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Customer service
Your dryer does not require any special care other than
the maintenance and care mentioned in this manual. If
you have a problem with your dryer, please consult the
Troubleshooting section of this manual.
~ Troubleshooting; Page 42
If a technician comes out to advise you of information
that is in the Troubleshooting table you may be charged.
If problems persist and service becomes necessary,
contact your dealer, installer or an authorized service
center. Do not attempt to repair the appliance yourself.
Any work performed by unauthorized personnel may void
the warranty.
If you are having a problem with your dryer and are not
pleased with the service you have received, please follow
these steps:
Contact your installer or the Authorized Service
1.
Provider in your area and explain to them why you are
not satisfied. This will usually correct the problem.
If after working with your installer or service technician
2.
the problem still has not been resolved to your
satisfaction, please let us know either by writing to us
at:
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
or calling us at:
1-800-944-2904
When writing or calling please have the following
information available:
E-Nr. (model number, example: WTG86402UC/01)
▯
FD (serial number, example: 9708
▯
Date of Original Purchase (receipt required)
▯
Date Problem Occurred
▯
Explanation of Problem
▯
If writing, please also include a daytime telephone
number and a copy of the sales invoice.
When calling Customer Service, please be ready to
provide the model number E-Nr. and FD number. This
information will help provide the best support for your
dryer.
Additional information is available at our website:
www.bosch-home.com/us
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