Gigaset E550H Manual page 41

Questions and answers
Possible solutions are available online at www.gigaset.com/service
In addition, the following overview provides troubleshooting assistance.
The display is blank
• The handset is not switched on:
• The battery is empty:
The device will not charge
• The handset is not inserted correctly in the charging cradle:
correctly
The device turns itself off even though the battery is still 2/3 charged according to
the display
• The contacts/batteries are unclean or corroded
replace the batteries (
The standby time of the batteries is less than that specified in the user guide
i
• Using the handset on systems from other manufacturers increases the
power consumption by up to 90%
Call is interrupted or completely disconnected
• Radio signals are weakened by walls, ceilings, insulation etc.
base behind/beneath metallic objects. Do not place the base in the cellar if
¢
possible ( page 10)
Handsfree sound quality is not good
• Dirt on the handset (e.g. make-up, dust, iron filings)
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( page 46)
Loud crackling, background noises, interference, scratching, changing volume
• Interference from other devices (network components of fax, PC, printer, mobile
¤
phone) Increase the distance to other devices (at least half a metre) (
You cannot make calls and "BASE" or "No base" is flashing in the display
• The power cable is not connected to the base:
"Not possible!" appears in the display
• Telephoning externally is not possible whilst another external call is being made.
¤
Wait until the other call has ended (does not apply if the internal listening
function has been activated).
• Making an external call whilst another party is speaking on your answer
¤
machine. Wait until the announcement on the answer machine has ended
Time has changed
• The time was changed on another handset and thus transferred to the other
¤
Do not copy the date/time automatically
devices
¤
Press and hold the End call key a.
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Charge the battery or replace it (
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page 11)
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page 15).
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Insert handset
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Clean the contacts/batteries or
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Do not place the
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Clean the handset
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Check the base power adapter
Appendix
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page 10)
41