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Dell XPS 15 Setup Manual [Page 65]: Solving Problems

Dell xps 15: user guide.

   

Solving Problems

This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see "Using Support Tools" on
page 70 or "Contacting Dell" on page 93.
WARNING: Only trained service
personnel should remove the computer
cover. See the Service Manual at
support.dell.com/manuals for advanced
service instructions.
Beep Codes
Your computer might emit a series of beeps
during start‑up if there are errors or problems.
This series of beeps, called a beep code,
identifies a problem. If this occurs, write
down the beep code and contact Dell (see
"Contacting Dell" on page 93) for assistance.
NOTE: To replace parts, see the Service
Manual at support.dell.com.
Beep
Code
Possible Problem
One
Possible system board failure —
BIOS ROM checksum failure
Two
No RAM detected
NOTE: If you installed or
replaced the memory module,
ensure that the memory
module is seated properly.
Three
Possible system board failure —
Chipset error
Four
RAM read/write failure
Five
Real Time Clock failure
Six
Video card or chip failure
Seven
Processor failure
Eight
Display failure
63
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