll paper When performing enlarged/reduced printing in accordance with the roll width, place a checkmark next to Enlarged/Reduced Printing and select the Fit Roll Paper Width.
  • Page 587 • On the operation panel, if Printer settings -> Paper-related settings -> Roll paper auto switching is set to Do not identify size, the document may be printed on the unintended roll paper. Canon recommends that you set this setting to Identify size before you print.
  • Page 588 Roll 1: ISO A1/A2 Roll 2: ISO A3/A4 1. Display the Devices and Printers window Select the Control Panel -> Hardware and Sound (Hardware) -> Devices and Printers. The Devices and Printers window is displayed. 2. Display setup window Right-click the "Your model name" icon, and select Printer properties. The printer's Properties window appears.
  • Page 589 4. Click Get Information... When the confirmation message appears, click Yes. Your computer gets the paper size information from the printer and displays the width of the roll paper that is actually loaded in the printer. Important • When you replace the roll paper loaded in the printer, always click Get Information... to obtain the roll paper width information.
  • Page 590 11. Complete the setup Click OK. When you print, the paper source is switched automatically to roll paper. Important • This method switches the upper and lower levels depending on the paper size specified in the print job. Always load the same media type for the roll papers in the upper and lower levels of the printer. If different types of paper are loaded, an error could occur and you may not be able to print the document as intended.

  • Page 591: How To Switch Paper Rolls

    How to Switch Paper Rolls Here we will explain how, in certain situations, paper roll 1 and paper roll 2 are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc. If you select Roll Paper (Auto) under Paper Source in the Page Setup tab, of the two paper rolls loaded in the lower and upper trays of the printer, the one best suited for the print job will be automatically selected.
  • Page 592 Both paper roll 1 and paper roll 2 To Condition 3 match the paper type Select the paper It has changed to Do not identi- roll currently be- In the Printer menu, how has the Roll paper fy size ing fed into the Condi- auto switching setting changed? platen *2...
  • Page 593 Select the paper roll whose width Roll width is different is closer to the width specified for Is the width of paper roll 1 different from the the print job Condi- width of paper roll 2? tion 7 Select the paper roll currently be- Roll width is the same ing fed into the...
  • Page 594 Select the paper Only one of either paper roll 1 roll compatible or paper roll 2 is compatible with with borderless borderless printing printing If borderless printing has been indicated for Neither paper roll 1 nor paper roll Condi- the print job (if it has not, on to condition 5) 2 are compatible with borderless Error tion 4...
  • Page 595 *1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected. • When the printer has switched to sleep mode and has returned to the initial position •...

  • Page 596: Printing Photos And Business Documents

    Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print...

  • Page 597: Printing By Setting Print Purpose

    Printing By Setting Print Purpose The print settings that are generally used frequently are pre-registered as print purposes. By using a print purpose to print, you can print with settings that match the document. The procedure for printing by using a print purpose is as follows: 1.
  • Page 598 4. Select print purpose For Print Target, select the setting that matches the document. Default Settings Select this setting to print a general document such as a business documents. Photo (Color) Select this setting to print a color illustration or a photo. Poster Select this setting to print a poster.
  • Page 599 6. Select the paper source For Paper Source, select the setting that matches your purpose. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed with settings to match the specified print purpose.

  • Page 600: Edit In Posterartist And Print

    Edit in PosterArtist and Print Word processing and spreadsheet software documents and web browser screens, etc. can be edited a print from PosterArtist. The following explains the procedure for editing original documents made in multiple application software in PosterArtist and printing in a poster layout. 1.
  • Page 601 Note • For instructions on how to edit and rearrange images, refer to the PosterArtist manual.

  • Page 602: Printing Cad Drawings

    Printing CAD Drawings Printing By Setting Print Purpose Printing from AutoCAD...
  • Page 603 Printing By Setting Print Purpose The print settings that are generally used frequently are pre-registered as print purposes. By using a print purpose to print, you can print with settings that match the document. The procedure for printing by using a print purpose is as follows: 1.
  • Page 604 4. Select print purpose For Print Target, select the setting that matches the document. Default Settings Select this setting to print a general document such as a business documents. Photo (Color) Select this setting to print a color illustration or a photo. Poster Select this setting to print a poster.
  • Page 605 6. Select the paper source For Paper Source, select the setting that matches your purpose. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed with settings to match the specified print purpose.

  • Page 606: Printing From Autocad

    The Plot dialog box is displayed. 2. Confirm if the device name in use is displayed Printer Driver Optimization Module for AutoCAD is installed if "XXX - Optimized driver - by Canon Inc." (where "XXX" is your model name) is displayed in Plotter of Printer/plotter.

  • Page 607: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode...

  • Page 608: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 609 4. Adjust color balance The Color Adjustment tab has individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger.

  • Page 610: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) Custom on the Print Quality tab allows you to set detailed print quality levels. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select advanced settings From the Main tab pull-down menu, select Advanced Settings.
  • Page 611 Important • Certain print quality levels cannot be selected depending on the settings of Media Type. 5. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the selected print quality level. Related Topics Specifying Color Correction Adjusting Color Balance...

  • Page 612: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Open the printer driver setup window 2. Select advanced settings From the Main tab pull-down menu, select Advanced Settings. 3. Select color mode For Color Mode, select Monochrome or Monochrome Bitmap.
  • Page 613 Important • When Monochrome or Monochrome Bitmap are selected, the printer driver processes image data as sRGB data. In this case, actual colors printed may differ from those in the original image data. When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB data using an application software.

  • Page 614: Specifying Color Correction

    Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM or, ICC Profile Matching.
  • Page 615 Driver Matching Print with the optimal color using the printer driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool.
  • Page 616 Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles...

  • Page 617: Optimal Photo Printing Of Image Data

    Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.

  • Page 618: Adjusting Colors With The Printer Driver

    Important • When printing using printer driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor...
  • Page 619 3. Select color mode For Color Mode, select Color, and then click Color Settings..The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select Driver Matching for Color Correction. 5. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation.
  • Page 620 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...

  • Page 621: Printing With Icc Profiles

    Specify an ICC Profile from the Application Software and Print the Data When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional, or any application software that allows you to specify input and printing ICC profiles, you print by effectively using the color space of the input ICC profile specified in the image data.
  • Page 622 5. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 6. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print When you print from application software that cannot identity input ICC profiles or does not allow you to specify one, the data color space is printed as sRGB.
  • Page 623 3. Select color mode For Color Mode, select Color, and then click Color Settings..The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select ICC Profile Matching for Color Correction. 5. Select Input Profile Select the input profile you want to use.
  • Page 624 Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Important • When you select Perceptual to print images, Canon recommends that you set the monitor and the environment light as follows: Monitor...
  • Page 625 8. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 9. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction...

  • Page 626: Adjusting Brightness

    Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.
  • Page 627 5. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the adjusted brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast...

  • Page 628: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 629 You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 5.

  • Page 630: Printing Using Detailed Setting Mode

    Printing Using Detailed Setting Mode You can print by using your own settings instead of the pre-registered Print Target settings. The procedure for using the detailed setting mode and printing is as follows: 1. Open the printer driver setup window 2.
  • Page 631 4. Set print conditions Set the following items as necessary. Print Priority Select elements to prioritize for print results. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Color Mode Selects color adjustment method.
  • Page 632 6. Select the paper source For Paper Source, select the setting that matches your purpose. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed with the print conditions you set. Related Topics Adjusting Color Balance Setting the Print Quality Level (Custom)

  • Page 633: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Select the paper size of the document Using Page Size on the Page Setup tab, select the page size that is set with your application software. 3.
  • Page 634 Scales the document to match the paper size. • Fit Roll Paper Width • Scales the document to match the roll paper width. • Scaling • Allows you to specify the scaling by entering a number directly or by selecting the paper size you want from the Printer Paper Size list.
  • Page 635 Reduced Printing on the Page Setup tab, and Roll Paper (Auto) is selected for Paper Source, Roll 1 (upper level roll paper) is always used for printing. Note • Selecting Enlarged/Reduced Printing changes the printable area of the document.

  • Page 636: Printing To Oversized Paper Sizes

    Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the Oversize list (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size.
  • Page 637 The current settings are displayed in the settings preview on the left side of the Page Setup tab. 5. Select the paper source For Paper Source, select the setting that matches your purpose. 6. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.

  • Page 638: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." There are two ways of setting a user-defined paper, setting the paper from Size Options... on the Page Setup tab and setting the paper from Custom Size of Page Size.
  • Page 639 Note • By selecting the Borderless Printing Size check box for Paper Size, you can select a size from the paper sizes that support Borderless Printing. By selecting the Fix the Ratio of the Width to Height check box, you can change the size while keeping the Width and Height ratio. 4.
  • Page 640 The Custom Size Settings dialog box opens. 3. Set the custom paper size Enter the Width and Height values of the paper to be used, specify the Units, and then click OK. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified paper size.
  • Page 641 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. •...

