Napoleon BISZ300FT Manual page 13

Problem Possible Causes
Infrared burner Ceramic tiles overloaded with
flashes back (during grease drippings and build-up.
operation the burner Ports are clogged.
abruptly makes
a loud "whoosh"
sound, followed by Burner overheated due to
a continuous blow- inadequate ventilation (too much
torch type sound and grill surface covered by griddle or
grows dim.) pan.)
Cracked ceramic tile.
Leaking gasket surrounding the
ceramic tile, or a weld failure in
the burner housing.
Solution
Turn burner off and allow to cool for at least two
minutes. Relight burner and burn on high for at least
five minutes or until the ceramic tiles are evenly
glowing red.
Ensure that no more than 75% of the grill surface is
covered by objects or accessories. Turn burner off and
allow to cool for at least two minutes, then relight.
Allow burner to cool and inspect very closely for
cracks. If any cracks are found, contact your authorized
Napoleon dealer to order a replacement burner
assembly.
Contact your authorized Napoleon dealer for
instructions on ordering a replacement burner
assembly.
13
EN
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