Maytag MVWB865GW Use And Care Manual page 16

TROUBLESHOOTING
First try the solutions suggested here or visit our website at producthelp.maytag.com.
If you experience
Washer not performing as expected (cont.)
Washer not draining/ Small items may have been caught
spinning, loads are in pump or between basket and tub,
still wet, or spin light which can slow draining.
remains on (indicating
Using a cycle with a low spin speed.
that the washer was
unable to pump out
water within
10 minutes)
The washer may be tightly packed or
unbalanced.
Load off balanced.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than
4.5" (114 mm).
Too much detergent causing suds to
slow or stop draining and spinning.
Dry spots on load after High speed spins extract more
cycle moisture than traditional top-load
washers.
Washer may be tightly packed.
Added extra garments to the load
after the sensing/fill phase.
Incorrect or wrong Check for proper water supply.
wash or rinse tempera-
tures
Energy-saving controlled wash
temperatures.
Load not rinsed Check for proper water supply.
Not using HE detergent or using too
much HE detergent.
Washer may be tightly packed.
16
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Possible Causes
Empty pockets and use garment bags for small items.
Cycles with lower spin speeds remove less water than cycles with high
spin speeds. Use the recommended cycle/spin speed for your item. To
remove extra water in the load, select DRAIN & SPIN. Load may need
to be rearranged to allow even distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer to spin
correctly, leaving the load wetter than normal. Evenly arrange the
wet load for balanced spinning. Select the DRAIN & SPIN cycle to
remove excess water. See the "Using Your Washer" section for loading
recommendations.
See "Vibration or Off-Balance" in this section for more information.
Check drain hose for proper installation. Use drain hose form and
securely attach to drainpipe or tub. Do not tape over drain opening.
Lower drain hose if the end is higher than 96" (2.4 m) above the floor.
Remove any clogs from drain hose.
Use only HE detergent. Always measure and follow detergent directions
for your load. To remove extra suds, select DRAIN & SPIN and the Extra
Rinse option. Do not add detergent.
The high spin speeds combined with air flow during the final spin can
cause items near the top of the load to develop dry spots during the
final spin. This is normal.
Use PowerWash or Bedding cycle for higher water fill, or select the Deep
®
Fill setting. The Deep Fill setting is not available on the Normal cycle. See
the "Cycle Guide" chart to match your load with the best cycle.
NOTE: Deep Fill is not available in the Normal cycle mode.
Selecting the Normal cycle with the Deep Fill setting will result
in auto sensing of the water level.
Add only one or two additional garments after washer has started.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have both
hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
High Efficiency washers use cooler wash and rinse water temperatures
than traditional top-load washer. This includes cooler hot and warm
washes.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
The washer is less efficient at rinsing when tightly packed.
Load garments in loose heaps evenly around the agitator. Load with dry
items only.
Solution