  • Page 642: Set A Custom Size Roll Width

    Set a Custom Size Roll Width By specifying the roll paper width with a value, you can use roll paper with a width that cannot be selected in Roll Paper Width. The procedure for setting custom size roll width is described below. 1.
  • Page 643 Note • If the value you entered is the same as the other roll widths, a message will be displayed, and the other roll paper sizes will be set. 5. Complete the setup Click OK on the Page Setup tab. If you perform the print, the roll paper with the specified width will be used for printing with each setting applied.

  • Page 644: Printing Without Edges Based On The Scenarios

    Printing without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper...

  • Page 645: Printing Without Margins To Match Paper Size

    Printing without Margins to Match Paper Size The procedure for borderless printing by enlarging or reducing documents to match paper size is described below. 1. In the printer driver, open the settings screen 2. Select the paper source From the Paper Source list on the Page Setup tab, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2.
  • Page 646 After the Information dialog is displayed, under Roll Paper Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Select a method for printing borderless Select Fit Paper Size in Borderless Printing Method. If the size of the document is different from the size of the paper you want to print on, select the paper size you want to print on from Printer Paper Size.
  • Page 647 12 in Roll (304.8mm) 300mm Roll (300.0mm) A3/A4 Roll (297.0mm) B4 Roll (257.0mm) 8 in Roll (203.2mm) Also, stains may appear on the back of the paper. • If margins are formed on the left and right of the document, adjust the amount extending off paper during borderless printing from the printer's operation panel.

  • Page 648: Printing Without Margins To Match Roll Paper Width

    Printing without Margins to Match Roll Paper Width Procedure for printing borderless by enlarging/reducing documents to match roll paper width. 1. In the printer driver, open the settings screen 2. Select the paper source From the Paper Source list on the Page Setup tab, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2.
  • Page 649 5. Select a method for printing borderless Select Scale to fit Roll Paper Width in Borderless Printing Method. 6. Complete the setting process Click OK. Job will print to the entire roll width without a white border. Important • If you place a checkmark next to the Borderless Printing option, the Page Layout and Print Centered options in the Layout tab will be displayed in gray out and you will not be able to configure them.
  • Page 650 8 in Roll (203.2mm) Also, stains may appear on the back of the paper. • If margins are formed on the left and right of the document, adjust the amount extending off paper during borderless printing from the printer's operation panel. "Borders appear in borderless printing"...

  • Page 651: Printing Full-Size Without Margins

    Printing Full-Size without Margins Procedure for printing borderless images in the same size as the original document without enlarging/ reducing them. 1. In the printer driver, open the settings screen 2. Select the paper source From the Paper Source list on the Page Setup tab, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2.
  • Page 652 5. Select a method for printing borderless Select Print Image with Actual Size in Borderless Printing Method. 6. Complete the setting process Click OK. If you print, the document is printed in the original size without white borders. Important • If Amount of Extension is set to the second from the right, create the source document with a size 2mm larger on each of the top, bottom, left and right sides than the size of the paper you wish to print.
  • Page 653 A3+ Roll (329.0mm) 12 in Roll (304.8mm) 300mm Roll (300.0mm) A3/A4 Roll (297.0mm) B4 Roll (257.0mm) 8 in Roll (203.2mm) Also, stains may appear on the back of the paper. • If margins are formed on the left and right of the document, adjust the amount extending off paper during borderless printing from the printer's operation panel.

  • Page 654: Three-Sided Borderless Printing On Roll Paper

    Three-sided Borderless Printing on Roll Paper In normal borderless printing, paper sizes that match the width of the roll paper are combined to print without borders on all four sides. If you use the three-sided borderless printing feature, you can combine paper sizes that don't match the roll paper width, and print with no borders on three sides.
  • Page 655 After the Information dialog is displayed, under Roll Paper Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Click Borderless Setting When the Borderless Setting dialog box is displayed, place a checkmark next to Three-sided Borderless, and then click OK.
  • Page 656 Printing Full-Size without Margins on Three Sides The procedure for three-sided borderless printing in the same size as the original document without enlarging or reducing the size is described below. 1. Open the printer driver setup window 2. Select the paper source From the Paper Source list on the Page Setup tab, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2.
  • Page 657 When the Borderless Setting dialog box is displayed, place a checkmark next to Three-sided Borderless, and then click OK. 6. Select a method for printing borderless In the Borderless Printing Method tab, place a checkmark next to the Print Image with Actual Size option.
  • Page 658 • If the following paper is selected for Roll Paper Width, margins may be formed on the left of the document even when borderless printing is set. 34 in Roll (863.6mm) 800mm Roll (800.0mm) 30 in Roll (762.0mm) 600mm Roll (600.0mm) 22 in Roll (558.8mm) 20 in Roll (508.0mm) 500mm Roll (500.0mm)

  • Page 659: Printing Hanging And Horizontal Banners (Large-Format Printing)

    Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has limits on the document size that can be set.
  • Page 660 6. Complete the setup Click OK. When printing is executed, a drapery or banner can be printed according to the roll. Enlarge and print 1. Register user-defined paper Register both the actual desired print size (user-defined paper 1) and original document size created in application (user-defined document size 2) in the Size Options...

  • Page 661: Printing By Dividing/Joining Documents

    Printing by Dividing/Joining Documents Inputting Multiple-file Documents into Free Layout plus Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters...

  • Page 662: Lining Up And Printing Multiple Documents To Cut Sheets

    You can line up multiple documents that were created separately and print them together on one page. You must install imagePROGRAF Printer Driver Extra Kit to use this function. Go to the Canon website, download imagePROGRAF Printer Driver Extra Kit, and then install it The procedure for lining up and printing multiple documents to cut sheets is as follows: 1.
  • Page 663 Note • To lay out multiple application software documents onto one page, repeat steps 1 to 3 without closing the Canon imagePROGRAF Free Layout window.

  • Page 664: Printing By Connecting Multiple Pages

    Printing by Connecting Multiple Pages Print documents with several pages as one continuous document. When you do this, the spaces between the pages will be removed. The procedure for printing by connecting multiple pages is as follows: 1. Open the printer driver setup window 2.

  • Page 665: Printing Multiple Pages All On One Page

    Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for printing multiple pages all on one page is as follows: 1.
  • Page 666 4. Set the number of pages to be printed on one sheet and the page order If necessary, click Set..., specify the following settings in the Page Layout Printing dialog box, and click Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, select something other than None from the list.

  • Page 667: Dividing And Printing Posters

    Dividing and Printing Posters The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster.
  • Page 668 4. Complete the setup Click OK on the Layout tab. When you execute print, the document will be divided into several pages during printing. Important • When there is a checkmark next to Banner Printing under Roll Paper Options dialog box on the Page Setup tab, Page Layout is grayed out and cannot be set.
  • Page 669 Note • In the setting view on the left side of the Pages to Print dialog box, you can also clear the display by clicking the pages you do not want to print. To redisplay a cleared page, click that page again. •...

  • Page 670: Printing Document In Center Of Paper

    Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows.
  • Page 671 3. Select the paper size Select the size of the paper you want to print from Page Size on the Page Setup tab. 4. Set magnification as necessary Where necessary, attach a checkmark next to Enlarged/Reduced Printing, and set according to the objective.
  • Page 672 If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Print document in the center of paper Select the Print Centered check box on the Layout tab. 8.

  • Page 673: Printing By Saving Roll Paper

    Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document...

  • Page 674: Saving Roll Paper By Rotating Document 90 Degrees

    Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1.
  • Page 675 6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Complete the setup Click OK. When you print, you can rotate a portrait document 90 degrees to save paper. Important •...
  • Page 676 • When selecting paper in portrait format as the Page Size from the Page Setup tab, if the length in the vertical direction is longer than the width selected in Roll Paper Width, even if a checkmark is placed next to Rotate Page 90 degrees, the page will not be rotated.

  • Page 677: Saving Roll Paper By Eliminating Upper And Lower Margins On Document

    Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1.
  • Page 678 4. Select the paper source For Paper Source on the Page Setup tab, select the setting that matches your purpose from Roll Paper (Auto), Roll 1, and Roll 2. 5. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 6.
  • Page 679 Click OK. When you print, the upper and lower margins are reduced so that you can save paper.

  • Page 680: Switching The Paper Source To Match The Purpose

    Switching the Paper Source to Match the Purpose This printer has three paper sources: Roll 1, Roll 2, and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
  • Page 681 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.

  • Page 682: Displaying The Print Results Before Printing

    2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the Canon imagePROGRAF Preview opens and displays the print results. Related Topic Canon imagePROGRAF Preview...

  • Page 683: Other Convenient Settings

    Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Printing...

  • Page 684: Stamp Printing

    Stamp Printing The Stamp function allows you to print a stamp text over or behind document data. "DRAFT," "CONFIDENTIAL," and other stamps that are used often in companies are pre-registered. The procedure for printing with a stamp is as follows: 1.

