Troubleshooting Paper Jams - Xerox VersaLink C8000W User Manual

Troubleshooting
T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g P P a a p p e e r r J J a a m m s s
M M u u l l t t i i p p l l e e S S h h e e e e t t s s P P u u l l l l e e d d T T o o g g e e t t h h e e r r
Probable Causes
The paper tray is too full.
The edges of the paper are not even.
The paper is moist from humidity.
Too much static electricity is present.
Using unsupported paper.
Humidity is too high for coated paper.
The feed rollers are dirty.
Tray is loaded with mixed paper.
P P a a p p e e r r M M i i s s f f e e e e d d s s
Probable Causes
The paper is not correctly positioned in the tray.
The paper tray is too full.
The paper guides are not correctly adjusted to the paper
size.
The tray contains warped or wrinkled paper.
198 Xerox ® VersaLink
User Guide
Solutions
Remove some of the paper. Do not load paper above the maximum
fill line.
Remove the paper, align the edges, and then reload the paper.
Remove the paper from the paper tray. Load new, dry paper into
the tray.
Load a new ream of paper.
Use only Xerox
Paper.
• Feed paper one sheet at a time.
• Try loading paper in the Bypass tray.
With a clean, lint-free cloth moistened with water, wipe the feed
rollers until they are clean. For details, refer to
Load the tray with only one type and size of paper.
® C8000W Color Printer
® -approved paper. For details, refer to
Solutions
• Remove the misfed paper, then properly
reposition it in the tray.
• Adjust the paper guides in the tray to match
the size of the paper.
Remove some of the paper. Do not load paper
above the maximum fill line.
Adjust the paper guides in the tray to match the
size of the paper.
Remove, smooth out, then reload the paper. If it
still misfeeds, do not use that paper.
Supported
Cleaning the Printer.