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16.1 Problems Starting Up the Prestige
Table 16-1 Troubleshooting the Start-Up of Your Prestige
PROBLEM
None of the
Make sure that the Prestige's power adapter is connected to the Prestige and plugged in to
LEDs turn on
an appropriate power source. Check that the Prestige and the power source are both turned
when I turn on
on.
the Prestige.
If the error persists, you may have a hardware problem. In this case, you should contact your
vendor.
I cannot
1. Make sure the Prestige is connected to your computer's serial port.
access the
2. Make sure the communications
Prestige via
program is configured correctly.
the console
The communications software
port.
should be configured as follows:
16.2
Problems with the LAN Interface
PROBLEM
Cannot access the
Prestige from the
LAN.
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
Table 16-2 Troubleshooting the LAN Interface
If the 10M/100M LEDs on the front panel are both off, check the Ethernet cable types
and connections between your Prestige and computer. Prestige connections to a
computer or hub require different Ethernet cable types. Refer to the Rear Panel and
Connections section for details.
Check for faulty Ethernet cables.
Make sure your NIC (Network Interface Card) is installed and functioning properly.
Check the TCP/IP configuration on your computer. Make sure that the IP address
and the subnet mask of the Prestige and your computer(s) are on the same subnet.
Troubleshooting
CORRECTIVE ACTION
VT100 terminal emulation.
9600 bps is the default speed on leaving the factory.
Try other speeds in case the speed has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
CORRECTIVE ACTION
Prestige 650 ADSL Router
Chapter 16
16-1
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Table of Contents
Troubleshooting