  • Page 685: Registering A Stamp

    Registering a Stamp You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
  • Page 686 3. Set stamp details Click Add to add a new stamp (Untitled) to the list. In Name, enter the name of the stamp to register, and in Text, enter the character string you want as the stamp. Change the Font, Style, Size, and Color settings as necessary. 4.
  • Page 687 5. Complete the setup Click OK to return to the Layout tab. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select stamp On the Layout tab, select the Stamp check box, and click Define Stamp..The Define Stamp dialog box opens.

  • Page 688: Setting A Page Size And Orientation

    Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.

  • Page 689: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing settings to Favorites. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
  • Page 690 In Name, enter the name of the favorite. Set the Icon and Comment fields as necessary, and then click OK. The name and the icon appear in the Favorites list. To check the settings of the registered favorite, click Settings Details. Note •...

  • Page 691: Cutting Roll Paper After Printing

    Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Open the printer driver setup window 2. Select the paper source For Paper Source on the Page Setup tab, select the setting that matches your purpose from Roll Paper (Auto), Roll 1, and Roll 2.
  • Page 692 Note • The default setting for automatic cutting is Yes. Important • If None or Print Cut Guideline is selected, paper will be output from the front. We recommend that you set a basket before printing. After completing the setting, click OK to return to the Page Setup tab. 5.

  • Page 693: Hp-Gl/2 Printing

    HP-GL/2 Printing When printing from applications that support HP-GL/2 or HP RTL output, specify HP-GL/2 or HP RTL in the plotter output printer language settings. HP-GL/2 and HP RTL emulation related settings are configured from the printer operation panel. For further details, refer to "HP-GL/2 Settings."...

  • Page 694: Printing From Printer

    Printing from Printer Printing Data Saved on USB Flash Drive...

  • Page 695: Printing Data Saved On Usb Flash Drive

    Printing Data Saved on USB Flash Drive You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing.
  • Page 696 Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The screen below appears. A.
  • Page 697 5. Tap Start. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 4. Tapping No returns to HOME screen. •...

  • Page 698: Printing From Smartphone/Tablet

    Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint)

  • Page 699: Enlarging Copy With Imagerunner Advance

    Enlarging Copy with imageRUNNER ADVANCE Copy scanned with imageRUNNER ADVANCE can be sent to the printer via FTP. Enable FTP from Remote UI. 1. Start up Remote UI. Start up Remote UI 2. Select System info and LAN settings. 3. Select LAN settings. 4.
  • Page 700 8. Select Use authentication check box and Set/change password check box, and then enter a user name and password. The user name and password you enter in this step are used for FTP authentication. Enter the same value for FTP settings of imageRUNNER ADVANCE. 9.
  • Page 701 See the following two types of enlargement setting methods. Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1. Place the copy on the platen glass or feeder of imageRUNNER ADVANCE. 2. Select Scan and Send. 3. Tap New Destination. 4.
  • Page 702 5. Tap FTP from the Protocol drop-down list. 6. Enter setting items. Enter the printer's IP address as the Host Name. Note • We recommend that you set a fixed IP address for your printer. Enter "./folderN" in Folder Path. ("N" represents the print setting number specified in the Direct print settings from FTP screen on the printer.) For example, to enter the pathname for Print settings 1, enter "./folder1".
  • Page 703 9. Select File Format. Select PDF or JPEG. Note • If you select PDF, remove the check from the Compact and Encrypt check boxes. 10. Specify the settings as necessary. Important • Select 300x300 dpi or 600x600 dpi as the resolution. 11.
  • Page 704 Scanned originals are sent to the printer and printing starts. Note • It is recommended to register the setting contents in Favorite Settings.

  • Page 705: Fitting To Paper Width

    Fitting to Paper Width 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Fit paper size. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate.

  • Page 706: Specifying Magnification Level

    Specifying Magnification Level Setting Input resolution 1. Tap Print quality settings. 2. Tap Input resolution. Select the input resolution that matches your output requirements. • 600 dpi • Select when printing at 600 dpi. • 300 dpi • Select when printing at 300 dpi. •...
  • Page 707 Setting scale percentage 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Scaling. 4. Tap A on the displayed screen.
  • Page 708 5. Enter the scale percentage, and then tap OK. For commonly used magnification conversions, refer to Reference for Magnification. 6. Select OK on the displayed screen. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate. Reference for Magnification •...
  • Page 709 100% 141% 100% Output size 200% 141% 283% 200% 400% 283% • ANSI format • Original size Letter Legal Ledger 8.5" x 11" 8.5" x 14" 11" x 17" 200% 157% 129% Output size 258% 242% 200% 400% 314% 258% •...

  • Page 710: Printer Driver

    Printer Driver Windows Printer Driver macOS Printer Driver...

  • Page 711: Windows Printer Driver

    Windows Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver...

  • Page 712: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver Changing the Print Options Canon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Setting Accounting Information Set a PIN Code for Print Jobs...

  • Page 713: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 714: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.

  • Page 715: Canon Imageprograf Preview

    Canon imagePROGRAF Preview The Canon imagePROGRAF Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.

  • Page 716: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.

  • Page 717: Updating Media Information In Printer Driver

    Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Main tab is updated to the latest information.

  • Page 718: Setting Accounting Information

    Setting Accounting Information By setting accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for setting accounting information is described below. Setting Accounting Information 1.
  • Page 719 Fix Accounting 1. Display the Devices and Printers window Select the Control Panel -> Hardware and Sound (Hardware) -> Devices and Printers. The Devices and Printers window is displayed. 2. Display setup window Right-click the "Your model name" icon, and select Printer properties. The printer's properties window appears.
  • Page 720 Account ID/Department/Project number Enter the account ID, department, and project number that you want to set. Enter the ID by using up to 20 alphanumeric characters (0 to 9, a to z, and A to Z). If you've added checkmarks to Use a fixed Account ID., Use a fixed Department name., or Use a fixed Project number., you'll be able to configure each setting.

  • Page 721: Set A Pin Code For Print Jobs

    Set a PIN Code for Print Jobs If you set a PIN code to your print jobs, the print jobs remain in standby status until the PIN code is entered on the printer operation panel. As the material is printed immediately after entering the PIN code, issues such as retrieving the wrong documents and allowing others to peek at your documents can be prevented.

  • Page 722: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Open the printer driver setup window 2.

  • Page 723: Canon Ij Status Monitor

    • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. When Errors Occur If an error occurs (e.g., if the printer runs out of paper or if the ink is low), the Canon IJ Status Monitor displays an error information dialog box.
  • Page 724 In such cases, take the appropriate action as described.

  • Page 725: Checking The Ink Status From Your Computer

    The Canon IJ Status Monitor opens. 3. Display Estimated ink levels Ink status is displayed as an illustration. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.

  • Page 726: Instructions For Use (Printer Driver)

    Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Before installing, log on to Windows as user with administrator rights. •...
  • Page 727 Layout feature in the Layout tab. • In the cases described below, you will not be able to use the Free Layout and the Edit Using PosterArtist features of Page Layout in the Layout tab as well as the Canon imagePROGRAF Preview feature.
  • Page 728 • If you combine specific Print Quality with large paper sizes, you may not be able to correctly print stamps and borders. • In the Canon imagePROGRAF Preview, characters and fine lines visualized in the View screen may look differ from printed results. In such cases, try choosing the Layout tab, opening the Special Settings dialog and turning on Preview Switching.

  • Page 729: Printer Driver Description

    Printer Driver Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Utility Tab Description Device Settings Tab Description Canon IJ Status Monitor Description...

  • Page 730: Main Tab Description

    Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
  • Page 731 Photo (Color) Select this when printing a color illustration or a photograph. Poster Select this when printing a poster. CAD (Color Line Drawing) Select when printing data such as drawings. CAD (Monochrome Line Drawing) Select when printing data such as drawings in monochrome. Perspective, GIS Select when printing data such as perspectives and GIS.
  • Page 732 Add a check mark if you want to print thin lines thicker for easy viewing. Preview before printing You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing.
  • Page 733 Defaults Restores all the settings you have changed to their default values. Clicking this button restores all the settings on the current screen to their default values (factory settings). Paper Detailed Settings dialog box Drying Time Wait time can be set to allow ink to dry. Between Pages settings are only enabled for roll paper. Between Pages The wait time until outputting paper can be set after printing one page.
  • Page 734 Cut Speed Select auto-cut speed. This can be adjusted when paper cannot be cut precisely with auto-cut. Printer Default Settings in printer unit operation panel are applied. Fast Select when cut is not smooth with Standard settings. Standard Select when there are no particular problems with auto-cut. Slow If this is selected for paper with adhesive, the cutter will not stick to the adhesive easily and it will slow deterioration of the cutter's capabilities.
  • Page 735 Color Settings dialog box Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, and Contrast options. Preview Shows the effect of color adjustment. The color and brightness change when each item is adjusted. View Color Pattern Displays a pattern for checking color changes produced by color adjustment.
  • Page 736 ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool. Perform color matching on the host computer using the Windows ICM function.
  • Page 737 Accounting dialog box Click Accounting... to display the Accounting dialog box. The Accounting dialog box allows you to add IDs to print jobs. You can then use the IDs, along with the printer and cost management tool, to tabulate print history information. Account ID/Department/Project number Enter the account ID, department, and project number that you want to set.

