Fujitsu ScanSnap iX1400 Basic Operation Manual page 429

4.
If other USB ports have been used to connect to the ScanSnap, perform
steps 1 to 3 for each of the ports.
5.
Turn off the ScanSnap.
6.
Unplug the USB cable from the computer.
7.
Restart the computer.
8.
Connect the USB cable to the computer.
9.
Turn on the ScanSnap.
a The ScanSnap Manager icon appears in the notification area. Make sure that the displayed
icon is .
If the problem persists, refer to
If the problem still persists, perform the procedures described in
Normally" (page 422) once again.
If the above procedures do not solve the problem, please attach the data of your system information to an email and
send it to your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. For details about how
to collect system information, refer to "Troubleshooting" in the ScanSnap Manager Help.
"If You Have Installed the Software Before" (page
429
When ScanSnap Manager Does Not Operate Normally
415).
"When ScanSnap Manager Does Not Operate