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User's Guide
❏ Make sure the printer is not offline or pending.
If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > View devices and printers (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection.
Checking the Printer Status from the Computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Printout Problems
Printout is Scuffed or Color is Missing
❏ If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not
be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are
clogged.
❏ If you printed when the ink level was too low to be seen in the ink tank window, refill the ink tank to the upper
line and then use the Power Cleaning utility to replace the ink inside the ink tubes. After you use the utility,
perform a nozzle check to see if print quality has improved.
Related Information
"Check if Nozzles are Clogged (Nozzle Check)" on page 74
&
"Refilling the Ink Tank" on page 68
&
"Power Cleaning the Print Head (Power Cleaning)" on page 78
&
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
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