  • Page 738: Page Setup Tab Description

    Page Setup Tab Description The Page Setup tab allows you to set borderless printing for a document and specify the scaling. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. The printer illustration shows how to load paper to match the printer driver settings.
  • Page 739 Fit Paper Size Enlarge or reduce the document to match the size of the paper to be printed, and then print the document. Scale to fit Roll Paper Width You can enlarge or reduce the document to match the roll paper width and then print the document.
  • Page 740 Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. Roll Paper (Auto) Depending on the paper settings on the printer driver and the paper information registered to the printer, the printer automatically determines which roll paper to use and then feeds that paper.
  • Page 741 Borderless Setting dialog box Adjust how much of the document extends off the paper during borderless printing, and configure the three-sided borderless setting. Amount of Extension Adjusts how much of the document extends off the paper during borderless printing. Moving the slider to the right increases the amount of extension and allows you to perform borderless printing with no problems.
  • Page 742 Output Method dialog box Set the method for exporting the print job to the printer's hard disk drive. Output Method Print After the printing ends, the print job is not saved to the printer's hard disk drive. Set PIN for printing Set a PIN code for print jobs to prevent issues such as retrieving the wrong documents and allowing others to peek at your documents.
  • Page 743 Custom Paper Size Name You can specify the name of a user-defined paper. Units You can specify the units for the height and width dimensions of the user-defined paper. Page Size You can specify the Width and Height settings of the paper. Borderless Printing Size When you select this check box, you can select a size from the paper sizes that support Borderless Printing.

  • Page 744: Layout Tab Description

    You can freely position and print any document created with an application software. You must install imagePROGRAF Printer Driver Extra Kit to use this function. Go to the Canon website, download imagePROGRAF Printer Driver Extra Kit, and then install it.
  • Page 745 Edit Using PosterArtist Word processing and spreadsheet software documents and web browser screens, etc. can be edited a print from PosterArtist. You must install PosterArtist to use this function. Go to the Canon website, download PosterArtist, and then install it. Stamp The Stamp function prints a specific character string over the document pages.
  • Page 746 Page Options... Opens the Page Options dialog box. You specify settings for printing information such as date, user name, and page number. Important • Depending on your usage environment, you may not be able to use the Page Options function. In this case, set Spooling at Printer Driver in the Special Settings dialog box to Yes.
  • Page 747 Note • The Free Layout Settings dialog box appears only when Free Layout is selected for Page Layout. Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper, the page order, and whether a page border line is to be printed around each document page.
  • Page 748 Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps, and click this button. Outline Selects a frame that encloses the stamp text string. Print Style Select the stamp printing method. Select Transparent to print the stamp on the back of the document, and select Overlap to print the stamp on the front.
  • Page 749 Font Select the font type. Style Select the font style. Size Select the font size. Color Select the font color. Special Settings dialog box The Special Settings dialog box allows you to change the print processing method if you do not get the print results you want.
  • Page 750 Important • Even if this is set to On, it will only disable some of the color profile information, and it is still possible to print using the color profile. This should normally be set to Off when using. Adjust Faint Lines This function prevents thin lines from fading when printing by darkening light colored lines.

  • Page 751: Favorites Tab Description

    Favorites Tab Description The Favorites tab allows you to register frequently used print settings as favorites. Favorites A list of the registered favorite settings appears. The Default Settings are registered in the initial settings. Settings Details The settings of the favorite that you selected from Favorites appear. Comment The comment registered to the favorite appears.
  • Page 752 Export... You can save the settings of a favorite to a file (.cfg). Edit dialog box You can change the name and icon of the favorite that you selected from the Favorites list. Name Changes name to be displayed in Favorites list. Icon Changes icon to be displayed in Favorites list.

  • Page 753: Utility Tab Description

    Utility Tab Description The Utility tab allows you to perform printer maintenance or check the settings of the printer. Print Nozzle Check Pattern Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly.
  • Page 754 System Cleaning System Cleaning is a more powerful cleaning function. Execute this function if the condition does not improve even after you repeat Cleaning several times. Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary.

  • Page 755: Device Settings Tab Description

    Device Settings Tab Description Many of the tabs in the Properties windows of the printer are controlled by Windows. However, the Device Settings tab is for specifying printer configuration-related settings and is part of the printer driver. The Device Settings tab allows you to specify settings related to the printer unit. Automatically switch paper sources (paper size priority) Prints after automatically switching between roll paper 1 and roll paper 2 depending on the size of the paper to be printed.
  • Page 756 Update Media Information Opens the Update Media Information dialog box. Gets the latest media information from the printer and updates the media information in the printer driver. Accounting Opens the Accounting dialog box. By setting Accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID.
  • Page 757 Hard disk If a hard disc is equipped, it will be set to Yes. Acquire Status Obtain hard disk information from the printer.

  • Page 758: Canon Ij Status Monitor Description

    Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
  • Page 759 (the disclosure triangle) to check the remaining amount of paper. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
  • Page 760 This window allows you to download the root certificate, register it to the browser, and disable warning displays. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.

  • Page 761: Updating The Printer Driver

    Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver...

  • Page 762: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Utility tab. You can access our website and download the latest printer driver for your model.

  • Page 763: Deleting The Unnecessary Printer Driver

    Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller Select the Control Panel ->...

  • Page 764: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn on the printer. Checking the Personal Computer Settings •...

  • Page 765: Installing The Printer Driver

    Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn on the printer 2. Start the installer Double-click the icon of the downloaded file.

  • Page 766: Application Software

    Application Software Direct Print & Plus Guide Easy-PhotoPrint Editor Guide Preview Guide (Windows) Preview Guide (macOS) Free Layout plus Guide (Windows) Free Layout Guide (macOS) Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide Direct Print &...

  • Page 767: Managing Print Jobs

    Managing Print Jobs Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Personal Job Boxes Performing a priority printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box...

  • Page 768: Basic Print Job Operations

    Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Performing a priority printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs...

  • Page 769: Using Printer Hard Disk

    Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Saving print jobs offers the following benefits. • Save the time spent using a computer • When you send a print job to the printer, you can save it on the printer after printing or simply save it on the printer without printing it yet.
  • Page 770 Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the number of jobs available as queued jobs is up to 64. When the maximum number of job queues are saved, the print job sent from the computer is in a state of waiting for processing.

  • Page 771: Saving Print Jobs In Personal Job Boxes

    Saving Print Jobs in Personal Job Boxes To save print jobs in personal job boxes, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Select Page Setup tab. 3.
  • Page 772 5. In Name of data to be saved, specify how to name saved print jobs. To use the file name, select Use file name. Otherwise select Enter name and enter a name in Name. 6. Select a personal job box in Job Box.
  • Page 773 Note • Select Acquire Job Box Name to display personal job box names in the Job Box list, as acquired from the printer. 7. Select OK. Configuring Printer Driver (macOS) 1. Open printer properties dialog. How to Open the Printer Driver Setup Dialog 2.
  • Page 774 3. Select Save in Job Box in Output Method.

  • Page 776: Priority Printing

    Priority printing You can change the print order (Priority printing) by specifying the print job that is being received. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Note • For the operation of the print job with the icon (pending print job), see Printing Pending Jobs.
  • Page 777 Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Prioritize.

  • Page 778: Printing Pending Jobs

    Printing Pending Jobs If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue.
  • Page 779 Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select print job with icon on the left. 5. Select Release.

  • Page 780: Printing Security Print Jobs

    Printing Security Print Jobs A security print job is a print job that requires you to enter the PIN code set in the printer driver when printing. The print job specified for the security print job has a lock icon to the left of the job name in the list such as List of print jobs.
  • Page 781 6. Tap OK. PIN authentication successful. is displayed and printing starts. Note • The security print job is deleted after printing. •...

  • Page 782: Deleting Print Jobs

    Deleting Print Jobs You can delete a print job as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Flick HOME screen and tap Job management. Home Screen Menu Composition 2.
  • Page 783 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete. 6. Confirm displayed message and tap Yes.

  • Page 784: Printing Saved Jobs

    Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Flick HOME screen and tap Job management.
  • Page 785 8. Tap Start. Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if it is enabled. 5.

  • Page 786: Deleting Saved Jobs

    Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Flick HOME screen and tap Job management.
  • Page 787 5. In the list, select the target job. 6. Select Edit. 7. Select Delete. 8. Select Yes.

  • Page 788: Moving Saved Jobs

    Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current job box to another job box as follows. However, jobs saved in personal job boxes cannot be moved to common job box. Important •...

  • Page 789: Advanced Print Job Operations

    Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space...

  • Page 790: Saving Print Jobs Sent From Sources Other Than Printer Driver

    Saving Print Jobs Sent from Sources Other than Printer Driver To save print jobs sent from software or systems other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel.
  • Page 791 1. Flick HOME screen and tap Printer settings. Home Screen Menu Composition 2. Tap Hard disk settings. 3. Enter administrator password if it is enabled. 4. Tap Save first and print. 5. Tap ON.

  • Page 792: Printing Without Saving Jobs In Common Job Box

    Printing without Saving Jobs in Common Job Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in common job box. Using Printer Hard Disk When Common job box settings is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted from common job box after printing.

  • Page 793: Setting Passwords For Personal Job Boxes

    Setting Passwords for Personal Job Boxes For greater security, you can specify a password for personal job boxes. After setting the password, it is necessary to enter the password when performing the following operations. • Change personal job box settings •...

  • Page 794: Naming Personal Job Boxes

    Naming Personal Job Boxes For easier identification, you can assign names to personal job boxes. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note •...

  • Page 795: Printing List Of Saved Jobs

    Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by job box as follows. 1. Attach the basket. Using the Basket on the Front of the Printer 2. Flick HOME screen and tap Job management.

  • Page 796: Renaming Saved Jobs

    Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, tap the target job box. Note •...

  • Page 797: Printer Hard Disk Operations

    Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • • Remote UI • • Operation panel • The hard disk operations available through each interface are as follows. Operation Printer driv- Remote UI Operation panel...

  • Page 798: Checking Free Hard Disk Space

    Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Flick HOME screen and tap Printer information.

  • Page 799: Frequently Asked Questions

    Frequently Asked Questions Problems with the Printing Quality Unevenness, Banding, Faint Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs dirt Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty...
  • Page 800 colors are inaccurate Printed colors are inaccurate Documents are printed in monochrome Line Line thickness is not uniform Lines or colors are misaligned Others The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Borders appear in borderless printing General FAQ I want to easily create vertical or horizontal banners...
  • Page 801 Remove a Jammed Sheet Remove a Sheet that Fell into the Printer Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll Paper Is not Switched Automatically Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight...
  • Page 802 Lines or images are missing in printed HP-GL/2 jobs Lines are printed too thick or thin in HP-GL/2 print jobs HP-GL/2 jobs are printed in monochrome (or color) Printed colors of lines are inaccurate during HP-GL/2 printing HP-GL/2 jobs are printed 6 mm larger than specified HP-GL/2 jobs are printed at maximum size, even if a standard size is specified HP-GL/2 printing takes a long time The printer stops when printing a HP-GL/2 job (the carriage stops moving)

  • Page 803: I Want To Easily Create Vertical Or Horizontal Banners

    I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (macOS)

  • Page 804: Does This Printer Support Sub-Ink Tank System

    Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub-ink tank, you can replace the ink tank while printing. Replacing Ink Tanks...

  • Page 805: I Want To Know How To Configure Roll Cutting

    I want to know how to configure roll cutting Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes.

  • Page 806: I Want To Configure So That The Roll Is Cut Automatically After Waiting For The Ink To Dry

    I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Specifying the Ink Drying Time for Rolls...

  • Page 807: How Do I Print Without Borders

    How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Printing without Edges Based on the Scenarios (Windows) Printing without Edges Based on the Scenarios (macOS)

  • Page 808: I Want To Know The Paper Types That Can Be Used In This Printer

    I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, refer to the media information list. Paper Information List...

  • Page 809: The Paper Type That I Want To Print Is Not Displayed On The Touch Screen

    The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information...

  • Page 810: Can I Perform Duplex Printing

    Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. Laying Out Documents Freely Using Free Layout plus...

  • Page 811: I Want To Perform Enlargement Printing

    I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS)

  • Page 812: Network Settings And Common Problems

    Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint Cannot Print or Connect...

  • Page 813: Problems Regarding Paper

    Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Remove a Sheet that Fell into the Printer Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll Paper Is not Switched Automatically Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains/Lacks under Quantity Management...

  • Page 814: Remove Jammed Roll Paper

    Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. Note • If the tip of the roll paper is stuck in the carriage, such as when the roll paper is curled strongly, you may •...
  • Page 815 2. Open the maintenance cover. 3. Lift up the release lever. 4. Open the top cover.
  • Page 816 5. Open the inner cover. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction.
  • Page 817 6. Open the roll cover on the side where the paper feed lamp was lit. 7. Take the following actions only when the paper is output from the top.
  • Page 818 1. Open the transport unit cover. 2. Open the transport unit inner cover. 8. If the carriage is out, move it to the left or right edge, away from the jammed paper.
  • Page 819 9. Pull out the paper inside the inner cover to the top side. Pull the paper toward the top so that the wrinkled part comes to the front, and let the paper slacken inside the inner cover. 10. Cut the paper inside the inner cover with scissors.
  • Page 820 Caution • Be careful not to injure yourself or scratch the printer or the platen when cutting. 11. Take the following actions only when the paper is output from the top. 1. Pull out the paper jammed in the transport unit to the front side. Pull out the paper from the top to the front side to create slack in the transport unit.
  • Page 821 Caution • Be careful not to injure yourself or scratch the printer or the platen when cutting. 3. Pull out the paper from the output tray to remove. 12. If there is paper inside the inner cover, pull out the paper from the inner cover side to remove it.
  • Page 822 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may • cause malfunction. 13. Wind the roll paper by rotating the flange of the roll paper source.
  • Page 823 14. Close the transport unit inner cover, transport unit cover, roll cover, inner cover, and top cover. 15. Lower the release lever. 16. Close the maintenance cover. Note • If you want to align the tips more neatly, select the paper that is being fed on the touch screen, •...

  • Page 824: Remove A Jammed Sheet

    Remove a Jammed Sheet If a sheet jams, follow the steps below to remove it. Note • When removing the sheet, store the basket if necessary. • Using the Basket on the Front of the Printer 1. Open the maintenance cover. 2.
  • Page 825 Important • When lifting up the release lever, the fixation of the cut sheets set is released. If the sheet falls, go • around the back of the printer and remove the sheet. Remove a Sheet that Fell into the Printer 3.
  • Page 826 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 5. If the carriage is out, move it to the left or right edge, away from the jammed paper.
  • Page 827 6. Remove the paper from the platen. After removing the paper, check the inside for any remaining paper dust. Note • If it cannot be easily removed from the platen, cut the paper inside the inner cover with scissors to •...

  • Page 828: Remove A Sheet That Fell Into The Printer

    Remove a Sheet that Fell into the Printer Important • This section describes how to remove a sheet from the opening at the lower back of the printer. Watch your head when removing paper. • If there is not enough space for a person to work behind the printer, move the printer. Go around the back of the printer and reach into the opening at the lower back to remove the sheet.

  • Page 829: Roll Paper Cannot Be Inserted Into The Paper Feed Slot

    Roll paper cannot be inserted into the Paper Feed Slot Is the roll paper curled? Check 1 Straighten out curls and reload the roll. Is paper jammed in the feed slot? Check 2 Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Note •...

  • Page 830: Paper Is Not Fed Automatically

    Paper is not fed automatically This paper cannot be fed automatically. Check 1 Depending on the printer usage conditions (media type, paper width, temperature, humidity, etc.), auto feed may not be possible. Set Paper retention settings to Release in the touch screen menu and feed the paper manually. Menu Structure Loading Rolls in the Printer Note...

  • Page 831: Roll Paper Is Not Switched Automatically

    Roll Paper Is not Switched Automatically When using certain paper types and widths under certain temperature and humidity conditions, roll paper auto switching may not be possible. Set Paper retention settings to Release in the touch screen menu and feed the paper manually. Menu Structure Loading Rolls in the Printer Note...

  • Page 832: Roll Paper Is Not Fed Automatically

    Roll Paper Is not Fed Automatically Check the paper settings. Check 1 Select Enable for Roll paper auto feed on Paper-related settings. Paper-related settings Check the setting for Paper retention settings. Check 2 Select While feeding for Paper retention settings on Paper-related settings. Paper-related settings Make sure automatic paper feed can be used for the roll you are using.

  • Page 833: Paper Source Does Not Switch When Roll Paper Is Used Up

    Paper Source Does Not Switch When Roll Paper Is Used Up Check the paper settings. Check Check the following setting items on Paper-related settings and perform settings. • Select Enable for Switch roll paper when low. • Select Barcodes or Auto estimate for Manage remaining roll amount. •...

  • Page 834: Roll Paper Remains/Lacks Under Quantity Management

    Roll Paper Remains/Lacks under Quantity Management Is the remaining amount of loaded roll paper set correctly? Check 1 If all the following three conditions are met, you can specify the remaining amount of the loaded roll paper manually when you load it. •...

  • Page 835: Cannot Load Sheets

    Cannot load sheets Check that the correct paper source has been selected Check Tap Paper Settings Display area in the touch screen menu, and then select the paper source. Select Load paper and load the paper. Loading Sheets in the Printer...

  • Page 836: Paper Is Not Cut Straight

    Paper is not cut straight Is the edge of the paper cutting position creased? Check 1 Straighten out any curling by the edges of the paper. Is the edge of the paper cutting position lifting up when cutting? Check 2 Reload the paper correctly.

  • Page 837: Paper Is Not Cut

    Paper is not cut Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Check 1 Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Quality & Media (macOS) Is Cutting mode in the touch screen menu set to Eject cut or User cut? Check 2 If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.

  • Page 838: Cutter Blade Does Not Work While Cutting Is In Progress

    Cutter Blade Does Not Work While Cutting Is in Progress Does a message appear on the touch screen? Check 1 If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again.

  • Page 839: The Size Of Clear Film Cannot Be Detected

    The size of clear film cannot be detected Is the platen dirty with ink? Check Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover...

  • Page 840: Margins Are Wide

    Margins are wide Is Automatic cut being used on printed material with a wide margin on the Check 1 trailing edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. Is leading edge detection set to Do not detect? Check 2 Do not detect may have been set by responding to the message Do you want to set to detect the leading...

  • Page 841: When Printing On Roll Paper, The Printed Surface Becomes Scratched

    When printing on roll paper, the printed surface becomes scratched Depending on the paper, the printed surface may become scratched when the Check 1 paper is fed. In this case, you must set Paper retention settings to Release on the touch screen, and then manually feed the paper.

  • Page 842: Printing Does Not Start

    Printing Does Not Start Printer Suddenly Stopped Working for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed Message Is Displayed and Borderless Printing Fails "The tray is full."...

  • Page 843: Printer Suddenly Stopped Working For Some Reason

    Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wi-Fi Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
  • Page 844 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. •...
  • Page 845 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
  • Page 846 LAN settings • Print the network settings. • Printing Network Settings Have you entered the proper password specified for the Wireless Direct? Check 5 To check the password specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer.
  • Page 847 Cannot Print through Network Make sure the computer is connected to the wireless router. Check 1 For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. If the printer driver is not installed, install it. (Windows) Check 2 Install the printer driver using the Setup CD-ROM or install it from here.

  • Page 848: The Data Lamp On The Operation Panel Does Not Light Up

    The Data lamp on the Operation Panel does not light up Does the printer have power? Check 1 Check that the power cord is firmly plugged all the way in. Turn on the power to the printer. Was the correct printer selected? Check 2 In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again.

  • Page 849: The Printer Does Not Respond Even If Print Jobs Are Sent

    The printer does not respond even if print jobs are sent Is Pause printing set to Enable? Check 1 Set Pause printing on the touch screen menu to Disable. Pausing Printing Is USB or LAN connection disabled? Check 2 • For USB connection: •...

  • Page 850: Preparing The Ink System." Is Displayed

    "Preparing the ink system." is displayed The Print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. •...

  • Page 851: Agitating The Ink" Is Displayed

    "Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 1 to 20 minutes).

  • Page 852: Message Is Displayed And Borderless Printing Fails

    Message Is Displayed and Borderless Printing Fails For information on possible solutions, refer to the link for each messages. 4114 4116 4913...

  • Page 853: The Tray Is Full." Is Displayed Even Though The Top Delivery Tray Is Not Full

    "The tray is full." is displayed even though the Top Delivery Tray is not full Remove all printed documents loaded on the top delivery tray. Removing Printed Documents from the Top Delivery Tray Important • The top delivery tray has a full load counter function that counts the number of printed document loaded. The full load counter function has a threshold for the number of sheets to be loaded for each media type, and depending on the media type, full load may be detected with a small number of sheets.

  • Page 854: The Printer Stops During A Print Job

    The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper...

  • Page 855: Printing Stops And An Error Message Is Displayed

    Printing stops and an error message is displayed The roll paper may have been run out during printing. Check 1 The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll.

  • Page 856: The Printer Ejects Blank, Unprinted Paper

    • Set Auto rotation to OFF. • If Rotate is set to 90 degrees, select 0 degrees and start printing. Menu Structure If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.

  • Page 857: Problems With The Printing Quality

    Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs...

  • Page 858: Printing Is Faint

    Printing is faint Is the reverse side of the paper being used for printing? Check 1 Print on the printing surface. Is the Print head nozzle blocked? Check 2 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note •...
  • Page 859 Remove a Jammed Sheet Was the paper cut before the ink dried? Check 5 Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Is the printer driver Print Quality set to the lowest quality setting? Check 6 Follow the steps below to set Print Quality to higher quality settings, and then print.

  • Page 860: Paper Rubs Against The Print Head

    Paper rubs against the Print Head Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer, specify the same media type in the printer driver.
  • Page 861 If not loaded properly, paper can buckle and rub against the Print head. Reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer Is the Print head height set too low? Check 4 Set Paper thickness (head height) in the touch screen menu to Auto. Troubleshooting Paper Abrasion and Blurry Images Is the paper thick, or a type that curls easily or is prone to buckling after Check 5...
  • Page 862 It is recommended that you remove all printed documents on the tray when removing them. Returning the printed documents to the tray may cause paper jams. Removing Printed Documents from the Top Delivery Tray Is the output location set to the top? Check 8 When ejecting from the top, the paper may jam depending on the printed image, paper width, temperature and humidity.

  • Page 863: The Edges Of The Paper Are Dirty

    The edges of the paper are dirty Was printing borderless or on small paper? Check 1 The platen may become dirtied by borderless printing or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Extension for borderless printing set to a large value? Check 2 The platen may become dirtied by setting a large amount of extension.
  • Page 864 Printing with Easy Setup When loading paper in the printer, is the media loaded the same as the media Check 4 type selected on the touch screen? Select the correct media type in the touch screen menu when loading paper in the printer. Loading Rolls in the Printer Loading Sheets in the Printer Is the paper creased or curled?
  • Page 865 Is the inside of the roll cover clean? Check 10 Clean any dirt or paper dust from the inside of the roll cover with a completely wrung out damp cloth, and then dry with a soft dry cloth. Cleaning Inside the Roll Cover Is the output location set to the top? Check 11 Switch the output location to the front.

  • Page 866: The Surface Of The Paper Is Dirty

    The surface of the paper is dirty Is the paper retainer clean? Check 1 Clean the paper retainer. Cleaning Inside the Top Cover If using plain papers, is the media type set to Plain papers? Check 2 Set the media type to PlainP(Quick-dry) or PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Does this paper take longer to dry? Check 3...
  • Page 867 Has cleaning been performed? Check 5 Clean the inside of the printer by loading paper that is wider than the dirty paper. If one cleaning does not help, perform cleaning again. Cleaning Inside the Roll Cover Is the output location set to the top? Check 6 Switch the output location to the front.

  • Page 868: The Back Side Of The Paper Is Dirty

    The back side of the paper is dirty Was the previous print job borderless, or printed on small paper? Check 1 Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Detect paper width in the touch screen menu set to Disable? Check 2 Printing with Detect paper width set to Disable may cause the platen to be dirtied.
  • Page 869 Clean any dirt or paper dust from the inside of the roll cover with a completely wrung out damp cloth, and then dry with a soft dry cloth. If using plain papers, is the media type set to Plain papers? Check 6 Set the media type to PlainP(Quick-dry) or PlainP(Instant-dry) for improved quick-drying.
  • Page 870 Move the printer to a different environment, or let the paper dry before rolling it.

  • Page 871: Immediately After Borderless Printing, The Trailing Edge Margin Is Soiled During Regular Printing

    Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing.

  • Page 872: Printed Colors Are Inaccurate

    Printed colors are inaccurate Is the Print head nozzle blocked? Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Has color been adjusted in the printer driver? Check 2 Follow the steps below to adjust color settings.
  • Page 873 • Adjust the settings of the color management software, referring to the software documentation as needed. • Color varies even between printers of the same model due to differences in Check 5 firmware and printer driver versions, settings, or environment. Follow these steps to prepare the printing environment.

  • Page 874: Banding In Different Colors Occurs

    Banding in different colors occurs Make sure that the Print head nozzle is not blocked Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen •...
  • Page 875 Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media • type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. •...
  • Page 876 Set Sleep timer on Energy saving settings to a value shorter than 30 minutes, so that you can prevent paper from being curled or wrinkled. Other printer settings...

  • Page 877: Colors In Printed Images Are Uneven

    Colors in printed images are uneven Does the paper loaded on the printer match the media type selected in the Check 1 printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver, load the specified media type in the printer.
  • Page 878 Automatic Adjustment to Straighten Lines and Colors Is the Feed Amount adjusted correctly? Check 4 Adjust Feed Amount. Adjusting Feed Amount Colors in printed images may be uneven if the Print Quality setting is too low Check 5 If using Windows, select Advanced Settings from the Main tab of the printer driver, and then select a higher Print Quality setting.
  • Page 879 Color may be uneven if printing materials were stacked while drying Check 9 To avoid uneven colors, we recommend drying each sheet separately. Is Ink drying target area for Pause between scans in the touch screen Check 10 menu set to Leading edge? If the Ink drying target area for Pause between scans is set to Leading edge, color may be uneven approximately 4.3 to 6.3 inches (110 to 160 mm) from the front edge of the paper.

  • Page 880: Image Edges Are Blurred Or White Banding Occurs

    Image edges are blurred or white banding occurs Paper may be gripped too strongly over the platen. Check 1 Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check if the Print head is in the right position. Check 2 For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the Print head to the optimal height and then adjust the position of the Print head.
  • Page 881 • Click Get Information to reflect the paper information set in the printer to the printer driver. • Printing with Easy Setup When loading paper in the printer, is the media loaded the same as the media Check 4 type selected on the touch screen? Select the correct media type in the touch screen menu when loading paper in the printer.

  • Page 882: The Length Of The Printed Image In The Paper Ejection Direction Is Not Accurate

    The length of the printed image in the paper ejection direction is not accurate Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver, load the specified media type in the printer.
  • Page 883 Perform Adjust print quality from Paper feed adjustment and Print alignment pattern to automatically adjust the feed amount. Automatic Banding Adjustment Is Set priority for Paper feed adjustment in the touch screen menu set to Check 4 Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length.

  • Page 884: Images Are Printed Crooked

    Images are printed crooked Has the roll paper been loaded at an angle? Check 1 If there is a gap between the roll paper and roll holder, reload the roll on the roll holder. Loading Rolls on the Roll Holder Paper may have been fed at an angle.

  • Page 885: Documents Are Printed In Monochrome

    Documents are printed in monochrome Is Color Mode set to Monochrome, or Print Target set to Monochrome Check 1 (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Is Black and White Photo Print selected in a macOS printer driver? Check 2 Deselect Black and White Photo Print in the printer driver Quality &...

  • Page 886: Line Thickness Is Not Uniform

    Line thickness is not uniform Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver, load the specified media type in the printer.
  • Page 887 Adjust the position of the Print head Check 3 If the printed result does not look uniform, such as when the lines are misaligned, adjust the position of Print Head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Paper thickness (head height) to a value lower than the current setting and then adjust the position of the Print head.

  • Page 888: Lines Or Colors Are Misaligned

    Lines or colors are misaligned Adjust the position of the Print head Check 1 If borders are misaligned or the print results are not uniform, adjust the position of the Print head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Paper thickness (head height) to a value lower than the current setting and then adjust the position of the Print head.
  • Page 889 Loading Sheets in the Printer Adjust the angle of the Print head Check 4 Select Print head angle adjustment from the touch screen menu to adjust the Print head angle. Adjusting Line Misalignment Is the Roll Paper loaded at an angle? Check 5 If there is a gap between the roll paper and the roll holder, reload the roll paper.

  • Page 890: Borders Appear In Borderless Printing

    Borders appear in borderless printing If white bandings or borders appear on the edges of borderless printing, check the following items. Is the position of the Print head adjusted? Check 1 Adjusting the position of the Print head will improve the printing accuracy. Adjusting the Print Head If printing full-scale borderless, is the selected paper wider than the source Check 2...

  • Page 891: Cannot Print Over Network

    Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks...

  • Page 892: Cannot Connect Printer To Network

    Cannot Connect Printer to Network Is the Ethernet cable connected correctly to the printer's wired LAN connector? Check 1 Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Make sure the Link indicator is lit.

  • Page 893: Cannot Print Over Tcp/Ip Network

    Cannot Print over TCP/IP Network Is the printer's IP address configured correctly? Check 1 Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility. •...

  • Page 894: Cannot Print Over Bonjour Networks

    Cannot Print over Bonjour networks Is the computer you are trying to print from configured correctly? Check 1 Make sure the computer is configured correctly. Are the computer and printer on the same network? Check 2 Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network.

  • Page 895: Cannot Find Printer On Network

    Cannot Find Printer on Network Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint...

  • Page 896: Cannot Find Printer During Setup

    Cannot Find Printer During Setup If you cannot find the printer on network during setup, check the following. When you complete all the checking, try to set up from the beginning. Items to check for Wi-Fi Check the basic items for Wi-Fi Step 1 1.
  • Page 897 For more on checking the settings of the wireless router, refer to the instruction manual supplied with the wireless router or contact the manufacturer. Important • Depending on the wireless router, note that different network name (SSID) is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for •...
  • Page 898 Items to check for wired LAN Check the basic items for wired LAN Step 1 1. Check the power and LAN Cable When the printer cannot be found on the setup screen, using LAN connection setup, make sure that all the network devices are connected with the router and the hub via LAN cables and that all the devices are turned on.
  • Page 899 Solve the Problem, Using IJ Network Device Setup Utility Step 2 Diagnose and repair the network connections using IJ Network Device Setup Utility. Download IJ Network Device Setup Utility from the below page, and install it on your computer. Checking Printer Connection Status Using IJ Network Device Setup Utility After connecting to the network, try to set up from the beginning.

  • Page 900: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen

    Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check 1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back side of the printer.
  • Page 901 3. Turn on printer. If you cannot resolve problem, follow procedure below to reinstall printer driver. Check 3 1. Exit setup. 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Click here and perform setup. Note •...

  • Page 902: Searching Printer By Ip Address Or Host Name During Setup

    Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Specify the IP address and run the search on the screen which appears by clicking Printer Not Found.
  • Page 903 C: Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
  • Page 904 • If a firewall message appears: • If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.

  • Page 905: Cannot Find Printer While Using Wi-Fi

    Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the network status on the touch screen.
  • Page 906 To check the SSID set for the printer, print out the network setting information or use the operation panel to display it. • Display on the touch screen. • LAN settings • Print the network settings. • Printing Network Settings Note •...
  • Page 907 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.

  • Page 908: Cannot Find Printer While Using Wired Lan

    Cannot Find Printer while Using Wired LAN Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Make sure LAN cable is connected properly.

  • Page 909: Cannot Print Using Airprint

    Cannot Print Using AirPrint Make sure printer is turned on. Check 1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is registered to your computer. Check 2 Make sure printer is connected by LAN to same network subnet as AirPrint Check 3...

  • Page 910: Installation Problems

    Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows)

  • Page 911: Removing Printer Software

    • Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (macOS) Removing the IJ Network Device Setup Utility (Windows) Follow the steps below to remove the IJ Network Device Setup Utility. • Windows 10 •...
  • Page 912 Follow the steps below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into Trash.

  • Page 913: Taking Time To Setup Process (Windows)

    Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.

  • Page 914: Failed To Printer Driver Installation (Windows)

    CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
  • Page 915 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you •...

  • Page 916: Hp-Gl/2 Problems

    HP-GL/2 problems With HP-GL/2, printing is misaligned Lines or images are missing in printed HP-GL/2 jobs Lines are printed too thick or thin in HP-GL/2 print jobs HP-GL/2 jobs are printed in monochrome (or color) Printed colors of lines are inaccurate during HP-GL/2 printing HP-GL/2 jobs are printed 6 mm larger than specified HP-GL/2 jobs are printed at maximum size, even if a standard size is specified HP-GL/2 printing takes a long time...

  • Page 917: With Hp-Gl/2, Printing Is Misaligned

    With HP-GL/2, printing is misaligned Make sure the plotter origin is correct. Check 1 Check the printing commands. Set Detect image size to Command priority or Detected size in the touch screen menu. Print settings Check the Margin setting. Check 2 Adjust the Margin setting values in the touch screen menu.

  • Page 918: Lines Or Images Are Missing In Printed Hp-Gl/2 Jobs

    Lines or images are missing in printed HP-GL/2 jobs. Is the memory full? Check 1 Check the size of the data in the print job. Is the printer receiving an HP-GL/2 command not supported by this printer? Check 2 Check the print job and settings. Has the printer received print data that includes HP RTL commands when Check 3 Auto rotation is ON?

  • Page 919: Lines Are Printed Too Thick Or Thin In Hp-Gl/2 Print Jobs

    Lines are printed too thick or thin in HP-GL/2 print jobs Check the Width setting in Pen setup menu. Check 1 Select Pen setup, then select Define palette, and change the Width setting of each pen in each palette. Print settings Check the Width correction setting.

  • Page 920: Hp-Gl/2 Jobs Are Printed In Monochrome (Or Color)

    HP-GL/2 jobs are printed in monochrome (or color) Check the Color mode setting. Check Check the Color mode setting in the touch screen menu. Print settings However, for optimal Print head performance, the printer consumes trace amounts of color ink even when Monochrome is selected as Color mode.

  • Page 921: Printed Colors Of Lines Are Inaccurate During Hp-Gl/2 Printing

    Printed colors of lines are inaccurate during HP-GL/2 printing Is Adjust faint lines set to ON? Check Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results. However, lines in some colors may appear broken. Print settings...

  • Page 922: Hp-Gl/2 Jobs Are Printed 6 Mm Larger Than Specified

    HP-GL/2 jobs are printed 6 mm larger than specified Check the page size of the HP-GL/2 print job, as created in the source Check application. Set Oversize to Disable in the touch screen menu. Print settings...

  • Page 923: Hp-Gl/2 Jobs Are Printed At Maximum Size, Even If A Standard Size Is Specified

    HP-GL/2 jobs are printed at maximum size, even if a standard size is specified Check the page size of the HP-GL/2 print job, as created in the source Check application. Set Detect image size to Command priority or Detected size in the touch screen menu. Set Save paper to ON in the touch screen menu.

  • Page 924: Hp-Gl/2 Printing Takes A Long Time

    HP-GL/2 printing takes a long time Is the print data size large? Check 1 Large print jobs with a lot of data take longer to print. Please wait a while until printing is finished. Is Input resolution set to 600 dpi? Check 2 Set Input resolution to 300 dpi.

  • Page 925: The Printer Stops When Printing A Hp-Gl/2 Job (The Carriage Stops Moving)

    The printer stops when printing a HP-GL/2 job (the carriage stops moving) The printer is analyzing the print job. Check 1 Please wait a while until printing is finished. Is Input resolution set to 600 dpi? Check 2 Set Input resolution to 300 dpi. Adjusting Feed Amount...

  • Page 926: Other Problems

    Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Ink Level Detection Media Type Selection does not Match Loaded Media Type Cannot Print Using the Top Delivery Tray...

  • Page 927: Printer Does Not Turn On

    Printer does not turn on Is the power cord plugged in? Check 1 Plug the power cord into the outlet, and then turn on the printer. Is the specified voltage being supplied? Check 2 Check the voltage of the outlet and breaker. Specifications...

  • Page 928: If The Printer Makes A Strange Sound

    If the Printer Makes a Strange Sound Has an unusual noise been produced from the vicinity of the roll holder? Check 1 If dust accumulates on the gear (A) at the end of the roll holder, a noise may be produced from that area. When the noise starts, clean the gear with the following procedure.
  • Page 929 Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.

  • Page 930: Messages Advising To Check The Maintenance Cartridge Are Not Cleared

    Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...

  • Page 931: Printer Consumes A Lot Of Ink

    Printer consumes a lot of ink Are lots of full-color materials being printed? Check 1 In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Is System Cleaning being carried out frequently? Check 2 System Cleaning uses a lot of ink.

  • Page 932: Ink Level Detection

    Ink level detection will be deactivated if you load ink tanks once emptied. If "The above ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank." appears on the touch screen, follow the steps below.

  • Page 933: Media Type Selection Does Not Match Loaded Media Type

    Media Type Selection does not Match Loaded Media Type Is this paper being used for the first time? Check 1 If this is the first time to use the paper, it may not be selected correctly. In the media type selection, manually select the correct paper type.

  • Page 934: Cannot Print Using The Top Delivery Tray

    Cannot Print Using the Top Delivery Tray Does the paper being printed support top output? Check 1 Paper that does not support top output supports only front output. If you want to print with top output, print on a different type of paper. Paper Information List Are you printing on the sheet? Check 2...
  • Page 935 List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed •...
  • Page 936 3312 3313 3314 3315 3316 3317 3331 3332 3333 3334 3335 3336 3338 3341 3342 3350 3351 3352 3414 3415 3416 3417 3418 3419 3420 3421 3422 3423 3424 3448 3451 • 4000 to 4ZZZ • 4107 4111 4113 4114 4116 4117 4122 4123 4124 4127 4128 4801 4803 4804 4805 4806 4807 4808 4809 480A 480B 480C 480D 480E...
  • Page 937 • 8000 to 8ZZZ • 8200 • 9000 to 9ZZZ • 9000 9001 9110 • A000 to ZZZZ • B20A B510...
  • Page 938 1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print •...
  • Page 939 100A Cause You have attempted to print from Roll 1 (Upper), but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls in the Printer Note •...
  • Page 940 100B Cause Tried to print from Roll 2 (Lower) but no paper roll has been loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls in the Printer Note •...
  • Page 941 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 942 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 943 1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel or Stop on the touch screen.
  • Page 944 1018 Cause Roll 1 (Upper) feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder. Removing the Roll from the Printer...
  • Page 945 1019 Cause Roll 2 (Lower) feeder has not been calibrated. What to Do Calibrating, please remove the roll holder on Roll 2 (Lower). Removing the Roll from the Printer...
  • Page 946 1022 Cause Received print job that is longer than paper length remaining on Roll 1 (Upper). What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
  • Page 947 1023 Cause Received print job that is longer than paper length remaining on Roll 2 (Lower). What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
  • Page 948 1024 Cause Possible causes include the following. • Roll paper is empty in Roll 1 (Upper). • There is remaining roll paper in Roll 1 (Upper), but because it could not be advanced, it could not be detected. What to Do •...
  • Page 949 1025 Cause Roll paper in Roll 2 (Lower) is empty. What to Do Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Open the maintenance cover, lift up the release lever and remove the roll paper. Removing the Roll from the Printer 2.
  • Page 950 1034 Cause No upper roll is loaded in printer. What to Do • Continuing to print • Load an upper roll in the printer and print. If an upper roll is loaded in the printer, feed the roll paper manually. Loading Rolls in the Printer •...
  • Page 951 1035 Cause No lower roll is loaded in printer. What to Do • Continuing to print • Load a lower roll in the printer and print. If a lower roll is loaded in the printer, feed the roll paper manually. Loading Rolls in the Printer •...
  • Page 952 1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 953 1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 954 1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 955 1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 956 1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 957 1058 Cause Roll paper in Roll 1 (Upper) has almost run out. What to Do Printing will continue. Replace the upper roll in the printer with one that has enough paper for printing as soon as possible. Removing the Roll from the Printer Loading Rolls in the Printer Note •...
  • Page 958 1059 Cause Roll paper in Roll 2 (Lower) has almost run out. What to Do Printing will continue. Replace the lower roll in the printer with one that has enough paper for printing as soon as possible. Removing the Roll from the Printer Loading Rolls in the Printer Note •...
  • Page 959 1061 Cause The media type specified in the print job is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the displayed media type and size, and tap OK. •...
  • Page 960 1200 Cause Print head lock lever is open. What to Do Open the top cover to open the inner cover and make sure the print head lock lever is closed properly. If the error persists even after opening and closing the print head lock lever again, turn the power off, wait a moment, and then turn the power back on.
  • Page 961 1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
  • Page 962 1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
  • Page 963 1213 Cause Release lever is lifted up. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power.
  • Page 964 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 965 1216 Cause Roll cover 1 is open. What to Do Close roll cover 1.
  • Page 966 1217 Cause Roll cover 2 is open. What to Do Close roll cover 2.
  • Page 967 3. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact your Canon dealer for assistance.
  • Page 968 121A Cause The transport unit cover is open. What to Do Close the transport unit cover.
  • Page 969 121B Cause The transport unit inner cover is open. What to Do Open the transport unit cover, close the transport unit inner cover, and then close the transport unit cover again.
  • Page 970 121C Cause The top cover is open. What to Do Close the top cover. Remove any paper from the paper output tray. Removing Printed Documents from the Top Delivery Tray...
  • Page 971 121E Cause The inner cover is open. What to Do Open the top cover, close the inner cover, and then close the top cover again.
  • Page 972 121F Cause The guide arm is open. What to Do Lower the guide arm. Remove any paper from the paper output tray.
  • Page 973 3. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 974 1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2.
  • Page 975 1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Open the maintenance cover, lift up the release lever, and reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into the printer.
  • Page 976 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 977 1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Open the maintenance cover, lift up the release lever, and reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer If "There is a job which has not been printed yet.
  • Page 978 1323 Cause An unsuitable paper size has been loaded. What to Do Open the maintenance cover, lift up the release lever, and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper.
  • Page 979 1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
  • Page 980 1326 Cause Printer could not feed upper roll. What to Do Fully rewind the upper roll in the printer manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? •...
  • Page 981 1327 Cause Printer could not feed lower roll. What to Do Fully rewind the lower roll in the printer manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? •...
  • Page 982 If the paper is wrinkled or curled, straighten it out before loading it. To continue paper feeding, tap OK on the touch screen and feed paper manually. Loading Rolls in the Printer If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 983 If the paper is wrinkled or curled, straighten it out before loading it. To continue paper feeding, tap OK on the touch screen and feed paper manually. Loading Rolls in the Printer If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 984 4. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact your Canon dealer for assistance.
  • Page 985 Switch to front output and print. Specifying the Output Location for Rolls If the error appears again, the printer may be damaged. Contact your Canon dealer for assistance.
  • Page 986 4. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact your Canon dealer for assistance.
  • Page 987 4. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact your Canon dealer for assistance.
  • Page 988 Switch to front output and print. Specifying the Output Location for Rolls If the error appears again, the printer may be damaged. Contact your Canon dealer for assistance.
  • Page 989 Turn off the power, wait a moment, and then turn it back on. If the error appears again, the printer may be damaged. Make a note of the detailed error code (ECxx- xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
  • Page 990 1401 Cause Failed to recognize print head. What to Do Reattach the print head. Replacing the Print Head...
  • Page 991 1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 992 1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 993 1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 994 140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 995 140B Cause Failed to recognize print head. What to Do Reattach the print head. Replacing the Print Head...
  • Page 996 140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
  • Page 997 140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 998 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 999 1477 Cause There is a problem with the print head. What to Do Replace the print head with a new one. Replacing the Print Head...
  • Page 1000 1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 1001 1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head 1001...
  • Page 1002 1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head 1002...
  • Page 1003 1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head 1003...
  • Page 1004 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 1005 1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
  • Page 1006 1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important •...

This manual is also suitable for:

Tz-30000

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